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Panasonic Digital Business System 576 Technical Manual Section 400 Programming

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    							Section 400-Programming FF3: Extension Programming
    576-13-400 DBS 576 (USA) issued 05/20/98
         l     Page 3-45
    FF1System
    FF2Tr u n k s
    FF3Extensions
    FF4FF-/Soft Keys
    FF5Groups
    FF6TRS/ARS
    0   System
    Configuration
    FF7Appl ications
    FF8Maintenance Introduction
    Appe ndix  A
    Appe ndix  B
    FF1System
    FF2Tr u n k s
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    FF4FF-/Soft Keys
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    FF3  3:   RAI Extension Port   
    NOTE:RAI is not available in the U.S.
             
    Notes:
    The RAI port is mounted on the CPC card.
    Assign an extension number to the RAI port so that DISA, DIL, DID, etc. calls can ring directly to the 
    RAI port unattended, or a call can be transferred to it.
    Related Programming:
            
    RAI Extension Number Assignment
    (all CPCs) - Version 1.0 or higher
    Assign an extension number to the system’s Remote Administration Interface 
    (RAI) port.
    FF3   3    00   Hold   (0-9999)   Hold 
     
    RAI Extension No. assignment 0-9999
    default:  699
    
    
     	&&*:% )-8
    Tenant Group Assignment
    (all CPCs) - Version 1.0 or higher
    Assign the RAI port to a Tenant Group.
    FF3   3   01   Hold   (1-72)   Hold
     
     
    Tenant Group No. 1-72
    default:  1
    
     	% 1!-6
    NOTE: The available range of Tenant Group Nos. 
    depends on the CPC used:
    with a CPC-96: Tenant Groups 1-12
    with a CPC-288: Tenant Groups 1-36
    with a CPC-576: Tenant Groups 1-72 
    						
    							FF3: Extension Programming Section 400-Programming
    Page 3-46
         l     DBS 576 (USA) issued 05/20/98 576-13-400
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    Notes:
    This is the ring assignment for incoming calls in the Inbound MCO Trunk Group assigned to this Tenant 
    Group in FF1 3 03: MCO Trunk Groups (Inbound Calls) (pg. 1-166).
    In addition to ring assignments for incoming calls, Tenant Groups can be used for controlling the 
    extension’s MCO access, MOH (Music-On-Hold) source for intercom calls, and SSD block assignment.
    Related Programming:
    MOH Source for Intercom Calls (pg. 1-98)     FF1 0 14 (0001-0072) Hold (0-3) Hold
    SSD Block Assignment to MCO Tenant Groups (pg. 1-99)     FF1 0 15 (0001-0072) Hold (0-72) Hold
    MCO Trunk Groups (Inbound Calls) (pg. 1-166)     FF1 3 03 (0001-0072) Hold (1-99) Hold
              
    Notes:
    Based on this Extension COS Assignment, RAI extension features can be enabled/disabled.
    Related Programming:
    FF1 0 03:  Extension COS Definitions (pg. 1-35)
    Extension COS Assignment
    (all CPCs) - Version 1.0 or higher
    Assign a Class of Service (COS) to the RAI port.
    FF3   3   02   Hold   (1-16)   Hold
     
     
    Extension COS No. 1-16
    default:  1
    
     	*+! # 
    						
    							576-13-400 DBS 576 (USA) issued 05/20/98     l     Page 4-1
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    4.  FF-Key/Soft Key Feature Assignment (FF4)
    Use the FF4 programming addresses in this chapter to assign Feature Codes 
    (including trunk ringing) to FF-keys and soft keys on DBS 576 phones:
    FF4 0: FF-Keys on Digital Keyphones, SLTs, and EM/24 Units
    FF4 1: FF-Keys on DSS/72 Consoles
    FF4 2: Soft Keys on Display Phones
    This chapter covers the following FF4 addresses:      
    FF Key Address Topic Default Page
    FF4 0: FF-Keys on Digital Keyphones, SLTs, and EM/24 Units4-7
    FF4 0 BSSC 0 (01-32) Hold FLASH (Code) Hold FF-Key Feature Assignment (Digital 
    Keyphones, SLTs, EM24s)-- 4-7
    FF4 0 BSSC 1 (01-32) Hold CONF (0 or 1) Hold Trunk FF-Key: Outbound Call 
    Restriction0 (Allowed) 4-10
    FF4 0 BSSC 1 (01-32) Hold CONF Hold (0 or 1) 
    HoldTrunk FF-Key: Inbound Answer 
    Restriction0 (Allowed) 4-11
    FF4 0 BSSC 1 (01-32) Hold CONF Holdx2 (0 or 1) 
    HoldTrunk FF-Key: Day1 Ringing 0 (No ring) 4-11
    FF4 0 BSSC 1 (01-32) Hold CONF Holdx3 (0 or 1) 
    HoldTrunk FF-Key: Day2 Ringing 0 (No ring) 4-12
    FF4 0 BSSC 1 (01-32) Hold CONF Holdx4 (0 or 1) 
    HoldTrunk FF-Key: Night Ringing 0 (No ring) 4-12
    FF4 0 BSSC 1 (01-32) Hold CONF Holdx5 (0 or 1) 
    HoldTrunk FF-Key: No-Ring Auto Answer 0 (Disabled) 4-13
    FF4 1: FF-Keys on DSS/72 Consoles4-14
    FF4 1 BSSC 0 (01-72) Hold FLASH (Code) Hold FF-Key Feature Assignment (DSS/72) -- 4-14
    FF4 1 BSSC 1 (01-72) Hold CONF (0 or 1) Hold DSS Trunk FF-Key: Outbound Call 
    Restrictionn0 (Allowed) 4-15
    FF4 1 BSSC 1 (01-72) Hold CONF Hold (0 or 1) 
    HoldDSS Trunk FF-Key: Inbound Answer 
    Restriction0 (Allowed) 4-16
    FF4 1 BSSC 1 (01-72) Hold CONF Holdx2 (0 or 1) 
    HoldDSS Trunk FF-Key: Day1 Ringing 0 (No ring) 4-16
    FF4 1 BSSC 1 (01-72) Hold CONF Holdx3 (0 or 1) 
    HoldDSS Trunk FF-Key: Day2 Ringing 0 (No ring) 4-17
    FF4 1 BSSC 1 (01-72) Hold CONF Holdx4 (0 or 1) 
    HoldDSS Trunk FF-Key: Night Ringing 0 (No ring) 4-17
    FF4 1 BSSC 1 (01-72) Hold CONF Holdx5 (0 or 1) 
    HoldDSS Trunk FF-Key: No-Ring Auto 
    Answer0 (Disabled) 4-18
    FF4 2: Soft Keys on Display Phones4-19
    FF4 2 BSSC 0 (01-30) Hold (Code) Hold Soft Key Feature Assignment -- 4-19 
    						
    							FF4: FF-Key/Soft Key Feature Assignment Section 400-Programming
    Page 4-2
         l     DBS 576 (USA) issued 05/20/98 576-13-400
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    Introduction:  Feature Codes in Programming Mode
    Use the Feature Codes table below for all FF4 addresses.  (Some features cannot 
    be programmed into soft keys; these features are noted in the table below.)
    The codes shown in the “Fixed Feature Codes” column are hard-coded and cannot 
    be changed.  However, most of the features can also be assigned another “flexible” 
    code in FF1 2: Dial Plan (pg. 1-154) for end-user programming. Exceptions are 
    noted in the table below.
    When assigning features to keys in Programming Mode, you must always use the 
    Fixed Feature Code. However, end-users programming their own keys can use the 
    Flexible Code. If the Flexible Codes are changed in the Dial Plan, it is not 
    necessary to reprogram extensions.  When an end-user programs a Flexible Code 
    into an FF-key or soft key, the system will translate the Flexible Code into the 
    Fixed Code.  The end-user can still press the same FF-key or soft key to perform 
    the feature, even if the feature’s Flexible Code is changed in programming.
    When you display the FF-key or soft key setting, it will always show the Fixed 
    Code.
    Table 4-1.   FF-Key/Soft Key Fixed Feature Codes 
    NOTE:
    All features can be programmed on FF-Keys, and most (but not all) can also be programmed on 
    Soft Keys (the “Soft Key” column will be shaded for exceptions). Also, some features cannot be 
    assigned a Flexible Code for end-users, and can be set only in Programming Mode (the “End-
    User” column will be shaded for these exceptions).      
    Feature DescriptionFixed Feature Code   +  (additional digits to
            program into key)End-User Soft Key
    CO Trunk Key
    #  + (Trunk 1-576)
    MCO Trunk Key
    For incoming and
     outgoing 
    calls.
    MCO No. 1 = ”9” access code
    MCO No. 2 = “81” access code
    MCO No. 3 = “82” access code
    MCO No. 4 = “83” access code
    MCO No. 5 = “84” access code1 + (MCO 1-5) + (MCO-
    Incoming Group 00-99)
    Virtual Port Key*9 + (Virtual Port 001-576)
    DSS/BLF - Outgoing only
    Call ext. / View status only. 9 + (Extension 0-9999)End-User Soft Key
    DSS/BLF - Immediate Ring
    Call ext. / View status / 
    Also rings immediately for 
    incoming call (can answer).81+(Extension 0-9999)End-User
    DSS/BLF - Delayed Ring
    Call ext. / View status /
    Also delay-rings incoming call 
    (can answer).82+(Extension 0-9999)End-User
    DSS/BLF - Flash/No-Ring
    Call ext. / View status /
    Also flashes for incoming call 
    (can answer).83+(Extension 0-9999)End-User
    Built-In VM Unit #1: 
       Mailbox AccessAccess mailbox options. 61 + (Mailbox No. 00-9999) 
    						
    							Section 400-Programming FF4: FF-Key/Soft Key Feature Assignment
    576-13-400 DBS 576 (USA) issued 05/20/98
         l     Page 4-3
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    Built-In VM Unit #2: 
       Mailbox AccessAccess mailbox options. 62 + (Mailbox No. 00-9999)
    Built-In VM Unit #3: 
       Mailbox AccessAccess mailbox options. 63 + (Mailbox No. 00-9999)
    Built-In VM Unit #4: 
       Mailbox AccessAccess mailbox options. 64 + (Mailbox No. 00-9999)
    Built-In VM Unit #1: 
       Message BroadcastCopy a recording to other
    (pre-programmed) mailboxes.61 + (Broadcast Code 00-
    9999)
    Built-In VM Unit #2: 
       Message BroadcastCopy a recording to other
    (pre-programmed) mailboxes.62 + (Broadcast Code 00-
    9999)
    Built-In VM Unit #3: 
       Message BroadcastCopy a recording to other
    (pre-programmed) mailboxes.63 + (Broadcast Code 00-
    9999)
    Built-In VM Unit #4: 
       Message BroadcastCopy a recording to other
    (pre-programmed) mailboxes.64 + (Broadcast Code 00-
    9999)
    Built-In VM: Retrieve 
    MessagesListen to messages in mailbox. 5 + (Mailbox No. 00-9999)
    Built-In VM: Start/Restart
    2-Way Call Recording*#50
    Built-In VM: Stop
    2-Way Call Recording*#51
    Built-In VM: Re-Record
    (over the same call)
    2-Way Call Recording*#52
    Built-In VM: Pause
    2-Way Call Recording*#53
    Built-In VM: Stop/End
    2-Way Call Recording*#54
    Built-In VM: Add Comment
    (to end of recording)
    2-Way Call Recording*#55
    Built-In VM: Clear
    (delete recording)
    2-Way Call Recording*#56
    Built-In VM: Notify
    (call outside pager or phone)
    2-Way Call Recording*#57
    Built-In VM: Copy
    (a message into another 
    mailbox) 2-Way Call Recording*#58
    Built-In VM: Dial Pulse/
    DTMF Switch2-Way Call Recording*#59
    ACD-1 Log-In/Out Button*#80
    ACD-1 Work Unit*#81 + (Work Unit 00-19)
    ACD-1 Unavailable Button*#82
    ACD-2 Log-In/Out Button*#85
    ACD-2 Work Unit*#86 + (Work Unit 00-19)
    ACD-2 Unavailable Button*#87
    Speed-Dial Send Button*01 + (SSD 000-799 or 
    PSD 80-99)End-User Soft Key
    Direct Trunk Access*02End-User Soft Key
    Verified ID Code Send*03End-User Soft Key
    Floating Hold Answer*04End-User Soft Key
    Voice Mail Message-
    Waiting:  Send*05End-User Soft Key
    Feature DescriptionFixed Feature Code   +  (additional digits to
            program into key)End-User Soft Key 
    						
    							FF4: FF-Key/Soft Key Feature Assignment Section 400-Programming
    Page 4-4
         l     DBS 576 (USA) issued 05/20/98 576-13-400
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    Voice Mail Message-
    Waiting:  Cancel*06End-User Soft Key
    Message-Waiting:  Cancel*07End-User Soft Key
    Message-Waiting:  Callback*08End-User Soft Key
    Call Forward (All):  Set
    70 + (Extension 0-9999)End-User Soft Key
    Call Forward (All):  Clear*09End-User Soft Key
    Call Forward (All):  Set via 
    Attendant*10End-User Soft Key
    C a l l  F o r w a r d  ( A l l ) :   C l e ar  v i a 
    Attendant*11End-User Soft Key
    Call Forward (No Answer):  
    Set71 + (Extension 0-9999)End-User Soft Key
    Call Forward (No Answer):  
    Clear*12End-User Soft Key
    Call Forward (No Answer):  
    Set via Attendant*13End-User Soft Key
    Call Forward (No Answer):  
    Clear via Attendant*14End-User Soft Key
    Call Forward (Busy):  Set
    72 + (Extension 0-9999)End-User Soft Key
    Call Forward (Busy):  Clear*15End-User Soft Key
    Call Forward (Busy):  Set 
    via Attendant*16End-User Soft Key
    Call Forward (Busy):  Clear 
    via Attendant*17End-User Soft Key
    DND Set/Clear*18End-User Soft Key
    DND Set from Attendant*19End-User Soft Key
    DND Clear from Attendant*20End-User Soft Key
    DND & Call Forward Clear*21End-User Soft Key
    Alarm Set*22End-User Soft Key
    Alarm Clear*23End-User Soft Key
    BGM On/Off*24End-User Soft Key
    Day 1/Night Toggle*25End-User Soft Key
    Day 2*26End-User Soft Key
    Night 1*27End-User Soft Key
    Night 2  (for 2-Way VM)*28End-User Soft Key
    Paging*29 + (Page Grp.No.0-9)End-User Soft Key
    Meet-Me Answer*30End-User Soft Key
    Call Pickup Group-All Calls*31End-User Soft Key
    Call Pickup Group-CO Calls 
    Only*32End-User Soft Key
    Call Pickup Group-
    SpecifiedPick up a call in another Call 
    Pickup Group.*33 + (Call Pickup Grp 1-99)End-User Soft Key
    Direct Call Pickup
    73 + (Extension 0-9999)End-User Soft Key
    CO Trunk Call Pickup*34End-User Soft Key
    Headset Mode On/Off*35End-User Soft Key
    Feature DescriptionFixed Feature Code   +  (additional digits to
            program into key)End-User Soft Key 
    						
    							Section 400-Programming FF4: FF-Key/Soft Key Feature Assignment
    576-13-400 DBS 576 (USA) issued 05/20/98
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    3-party Conference Key*36End-User Soft Key
    Transfer Key*37End-User Soft Key
    Program Key*38End-User Soft Key
    Recall - Flash Key*39Soft Key
    PSD Name Assignment*40End-User Soft Key
    Ext. Directory Name 
    Assignment*41End-User Soft Key
    Speed-Dial Directory Name 
    Assignment*42End-User Soft Key
    MCO-1 Access
    For outgoing calls (default: 9)*43End-User Soft Key
    MCO-2 Access
    For outgoing calls (default: 81)*44End-User Soft Key
    MCO-3 Access
    For outgoing calls (default: 82)*45End-User Soft Key
    MCO-4 Access
    For outgoing calls (default: 83)*46End-User Soft Key
    MCO-5 Access
    For outgoing calls (default: 84)*47End-User Soft Key
    NOTE: No more than 5 MCO keys can be assigned per phone.
    Mic/Mute (Talkback Key)
    *48Soft Key
    Callback at Busy Tone*49End-User Soft Key
    Camp-On at Busy Tone*50End-User Soft Key
    Message-Waiting Set at 
    Busy Tone*51End-User Soft Key
    Message-Waiting Priority 
    Set at Busy Tone*52End-User Soft Key
    Busy Override Send*53End-User Soft Key
    Switch to Voice Call at 
    Ringback Tone*54End-User Soft Key
    Message-Waiting Set at 
    Ringback Tone*55End-User Soft Key
    Message-Waiting Priority 
    Set at Ringback Tone*56End-User Soft Key
    Account Code Entry*57End-User Soft Key
    8-Party Conference*58End-User Soft Key
    Extension Port Number 
    Confirm*59End-User Soft Key
    Trunk Port Number Confirm*60End-User Soft Key
    Voice Mail Transfer Key #1
    74 + (VM Voice Port 
    Ext.No. 0-9999)End-User Soft Key
    Voice Mail Transfer Key #2
    75 + (VM Pilot Ext.No.
     0-9999)End-User Soft Key
    Variable Mode*61End-User Soft Key
    Call Logging Confirmation 
    Mode*62End-User Soft Key
    Station Call Park Hold/
    Answer*63End-User Soft Key
    Station Call Park Hold*64End-User Soft Key
    Feature DescriptionFixed Feature Code   +  (additional digits to
            program into key)End-User Soft Key 
    						
    							FF4: FF-Key/Soft Key Feature Assignment Section 400-Programming
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    Station Call Park Answer 
    (own extension)*65End-User Soft Key
    Station Call Park Answer 
    (other extensions)*66End-User Soft Key
    Station Call Park Transfer*67End-User Soft Key
    Release Key
    for headset on regular phone*68
    Answer Key
    for headset on regular phone*69
    OHVA*70End-User Soft Key
    Split Key 
    OHVA/Silent Transfer/Talkback*71End-User
    Walking TRS*72End-User
    ANY Key  (all CPCs-Version 1.3 
    or higher)Change phone status to 
    “Monitor ON”; put current CO 
    call on hold.
    NOTE: The ANY key LED won’t 
    light.*8 + (up to 4 digits, 
    including 0-9, #, 
    *)
    End-User Soft Key
    Feature DescriptionFixed Feature Code   +  (additional digits to
            program into key)End-User Soft Key 
    						
    							Section 400-Programming FF4: FF-Key/Soft Key Feature Assignment
    576-13-400 DBS 576 (USA) issued 05/20/98
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    FF4  0:   FF-Keys on Digital Keyphones, 
    SLTs, and EM/24 Units
    Notes:
    rThe extension’s Phone Type must be set to “1” (for Digital Keyphone or SLT - default) or “2” 
    (for EM/24). See Phone Type (pg. 3-3):  FF3 0 BSSC 00 Hold (1-3) Hold.
    rAlthough SLTs don’t have Flexible Function Keys, the following addresses can be used for 
    assigning trunk or Virtual Port ringing to them.
    rThere are 32 assignments for FF-keys in the following FF4 0 addresses. The largest phone 
    programmed by this address, the 34-Button Small-Display phone (see illustration, next page) 
    has 24 FF-keys. The remaining 8 assignments for this phone can be used for Virtual Port 
    ringing. Virtual Ports can also be assigned on other phones using the extra FF-key 
    assignments.
            
    Notes:
    To copy FF-key and ring assignments from one phone to another, 
    use the COPY and PASTE commands (soft keys 6 and 7) as follows:
    (1) Enter the first part of the above address without specifying an 
    FF-key number to program:
                        
    FF4  0  BSSC  0  Hold
    (for 
    BSSC, enter the port position of the phone you want to copy 
    settings from)
    (2) Press the COPY soft key.  The display won’t change, but the 
    phone will beep once to indicate it has recognized the copy 
    command.
    (3) Use the BLK-DOWN or BLK_UP soft key to toggle to the next 
    extension you want to copy to.  The display will change to the 
    new BSSC port position and extension number assignment.
    FF-Key Feature Assignment (Digital Keyphones, 
    SLTs, EM24s)
    (all CPCs) - Version 1.0 or higher
    Assign Feature Codes to the FF-keys on digital keyphones, SLTs, or EM/24 units.
    FF4   0   BSSC   0   (01-32)   Hold   FLASH    (Code)   Hold 
     
    Feature Code Assignment (see pg. 4-2)BSSC: Extension Port
    B=Cabinet no. 1-6
    SS=Card Slot no. 01-12
    C=Circuit no. 1-801=FF1 key
    02=FF2 key
    03=FF3 key
    ...
    32=FF32 key
    See figures starting on pg. 4-8  for
    initial default:  [no assignment]
      $
    
     	 /
    FF-key numbering on phones.
    (to clear current
    feature assignment)
    
      	 
     
     
    
     
    	
    
    
    	
     
    
    
     
    FF-Key # 100
    ABCDE F
     
         	 
    
    
    
    	
    
    
    
    
    
    BSSC-0** 
    						
    							FF4: FF-Key/Soft Key Feature Assignment Section 400-Programming
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    (4) Press the PASTE soft key.  The display won’t change, but the phone will beep once to indicate the 
    paste command.
    (5) Repeat steps (3) and (4) for all extensions you want to copy to.
    EM/24 units require their own extension port, separate from the phone.  Therefore, when 
    programming the FF-keys on an EM/24 unit, enter the EM/24 port position (not the phone’s port 
    position).
    If you assign the FF-key as a CO Trunk, MCO Trunk, 
    Virtual Port, or DSS/BLF Key:  FF1 through FF6 on the 
    phone will become toggle switches for the Trunk FF-Key 
    addresses starting on pg. 4-10.  These keys will be lit either 
    green for a “0” setting, or red for a “1” setting.  Press the 
    corresponding FF-key to change the setting:
    FF1 = Outbound Call Restriction (green/0=Allow)
    FF2 = Inbound Answer Restriction (green/0=Allow)
    FF3 = Day1 Ringing (green/0=Do not ring)
    FF4 = Day2 Ringing (green/0=Do not ring)
    FF5 = Night Ringing (green/0=Do not ring
    FF6 = No-Ring Auto Answer (green/0=Disabled-No effect)
    NOTE:  This applies only if you start from the FF4 0 BSSC 0 address (not if you punch-in the Trunk 
    FF-Key address directly).
    For Example:  Extension No. 300 is located in Cabinet 1, Card Slot 01, Circuit 1.  Extension 300’s FF1 
    key is already assigned Trunk #1.  To restrict incoming calls for FF1 (Trunk #1), first display FF1’s 
    assignment:
    ... punch in:    
    FF4   0   1011   001   HoldLCD display shows:      
                 (FF1 thru FF6 are all lit green for “0” setting)
    ... punch  
    FF2   to restrict incoming calls for Trunk #1 on the FF1 key.  FF2 will now be lit red for 
    “1=Restrict”.  (Corresponding address is FF4 0 BSSC 101 Hold CONF Hold 1 Hold.)
    Related Programming:
    
    $
    
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