NEC Ds2000 Software Instructions Manual

							2500 Sets / Single Line Telephones
DS1000/2000 Software ManualChapter 1: Features33
2500 Sets / Single Line Telephones
Description
DS2000 Fixed Slot
Available. Refer to Off-Premise Extensions / On-Premise SLT Extensions on 
page 274 for more. DS2000 U Slot
DS1000 
						

							Account Codes
34Chapter 1: FeaturesDS1000/2000 Software Manual
Account Codes
Description
Account Codes are user-dialed codes that help categorize and/or restrict trunk calls. Account 
Codes are from 2-10 digits long, using any combination of the digits 0-9. There are three types of 
Account Codes:
Optional (Unforced Account Codes)
Forced Account  Codes
Verified Account  Codes
Optional (Unforced) Account Codes
Optional Account Codes allow a keyset extension user to enter an Account Code while placing a 
trunk call or any time while on a call. This type of Account Code is optional: the system does not 
require the user to enter it. If the keyset user is already talking on a trunk call, their conversation 
continues uninterrupted while they enter an Account Code.
Single line telephone users can only enter an Account Code while placing their trunk call.
Forced Account Codes
Forced Account Codes require an extension user to enter an Account Code every time they place a 
trunk call. If the user doesn’t enter the code, the system prevents the call. The system can require 
Forced Account Codes for all trunk calls, or just for toll calls (as determined by Toll Restriction 
programming). Note that Forced Account Codes do not pertain to incoming calls.
Verified Account Codes
With Verified Account Codes, the system compares the Account Code the user dials with a list of 
codes programmed into the Verified Account Code Table. If the Account Code is in the table, the 
call goes through (provided it is not prevented by an extension’s Toll Restriction programming). If 
the code is not in the table, the system prevents the call. Verified Account Codes, if enabled, apply 
only to Forced Account Codes.
Using Account Codes and Speed Dial
To simplify Account Code operation, Personal and System Speed Dial bins can contain Account 
Codes. Keep the following in mind when using Speed Dial and Account Codes:
The Account Code can be either the first or last entry in the bin, and must be preceded and fol-
lowed by the # character. For example, the Account Code 1234 must be entered as #1234#.
The Program 0201 - # Key to Enter Account Codes (page 447) option must be enabled in sys-
tem programming. In addition, the 
Program 0201 - Enable Account Codes in Speed Dial 
(2.01.07 or higher) (page 446) 
option must also be enabled.
The Speed Dial bin can contain an Account Code followed by an outside number, or just the 
Account Code. The Account Code must be preceded and followed by a # entry. If the bin 
contains just the Account Code, the user must be sure to press the bin key before dialing the 
outside number.
DS2000 Fixed Slot Not available.
DS2000 U Slot
Available. Requires software version 02.01.07 or higher.
DS1000
Use Account Codes to categorize and/or restrict outside calls. 
						

							Account Codes
DS1000/2000 Software ManualChapter 1: Features35
If the system has Verified Account Codes enabled, the Account Code entered in the Speed Dial 
bin must match an entry in the Verified Account Code Table.
If the Speed Dial bin does not contain an Account Code, the user must enter the Account Code 
manually. If Forced Account Codes are enabled, the system requires
 the user to enter the 
Account Code before it outdials the stored Speed Dial number.
An extension user can preselect a trunk for a Speed Dial call.
Using Account Codes with Last Number Redial and Save
Last Number Redial and Save do not store Account Codes. This means that the user must manually 
enter an Account Code to have it included with a call dialed using Last Number Redial and Save. If 
Forced Account Codes are enabled, the system requires
 the user to enter the Account Code before it 
outdials the stored number saved by Last Number Redial or Save.
An extension user can preselect a trunk for a Last Number Redial or Save call.
Account Codes and Emergency Calls
Account Codes are never enforced for emergency (911 and 1+911) calls.
Conditions
Do not use Account Codes that begin with 911 or 1911.
Default Setting
Account Codes disabled. 
						

							Account Codes
36Chapter 1: FeaturesDS1000/2000 Software Manual
Programming Guide
Step-by-step guide for setting up 
Account Codes  (Page 1 of 2)
Step 1: Should users be able to store Account Codes in Speed Dial bins?
• In Program 0201 - Enable Account Codes in 
Speed Dial (2.01.07 or higher) (page 446), enter 
Y.
• In Program 0201 - Enable Account Codes in 
Speed Dial (2.01.07 or higher) (page 446), enter 
N. Any Account Codes stored in Speed Dial bins 
dial out as part of the stored number.
Step 2: While on an outside call, should an extension user be able to dial # to enter an 
Account Code?
• In Program 0201 - # Key to Enter Account Codes 
(page 447), enter Y.
• In Program 0201 - # Key to Enter Account Codes 
(page 447), enter N.
Step 3: Should Account Code entries be hidden (i.e., replaced by * characters) on each tele-
phone’s display?
• In Program 0201 - View Account Codes 
(page 447), enter N.
• In Program 0201 - View Account Codes 
(page 447), enter Y.
Step 4: Should a keyset have an Account Code key to simplify entering Account Codes?
• In Program 1701 - Programmable Function Key 
Assignments (page 517), enter 26 to assign a key 
as an Account Code key.
• In Program 1701 - Programmable Function Key 
Assignments (page 517), do not assign a key with 
code 26.
If yes
If no
If yes
If no
If yes
If no
If yes
If no 
						

							Account Codes
DS1000/2000 Software ManualChapter 1: Features37
Step 5: Should an extension have Forced Account Codes (i.e., be required to enter an 
Account Code while placing a call)?
• In Program 0101 - Forced Account Codes 
(page 443), enter Y.
•Program 1801 - Extension Class of Service 
Assignment (page 533), assign Class of Service to 
extensions.
• In Program 0101 - Forced Account Codes 
(page 443), enter N.
•Program 1801 - Extension Class of Service 
Assignment (page 533), assign Class of Service to 
extensions.
Step 6: Should an extension have Forced Account Codes just for long distance (toll) calls?
• In Program 0101 - Forced Account Codes for Toll 
Calls Only (page 443), enter Y.
• In Program 0201 - Account Code Toll Level 
(page 447), enter the toll level (0-7) the system 
will use to determine toll calls. See Forced 
Account Codes Programming on page 38 for 
more on setting this up.
•Program 1801 - Extension Class of Service 
Assignment (page 533), assign Class of Service to 
extensions.
• In Program 0101 - Forced Account Codes for Toll 
Calls Only (page 443), enter N.
•Program 1801 - Extension Class of Service 
Assignment (page 533), assign Class of Service to 
extensions.
Step 7: Should an extension have Verified Account Codes (i.e., be required to enter an 
Account Code from the Verified Account Codes Table while placing a call)?
• In Program 0101 - Verify Account Codes 
(page 443), enter Y.
• In Program 1201 - Verified Account Codes Table 
(page 515), enter codes into the Verified Account 
Codes table. 
• In Program 1801 - Extension Class of Service 
Assignment (page 533), assign Class of Service to 
extensions.
• In Program 0101 - Verify Account Codes 
(page 443), enter N.
•Program 1801 - Extension Class of Service 
Assignment (page 533), assign Class of Service to 
extensions. Step-by-step guide for setting up 
Account Codes  (Page 2 of 2)
If yes
If no
If yes
If no
If yes
If no 
						

							Account Codes
38Chapter 1: FeaturesDS1000/2000 Software Manual
Programming List
General Account Codes Programming
Program 0201 - Enable Account Codes in Speed Dial (2.01.07 or higher) (page 446)
Enable (Y) this option if users should be able to store Account Codes in Speed Dial bins. This 
causes the stored Account Code to properly display in the SMDR report Account column. If 
you disable (N) this option, Account Codes stored in Speed Dial bins dial out as part of the 
stored number and display in the SMDR report Number Dialed column. They will not display 
in the Account column. This option is disabled by default.
Program 0201 - # Key to Enter Account Codes (page 447)
Use this option to enable (Y) an extension user to dial # to enter an Account Code while on an 
outside call. If disabled (N), the extension user can only enter an Account Code by pressing 
the Account Code soft key or a uniquely programmed Account Code Programmable Function 
Key. This option is disabled by default.
Program 0201 - View Account Codes (page 447)
Use this option to show or hide the Account Codes a user enters on their telephone’s display. 
If enabled (Y), the dialed Account Codes show on the display. This may be a security risk, 
since a co-worker can easily read the telephone display as the user enters their Account 
Code. If disabled (N), Account Codes are shown as * characters on the telephone display. This 
option is disabled by default.
Program 1701 - Programmable Function Key Assignments (page 517)
Use this option to assign an Account Code Programmable Function Key to a keyset (code 26). 
There are no Account Code Programmable Function Keys assigned by default. The Account 
Code Programmable Function Key is not available on DSS Consoles.
Optional (Unforced) Account Codes Programming
Optional Account Codes are always available without programming.
Forced Account Codes Programming
Program 0101 - Forced Account Codes (page 443)
Use this option to enable (Y) or disable (N) Forced Account Codes. If disabled, Optional 
Account Codes are still available. This option is disabled by default.
Program 0101 - Forced Account Codes for Toll Calls Only (page 443)
Use this option to enable (Y) Forced Account Codes only for toll (long distance) calls. If 
disabled (N), Forced Account Codes apply to all outgoing trunk calls. This option is dis-
abled by default (i.e., Forced Account Codes, if enabled, apply to all outgoing trunk calls). 
The system identifies toll calls according to the settings in Program 0201 - Account Code 
Toll Level (page 447) 
programming below.
If Program 0101 - Forced Account Codes (page 443) is disabled, the Program 0101 - 
Forced Account Codes for Toll Calls Only (page 443)
 option has no effect.
Program 0201 - Account Code Toll Level (page 447)
If Program 0101 - Forced Account Codes for Toll Calls Only (page 443) is enabled, use this 
option to differentiate toll calls from local calls for Account Code purposes. If you enter 0 for 
this option, toll calls are any calls the user dials that begin with 0 or 1. If you enter a toll level 
for this option (1-7), the system uses the toll level options programmed in Program 0601 - Toll 
Restriction Level (page 489) for that level to determine if the call is local or toll.
If the toll level is set to deny the call, it is considered to be a long distance call and the sys-
tem requires that the user must have entered an Account Code. 
If the toll level permits the call, it is considered to be a local call and no Account Code 
entry is required.
Note that additional dialing restrictions enforced by an extension’s toll level (set in Pro-
gram 1801 - Extension Toll Level Day (page 533)
 and Program 1801 - Extension Toll 
Level Night (page 534)
 are in effect and may also restrict dialing. 
						

							Account Codes
DS1000/2000 Software ManualChapter 1: Features39
Program 1801 - Extension Class of Service Assignment (page 533)
Assign Class of Service to extensions.
Verified Account Codes Programming
Program 0101 - Verify Account Codes (page 443)
Use this option to enable (Y) or disable (N) Verified Account Codes. If enabled, the system 
compares the Account Code the user dials to the entries in 1201 - Verified Account Codes 
Table on page 515. There are no entries in this table by default.
Program 1201 - Verified Account Codes Table (page 515)
Use this option to enter codes into the Verified Account Codes Table. When Program 0101 
- Verify Account Codes (page 443)
 is enabled, the system compares the Account Code the 
user dials to the entry in this table. If the entries match, the system allows the call (pro-
vided it is not prevented by an extension’s Toll Restriction). If there is no match, the sys-
tem denies the call.
A Verified Account Code can be from 2 to 10 digits long, using the digits 0-9. You can use 
the * character as a wild card, which can be entered in any position in a Verified Account 
Code. A wild card allows the user to dial any digit in that position. For example, the entry 
11*1 represents entries 1101, 1111, 1121, etc.
DS1000 provides for 500 table entries. DS2000 provides for 1000 table entries.
Do not enter either 911 or 1911 into the Verified Account Codes Table. When a user 
presses a line key and dials either 911 or 1911, the system immediately bypasses all Toll 
Restriction and Account Code programming and routes the call.
Program 1801 - Extension Class of Service Assignment (page 533)
Assign Class of Service to extensions.
Account Codes Programming Examples
Example 1: Forced Account Codes Require an Account Code only for 900 and 
1 + 900 Long Distance Dialing
To set up Forced Account Codes to require entries for only 900 and 1 + 900 calls:
1. In 0101 - Forced Account Codes, enter Y.
2. In 0101 - Forced Account Codes for Toll Calls Only, enter Y.
3. In 0201 - Account Code Toll Level, enter 2 (for example).
4. In 0601 - Initialize Toll Restriction, be sure to initialize the Toll Restriction tables.
5. In 0601 - Toll Restriction for Toll Level 2:
- Enable N11 Dialing (Y).
- Enable 0 + Dialing (Y).
- Enable International Dialing (Y).
- For 10+XXX Dialing, make a deny table with no entries (i.e., deny nothing).
- For NXX Dialing, make a deny table with no entries (i.e., deny nothing).
- For NPA Dialing, make a deny table and enter 900.
- For 6 DGT Analysis, make a deny table with no entries (i.e., deny nothing).
6. In 1801 - Extension Class of Service, assign the Class of Service with Forced Account Codes 
enabled to the extension.
An extension user can then:
1. Press a line key or dial a code for an outside line.
2. Wait for reminder tone (3 beeps).
With Forced Account Codes enabled, the system automatically goes into the Account 
code mode after you press a line key in step 1 above.
If you have an Account Code Programmable Function Key, it flashes green.
3. Press # (if enabled), the Account Code soft key, or an Account Code Programmable Function  
						

							Account Codes
40Chapter 1: FeaturesDS1000/2000 Software Manual
Key (if programmed).
This exits the Account Code mode.
4. Dial any number that doesn’t begin with 900 or 1 + 900.
5. Have the call go through without an Account Code.
If the user doesn’t enter an Account Code for 900 or 1 + 900 calls, the system will cut 
off the call.
The system will also cut off any call not allowed by the extension’s Toll Restriction pro-
gramming.
Example 2:
 Forced Account Codes Allow 800 and 1 + 800 Long Distance Dialing 
Without an Account Code
To set up Forced Account Codes to require entries for all calls except 800 and 1 + 
800 Dialing:
1. In 0101 - Forced Account Codes, enter Y.
2. In 0101 - Forced Account Codes for Toll Calls Only, enter Y.
3. In 0201 - Account Code Toll Level, enter 2 (for example).
4. In 0601 - Toll Restriction for Toll Level 2:
- Enable N11 Dialing (Y).
- Enable 0 + Dialing (Y).
- Enable International Dialing (Y).
- For 10+XXX Dialing, make a deny table with no entries (i.e., deny nothing).
- For NXX Dialing, make a deny table with no entries (i.e., deny nothing).
- For NPA Dialing, make an allow table and enter 800.
- For 6 DGT Analysis, make a deny table with no entries (i.e., deny nothing).
5. In 1801 - Extension Class of Service, assign the Class of Service with Forced Account Codes 
enabled to the extension.
 
An extension user can then:
1. Press a line key or dial a code for an outside line.
2. Wait for reminder tone (3 beeps).
With Forced Account Codes enabled, the system automatically goes into the Account 
code mode after you press a line key in step 1 above.
If you have an Account Code Programmable Funtion Key, it flashes green.
3. Press # (if enabled), the Account Code soft key, or an Account Code Programmable Function 
Key (if programmed).
This exits the Account Code mode.
4. Dial any number that begins with 800 or 1 + 800.
The call will go through without an Account Code. If the user doesn’t enter an Account 
Code for all other calls, the system will cut off the call.
The system will also cut off any call not allowed by the extension’s Toll Restriction pro-
gramming. 
						

							Account Codes
DS1000/2000 Software ManualChapter 1: Features41
Other Related Features
Last Number Redial (page 236) and Save Number Dialed (page 322)
Last Number Redial and Save do not store Account Codes. This means that the user must 
manually enter an Account Code to have it included with a call dialed using Last Number 
Redial and Save.
Speed Dial (page 332)
An extension user can store an Account Code in a Speed Dial bin. See Using Account Codes 
and Speed Dial on page 34 for more.
Station Message Detail Recording (page 348)
Account Codes print on the SMDR report.
Voice Mail (page 414)
Voice Mail callout features (such as Message Notification) may interact with Account Codes 
if the callout number contains # characters.
Feature Operation
To enter an Optional (Unforced) Account Code:
For keysets, Optional Account Codes apply to both incoming and outgoing calls. For 
outgoing calls, you can enter the Account Code before or after dialing the outside number.
For Single Line sets, Optional Account Codes apply only to outgoing calls. You must enter 
the Account Code after getting dial tone on the trunk but before dialing the outside number.
1. Place or answer outside call.
2. Press Account Code soft key, Programmable Function Key, or dial # (if enabled).
3. Enter Account Code (up to 10 digits long, using the digits 0-9).
4. Press Account Code soft key, Programmable Function Key, or dial # (if enabled).
5. F
or Outgoing Calls Only
Dial your outside number.
Toll Restriction may still prevent you from dialing certain outside numbers.
To enter a Forced Account Code:
Forced Account Codes do not apply to incoming calls.
1. Access a line for an outgoing call.
2. Enter Account Code (up to 10 digits long, using the digits 0-9).
If your system has Verified Account Codes enabled, you must
 enter one from the Veri-
fied Account Codes Table. If you enter an invalid Verified Account Code, your call will be 
cut off in the next step.
3. Press Account Code soft key, Programmable Function Key, or dial # (if enabled).
4. Dial your outside number.
Toll Restriction may still prevent you from dialing certain outside numbers.Three beeps.
Your telephone display prompts you to enter an Account Code.
Dial tone on your outside line.
N/A. 
						

							Alphanumeric Display
42Chapter 1: FeaturesDS1000/2000 Software Manual
Alphanumeric Display
Description
The 22- and 34-Button Display Telephones have a two-line, 20-character per line alphanumeric dis-
play. The first line displays the date and time (while idle) and feature status messages. The second   
line displays the Soft Key definitions. 
The 34-Button Super Display Telephone has an eight-line, 20-character per line alphanumeric dis-
play. The first line displays the date and time (while idle) and feature status messages, just like the 
22- and 34-Button Display Telephones. Lines 2-8 are the comprehensive Super Display Telephone 
soft key definitions.
To learn more about the display telephones:
- see 
22-Button Display Telephone (Fixed Slot) on page 20
- see 22-Button Display Telephone (U Slot and DS1000) on page 21
- see 34-Button Display Telephone (Fixed Slot) on page 24
- see 34-Button Display Telephone (U Slot and DS1000) on page 25
- see 34-Button Super Display Telephone (Fixed Slot) on page 26
- see 34-Button Super Display Telephone (U Slot and DS1000) on page 27
To learn more about the Soft Keys, see Soft Keys on page 331.
Conditions
None
Default Setting
Enabled for all display telephones.
Programming Guide
None
Programming List
None
Other Related Features
Soft Keys (page 331)
The interactive Soft keys provide users with intuitive access to the telephone’s features. DS2000 Fixed Slot
Available. DS2000 U Slot
DS100
The Alphanumeric Display messages help the display telephone user process calls, identify callers 
and customize features.