NEC Ds2000 Software Instructions Manual

							Flexible Numbering Plan
DS1000/2000 Software ManualChapter 1: Features173
Step 2: Do you want to change the digits users dial to reach coworkers over the Intercom?
• In Program 0501 - Numbering Plan (page 472), 
change the options for digit 3 and the new Inter-
com access digit. Review your new choice to be 
sure it does not affect other system operations.
• In Program 0505 - Station Port Extension Num-
bers (Fixed Slot) (page 480), assign new exten-
sion numbers to station ports.
  OR
In Program 0505 - Extension Assignment (U Slot 
and DS1000) (page 482), assign new extension 
numbers to station ports.
• In Program 0501 - Numbering Plan (page 472), 
leave the options for digit 3 at their default set-
ting.
Step 3: Do you want to change the digits users dial to directly access a trunk?
• In Program 0501 - Numbering Plan (page 472), 
change the options for digit 4 and the new trunk 
access digit. Review your new choice to be sure it 
does not affect other system operations.
• In Program 0504 - Trunk Port Extension Numbers 
(Fixed Slot) (page 476), assign new extension 
numbers to trunk ports.
  OR
In Program 0505 - Extension Assignment (U Slot 
and DS1000) (page 482), assign new extension 
numbers to trunk ports
• In Program 0501 - Numbering Plan (page 472), 
leave the options for digit 4 at their default set-
ting.
Step 4: Do you want to change the digits users dial to access a Trunk Group?
• In Program 0501 - Numbering Plan (page 472), 
change the options for digit 9 and the new Trunk 
Group access digit. Review your new choice to be 
sure it does not affect other system operations.
• In Program 0501 - Numbering Plan (page 472), 
leave the options for digit 9 at their default set-
ting. Step-by-step guide for setting up Flexible 
Numbering Plan (Page 2 of 3)
If yes
If no
If yes
If no
If yes
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							Flexible Numbering Plan
174Chapter 1: FeaturesDS1000/2000 Software Manual
Programming List
Program 0501 - Numbering Plan (page 472)
Customize the system’s number plan by changing the digits users dial to reach an operator, 
co-workers (i.e., Intercom), Direct Trunk Access and Trunk Group Access.
Program 0504 - Trunk Port Extension Numbers (Fixed Slot) (page 476)
Enter the extension number associated with each trunk port.
Program 0504 - View Extension (U Slot and DS1000) (page 478)
Select an extension or trunk for which you want to view the slot and port (circuit) assignment.
Program 0505 - Station Port Extension Numbers (Fixed Slot) (page 480)
Enter the extension number associated with each station port.
Program 0505 - Extension Assignment (U Slot and DS1000) (page 482)
Enter the extension or trunk number associated with each port (circuit).
Other Related Features
Attendant Position (page 46)
Change the digits users dial to reach the system operators (normally 0 or 01-04).
Central Office Calls, Placing (page 93)
Change the digits users dial to access a Trunk Group for an outside call (normally 90-98).
Direct Trunk Access (page 139)
Change the digits users dial to directly access a trunk (normally 401-448 in DS2000 or 
401-406 in DS1000).
Extension Hunting (page 156)
UCD Hunting group master numbers can be 100-299, 332-400, or 417-899. They cannot be in 
the extension (300-395 in DS2000 or 300-325 in DS1000) or trunk (401-448 in DS2000 or 
401-406 in DS1000) number range. By default, the systems uses codes beginning with 0 for 
operator access and 9 for trunk/trunk group access.
Intercom (page 227)
Change the digits users dial to reach co-worker’s over the Intercom (normally 300-395 in 
DS2000 or 300-325 in DS1000).
Feature Operation
None
Step 5: With U Slot software, do you want to view the current slot and port (circuit) assign-
ment for an extension or trunk?
• In Program 0504 - View Extension (U Slot and 
DS1000) (page 478), select an extension or trunk 
for which you want to view the slot and port (cir-
cuit) assignment.
• No action. Step-by-step guide for setting up Flexible 
Numbering Plan (Page 3 of 3)
If yes
If no 
						

							Forced Trunk Disconnect
DS1000/2000 Software ManualChapter 1: Features175
Forced Trunk  Disconnect
Description
Forced Trunk Disconnect allows an extension user to disconnect (release) another extension’s 
active trunk call. Forced Trunk Disconnect lets a user access a busy trunk in an emergency, when no 
other trunks are available. Maintenance technicians can also use Forced Trunk Disconnect to 
release a trunk on which there is no conversation. This can happen if a trunk does not properly dis-
connect when the outside party hangs up.
Conditions
None
Default Setting
Enabled for attendants (COS 1). Disabled for all other extensions (COS 2-15).
Programming Guide
DS2000 Fixed Slot
Available. DS2000 U Slot
DS1000
Disconnect a co-worker’s outside call in an emergency.
CAUTION
Forced Trunk Disconnect abruptly terminates the active call on the trunk. Only use this 
feature in an emergency and when no other trunks are available.
Step-by-step guide for setting up Forced 
Trunk Disconnect (Page 1 of 2)
Step 1: Do you want to be able to disconnect another extension’s active trunk call?
• In Program 0101 - Forced Trunk Disconnect 
(page 441), enter Y to enable Forced Trunk Dis-
connect for the extension.
• In Program 1801 - Extension Class of Service 
Assignment (page 533), assign Class of Service to 
extension.
•Program 1803 - Extension Line Access Assign-
ments (page 546), make sure the extension has 
outgoing (option 2) or full (option 3) access to the 
trunks it should be able to disconnect.
If yes 
						

							Forced Trunk Disconnect
176Chapter 1: FeaturesDS1000/2000 Software Manual
Programming List
Program 0101 - Forced Trunk Disconnect (page 441)
In an extension’s Class of Service, enter Y to enable the ability to use Forced Trunk Discon-
nect.
Program 1801 - Extension Class of Service Assignment (page 533)
Assign Class of Service to extensions.
Program 1803 - Extension Line Access Assignments (page 546)
An extension can only use Forced Trunk Disconnect on a trunk to which it has outgoing 
(option 2) or full (option 3) access.
Other Related Features
Attendant Position (page 46)
System attendants normally have Forced Trunk Disconnect capability.
Barge In (Intrusion) (page 57)
As an alternative to disconnecting the trunk, Barge In instead.
Direct Trunk Access (page 139)
An extension user with Direct Trunk Access can dial a code for the busy trunk before using 
Forced Trunk Disconnect.
Tandem Trunking / Unsupervised Conference (page 379)
An extension user can end an Unsupervised Conference by using Forced Trunk Disconnect on 
one of the trunks in the tandem call.
Feature Operation
To disconnect a busy trunk:
1. Press line key for busy trunk.
OR
Press 
ICM and dial the trunk’s Direct Trunk Access code (e.g., 401 for trunk 1).
Refer to Direct Trunk Access for the specifics.
2. Dial # to disconnect the line.
The line key goes out and you hear Intercom dial tone. To place a call on the trunk, 
press the line key  and dial the number.• In Program 0101 - Forced Trunk Disconnect 
(page 441), enter N to disable Forced Trunk Dis-
connect for the extension.
• In Program 1801 - Extension Class of Service 
Assignment (page 533), assign Class of Service to 
extension.
Busy tone.
Line/loop key on (red).Step-by-step guide for setting up Forced 
Trunk Disconnect (Page 2 of 2)
If no 
						

							Group Call Pickup
DS1000/2000 Software ManualChapter 1: Features177
Group Call Pickup
Description
Group Call Pickup allows an extension user to answer a call ringing an extension in their assigned 
Pickup Group.This permits co-workers in the same Pickup Group to easily answer each other’s ring-
ing calls. The user can intercept the ringing call by dialing a code or pressing a programmed Group 
Call Pickup key. The system has a maximum of eight Pickup Groups, with an unlimited number of 
extensions in each group. However, an extension can be a member of only one pickup group.
Group Call Pickup can answer the following types of calls:
Ringing Intercom calls
Transfered calls
Direct Inward Lines
Calls on trunks assigned to the Pickup Group
To simplify picking up calls, an extension can have Programmable Function Keys assigned as 
Group Call Pickup keys. There are three types of Group Call Pickup keys: immediate ring, no ring 
(lamp only) or delayed ring.
Conditions
None
Default Setting
No Pickup Groups assigned.
Programming Guide
DS2000 Fixed Slot Available.
DS2000 U Slot Available. User Programmable Feature steps added.
DS1000 Available.
Easily answer a call ringing your Pickup Group, even if you don’t know which extension is ringing.
Step-by-step guide for setting up Group Call 
Pickup (Page 1 of 2)
Step 1: Should extension be part of a Pickup Group?
• In Program 1802 - Call Pickup Group Number 
(page 539), enter the number (1-8) of the Pickup 
Group to which the extension should belong.
• In Program 1802 - Call Pickup Group Number 
(page 539), assign the extension to Pickup Group 
0.
If yes
If no 
						

							Group Call Pickup
178Chapter 1: FeaturesDS1000/2000 Software Manual
Step 2: Should an incoming call on a trunk ring all extensions in a Pickup Group?
• In Program 1003 - Call Pickup Group (page  509), 
assign the trunk to a Pickup Group (1-8).
• In Program 1803 - Extension Line Access Assign-
ments (page 546), make sure extensions in the 
Pickup Group have incoming (option 1) or full 
(option 3) access to the trunk.
• In Program 1805 - Ring Assignments (page 551), 
make sure to enable ringing for all extensions in 
the Pickup Group that should ring for the trunk.
• In Program 1003 - Call Pickup Group (page  509), 
assign the trunk to Pickup Group 0.
Step 3: Should extension have one-touch Group Call Pickup?
• In Program 1701 - Group Pickup Immediate Ring 
(page 519), use code 09 to assign a key as an 
immediate ring Group Call Pickup key.
OR
• In Program 1701 - Group Pickup No Ring 
(page 519), use code 10 to assign a key as a no 
ring (lamp only) Group Call Pickup key.
OR
• In Program 1701 - Group Pickup Delay Ring 
(page 519), use code 11 to assign a key as a 
delayed ring Group Call Pickup key.
• In Program 1701 - Programmable Function Key 
Assignments (page 517), do not assign a key as a 
Group Pickup key (codes 09, 10 or 11).
Step 4: Should DSS Console have one-touch Group Call Pickup?
• In Program 1704 - Group Pickup Immediate Ring 
(page 529), use code 09 to assign a key as an 
immediate ring Group Call Pickup key.
OR
• In Program 1704 - Group Pickup No Ring 
(page 529), use code 10 to assign a key as a no 
ring (lamp only) Group Call Pickup key.
OR
• In Program 1704 - Group Pickup Delay Ring 
(page 529), use code 11 to assign a key as a 
delayed ring Group Call Pickup key.
• In Program 1704 - DSS Console Key Assignment 
(page 526), do not assign a key as a Group Pickup 
key (codes 09, 10 or 11). Step-by-step guide for setting up Group Call 
Pickup (Page 2 of 2)
If yes
If no
If yes
If no
If yes
If no 
						

							Group Call Pickup
DS1000/2000 Software ManualChapter 1: Features179
Programming List
Program 1003 - Call Pickup Group (page 509)
Have an incoming call on the trunk ring all the extensions in the assigned pickup group.
Program 1701 - Programmable Function Key Assignments (page 517)
Assign a programmable key on an extension as a Group Call Pickup key (09 = Immediate 
Ring, 10 = No Ring, 11 = Delayed Ring). The options are 1-8 (Pickup Groups 1-8) or 0 (unas-
signed).
Program 1704 - DSS Console Key Assignment (page 526)
Assign a programmable key on an extension as a Group Call Pickup key (09 = Immediate 
Ring, 10 = No Ring, 11 = Delayed Ring). The options are 1-8 (Pickup Groups 1-8) or 0 (unas-
signed).
Program 1802 - Call Pickup Group Number (page 539)
Assign the Call Pickup Group (1-8, 0 = undefined) for each extension.
Program 1803 - Extension Line Access Assignments (page 546)
For each extension, assign the access options for each trunk (0 = No access, 1 = Incoming 
only. 2 = Outgoing only, 3 = Full access).
Program 1805 - Ring Assignments (page 551)
Assign ringing for each trunk at each extension (1 = Lamp only [day and night], 2 = Ringing 
day and night, 3 = Night Ring only, lamp during the day, 4 = Delay ring day and night).
Other Related Features
Direct Inward Line (page 118)
DILs to an extension activate Group Call Pickup if the extension ringing is a member of a 
Pickup Group.
Direct Station Selection (DSS) Console (page 128)
DSS Consoles can have Group Call Pickup keys.
Directed Call Pickup (page 141)
Directed Call Pickup is another way to pick up calls ringing an extension.
Intercom (page 227)
Ringing Intercom calls activate Group Call Pickup if the extension ringing is a member of a 
Pickup Group.
Transfer (page 393)
A trunk call transferred to an extension in a Pickup Group activates Group Call Pickup. 
						

							Group Call Pickup
180Chapter 1: FeaturesDS1000/2000 Software Manual
Feature Operation
To answer a call ringing a phone in your Pickup Group:
1. Lift handset.
2. Press flashing Group Pickup key.
OR
Dial * #.
  User Programmable Feature
Feature Mnemonic Operation Access Level
The shaded row below shows the Fixed Slot software User Programmable Feature..
Group Call Pickup#RG#RG + press Group Call Pickup key 
repeatedly to select ringing mode.N/A
Group Call Pickup
#RA
#RAP + Group Call Pickup Key repeat-
edly to select ringing mode  + 
SPK to 
exit.
Group Call Pickup Keys flash as follows: 
Lamp only=On red, Immediate ring=On 
green, Delay ring=Fast flash green.1-5
Trunk ringing.
(Optional) Group Pickup flashing (red).
Conversation with caller.
N/A.
Conversation with caller.
N/A. 
						

							Group Listen
DS1000/2000 Software ManualChapter 1: Features181
Group Listen
Description
Group Listen permits a keyset user to talk on the handset and have their caller’s voice broadcast 
over the telephone speaker. This lets the keyset user’s co-workers listen to the conversation. Group 
Listen turns off the keyset’s Handsfree microphone so the caller does not hear the co-worker’s 
voices during a Group Listen.
Conditions
None
Default Setting
Enabled
Programming List
Programming List
Program 1807 - Headset (page 553)
Extensions in the Headset mode cannot use Group Listen. If you need Group Listen, be sure 
to enter N to disable the Headset mode.
Other Related Features
Single Line Telephones (page 330)
Group Listen is not available to single line telephones. DS2000 Fixed Slot
Available. DS2000 U Slot
DS1000
Use Group Listen to talk to an important client or customer and have your co-workers listen in on 
the meeting.
Step-by-step guide for setting up Group 
Listen 
Step 1: Should extension be able to use Group Listen?
• Extensions in the Headset mode cannot use 
Group Listen. In Program 1807 - Headset 
(page 553), enter N to disable the Headset mode.
• N/A
If yes
If no 
						

							Group Listen
182Chapter 1: FeaturesDS1000/2000 Software Manual
Feature Operation
To initiate Group Listen:
1. Place or answer call using the handset.
2. Press 
SPK twice (but do not hang up).
You can talk to the caller through your handset. You and your co-workers hear your 
caller’s voice over your phone’s speaker.
Your handsfree microphone and handset receiver are off.
To talk handsfree after initiating Group Listen:
1. Press 
SPK twice.
2. Hang up.
To cancel Group Listen and return to your handset:
1. Do not hang up.
2. Press flashing 
SPK.
You can talk to your caller over your handset. Your co-workers can no longer hear 
your caller’s voice.Use handset to speak to caller. Caller’s voice will broadcast over the telephone 
speaker.
SPK flashes slowly (red).
N/A.
SPK on.
Handsfree conversation with caller.
SPK on.
Handset conversation with caller.
SPK off.