Mitel SX 200 DIGITAL Pabx Shipping, Receiving, And Installation Information Manual

							Cdtomer Data Entry (CDE)
TABLE 4-5
PROGRAMMABLE FEATURE ACCESS CODES
NumberFeature Name
::
!4”
:z
iiiD9101112
13
14
15
:;18
:x
E23
$2
28
El29
30
x:33
it36
zi39
40
41
4243
44
45Account Code Access
Auto-Answer Activation
Cal I Forwarding 
- Busy
Call Forwr:rding - Don’t Answer
Call Forwarding - Busy/Don’t Answer
Call Forwarding - Follow Me
Call Forwarding - I’m Here
Dial Call Pickup
Directed Call Pickup
Do Not Disturb
Extension General Attendant Access
Paging Access to Default Zone(s)
Paging Access to Specific Zones
TAFAS 
- Any
TAFAS -Local Tenant
Hold Pickup Access (Attendant Hold Slots)
Console Lockout Access Code
Maintenance Functions (Test Line)
Direct Inward System Access
Callback Busy 
Cal I Hold
Call Hold Retrieve (Local)
Call Hold Retrieve (Remote)
Abbreviated Dial Access
Clear All Features
SUPERSET 4 Telephone Loopback Test
Tone Demonstration
ADL Call SetupEkEJQonnectExecutive Busy Override 
Automatic Wake-up
Cal I Park
Node ID
Maid In Room
SUPERSET 4 Telephone Room Status Display
Direct to ARS
t.KD Agent Login/Logout
Analogue Network Accept Caller’s Extension
SUPERSET 4 Telephone Maid In Room Status Display
Send Message
Call Message Sender of Oldest Message
Callback 
- No Answer
ACD Login/Logout
ACD Silent Monitoring
Page 
19 
						

							SECTION MITL9109-094-210-NAForm 03 
- COS Define
4.17This form defines the Classes of Service for the system (refer
to Table 4-6, COS Define for the form layout). Classes of Ser-
vice group together stations with common feature operations and
restrictions. The SX-200 DIGITAL PABX accommodates a maximum of
50 Classes of Service. Each device (including attendants and all trunks)
are supplied with a Class of Service. This provides for the 
multi-attendant environment where one attendant may access the night
service assignments. Also, each console can disable or enable on a
per-trunk basis incoming SMDR recordings. COS options are listed in
groups. Refer to Table 4-7, Class-of-Service Options for the total list
of COS options.
TABLE 4-6
IO:15 FM 15-JAN-88FORM 03 
- COS DEFINE
CDE TERMINAL DISPLAY
alarm status 
= NO ALARM
I c0.s : 11 OPTION (DISPLAYING ENABLED )
Attendant Bell-Off
Attendant Display of System Alarms
Attendant 
DISA Code Setup
Attendant Flexible Night Service Setup
Attendant New Call Tone
Attendant Automatic Call Forward 
- No Answer
Attendant Serial Call .
Attendant Abbr. Dial Confidential Number Display
Attendant Abbreviated Dial Programning
Attendant Station Busy-out
Attendant-Timed Recall (NO ANSWER) IO-240 seconds
Attendant-Timed Recall 
(l-0LD) IO-240 seconds
Attendant Bell-Off
I-DISABLEP-COPY 
COS3-COS NLBIBER4-TOP
[ Cos : 1 I OPTION (DISPLAYING ENABLED)STATUS
Attendant Bell-OffENABLEDFl>DISABLEFZXOPY COSFBXOS NLMBERF4>TOPF6Xt.J I TF7XIPTICX’J NLblF8>.%0W DISABLE FS>coS NAME
OPTICN Nuvl
100
F5>BOlT(XvlFO>
S-I-A-I-LEGOPTION NLbl
ENABLED100
ENABLED102
ENABLED103
ENABLED104
ENABLED106
ENABLED107
ENABLED109
ENABLED110
ENABLED111
ENABLED112
El116 115
ENABLED100
5-BOlTrX
6-QUIT7-OPTION Nuvl8-SI-KIW DISABLE9-COS NAMEO-ATTENDANT CONSOLE DISPLAY
4.18Field Description: The header line indicates the Class of Ser-
vice being programmed and which set of options are selected;
either the enabled or disabled options. The command line displays the
current indexed option. When Form 03 
- COS Define is selected, the
command line displays the first enabled option of the first Class of
Service.
OPTION NAME: This field lists the option titles. The actual option
names cannot be modified. The option names are classified into two
Page 20 
						

							Customer Data Entry (CDE)
groups: enabled options and disabled options.
STATUS: This field displays the status of each option; either DISABLED,
ENABLED or a timer value.
OPTION NUM: This field displays the number of each Class of Service
option. The actual option number cannot be modified.
4.19Commands
l-DISABLE/ENABLE: This softkey enables and disables COS options.
The DISABLE 
softkey appears when the form shows the enabled op-
tions. Pressing the DISABLE 
sof-tkey followed by pressing the ENTER
softkey twice disables the selected option. The ENABLE softkey ap-
pears when the form shows the disabled options. Pressing the ENABLE
softkey followed by pressing the ENTER softkey twice enables the
selected option.
Notes: 1.
For those COS options which have a status other than
‘ENABLED’ or ‘DISABLED’, this 
softkey has no function or
indication.
2.If the ENTER softkey is not pressed twice after each se-
lection, 
softkeys 2 and 3 are not available until the data is
completely entered.
2-COPY COS: Pressing the COPY COS 
softkey copies the contents of
one Class of Service to another. This is useful when two Classes of
Service are similar. The command line displays the COPY FROM COS
prompt; the user enters the 
l-or 2-digit COS number. The command
line then displays the TO COS prompt; the user enters the second 
l-or 2-digit COS number. Pressing the ENTER 
softkey completes the
copy process.
3-COS NUMBER: Pressing the COS NUMBER 
softkey prompts the user
for a COS number (one or two digits) which selects a specific COS
number. The header line displays the new COS number.
4-TOP: Pressing the TOP 
softkey moves the line pointer to the first
line of the disabled or enabled options. The command line displays the
first line.
B-BOTTOM: Pressing the BOTTOM 
softkey moves the line pointer to
the last line of the disabled or enabled options. The command line
displays this line.
6-QUIT:Pressing the QUIT 
softkey after a field has been edited
restores the form to the level before the field was modified. The
change is not saved. At all other times, pressing this 
softkey exits
Form 03 and returns the display to the level where the forms are
selected. Refer to Table 4-2, Available Forms.
6-CANCEL: This 
softkey appears after a programming error has oc-Page 
pl 
						

							SECTION MITL9109-094-210-NA
curred. Pressing the CANCEL softkey returns the display to the level
where the programming error was made. The CANCEL 
softkey appears
with an error message. Refer to Table 5-1, Programming Error Mes-
sages for a list of these error messages.
‘I-OPTION NUM: This 
softkey selects a specific COS option. Pressing
the OPTION NUM 
softkey displays the ENTER OPTION NUM: prompt on
the command line. The selection is completed by entering a valid
option number (100 to 908). The command line displays that COS
option name, status and number.
8-SHOW DISABLE/SHOW ENABLE: This 
softkey has two functions; it
displays the disabled and enabled COS options. Pressing the SHOW
DISABLE 
softkey displays the currently disabled COS options. This
softkey now shows the SHOW ENABLE prompt and softkey 1 displays
the ENABLE prompt. Pressing the SHOW ENABLE 
softkey shows those
COS options that are enabled. This 
softkey returns to the SHOW DIS-
ABLE prompt and 
softkey 1 displays the DISABLE prompt. Note: Those
options with a status other than “ENABLED” or “DISABLED” are listed
when the SHOW ENABLE 
softkey is pressed.
9-COS NAME: When the programmer presses the COS NAME softkey,the system requests a name for the Class of Service.
O-ENTER: Pressing the ENTER 
softkey once converts the working copy
of the COS Define Form to reflect the modification to the COS option.
If the QUIT 
softkey is pressed after the ENTER softkey has been
pressed only once, then the command line displays a warning mes-
sage. The message is: DATA HAS BEEN CHANGED, BUT NOT YET
SAVED IN DATABASE --“ENTER” TO SAVE. The ENTER 
softkey must be
pressed again to commit the COS to the database.
Page 22 
						

							Customer Data Entry (CDE)
TABLE 4-7
CLASS-OF-SERVICE OPTIONS
All-ENDANT-RELATED3pt ion NumberClass-of-Service Name
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123Attendant Bell-Off
Attendant O/G Restriction/Room Status Setup
Attendant Display of System Alarms
Attendant 
DISA Code Setup
Attendant Flexible Night Service Setup
Attendant Guest Room Key
Attendant New Call Tone
Attendant Automatic Call Forward 
- No Answer
Attendant Audible Lockout Alarm
Attendant Serial Call
Attendant Abbr. Dial Confidential Number Display
Attendant Abbreviated Dial 
ProgrammingAttendant Station Busy-Out
Attendant Call Block Key
Attendant Trunk Busy-Out
Attendant-Timed Recall (No Answer) IO 
-+ 240 Seconds
Default is 30 Seconds
Attendant-Timed Recall (Hold) 10 
-+ 240 Seconds
Default is 30 Seconds
Attendant-Timed Recall (Camp-on) 10 
-+ 240 Seconds
Default is 30 Seconds
Attendant Call Forward 
- No Answer Timer
10 + 240 Seconds Default is 30 Seconds
Attendant Tone Signaling
Attendant Conference Disable
RESERVED
I
RESERVED
RESERVED
STATIQN/SUPERSET-RELATEDOption Number
IClass-of-Service Name
200
201
202
203
204
205
206
207
208
209
210
211Account Code, Forced Entry - External Calls
Account Code, Forced Entry - Long Distance Calls
Alarm Cal I
Broker’s Cal I
Call Block Applies (Room To Room)
RESERVEDCall Forwarding - Busy
Call Forwarding - Don’t Answer
Call Forwarding - External
Call Forwarding - Follow Me
Call Forwarding Inhibit on Dial-In Trunks
Call Hold and Retrieve Access
Page 23 
						

							SECTION MITL9109-094-210-NATABLE 4-7 (CONT’D)
CLASS-OF-SERVICE OPTIONS
IOpt ion Number
212
213
214
215216
217
218
219
220
221
222
223224
225
226
227
228
229
230
231232
233
234
235
236
237
I238
239240
241242
243
244
245246
247
248249
250
251
252
253254
255
256
257
258
259
STATIONKUPERSET-RELATED (CCXU’D)Class-of-Service Name
Can Flash if Talking to an Incoming Trunk
Can Flash if Talking to an Outgoing Trunk
Cannot Dial a Trunk After Flashing
Cannot Dial a Trunk If Holding or Conferencing With One
Data Security
Direct to ARS
Directed Call Pickup
Discriminating Dial Tone
Do Not Disturb
Clear Al I Features
RESERVEDFlash Disable
Flash for Attendant
Hold Pickup (Attendant Paged Access)
Inward Restriction (DID)
Lockout Alarm Applies
Manual Line
RESERVEDMessage Register Overflow Alarm
Message Waiting Setup 
- Bell
Message Waiting Setup - Lamp
Never a Consultee
Never a Forwardee
Originate Only
Outgoing Trunk Callback
Outgoing Trunk Camp-on
Override Security
Priority Dial 0
Line Privacy
Receive Only
Repeated Camp-on Beeps
Non-Busy Extension
Room Status Applies
Abbreviated Dial Access
SMDR 
- Extended Record
SMDR - Record Meter Pulses
TAFAS Any Access
TAFAS Access Tenant
TAFAS Access During Day Service
Transfer Dial Tone
Transfer With Privacy
Call Forward 
- Don’t Answer Timer (2 -) 6 Rings)
Call Hold Recall Timer (1 + 10 Minutes)
Repeated Camp-on Beeps Timer (5 + 15 Seconds)UCD Music on Hold Timer (0 + 50 Minutes)RESERVED
RESERVEDMessage Sending
1Page 24 
						

							Customer Data Entry (CDE)
TABLE 4-7 (CONT’D)
CLASS-OF-SERVICE OPTIONSAlXNDANT/STAT I CWSUPERSET-RELATEDOpt ion NumberClass-of-Service Name
300
301
302
303
304
305
306
307
308
309
310
311
312
313
314
315
316
317
318319
320
321322
323
324
325
326
327
328Automatic Callback
Camp-on
Flash-in Conference
Paging Zone 1 Access
Paging Zone 2 Access
Paging Zone 3 Access
Paging Zone 4 Access
Paging Zone 5 Access
Paging Zone 6 Access
Paging Zone 7 Access
Paging Zone 8 Access
Paging Zone 9 Access
Paging Default (0 
+ 9) (0 Gives All Enabled Zones)Co Trunk To CD Trunk ConnectCD Trunk To Tie Trunk Connect
CD Trunk To DID Trunk Connect
Tie Trunk To Tie Trunk Connect
Tie Trunk To DID Trunk Connect
DID Trunk To DID Trunk Connect
Extension Non-CD Trunk To Trunk Connect
RESERVED
RESERVED
RESERVED
RESERVED
RESERVED
RESERVEDAccount Code, Forced Entry 
- Data Internal Calls
Account Code, Forced Entry - Data External Calls
Account Code, Forced Entry - Data Long Distance Calls
STAT I ON-RELATEDOption NumberClass-of-Service Name
400Contact Monitor
401Cal I Park
402Long Loop (Off-Premises Extension Only)
403Trunk Recall Partial Inhibit
404Recording Failure to Hangup Timer
405
RESERVED406RESERVED407RESERVEDPage 25 
						

							SECTION MITL9109-094-210-NATABLE 4-7 
(CONT’D)CLASS-OF-SERVICE 
OPilONS
AlTENDANT/SUPERSET-RELAT5DOpt i on NumberClass-of-Service Name
500Override
501Override Announce
502RESERVED
503RESERVEDATTENDANT/STAT I DN/SUPERSET-RELATED
Option NumberClass-of-Service Name
600SUPERSET - Auto-Answer601SUPERSET - Auto-Hold Disable
602SUPERSET - Background Music
603SUPERSET -Disconnect Alarm
604SUPERSET - inmediate Line Select
605SUPERSET - Message Program
606SUPERSET - Sub-Attendant
607SUPERSET -Associated Modem Line
608SUPERSET - Room Status Display
609SUPERSET - Night Service Switching
610SUPERSET - 3tW4DN Guest Room Template (O-3)611SUPERSET - Limited New Call Ring
612SUPERSET - Headset Operation613RESERVED
614RESERVED615
RESERVED650ACD - Agent Template (0 - 3, 0 = disable)651ACD - Supervisor Template (0 - 3, 0 = disable)
652ACD - Senior Supervisor Template (0 - 3, 0 = disable)653ACD - Agent Always Auto-Answer
654RESERVED
655RESERVED
656RESERVED
657RESERVED
658RESERVEDALL DEVICES
Option NumberClass-of-Service Name
700SMDR -Does Not Apply701No Dial Tone702SMDR - Overwrite Buffer703Message Register Applies704Incoming/Internal Modem Pooling Access705RESERVED
706RESERVED
707RESERVEDPage 26 
						

							Customer Data Entry (CDE)
TABLE 4-7 (CONT’D)
CLASS-OF-SERVICE OPTIONSTIUNK-RELATEDOption Number 1Class-of-Service Name
800
801802
803
804
805
808
807
808
809
810
811
812
813
814
ANI Applies
incoming Trunk Call Rotary
Limited Wait For Dial Tone
SMDR -Drop Calls < n Digits (0.. 11, 0 = disable)
SMDR - Drop Incomplete Outgoing Calls
Trunk No Dial Tone Alarm
SMDR 
- Record Incoming CallsRESERVEDSpecial DISAStandard Ring Applies
DISA During Night Service Only
Disable Trunk Conferencing
Loop Start Trunk to 
AU3 Path ConnectRESERVED
RESERVED
L
t,
,
I
I
,
,
,
,
,
,
,Option NumberClass-of-Service Name
900
901
902
903
904
905
906
907
908
909
910Data Station QueuingDTFX Herald
DTRX Message Code
DTRX Message Code Text
DTRX Complete Message Text
DTRX Herald Text Select (1 
-+ 4)
DATA SMDR - Does Not Apply
DTRX SMDR - Extended Record
DTRX SMDR - Overwrite BufferRESERVED
RESERVEDDATASET-RELATED
Page 27 
						

							SECTION MITL9109-094-210-NAForm 04 
- System Options/System Timers
4.20This form specifies the system’s options and timers that are
systemwide. Refer to Table 4-9, System Options and Timers for
the complete list and refer to Table 4-8, System Options/System Tim-
ers for the form layout.
TABLE 4-8
FORM 04 
- SYSTEM OPTIONS/SYSTEM TIMERS
CDE TERMINAL DISPLAY
IO:15 PM 15-JAM-88
alarm status = NO ALARM
System Options (Displaying ENABLED Options)
STATUSOPTION
NwlDiscriminating Ringing
ENABLEDHoliday MessagesENABLED:;Incoming to Outgoing Call ForwardENABLED
21SUPERSET Telephone Last Number RedialENABLED29
Property Management SystemENABLEDEnd of Dial Character (#)ENABLEDEiLimited Wait For Dial Tone
1-15 seconds542
Pseudo Answer Supervision TimerIO-60 seconds2043
Dialing Conflict Timer2-10 seconds544
Final Ring Time-outI-30 minutes145Minimum Flash Timer 20-50 ms
10 ms increments2046
Maximum Flash Timer 20-150 ms10 ms increments10047
Discriminating Ringing
ENABLED17-DISABLE2-3-4-TOP
5-BOlTCM-QUIT
7-OPTION MM8-SHOW DI SABLE9-O-ATTENDANT CONSOLE DISPLAY
System Options (Displaying ENABLED Options)
STATUSOFTION NLBIDiscriminating RingingENABLED17Fl>DISABLEF2>F3>F4>TOPF5>BOlTCXvlF6XU I TF7>oPTIDN NUvlFBXSHDW DISABLE F9>FO>
4.21Field Description. The header line indicates which set of op-
tions are selected; either the enabled or disabled options. Note
that the system timers are included with the enabled options.
STATUS: This field specifies which options are enabled, disabled or
the value of the timers.
OPTION NUM: This field lists the option number for each option or
timer.
4.22 Commands
l-DISABLE/ENABLE: This 
softkey has two functions; it disables and
enables System Options. The DISABLE 
softkey appears when the form
shows the enabled options. Pressing the DISABLE 
softkey disables the
selected option. The STATUS field shows the DISABLED prompt. The
ENABLE 
softkey appears when the form displays the disabled options.
Page 28