NEC Ds2000 Software Instructions Manual

							Off-Hook Signaling
DS1000/2000 Software ManualChapter 1: Features273
Feature Operation
Off-Hook Signaling is automatic for camped-on Intercom calls, Direct Inward Lines and trans-
ferred trunk calls.
  User Programmable Feature
Feature Mnemonic Operation Access Level
This option is not available in Fixed Slot software.
Off Hook Signaling
#OHR
#OHS + Select mode (C=Outside line, 
D=DSS, I=ICM) + Select option (see 
below) + 
SPK to exit.
Outside line options:
 C=Camp On tone, 
O=Off Hook Ringing, 0 = None
Inter
com options: C=Camp On, O=Off 
Hook Ringing, 
V=Voice Over, 0 = None
DSS/Hotline Options:
 C=Camp On, 
O=Off Hook Ringing, 0 = None3-5 
						

							Off-Premise Extensions / On-Premise SLT Extensions
274Chapter 1: FeaturesDS1000/2000 Software Manual
Off-Premise Extensions / On-Premise SLT Extensions
Description
The system is compatible with 500 type (dial pulse) and 2500 type (DTMF) analog telephone 
devices. This includes telco OPX circuits (DS2000 only), on-premise single line telephones (SLTs), 
fax machines, modems, and voice mail ports. In DS2000, off-premise SLTs can connect to 2-OPX 
Modules. On-premise SLTs connect to 2-OPX Modules or ASTU PCBs. In DS1000, on-premise 
SLTs connect to dedicated analog ports 316-323 in the main equipment cabinet. DS1000 off-
premise extensions are not available.
DS2000 ASTU PCBs and the DS1000 analog ports do not provide the signaling required to light 
SLT Message Waiting lamps
DS2000 ASTU PCBs are available in two models, providing 4 and 8 ports, respectively. Each 
ASTU port provides power and ring voltage for the connected SLT. ASTU PCBs use system DTMF 
receivers, and do not provide the signaling required to light SLT Message Waiting lamps. The CPU 
provides 10 DTMF receivers that are shared by all devices connected to ASTU ports.
Each 2-OPX Module (P/N 92177A) provides two OPX ports. The first 2-OPX extension number is 
the same as the port’s extension number. The second 2-OPX extension number is the first port plus 
201. For example, the two extension numbers for the 2-OPX module plugged into extension 314 
are 314 and 515.
In addition, the 2-OPX Module has its own DTMF receivers (one for each port), internal ring gen-
erator and power supply to provide the connected SLT with power and ring voltage. The 2-OPX 
Module does not provide the signaling required to light SLT Message Waiting lamps. 
Fixed Slot systems have unique 2-OPX Module extension numbering. Refer to the system Hard-
ware Manual that came with your Fixed Slot system for additional details.
Ringing For Incoming Calls (Prior to Software Version 02.01.07)
On- and Off-Premise single line extensions do not ring according to the settings in Program 1805 - 
Ring Assignments (page 551). They can, however, directly ring for the following:
Direct Inward Line (page 118)
Intercom (page 227)
Group Ring (page 183)
Ringdown Extension (page 317)
Transfer (page 393)
Ringing For Incoming Calls (Software Version 02.01.07 and Higher)
On- and Off-Premise single line extensions ring according to the settings in Program 1805 - Ring 
Assignments (page 551). It is no longer necessary to assign single line sets to Ring Groups to make 
them ring for incoming calls; they follow Key Ring instead. In DS2000 by default, extensions in the 
first DSTU PCB (300-315) ring (option 2) for trunks 1-24 and flash (option 1) for trunks 25-48. All 
other extensions have lamp only for all trunks. In DS1000 by default, all extensions (including sin-DS2000 Fixed Slot Available.
DS2000 U Slot 2-OPX Modules require software version 2.00.01.
DS1000 2-OPX Modules are not available.
Connect analog devices such as single line telephones, fax machines and voice mail systems to the 
system. 
						

							Off-Premise Extensions / On-Premise SLT Extensions
DS1000/2000 Software ManualChapter 1: Features275
gle line sets) have immediate ring for all trunks. Refer to Ringer Equivalence Number (REN) 
Considerations below.
Ringer Equivalence Number (REN) Considerations
DS1000
Single line telephones assigned to Key Ring or the same Ring Group will ring simultaneously. This 
is also true for single line telephones connected to the same port. Since the Ringer Equivalence 
Numbers of connected single line telephones are cumulative, you must do the following:
Add up the RENs of all connected single line telephones.
Be sure the total REN does not exceed 4 on any single port or system-wide.
Note that a REN of 1 is normal for an industry standard 2500 set with electromechanical ringer.      
Many phones with electronic ringers have significantly lower RENs. Check the label on the bottom 
of each single line telephone for the 
DS2000
Single line telephones assigned to Key Ring or the same Ring Group ring in pairs according to their 
ASTU PCB port assignment. For example, ports 1 and 2 ring together, followed by 3 and 4, 5 and 6, 
and finally 7 and 8. If the system has more than one ASTU PCB installed, the respective port pairs 
ring simultaneously on each card (e.g., ports 1 and 2 ring simultaneously on each PCB). The ASTU 
provides the capability to support this ringing arrangement, and REN calculations are not required. 
In DS2000, there is not a REN limitation.
Conditions
2-OPX Module circuits meet the requirements of EIA Specification RS-464-A for OPS Class C 
(loop resistance to 3,300 ohms, loop current = 16 mA or greater). The 2-OPX Module provides 
far end loop disconnect supervision for the connected circuits.
Dial Pulse (500 type) single line telephones cannot access any features that require the user to 
dial # or *.
The system provides a pool of 10 DTMF receivers that are dynamically allocated as required.
Default Setting
The system’s 2-OPX Modules do not auto-ID. See the Programming List below more.
Programming List
Program 0403 - Drop Pulse Send (page 467)
Use this timer to set the duration of the ASTU PCB drop pulse. This pulse is sent from the 
ASTU PCB to the connected analog device to initiate a disconnect.
Program 0403 - DTMF Detect (page 467)
Set the DTMF detection threshold for single line (analog device) ports. If the analog device 
sends a DTMF signal longer than this interval, the system recognizes it as a valid DTMF tone 
and decodes it. If the DTMF signal is equal to or less than this interval, the system ignores it
Program 1801 - Extension Circuit Type (page 532)
DS2000 Only
Assign circuit type 15 to each ASTU port. Assign circuit type 21 to the DSTU port to which 
the 2-OPX is connected. 
						

							Off-Premise Extensions / On-Premise SLT Extensions
276Chapter 1: FeaturesDS1000/2000 Software Manual
Other Related Features
Background Music (page 54)
Background Music is not available to On- and Off-Premise extensions.
Conference (page 111)
On- and off-premise SLT extensions can use Conference.
Do Not Disturb (page 146)
On- and Off-Premise extensions cannot use DND.
Handsfree and Handsfree Answerback (page 190)
On- and Off-Premise Extensions do not have Handsfree and Handsfree Answerback capabil-
ity.
Headset Compatibility (page 194)
On- and Off-Premise Extensions do not have headset capability.
Intercom (page 227)
All Intercom calls to On- and Off-Premise Extensions ring.
Paging (page 281)
On- and Off-Premise Extensions can make Paging announcements, but cannot receive Paging 
announcements.
Prime Line Preference (page 292)
On- and off-premise extensions cannot use Prime Line Preference.
Save Number Dialed (page 322)
Save Number Dialed is not available to SLTs.
Single Line Telephones (page 330)
Single line telephones connect to either 2-OPX Modules or ASTU PCBs. On-premise single 
line telephones have the same capability as Off-Premise Extensions.
Feature Operation
Call Forwarding (page 65)
1. Lift handset + Dial 
*3 + Dial Call Forwarding type:
0 = Cancel your extension’s Call Forwarding
2 = Call Forwarding Busy/No Answer
4 = Call Forwarding Immediate
6 = Call Forwarding No Answer
2. Dial destination extension, 
0 for your operator, or Voice Mail master number.
3. Hang up.
Call Waiting / Camp-On (page 74)
1. Call busy extension + Dial 
2 + Do not hang up.
If you hang up, the system converts your Camp-On to a Callback.
2. Speak to your co-worker when they answer their Camp-On ring.
Callback (page 78)
1. Call busy extension + Dial 
2 and hang up.
Stay on the line without hanging up if you want to Camp-On instead.
2. When Callback rings your phone, lift handset to answer.
3. Speak to your co-worker when call goes through.
Central Office Calls, Answering (page 87)
1. When your telephone rings, lift the handset. 
						

							Off-Premise Extensions / On-Premise SLT Extensions
DS1000/2000 Software ManualChapter 1: Features277
Central Office Calls, Placing (page 93)
Line Dial-Up
1. Lift handset + Dial #9 followed by the trunk number (e.g., #901 for trunk 1).
Dir
ect Trunk Access
1. Dial 4 plus the trunk number (e.g., 401 for trunk 1) + Dial outside number.
T
runk Group Access
1. Lift handset + Dial trunk group code (9 or 90-98) + Dial outside number.
Conference (page 111)
1. Establish Intercom or trunk call
2. Hookflash and dial extension or trunk you want to add.
3. Hookflash and dial #10 to set up Conference.
If you cannot add additional parties to your Conference, you have exceeded the sys-
tem’s Conference limit.
4. Repeat steps 2 and 3 to add additional parties to your Conference.
Direct Trunk Access (page 139)
1. Dial 
4 plus the trunk number (e.g., 401 for trunk 1) + Dial outside number.
Directed Call Pickup (page 141)
1. Lift handset + Dial 
* * + Dial number of extension whose call you want to intercept.
To intercept a call ringing an attendant, dial the attendant’s extension number (e.g., 
300). Do not dial 0 or 01-04.
Forced Trunk Disconnect (page 175)
1. Lift handset + Dial the trunk’s Direct Trunk Access code (e.g., 401 for trunk 1).
2. Dial 
# to disconnect the line.
You hear Intercom dial tone. To place a call on the trunk, dial a trunk access code and 
then dial the number.
Group Call Pickup (page 177)
1. Lift handset + Dial *#.
Hold (page 197)
Place
1. Hookflash.
This places a trunk call on Exclusive Hold.
2. (Optional) Hang up.
Retrie
ve
1. From Intercom dial tone, dial *7.
Retrie
ve trunk on Hold at a Co-worker’s Extension
1. From Intercom dial tone, dial *4.
2. Dial the number of the trunk that is on Hold (e.g., 01 for trunk 1).
Intercom (page 227)
Place
1. Lift handset + Dial extension number (300-316). 
						

							Off-Premise Extensions / On-Premise SLT Extensions
278Chapter 1: FeaturesDS1000/2000 Software Manual
To call the operator, dial the operator s extension number or dial 0 or 01-04 (depend-
ing on how your system is set up).
If your call voice-announces the destination, you can dial 1 to force the call to ring.
Answer
1. Lift handset.
Last Number Redial (page 236)
1. Lift handset + Dial #5.
The system automatically selects a trunk from the same group as your original call.
If you hear busy tone, you can dial 2 to queue for a trunk to become free. If you hang 
up, the system converts the queue to a Trunk Callback.
Meet-Me Conference (page 247)
Setting Up
1. Page parties and announce the Meet-Me Conference code (#11 or #12).
See Paging on page 281 for more on how to page your co-workers.
2. Hang up + Lift Handset + Dial announced Meet-Me Conference code (#11 or #12).
Your co-worker’s must join the telephone meeting within the Meet Me Conference 
time.
J
oining
1. Listen for paged invitation to join the Conference + Dial announced Meet-Me Conference 
code (#11 or #12).
You can join the telephone meeting within the Meet Me Conference time.
Message Waiting (page 250)
Lea
ving a Message Waiting
1. Place Intercom call to co-worker.
The extension you call can be unanswered, busy or in Do Not Disturb.
2. Dial 
8 + Hang up.
MW flashes fast at the extension you call.
Answering a Message 
Waiting
The system currently provides no indication that an on- or off-premise extension has 
messages waiting.
1. Lift handset + Dial 
*8.
Night Service / Night Ring (page 265)
1. Dial ** + UNA code (01-04).
Dial the lowest code first (e.g., 01). If you hear busy, try the next highest code (e.g., 
02).
Paging (page 281)
SLTs cannot receive Paging announcements.
1. Lift handset + Dial 
*1 + Dial Paging zone (1-7 or 0 for all call).
Park (page 287)
P
ark a Call
1. Place or answer call + Hookflash + Dial * + Dial orbit (60-69 for system orbits, *300-*331 for 
Personal Park) 
						

							Off-Premise Extensions / On-Premise SLT Extensions
DS1000/2000 Software ManualChapter 1: Features279
Retrieve a Parked Call
1. Lift handset + Dial * + Dial orbit (60-69 for system orbits, *300-*331 for Personal Park)
Pulse to Tone Conversion (page 309)
Must be switched manually from the telephone. The system does not provide Pulse to Tone 
Conversion for SLTs.
Removing Trunks and Extensions From Service (page 311)
1. Lift handset + Dial #40 + Dial trunk (401-448 in DS2000 or 104-406 in DS1000) or extension 
(300-395 in DS2000 or 300-325 in DS1000) you want to remove or return to service + Dial 
4 to 
return or 
6 to remove. Hang up.
Speed Dial (page 332)
To dial a Speed Dial Number:
1. Lift handset and dial #.
2. Dial the Personal Speed Dial bin number (701-720).
OR
Dial the System Speed Dial bin number (normally 200-299).
The stored number dials out.
Tandem Trunking / Unsupervised Conference (page 379)
1. Establish trunk call (e.g., lift handset, dial 9, and dial outside number).
2. Hookflash and dial another trunk call.
3. Hookflash and dial #10 to set up Conference.
4. Hang up.
If the outside parties disconnect, the trunks you selected do not have Tandem Trunking 
capability.
Transfer (page 393)
To Transfer your call:
1. Place or answer call.
2. Hookflash + Dial extension to which you want to transfer the call.
To Transfer the call to the Voice Mail Automated Attendant, dial the Voice Mail master 
number.
3. To Transfer the call unscreened, hang up.
OR
To screen the Transfer, wait for the called party to answer before hanging up.
To return to the call if the calling party doesn’t want the Transfer:
1. Hang up + Lift handset + Dial ** and co-worker’s extension number.
Do not hookflash or the call will go on Hold at the destination extension.
To receive a Transfer (if you get an intercom call announcing it):
1. Stay on the line.
The Transfer goes through when the calling party hangs up.
Voice Mail (page 414)
1. Lift handset + Dial *8. 
						

							One-Touch Keys
280Chapter 1: FeaturesDS1000/2000 Software Manual
One-Touch Keys
Description
DS2000 Fixed Slot
Available for Personal Speed Dial. Refer to Speed Dial on page 332. DS2000 U Slot
DS1000 
						

							Paging
DS1000/2000 Software ManualChapter 1: Features281
Paging
Description
Paging lets extension users broadcast announcements to other keyset users and to external Paging 
speakers. Paging allows a user to locate a co-worker or make an announcement without calling each 
extension individually. There are two types of Paging: Internal Paging and External Paging.
Internal Paging
Internal Paging allows extension users to broadcast announcements into 7 internal Paging Zones 
and All Call (all zone). When a user makes a zone page, the announcement broadcasts to all exten-
sions assigned to the specified zone. If the user makes an All Call announcement, the announce-
ment simultaneously broadcasts to extensions in all zones. All Call Paging automatically overrides 
any zone pages already in progress. A system timer can optionally limit the duration of Paging 
announcements.
To simplify Paging access, a keyset can have Programmable Function Keys assigned as Page keys.
External Paging
When a user pages into Internal All Call Page or Internal page Zone 1, the system simultaneously 
broadcasts the announcement into the External Paging Zone. In DS2000, access to the external 
zone is via pins in the CPU’s 8-pin mod jack. In DS1000, access to the external zone is via the 
AUDIO jack in the main equipment cabinet. Refer to the system’s Hardware Manual for additional 
installation details.
When connecting External Paging equipment, be sure to adhere to the following requirements:DS2000 Fixed Slot Available. 
DS2000 U SlotAvailable. User Programmable Feature steps added. Version 02.00.04 adds 
Page Relay Control.
DS1000Available. Provides Page Relay Control. Includes User Programmable Feature 
steps.
Use Paging to broadcast announcements or quickly locate co-workers.
Paging Key Busy Lamp Indications
When the key is: The zone is:
Off Idle
On (red) A co-worker is Paging into the 
assigned zone
On  (green) The extension user is Paging into the 
assigned zone.
Table 8: Audio/Paging Output
Output Impedance600 Ohms @ 1 KHz
Output Level0 dBr at 1.0 KHz 
						

							Paging
282Chapter 1: FeaturesDS1000/2000 Software Manual
Page Relay Control
Page Relay Control allows an announcement broadcast into a Paging zone to activate a system 
relay. This relay is typically used to activate a customer-provided Paging amplifier. In DS2000, 
there is a single relay on the CPRU PCB. DS1000 has 2 relays: one in the DOOR1 jack and another 
in the DOOR2 jack. In either system, you can assign these relays for Door Box strike control or 
Page Relay Control, but not both.
The equipment you connect to a system relay must be compatible with the following specifications. 
Refer to your system’s Hardware Manual for more on connecting to the system relay contacts.
Conditions
None
Default Setting
All Call and Zone Paging allowed.
Programming Guide
Table 9: Relay Contact Specifications
DS1000
Contact Configuration: Normally open
Maximum Load: 0.5A @ 120 VAC
1A @ 24 VDC
Maximum Initial Contact Resistance 100 mOhms
D2000
Contact Configuration: Normally open
Maximum Load: 60 mA @ 30 VDC
10 mA @ 90 VDC
Maximum Initial Contact Resistance 50 mOhms
Step-by-step guide for setting up Paging
Step 1: Should extension be able to receive Paging announcements?
• In Program 1807 - Paging Through Speaker 
(page 553), enter Y to allow the extension to 
receive paging announcements.
• In Program 1802 - Page Zone Member 
(page 541), assign extension to the zone for 
which it should receive page announcements (1-7, 
0 for All Call only).
• In Program 1807 - Paging Through Speaker 
(page 553), enter N to prevent extension from 
receiving paging announcements.
If yes
If no