Panasonic Digital Business System 576 Technical Manual Section 400 Programming

							Section 400-Programming Introduction to DBS 576 Programming
576-13-400 DBS 576 (USA) issued 05/20/98
     l     Intro-11
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appl ications
FF8Maintenance
Introduction
Appe ndix  A
Appe ndix  B
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appli cations
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
Software Upgrade Procedure for CPC-96 and CPC-288
1.  Power-off the system.    
2.  On the CPC card, take note of the current 
arrow position on the CODE rotary switch 
(you’ll be setting it back to this position after 
the upgrade). Then turn it to:
r“2” for New Software Release upgrade, 
or
r“4” for Bug Fix upgrade.
3.  Insert the PC Card into the slot on the PC 
Upgrade Kit, with the PC Card’s label facing 
up.
4.  Plug the PC Upgrade Kit into the special 
connector (CN3) on the edge of the CPC-96 
or CPC-288 card.  The connectors are shaped 
so that the Upgrade Kit can plug-in only one 
way.  (It is not necessary to remove the CPC 
card to do this.)
5. Power-on the system.
rThe “MN” LED on the CPC card will 
fast-blink for a few minutes while the 
system’s Flash ROM is upgraded.
rWhen the upgrading is complete, the 
“MN” LED will extinguish.
6.  Power-off the system again.
7.  Unplug and remove the PC Upgrade Kit from the CPC card.
8.  On the CPC card, set the CODE rotary switch back to the position it was in before 
the upgrade.
9.  On the CPC card, press and hold down the MODE button, then power-on the 
system. Keep holding the MODE button down until the “MN” LED starts flashing 
red. The following events should occur in this order:
rThe “MN” LED will intermittently flash red. (Release the MODE button.)
rThe “RUN” LED will flash red.
rThe “MN” LED will stop flashing.
rOn installed display phones, “Welcome to DBS” will display.
10. On the CPC card, press the RESET button.
rAfter a few seconds, the system should be up and running (all display 
phones should show the normal menu at idle).
RESET button
CODE rotary switch
MODE buttonRAM HOLD switch
MOH plug-inRUN LED (FPU)
RUN LED (MPU)
MJ LED
MN LEDCN3
(for PC Upgrade Kit)
(front edge, facing out from cabinet)
TheCPC-288Card 
						

							Introduction to DBS 576 Programming Section 400-Programming
Intro-12
     l     DBS 576 (USA) issued 05/20/98 576-13-400
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appl ications
FF8Maintenance Introduction
Appe ndix  A
Appe ndix  B
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appli cations
FF8Maintenance
Introduction
Appe ndix A
Appe ndix BSoftware Upgrade Procedure for CPC-576
1.  Power-off the system.    
2.  Remove the old PC Card from the CPC-576, 
and insert the new PC Card.
3.  On the CPC card, press and hold down the 
MODE button, then power-on the system. 
Keep holding the MODE button down until 
the “MN” LED starts flashing red.
4.  Wait until the RUN (top two) LEDs blink 
continuously and the bottom two (MJ and 
MN) LEDs remain extinguished.
rOn installed display phones, “Welcome to 
DBS” should display on the top line.
5.  On the CPC card, press the RESET button.
rAfter a few seconds, the system will shut 
off, then power-on automatically.
r“INITIALIZING” will briefly appear on 
one of the installed display phones while 
the system resets itself.
rThe CPC LEDs should return to normal 
(top two LEDs blinking continuously; 
bottom two LEDs off).
rAll installed display phones should show 
the normal, main menu:
    
RUN LED (FPU)
RUN LED (MPU)
MJ LED
MN LED
RESET button
CODE rotary switch
MODE button
RAM HOLD switch
MOH plug-in
(front edge, facing out from cabinet)
TheCPC-576Card

  
	 
 
 


 	 
 

 	
 

 

 
 00:07 Wed JAN 01
100 EXT100 
						

							Section 400-Programming Introduction to DBS 576 Programming
576-13-400 DBS 576 (USA) issued 05/20/98
     l     Intro-13
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appl ications
FF8Maintenance
Introduction
Appe ndix  A
Appe ndix  B
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appli cations
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
Understanding FF-Key Programming  
FF-Key Programs:  Software Structure  
Program entries for the DBS 576 are 
organized into 9 primary groups:    
0 System Configuration
1 or FF1 System Settings
2 or FF2 Trunks
3 or FF3 Extensions
4 or FF4 FF-Keys and Soft Keys
5 or FF5 Groups
6 or FF6 TRS/ARS
7 or FF7 Applications
8 or FF8 Maintenance
See table, next page for a more detailed 
breakdown of these groups.
Each group (except for 0: System 
Configuration) has its own Flexible 
Function key (“FF-key”) on the phone.  
On digital key telephones, the FF-keys 
are numbered left-to-right, starting on the 
bottom row (FF1, FF2, FF3, etc.).
After you enter Programming Mode (see instructions on pg. Intro-19):
rpress the desired FF-key to start programming the entries (“addresses”) in the FF-
key group.     OR...
rpress the digit key “2” to enter Trunk Programming; or “3” to enter Extension 
Programming; etc.
In any case, the phone’s LCD display will prompt you through the addresses.
NOTE:  You must assign the “0: System Configuration” settings before the system 
will work.
  







	



  
	 
 
 
 

 	
 

 
 
  	
PROGRAM V1 .0 0
	 
	  




	
	


 
	
Spe akerphon e
ABCDEF
GHI
JKL MNO
PRS TUV W XY
FF1 FF2 FF3 FF4 FF5 FF6 FF7 FF8
After entering Programming Mode, dial 0 to
access System Configuration settings.
IMPORTANT:   A display phone is required for key programming.
A Large-Display phone is recommended because of the automatic
display of One-Touch Key (1-10) functions. 
						

							Introduction to DBS 576 Programming Section 400-Programming
Intro-14
     l     DBS 576 (USA) issued 05/20/98 576-13-400
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appl ications
FF8Maintenance Introduction
Appe ndix  A
Appe ndix  B
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appli cations
FF8Maintenance
Introduction
Appe ndix A
Appe ndix BTable Intro-2.   DBS 576 programming structure    
FF-KeyProgramming Group
0 (no FF-key)
     00:
     01:
     02:SYSTEM CONFIGURATION:
System Size
Free Slot Assignment
Option Slot Assignment
FF1
     FF1  0 ...
01:
02:
03:
04:
05:
06:
07-08:
09:
10-11:
12-14:
15-17:
18:
19:
20:
21:
22:
23 and 24:
25:
26:
SYSTEM PROGRAMMING:
System Common
General 1
General 2
Extension COS Definitions
Trunk COS Definitions
Serial Ports
Serial Port Output Data
PBX Parameters
SMDR Output Format
Call Restriction Between COS
MOH Source
SSD Blocks
Synchronized Clock
TRS Class for Forced Account Codes
Ext.No. Display for Closed-Number Calls
Ring Alarm for Unanswered Calls
Dealer Programming ID Code
Voice Mail Codes
Caller ID Add Digits
DISA ID Codes
     FF1  1 ...
01:
02:
03:
04:System Timers
Tr un k  Ti m e r  1
Tr un k  Ti m e r  2
Extension Timer 1
Extension Timer 2
     FF1  2:
     FF1  3:
     FF1  4:
     FF1  5:
     FF1  6:
     FF1  7:
     FF1  8:Dial Plan
MCO Access
DID/DNIS Tables
Not Used
Not Used
Not Used
Digital Pad Settings
FF2
     FF2  0:
     FF2  0:
     FF2  1:
     FF2  2:
     FF2  2:
TRUNKS:
Analog Trunks (CO)
Analog Trunks (E&M Tie)
ISDN Trunks
T1 Trunks (CO)
T1 Trunks (E&M Tie)
FF3
     FF3  0:
     FF3  1:
     FF3  2:
     FF3  3:
EXTENSIONS:
Key Telephones/SLTs
ISDN Extensions
Virtual Ports
RAI Ports 
						

							Section 400-Programming Introduction to DBS 576 Programming
576-13-400 DBS 576 (USA) issued 05/20/98
     l     Intro-15
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appl ications
FF8Maintenance
Introduction
Appe ndix  A
Appe ndix  B
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appli cations
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
FF4
     FF4  0:
     FF4  1:
     FF4  2:
FF-KEY/SOFT KEY FEATURE ASSIGNMENTS:
FF-Keys on Digital Keyphones, SLTs, and EM/24s
FF-Keys on DSS/72 Consoles
Soft Keys on Display Phones
FF5
     FF5  0:
     FF5  1:
     FF5  2:
     FF5  3:
     FF5  4:
     FF5  5:
     FF5  6:
GROUPS:
Attendant Hunt Group
Extension Hunt Groups
MCO-Outgoing Groups
MCO-Incoming Groups
Paging Groups
Hot Line Group
Call Pickup Groups
FF6
     FF6  0 ...
01:
02:
TRS/ARS:
TRS/ARS Common
Leading Digits Table
Analyze Digits Table
     FF6  1 ...
00:
01:
02:
03:TRS Class Definitions
TRS Class -- Path Settings (TRS/non-ARS)
TRS Class -- Originator Settings (TRS/ARS)
TRS Class -- Dialing Restrictions
TRS Class -- SSD Range
     FF6  2 ...
00-02:
03:
04:
05:
06:
07:
08:ARS Settings
Time List Tables
Route List Table
Route Table
Digit Modify Table
Authorization Code
Closed Numbering
Tandem Exchange
FF7
     FF7  0:
     FF7  1:
     FF7  2:
APPLICATIONS:
Built-In Voice Mail
Built-In ACD
API
FF8
     FF8  0:
     FF8  1:
MAINTENANCE:
Dealer Maintenance
User Maintenance
FF-KeyProgramming Group 
						

							Introduction to DBS 576 Programming Section 400-Programming
Intro-16
     l     DBS 576 (USA) issued 05/20/98 576-13-400
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appl ications
FF8Maintenance Introduction
Appe ndix  A
Appe ndix  B
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appli cations
FF8Maintenance
Introduction
Appe ndix A
Appe ndix B
FF-Keys and Other Keys Used in Programming Mode
While in Programming Mode, the phone keys can perform special functions such as 
copying, scrolling, etc. The following illustrations describe these keys and their 
functions during Programming Mode on each type of phone.
Figure Intro-1:  Phone keys during Programming Mode (22-button Large-Display)       
IMPORTANT:   A display phone is required for key programming.
A Large-Display phone is recommended because of the automatic
display of One-Touch Key (1-10) functions.







	



   
 	 
    
 


 


	




	
 




 
PR OG RA M V1.0
 	 
	 




 	
	



	

Speakerphone
ABCDEF
GHI JKL MNO
PRS
TUVWXY


 




 

 

 

 

 

	 



	





(22-button Large-Display phone shown)
Copies settings of displayed trunk/ext. port or FF-key.
Pastes settings to the current trunk/ext.port or FF-key.
(no effect)
Scrolls through ports in descending order (9, 8, 7,...).
Scrolls through ports in ascending order (1, 2, 3,...).

  
	 
 
 

(no effect)Moves to
the settingin certain
FF4, FF7
and FF8
addresses.
(no effect)
(no effect) (no effect)Goes back to
beginningof
ProgrammingMode.

	



	Clears incorrect dialing, and backs out to the previous
menu level. Or, if youve entered an incorrect setting,
press REDIAL (instead of HOLD) to re-display the
previous settin
g.
Backs out to the previous menu level.
First button dialed to enter Pro
grammingMode.
Or, exits ProgrammingMode. (no effect)
	

Clears the
displayed
settin
g.Saves the displayed
setting,andmoves
to the next address.
Or (at menu level)
moves to the next
sub-menu,
goingdeeper into the
same menu. Scrolls throu
gh
address numbers:
in ascendin
gorder
(1, 2, 3,...).
in descendin
gorder
(9, 8, 7, ...)










	

Prints data setting.
(no effect)
Inserts a dash - into a speed-dial no.
Inserts a pause into a speed-dial no.
Inserts a dont-access-trunk-line
message into a speed-dial no.



	




	





 




 

 

 

 

 

	
FF1: to System ProgrammingFF2: to Trunk ProgrammingFF3: to Extension Programmingetc.
NOTE: To enter 0: System Confi
guration, dial 0. 
						

							Section 400-Programming Introduction to DBS 576 Programming
576-13-400 DBS 576 (USA) issued 05/20/98
     l     Intro-17
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appl ications
FF8Maintenance
Introduction
Appe ndix  A
Appe ndix  B
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appli cations
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
NOTE:  Programming keys work differently for FF7: Applications after you punch-
in the “Detail Setting” address.  For FF7 0, see Section 510: Built-In Voice Mail with 
2-Way Call Recording.  For FF7 1, see Section 520: Built-In ACD Reference.
Figure Intro-2:  Phone keys during Programming Mode (22-button Small-Display)    
IMPORTANT:   A display phone is required for key programming.
A Large-Display phone is recommended because of the automatic
display of One-Touch Key (1-10) functions.
DIGITAL BUSINESS SYSTEM







	


Spe ake rp ho ne


GH I JKLMNO
PRS TUV WXYABCDE F
  
 
	
	
 

  
	 
	





 




	 


 	


	
 

 




 

 

 

 

 

		

PROGRAM V1.0
(22-buttonSmall-Display phone shown)

	

	
Clears incorrect dialing, and backs out to the previous
menu level. Or, if youve entered an incorrect setting,
press REDIAL (instead of HOLD) to re-display the
previous setting.
Backs out to the previous menu level.
First button dialed to enter Programming Mode.
Or, exits Programming Mode.(no effect)

	

Clears the
displayed
setting.Saves the displayed
setting, and moves
to the next address.
Or (at menu level)
moves to the next
sub-menu, going
deeper into the
same menu. Scrolls through
address numbers:
in ascending order
(1, 2, 3,...).
in descending order
(9, 8, 7, ...)








  

Prints data setting.
(no effect)
Inserts a dash - into a speed-dial no.
Inserts a pause into a speed-dial no.
Inserts a dont-access-trunk-line
message into a speed-dial no.Copies settings of displayed trunk/ext. port or FF-key.
Pastes settings to the current trunk/ext.port or FF-key.
(no effect)
Scrolls through ports in descending order (9, 8, 7,...).
Scrolls through ports in ascending order (1, 2, 3,...).



 





FF1: to System Programming
FF2: to Trunk Programming
FF3: to Extension Programming
etc.
NOTE: To enter 0: System Configuration, dial 0.


 




 

 

 

 

 

	
Moves to the setting in certain FF4, FF7 and FF8
addresses.Goes back to beginning of Programming Mode.


 
						

							Introduction to DBS 576 Programming Section 400-Programming
Intro-18
     l     DBS 576 (USA) issued 05/20/98 576-13-400
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appl ications
FF8Maintenance Introduction
Appe ndix  A
Appe ndix  B
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appli cations
FF8Maintenance
Introduction
Appe ndix A
Appe ndix BFigure Intro-3:  Phone keys during Programming Mode (34-button Small-Display)    
IMPORTANT:   A display phone is required for key programming.
A Large-Display phone is recommended because of the automatic
display of One-Touch Key (1-10) functions.







	


Sp ea ke rph on e


GHI JKL MNO
PRS TUV WXYABCDEF
 
 
 	
	



	
	 


 




 


	


	
PROGRAM V1.0


	
 

 




 

 

 

 

 

	
	


(34-buttonSmall-Display phone shown)

	

	
Clears incorrect dialing, and backs out to the previous
menu level. Or, if youve entered an incorrect setting,
press REDIAL (instead of HOLD) to re-display the
previous setting.
Backs out to the previous menu level.
First button dialed to enter Programming Mode.
Or, exits Programming Mode.(no effect)

	

Clears the
displayed
setting.Saves the displayed
setting, and moves
to the next address.
Or (at menu level)
moves to the next
sub-menu, going
deeper into the
same menu. Scrolls through
address numbers:
in ascending order
(1, 2, 3,...).
in descending order
(9, 8, 7, ...)








  

Prints data setting.
(no effect)
Inserts a dash - into a speed-dial no.
Inserts a pause into a speed-dial no.
Inserts a dont-access-trunk-line
message into a speed-dial no.Copies settings of displayed trunk/ext. port or FF-key.
Pastes settings to the current trunk/ext.port or FF-key.
(no effect)
Scrolls through ports in descending order (9, 8, 7,...).
Scrolls through ports in ascending order (1, 2, 3,...).



 





FF1: to System Programming
FF2: to Trunk Programming
FF3: to Extension Programming
etc.
NOTE: To enter 0: System Configuration, dial 0.


 




 

 

 

 

 

	
Moves to the setting in certain FF4, FF7 and FF8
addresses.Goes back to beginning of Programming Mode.


 
						

							Section 400-Programming Introduction to DBS 576 Programming
576-13-400 DBS 576 (USA) issued 05/20/98
     l     Intro-19
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appl ications
FF8Maintenance
Introduction
Appe ndix  A
Appe ndix  B
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appli cations
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
How to Enter Programming Mode  
Press the following on any display phone:
ON/OFF   PROG    **    NNNN
(where “NNNN” is the Dealer Programming ID Code -- “9999” by default)
Or, if no Dealer Programming ID Code is set, press the following on the phone at the 
first digital port:
ON/OFF   PROG    **    PROG
Verifying the Software Version  
When you enter Programming Mode (see above), the system will automatically 
display the software version on the 2nd line of the display phone’s LCD.
Verifying the Extension Port/Trunk Port
You must program the appropriate Feature Code into an FF-key:
*59   for Extension Port Confirm
*60   for Trunk Port Confirm
Or, enter the programming address for Extension Number or Trunk Number, and 
press the  or 
 one-touch key to check the assigned numbers for all 
ports. 
						

							Introduction to DBS 576 Programming Section 400-Programming
Intro-20
     l     DBS 576 (USA) issued 05/20/98 576-13-400
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appl ications
FF8Maintenance Introduction
Appe ndix  A
Appe ndix  B
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appli cations
FF8Maintenance
Introduction
Appe ndix A
Appe ndix B
Sample Address Entries  
There are several different ways to enter the same address.  You can either 
step through each menu level, or enter all address numbers sequentially to 
reach the data entry level in the address -- or a combination of both:
Table Intro-3.   Sample Programming Addresses      
To perform this function... Press...... and the phone will 
display:
Enter Programming Mode:
NOTE:  “NNNN” is the Dealer Programming ID Code.
ON/OFF  +  PROG  +  **  
+  NNNN  PROGRAM V1.01 H
To allow extensions to pick up intercom voice calls on other extensions ...
reference:  Intercom Voice Call Pickup--  FF1 0 02 0005 Hold (0 or 1) Hold(page 1-24 in FF1: SYSTEM PROGRAMMING)
to “step through” the menus to the setting: FF1 1
System Data
002 + Hold 10-02-
System Func 2
0005 + Hold 0005 :   0
 Pick-up V-call
to change the setting to “Allow”: 1  0005 :   1
 Pick-up V-call
to save the setting and move to the next address: Hold 0006 :   1
 Pick-up BLF
-- or --
to go directly to the data entry level in the address: 1 + 002 + 0005 + Hold 0005 :   0
 Pick-up V-call
to reset to “Allow” and move to the next address: 1 + Hold 0006 :   1
 Pick-up BLF
An example of key functions during Trunk programming ...
reference:  Day1 Delayed Ring Type--  FF2 0 BSSC 04 0 Hold (0-4) Hold(page 2-31 in FF2: TRUNKS)
To enter Analog CO Trunk addresses: 2 + 0 + Hold 20-
Analog Trunk
To automatically go to the first analog CO trunk port
(Cabinet 2, Slot 10, Port 1 in this example):Hold 20-2101-
Analog CO
To go to 
Trunk Number data setting: Hold 2101-00    :25
 Trunk Number
To back out of the data setting: AUTO 20-2101-
Analog CO
To go to the Delayed Ring Assignments sub-menu: 4 + Hold 2101-04*
Delayed Ring
To go to Day1 Delayed Ring Type for port position 
2101 (first address in this sub-menu):Hold 2101-040  :1
 Day1 D-Ring Typ