NEC Ds2000 Software Instructions Manual

							Directory Dialing
DS1000/2000 Software ManualChapter 1: Features143
Directory Dialing
Description
Directory Dialing allows a display keyset user to select a co-worker or outside call from a list of 
names, rather than dialing the phone number. There are three types of directory Dialing:
C– System (Company-Wide) Speed Dial names.
I– Intercom names (including extension, Ring Group and UCD Group names).
P– Personal Speed Dial names.
Conditions
None
Default Setting
Directory Dialing always enabled, but no Intercom or Speed Dial names are stored.
Programming Guide
DS2000 Fixed Slot
Directory Dialing available. DS2000 U Slot
DS1000
Allows users to place Intercom or Speed Dial calls from a displayed list of names.
Step-by-step guide for setting up Directory 
Dialing (Page 1 of 2)
Step 1: Do extension users have adequate time to enter their Directory Dialing options?
• In Program 0401 - Intercom Inter-digit 
(page 456), leave this option at its currently 
assigned value.
• In Program 0401 - Intercom Inter-digit 
(page 456), change the Interdigit Interval to meet 
the site requirements. Keep in mind that this 
affects all Intercom dialing (in addition to Direc-
tory Dialing).
Step 2: Should extension have one-touch access to Intercom Directory Dialing?
•
To put an ICM Directory key on a keyset:
In Program 1701 - ICM Directory Key 
(page 520), assign an Intercom Directory Dialing 
key (code 21).
•T
o put an ICM Directory key on a DSS Console:
In Program 1704 - ICM Directory Key 
(page 530), assign an Intercom Directory Dialing 
key (code 21).
If yes
If no
If yes 
						

							Directory Dialing
144Chapter 1: FeaturesDS1000/2000 Software Manual
Programming List
Program 0401 - Intercom Inter-digit (page 456)
If an extension user initiates Directory Dialing but doesn’t make an entry within this interval, 
the system automatically cancels Directory Dialing.
Program 1701 -  ICM Directory Key (page 520)
Assign an Intercom Directory Dialing key to a keyset (code 21).
Program 1704 -  ICM Directory Key (page 530)
Assign an Intercom Directory Dialing key to a DSS Console (code 21).
Other Related Features
Direct Station Selection (DSS) Console (page 128)
Assign a Directory Dialing key on a DSS Console.
Extension Hunting (page 156)
Intercom Directory Dialing will show UCD Group names.
Group Ring (page 183)
Intercom Directory dialing will show Ring Group names.
Intercom (page 227)
Directory Dialing is a convenient alternative to manually dialing Intercom numbers.
Names for Extensions and Trunks (page 263)
Set up the names for extensions and trunks.
Speed Dial (page 332)
Set up Speed Dial names.• In Program 1701 - ICM Directory Key 
(page 520), and in Program 1704 - ICM Direc-
tory Key (page 530), do not assign an Intercom 
Directory Dialing key (code 21). Step-by-step guide for setting up Directory 
Dialing (Page 2 of 2)
If no 
						

							Directory Dialing
DS1000/2000 Software ManualChapter 1: Features145
Feature Operation
To place a call using Directory Dialing:
1. Do not lift handset or press 
SPK.
1. Dial 3.
2. Dial the type of Directory Dialing from the table below:
To scroll alphabetically through the selected directory, press 
VO L  or VOL . To call 
the displayed name, just press 
DIAL.
3. Dial the first letter of the desired name.
For example, dial 4 if the first letter in the name begins with G, H or I. The display 
4. Look at your phone’s display and dial the digit for the letter/number you want to call.
In the example above, if the name begins with G, dial 1. If the name begins with H, dial 
2. If the name begins with I, dial 3.
The first name/number that begins with your selection displays. If you see UNLISTED 
NAME, there is no name stored for your selection.
5. Press 
VO L  or VO L  to scroll through all the names/numbers that begin with the letter/num-
ber you selected.
OR
Skip to the next step if the displayed name/number is the one you want to call.
6. Press 
DIAL to have the system dial your call.
To exit Directory Dialing at any time.
1. Press
 SPK.
Pressing this key: Selects Directory Dialing for:
2CSystem (Company-Wide) Speed Dial names.
4IIntercom names.
7PPersonal Speed Dial names.
N/A
SPK on.
N/A
For the example above (i.e., when you dial 4), the display shows:
1 = G,  2 = H,  3 = I 
						

							Do Not Disturb
146Chapter 1: FeaturesDS1000/2000 Software Manual
Do Not Disturb
Description
Do Not Disturb (DND) blocks incoming calls, Off-Hook Signaling and Paging announcements. An 
extension user can activate DND anytime while on a call or while their phone is idle. Once acti-
vated, incoming trunk calls still flash the line keys. The user may use the phone in the normal man-
ner for placing and processing calls.
Conditions
A system reset or power failure cancels DND.
Default Setting
Do Not Disturb enabled.
Programming Guide
Programming List
Program 1802 - Do Not Disturb (page 539)
Enter Y to enable Do Not Disturb at the extension. DS2000 Fixed Slot
Available. DS2000 U Slot
DS1000
DND permits an extension user to work by the phone undisturbed by incoming calls and 
announcements.
Step-by-step guide for setting up Do Not 
Disturb 
Step 1: Should an extension be allowed to enable Do Not Disturb?
• In Program 1802 - Do Not Disturb (page 539), 
enter Y to enable Do Not Disturb.
• In Program 1802 - Do Not Disturb (page 539), 
enter N to disable Do Not Disturb.
If yes
If no 
						

							Do Not Disturb
DS1000/2000 Software ManualChapter 1: Features147
Other Related Features
Attendant Position (page 46)
The attendant can have Do Not Disturb. In addition, pressing DND at the attendant actives the 
night mode for any trunks directly terminated to the attendant.
Background Music (page 54)
DND does not affect the operation of Background Music.
Call Forwarding (page 65)
Call Forwarding considers an extension in DND as busy. In addition, an extension can have 
both DND and Call Forwarding enabled at the same time.
Call Waiting / Camp-On (page 74)
An extension cannot Camp-On to a busy co-worker that is in Do Not Disturb.
Callback (page 78)
An extension cannot leave a Callback for a busy co-worker that is in Do Not Disturb.
Night Service / Night Ring (page 265)
The attendant presses DND to put the system in the night mode.
Extension Hunting (page 156)
Placing an agent in DND temporarily removes it from the UCD group.
Hotline (page 202)
An extension user can press their Hotline key twice to override their Hotline partner’s DND.
Message Waiting (page 250)
An extension user can leave a Message Waiting at an extension in Do Not Disturb.
Night Service / Night Ring (page 265)
A DIL destination activates the night mode for the DIL when they press DND.
Off-Premise Extensions / On-Premise SLT Extensions (page 274)
On- and Off-Premise extensions cannot use DND.
Paging (page 281)
DND blocks Paging announcements.
Reverse Voice Over (page 313)
DND does not block Reverse Voice Over.
Transfer (page 393)
DND blocks Transfer.
Feature Operation
To activate DND at your extension:
You can activate DND anytime while idle or on a call.
1. Press 
DND.
To cancel Do Not Disturb:
1. Press 
DND.N/A
DND flashes fast.
N/A
DND flashes fast.
N/A
DND goes out. 
						

							Door Box
148Chapter 1: FeaturesDS1000/2000 Software Manual
Door Box
Description
The Door Box is a self-contained Intercom unit typically used to monitor an entrance door. A visi-
tor at the door can press the Door Box call button (like a door bell). The Door Box then sends chime 
tones to all extensions programmed to receive chimes. To answer the chime, the called extension 
user just lifts the handset. This lets the extension user talk to the visitor at the Door Box. The Door 
Box is convenient to have at a delivery entrance, for example. It is not necessary to have company 
personnel monitor the delivery entrance; they just answer the Door Box chimes instead.
There are two types of Door Boxes: Analog Door Box P/N 
92245 and Digital Door Box P/N 80560. Both Door Boxes 
operate identically. There are, however, some differences:
The Digital Door Box connects to a digital station port (300-
395 in DS2000 or 300-315 in DS1000).The number of Digital 
Door Boxes you can install may be liminted by the System 
Load Factor. Turn to 
DS2000 Load Factor on page 3 and 
DS1000 Load Factor on page 9 for more.
The Analog Door Box connects to one of the dedicated 
DS1000 Door Box ports (i.e., DOOR1 or DOOR2).
The Analog Door Box is not available in DS2000.
The Analog Door Box can be mounted outside. Refer to Section 4, Optional Equipment in the 
Hardware Manual on the DS1000 System Document CD for more.
The system uses Ring Groups to control Door Box chimes. When a visitor at the door presses the 
Door Box call button, the Door Box will alert (chime) all the extensions in the Ring Group to which 
the Door Box belongs. For example, if the Door Box and extensions 301 and 302 are in Ring Group 
1, pressing the call button alerts 301 and 302.
Any keyset extension that receives Door Box chimes can control a system relay, which in turn typi-
cally enables an electric strike on an entrance door next to a Door Box. After answering the Door 
Box chimes, the extension user can press FLASH or a soft key to enable the associated relay. The 
visitor at the door can then enter without having an employee open the entrance for them. In 
DS2000, there is a single relay on the CPRU PCB. DS1000 has 2 relays, located in the DOOR1 and 
DOOR2 Analog Door Box jacks. In either system, you can assign these relays for Door Box strike 
control or Page Relay Control, but not both.DS2000 Fixed Slot Not available.
DS2000 U SlotDigital Door Boxes are available. Analog Door Boxes are not available. Addi-
tional relay control options added in 02.00.04.
DS1000Both Digital and Analog Door Boxes are available. The Expansion Board is 
required for the second Analog Door Box and relay.
Use a Door Box to remotely monitor an entrance door. 
						

							Door Box
DS1000/2000 Software ManualChapter 1: Features149
The equipment you connect to a system relay must be compatible with the following specifications. 
Refer to your system’s Hardware Manual for more on connecting to the system relay contacts.
Conditions
The Digital Door Box is a weather-tight unit, with an operating temperature range of 0 to 45 
degrees C (32 to 113 degrees F) and a relative humidity of 10-95%, non-condensing. It is not 
intended for outdoor installation.
The Analog Door Box is also a weather-tight unit, and can be mounted outside. It has an operat-
ing temperature range of -20 to 60 degrees C (-4 to 140 degrees F) and a relative humidity of 
10-95%, non-condensing.
Default Setting
No Digital Door Boxes enabled.
In DS1000, Analog Door Boxes are automatically set up at extensions 324 (DOOR1) and 325 
(DOOR 2).
Programming Guide
Table 6: Relay Contact Specifications
DS1000
Contact Configuration: Normally open
Maximum Load: 0.5A @ 120 VAC
1A @ 24 VDC
Maximum Initial Contact Resistance 100 mOhms
D2000
Contact Configuration: Normally open
Maximum Load: 60 mA @ 30 VDC
10 mA @ 90 VDC
Maximum Initial Contact Resistance 50 mOhms
Step-by-step guide for setting up Door Box 
(Page 1 of 3)
Step 1: At the Door Box extension, assign the Door Box circuit type (required for Digital Door 
Boxes only).
• In Program 1801 - Extension Circuit Type 
(page 532), enter 10 to assign the extension as a 
Door Box.
• In DS1000, Analog Door Boxes are automatically 
enabled at extensions 324 (DOOR1) and 325 
(DOOR2). 
						

							Door Box
150Chapter 1: FeaturesDS1000/2000 Software Manual
Step 2: At the Door Box extension, assign the Door Box chime pattern (i.e., how the Door 
Box alerts other extensions).
• In Program 1801 - Door Chime (page 533), 
assign the chime pattern to the Door Box:
0 = Normal Ring Group ringing
1 = Low pitch chime pattern
2 = Mid range pitch chime pattern
3 = High pitch chime pattern
Step 3: Set up the Door Box Ring Group. (Pressing the Door Box call button chimes all 
extensions in the Door Box Ring Group.) 
• In Program 0511 - Ring Group Master Extension 
Numbers and Names (page 487), assign a Ring 
Group master number to the Ring Group assigned 
as the Door Box Ring Group.
• In Program 1802 - Ring Group Number 
(page 539), assign the Door Box and the exten-
sions that should alert to the same Ring Group.
Step 4: In DS2000, after answering a Door Box call, should an extension be able to remotely 
release the  door strike (via the CPRU relay)?
• In Program 1801 - Relay Owner (page 533), for 
the Door Box extension enter 1 to assign the 
CPRU PCB relay to the Door Box.
• In Program 0201 - CPRU Relay (page 448), enter 
1 to assign the CPRU relay for Door Box control.
• In Program 1801 - Relay Owner (page 533), enter 
0 to disable the CPRU PCB relay for Door Box 
calls.
Step 5: In DS1000, after answering an Analog Door Box call, should an extension be able to 
remotely release the  door strike (via the DOOR1 or DOOR2 relays)?
• In Program 1801 - Relay Owner (page 533), for 
the Analog Door Box extension, assign the DOOR1 
or DOOR2 relays.
- If programming extension 324 (DOOR1), enter 1.
- If programming extension 325 (DOOR2), enter 2.
This option does not apply to Digital Door Boxes 
in DS1000.
• In Program 0201 - DOOR1 Relay (page 448), 
enter 1 to assign the DOOR1 relay for Analog 
Door Box control (extension 324).
     OR
In Program 0201 - DOOR2 Relay (page 448), 
enter 1 to assign the DOOR2 relay for Analog 
Door Box control (extension 324). Step-by-step guide for setting up Door Box 
(Page 2 of 3)
If yes
If no
If yes 
						

							Door Box
DS1000/2000 Software ManualChapter 1: Features151
Programming List
Program 0201 - CPRU Relay (page 448)
DS2000 Only
Enter 1 to assign the CPRU relay for Door Box control.
Program 0201 - DOOR1 Relay (page 448)
DS1000 Only
Enter 1 to assign the DOOR1 relay for Analog Door Box control (extension 324).
Program 0201 - DOOR2 Relay (page 448)
DS1000 Only
Enter 1 to assign the DOOR2 relay for Analog Door Box control (extension 325).
Program 0401 - Door Unlock (page 456)
Enter the interval that the relay should remain closed after a keyset user activates (closes) the 
relay. After this interval, the relay automatically returns to its idle (open) state.
Program 0511 - Ring Group Master Extension Numbers and Names (page 487)
Assign a Ring Group master number to the Ring Group assigned as the Door Box Ring 
Group.
Program 1801 - Extension Circuit Type (page 532)
Enter 10 to assign the extension as a Door Box.
Program 1801 - Door Chime (page 533)
For a Door Box extension, enter the Door Chime type (0=normal Ring Group ringing, 1=low 
pitch chime pattern, 2=mid range pitch chime pattern, 3=high pitch chime pattern).
Program 1801 - Relay Owner (page 533)
DS2000 Only
For the Door Box extension, enter 1 to assign the CPRU PCB relay to the Door Box. Enter 0 
to disable the CPRU PCB relay for Door Box calls.
DS1000 Only
For the Analog Door Box extensions, use this option to assign the DOOR1 or DOOR2 relays.
- When programming extension 324 (DOOR1), enter 1.
- When programming extension 325 (DOOR2), enter 2.
This option does not apply to Digital Door Boxes in DS1000.
Program 1802 - Ring Group Number (page 539)
Assign the Door Box and the extensions that should alert to the same Ring Group.• In Program 1801 - Relay Owner (page 533), enter 
0 to disable the CPRU PCB relay for Door Box 
calls.
Step 6: When an extension user activates (closes) the relay, does it stay closed for the 
proper interval?
• In Program 0401 - Door Unlock (page 456), do 
not change the Door Unlock interval.
• In Program 0401 - Door Unlock (page 456), 
change the Door Unlock interval to meet the site 
requirements. After user activation, the relay 
remains closed for the Door Unlock interval. 
After the interval expires, the relay returns to its 
idle (open) state. Step-by-step guide for setting up Door Box 
(Page 3 of 3)
If no
If yes
If no 
						

							Door Box
152Chapter 1: FeaturesDS1000/2000 Software Manual
Other Related Features
Call Coverage Keys (page 61)
If you enter Door Chime type 0 (normal ring) above, you can set up Call Coverage keys for 
the Door Box Ring Group. This allows extensions that are not members of the Ring Group to 
answer Door Box calls. Extensions with Call Coverage keys to the Door Box Ring Group can 
also activate the relay.
Hotline (page 202)
An extension user can have Hotline keys for Door Boxes.
Message Waiting (page 250)
An extension user cannot leave a Message Waiting at a Door Box.
Off-Hook Signaling (page 270)
A Door Box can automatically send off-hook signals to the assigned extension.
Off-Premise Extensions / On-Premise SLT Extensions (page 274)
Single line telephones can only receive Door Chime type 0 (normal ring). While connected to 
the Door Box, an SLT can hookflash to control the system relay.
Feature Operation
To place a call from the Door Box:
1. Press the Door Box call button.
2. When someone inside the building answers your call, speak toward the Door Box.
To place a call to the Door Box:
1. Lift handset and press 
ICM.
2. Dial the Door Box extension number.
To answer the Door Box chimes from a keyset:
1. Lift handset or press 
SPK.
To control the relay which in turn controls the door strike:
Once set up in programming, this option is available to any member of the Door Box Ring 
Group as well as any extension with a Call Coverage Key for the Door Box Ring Group.
1. Place call to Door Box.
2. To open the relay, press 
FLASH key or OPEN soft key.
3. To close the relay, press 
FLASH key again or CLOSE soft key. Ringing or chimes.
N/A.
Intercom dial tone.
ICM and SPK on.
Two beeps, then conversation with visitor at door.
ICM and SPK on.
Ringing or chimes.
N/A.