Mitel SX 200 DIGITAL Pabx Shipping, Receiving, And Installation Information Manual

							SECTION MITL9109-094-320-NAReports
2.20The Reports Level (accessed from the Maintenance Menu of the
Maintenance Terminal) allows the user to have various main-
tenance reports displayed. The types of reports available are: System
Configuration, Alarm Status, Circuit Status, CHANNEL-MAP, and ER-
RORS (SS3, SS4, DIGITAL-SETS, CONSOLE, DATASETS). For further in-
formation regarding these, refer to Section 
MITLSI 09-094-351 -NA,
RS-232 Maintenance Terminal. Chart 2-20 shows the steps for testing
the Reports Level commands.
CHART 2-20
REPORTS
StepActionVerify
1Access MAINTENANCESystem responds by displaying Maintenance menu.
application.
2Press 9 (REPORTS softkey). Reports Level is accessed. Softkey prompts change.
3Press 2 (SHOW softkey).Command line responds with:
SHOWand 
softkey prompts change.
4Press 1 (CONFIG softkey).Command line responds with:
SHOW 
CONFIGand 
softkey prompts change.
5Press one of the following: Command line responds with prompts for input
1 (BAY/SLOT/CCT softkey), corresponding to the qualifier selected (e.g., SHOW
3 (EXT-NUM softkey), or 4
CONFIG enter Bay, then press RETURN: SHOW CONFIG(ALL softkey).EXT-NUM enter Ext: Number then press RETURN: or SHOW
CONFIG ALL).
6Enter required information. Command line responds by displaying information as it is
entered. NOTE: Depending on format chosen to enter
information (e.g., 5 or 05) it may be necessary to press
RETURN before prompts request next input.
7Press 0 (ENTER softkey).Screen updates. Requested report is displayed in display
area. If the screen is full, press 0 (MORE 
softkey) to
display more information or 5 (CANCEL 
softkey) to cancel
the SHOW 
CONFIG Command. If CANCEL softkey pressed,
command line clears. 
Sof-tkey prompts return to Reports
Level format (SHOW and QUIT 
softkeys displayed).
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							System Test Procedures
CHART 2-20 (CONT’D)REPORTS
StepActionVerify
8Repeat Steps 5 through 7Go to Step 9.
for remaining SHOW
CONFIG quelifiers.
9Press 2 (SHOW softkey).As in Step 3.
10Press 2 (ALARMS softkey).Command line responds with:
SHOW ALARMS
and 
softkey prompts change.
11Select an ALARMS qualifier Command line responds with:
by pressing either 2SHOW ALARMS
(DEVICE TYPE 
softkey) or 4
(ALL softkey).
or:SHOW ALARMS ALL
and 
softkey prompts change.
12If 2 was pressed in StepCommand line responds with:
11, select a DEVICE TYPESHOW ALARMS LINES
qualifier by pressing wither
1 (LINES softkey), 2’
or:(TRUNKS softkey), or 3
(RECEIVERS 
softkey) or 4SHOW ALARMS TRUNKS
(PCM-Channels softkey). If
4 was pressed in Step 11
or:(ALL softkey), select an ALL
qualifier by pressing either SHOW ALARMS RECEIVERS
1 (BAY-NUM 
softkey) or 4
(ALL softkey).if DEVICE TYPE was selected.
If ALL was selected, and 1 (BAY-NUM 
softkey) was
selected, command line responds with:
SHOW ALARMS ALL BAY-NUM enter Bay # then press
RETURN:or 4 (ALL 
softkey) was selected,
Command line responds with:
SHOW ALARMS ALL ALL
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							SECTION MITL9109-094-320-NACHART 2-20 (CONT’D)
REPORTS
StepActionVerify
13If a device type wasCommand line responds (for example) with:
selected in Step 12, selectSHOW ALARMS LINES BAY-NUM enter Bay number then
a location by pressing
press RETURN:either 1 (BAY-NUM 
softkey)or 4 (ALL 
softkey). If ALLor:was selected in Step 12,
go to Step 14.SHOW ALARMS LINES ALL
and 
softkey prompts change. Go to Step 15.
14
15
16Enter Bay number, if
required.
Enter Bay number, if
required.Press 0 (ENTER softkey).Command line displays location as it is entered. Go to
Step 16.
Command line displays Bay number as it is entered. Go to
Step 16.
Screen updates, and 
softkey prompts change. Requested
report is displayed. CANCEL 
softkey is displayed. Press 5
(CANCEL softkey), then command line clears. 
Softkeyprompts return to Reports Level format.
17Press 2 (SHOW softkey).Command line responds with:
SHOWand 
softkey prompts change.
18Press 3 (STATUS softkey).Command line responds with:
SHOW STATUS
and 
softkey prompts change.
19Select a STATUS qualifierCommand line responds with:
by pressing 1SHOW STATUS enter Bay, then press RETURN; enter SLOT
(BAY/SLOT/CCT 
softkey) or then press RETURN; enter CIRCUIT, then press RETURN;
3 (EXT-NUM softkey).enter SUBCIRCUIT, then press RETURN;
if 1 was pressed, or:
SHOW STATUS EXT-NUM enter Ext. Number, then press
RETURN:if 3 was pressed.
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							System Test Procedures
CHART 2-20 (CONT’D)REPORTS
StepActionVerify
20Enter required information,Screen updates. Status of selected equipment is shown.
then press 0 (ENTERCommand line displays SHOW STATUS message. 
Softkeysoftkey).prompts change.
21The equipment status
report can be halted at 
an\time by pressing 5
(CANCEL 
softkey).
22Change status of selected
equipment by taking
off-hook, or returning
on-hook.
23Press 5 (CANCEL softkey).
24
25Press 2 (SHOW softkey).As in Step 17.
Press 7 (ERRORS softkey).
26Press 2 (DEVICE-TYPE
softkey).
27Press either 1 (SS3-SS4softkey), 3 (DIGITAL-SETS
softkey), 7 (CONSOLE
softkey), or 9 
(DATASETssoftkey).
28Press 0 (ENTER softkey).
29
30
31Press 2 (SHOW softkey).As in Step 17.
Press 6 (channel-mapCommand line responds with:
softkey).SHOW CHANNEL-MAP. 
Softkey prompts change.
Press 1 (LOGICAL 
softkey)or 2 (PHYSICAL softkey).Equipment status lines of Maintenance Terminal display
updates continuously.
Status line shows change in equipment status.
Status report halts, screen clears, and 
softkey prompts
return to Reports Level format.
Command line responds with:
SHOW ERRORSand 
softkey prompts change.
Softkey prompts change.
Softkey prompts change to CANCEL or ENTER.
Screen updates. Selected device errors are displayed.
CANCEL 
softkey displayed. Press 5 (CANCEL softkey),
command line clears. 
Softkey prompts return to Reports
Level format.
Command line responds with:
SHOW CHANNEL-MAP LOGICAL if 1 was pressed (Go to
step 30) or:
SHOW CHANNEL-MAP PHYSICAL if 2 was pressed (Go to
step 32). 
Softkev prompts change.
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							SECTION MITL9109-094-320-NACHART 2-20 (CONT’D)
REPORTS
StepActionVerify
32Press 1 (CHANNEL-NUMCommand line responds with
softkey).SHOW CHANNEL-MAP LOGICAL CHANNEL-NUM enter
channel 
# then press RETURN:
33
34Enter required informationScreen updates. Channel map of selected logical channel
then press 0 (ENTER# is displayed. CANCEL 
softkey is displayed. Go to step
softkey).
34.Press 1 (LINK-NUMBERCommand line responds with:
softkey).SHOW CHANNEL-MAP PHYSICAL LINK-NUMBER enter link
# then press RETURN:
35Enter required informationScreen updates. Channel map of selected Physical link
then press 0 (ENTERnumber is displayed. If the screen is full MORE 
softkeysoftkey).appears. Pressing 0 (MORE 
softkey) updates the screen
with more information. 
Softkey prompts change.
36Press 5 (CANCEL softkey).Command line clears, and softkey prompts return to
reports level format.
37Press 3 (CLEAR softkey).Command line responds with:
CLEARand 
softkey prompts change.
38Press 7 (ERRORS softkey).Command line responds with:
CLEAR ERRORSand 
softkey prompts change.
39Enter choice, either 1Command line prompts for appropriate information (i.e.,
(BAY/SLOT/CCT softkey), 3 Bay/Slot/Circuit or Extension Number).
(EXT-NUM softkey), or 4
(ALL 
softkey) 2-device-type
40Enter appropriateA CLEAR ERRORS message appears in display area, and
information and press 0;
softkey prompts return to Reports Level format.
then press 0 (ENTER(NOTE: If 4 (ALL 
softkey) is pressed then softkey prompts
softkey).change and 5 (CANCEL softkey), 8 (CONFIRM 
softkey) are
displayed. Press 8 (CONFIRM 
softkey) followed by 0
(ENTER 
softkey) to clear all ERRORS).
41Press 6 (QUIT softkey) toTest completed.
return to Maintenance
menu.
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							System Test Procedures
3. ALARM SYSTEM TESTSGeneral
3.01Satisfactory completion of these tests confirms that the SX-200
Alarm System functions correctly. Alarms appear on the systemin several ways: LED indications on individual cards; an alarm 
:.iatus
message at the Maintenance Terminal; or an alarm status message on
Attendant Consoles, when programmed to report alarms. The raising ofan alarm also results in a flashing ALARM message appearing on
Attendant Consoles. Canceling this message at the Attendant Consoleis not a solution to the problem which resulted in the alarm being
raised. Cancellation of the message permits the Attendant Console to
alert the Attendant to new alarms as they are raised.
3.02Ensure the PABX is fully functional, and that no alarm con-
ditions exist. If alarms are present, refer to Section
MITL9109-094-350-NA, Troubleshooting, before carrying out Alarm
System tests.
3.03Chart 3-l shows the steps for testing the 
SX-200 Alarm Sys-
tem.CHART 3-l
ALARMS
StepActionVerify
1Generate an alarmAlarm status (displayed on Maintenance Terminal and, ifcondition by busying out a programmed to do so, on Attendant Consoles) changes
line circuit (refer to Chartfrom NO ALARM to MINOR ALARM. Alarm LED on line card
2-16).
lights.
2Return the busied lineAlarm status changes from MINOR ALARM to NO ALARM.
circuit to service.
3Busy enough line cards toAlarm status changes from NO ALARM to MAJOR ALARM.
exceed the major alarmAppropriate alarm LEDs light on line cards.
threshold.
4Return enough line cardsAlarm status changes from MAJOR to MINOR ALARM.
to service to reduce the
percentage of
out-of-service cards to
less than major alarm
threshold value.
5Return all line circuits toAlarm status changes from MINOR to NO ALARM. Test
service.complete.
Page 41 
						

							SECTION MITL9109-094-320-NASetting Alarm Threshold
3.04The Alarm Threshold for either the system or one bay may be
set from the Maintenance terminal or from the Console. The
Alarm Threshold determines the percent quantity of devices that can
be out of service before a Minor, or Major 
al;.rm is raised. (For critical
alarm it is the absolute number of devices that can be out of service).
Chart 3-2 shows how to set the Alarm Threshold.
CHART 3-2
SETTING ALARM THRESHOLD RATE
StepActionVerify
1Access MAINTENANCESystem responds by displaying Maintenance menu.
application
2Press 1 (SYSTEM softkey)Softkey prompts change. System level is accessed.
3Press 1 (SET softkey)Command line responds with SET and softkey prompts
change.
4Press 9 (ALARM-THRESH)Command line responds with SET ALARM-THRESH and
softkey prompts change.
5Press 1 (SYSTEM softkey)System responds with SET ALARM-THRESH SYSTEM or
or 2 (BAY 
softkey)SET ALARM-THRESH BAY and the softkey prompts change
(followed by BAY 
#) and 0 to I-LINES 2-TRUNKS 3-RECEIVERS 4-PCM-CHANNELS
(ENTER softkey)5-CANCEL.
6Press 1 (LINES softkey)System responds with SET ALARM THRESHOLD - LINES
Minor =
7Enter percent threshold (2System responds with SET ALARM THRESHOLD - LINES
digits) or (1 digit andMinor=xx, Major=
RETURN)
8Enter percent threshold (2System responds with SET ALARM THRESHOLD -digits) or (1 digit andMinor=xx, Major=xx, Critical=
RETURN)
9Enter threshold (2 digits)System responds with SET ALARM THRESHOLD -OR (1 digit and RETURN)Minor=xx, Major=xx, Critical=xx
10Press 0 (ENTER softkey)
11Repeat above steps to set
other alarm thresholds or
to set Bay thresholds
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							System Test Procedures
Testing Line Lockout Alarm3.05The Line Lockout Alarm is generated at all consoles 45 seconds
after a station goes off-hook and remains idle; it is a distinctivecadence (long-short-long) which takes priority over all other ringing
cadences.CHART 3-3
TESTING LINE LOCKOUT ALARM
StepActionVerify
1Place a station (with COSA lockout alarm occurs 45 seconds later. All consolesoption 227 
-Lockout alarm start to warble (long-short-long cadence); this cadence
applies enabled) off-hook.takes priority over all other cadences (no other cadences
ring while the lockout alarm cadence is ringing).
2The alarm icon flashesCOV card failed at 01 07 02 00 ext 1702 OFF hook too
when a lockout alarmlong Alarm code = 101
occurs if COS option 102
(Attendant Display of
System Alarms) is enabled
when the log is generated(COS option 227 must be
enabled).
3While the console isThe user can log into maintenance or CDE from the
warbling (long-short-longmaintenance terminal, but not from the console.
cadence), verify that the
display lockout alarm has
priority.
4Verify that while the
console is warbling
(long-short-long cadence)
it can do the following:
- answer an incoming
call
- place an outgoing call
- place or retrieve a call
on hold (any hold slot)
- use the pager
- show identity
- perform any ATT
FUNCTION
- set DAY SERVICE,
NIGHT 1, or NIGHT 2
- set ENGLISH or
FRANCAIS
- read new logs
through the ALARM
function
Page 43 
						

							SECTION MITLSI 09-094-320-NAStepCHART 3-3 (CONT’D)
TESTING LINE LOCKOUT ALARM
Action
Place a locked-out station
or set on-hook.
Press the following keys to
display a lockout alarm on
a console:
FUNCTION 
hardkeyAPPLICATION 
softkeySHOW LOCKOUT 
sof-tkeyWhile there is a lockout
alarm at the console, press
the APPLICATION 
softkeyVerify
The long-short-long cadence remains until 
‘CLEAR’ed from
a console.
The station or set 
it returned to service.
The following log is generated:
COV card passed at 01 07 02 00 ext 1702 OFF hook too
long Alarm code = 101
The alarm totals are updated.
A log is generated if the overall system alarm level
changes.The lock-out alarm is displayed on the console.
If the maintenance terminal or another console is active in
maintenance or CDE, the following is displayed:
“MAINTENANCE or CDE in use by . . . . . Please Try again
Later.“If another console is showing lockout alarms the following
is displayed:
“Lockout alarm being displayed by . . . . . Press Any Hard Key
to Return.”
Otherwise, for 10 seconds the following message and the
SHOW LOCKOUT 
softkey (PF4) are displayed:
“Press SHOW LOCKOUT to display lockout alarm. Press
Any Hard key to Return.”
All other consoles stop their long-short-long cadence and
resume any other cadence that may be active.
After which the display is returned to the application state
and all other consoles start the long-short-long cadence
at which time thev can SHOW LOCKOUT.
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							System Test Procedures
CHART 3-3 (CONT’D)
TESTING LINE LOCKOUT ALARMStepActionVerify
8Press the SHOW LOCKOUT The time-out time is set to infinite time-out.
softkey.
The SHOW LOCKOUT softkey is erased.The lockout alarm is displayed on the 
sec.ond line of the
console in the following format:
1987-MAR-30 13:07: IO
Extension 1702 has been off hook too long.If there is only one lockout alarm, the long-short-long
cadence is removed; any other active cadence is resumed,and the CLEAR 
softkey (PF9) is displayed.
If there is more than one lockout alarm, the
long-short-long cadence remains and the CLEAR 
softkey
(PF9) and the MORE softkey (PFO) are displayed.
9Press the CLEAR softkey.If there is only one lockout alarm, the lockout alarm being
shown is cleared; the user is prompted for 3 seconds with
“SELECT AN APPLICATION” or “Press Any Hard key to
Return” after which the display is returned to the
application state.
If there is more than one lockout alarm, the lockout alarm
which is being shown is cleared and the next lockoutalarm is displayed. If this is now the last lockout alarm,
the MORE softkey is erased, otherwise the MORE softkey
remains.
IOPress the MORE softkey.The lockout alarm which is being shown is NOT cleared,
and the next lockout alarm is displayed.The lockout alarms are displayed in a cyclical manner in
the order of occurrence by repeatedly depressing the
MORE 
softkey.
11Press any hardkey whileThe console display is returned to an idle state.
the SHOW LOCKOUT
3 seconds later all other consoles start the
softkey is displayed.long-short-long cadence again at which time they can
SHOW LOCKOUT alarms.
12Press any hardkey while aThe console display is returned to an idle state.
lockout alarm is being
displayed.If the long-short-long cadence is off, it is immediately
turned on for this console.
3 seconds later all other consoles start thelong-short-long cadence again at which time they can
SHOW LOCKOUT alarms.
13Generate another lockoutIf the MORE softkey (PFO) was NOT displayed, the MORE
alarm while a lockout
softkey is displayed. The long-short-long cadence is
alarm is being displayed.resumed.
Page 45