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Panasonic Digital Imaging System Dp1810f Internet Fax Operating Instructions
Panasonic Digital Imaging System Dp1810f Internet Fax Operating Instructions
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Journals and Lists 121 One-Touch/Abbreviated and Directory Search List Printout Journals and ListsPrintout Journals and Lists Sample Directory Search List *************** -DIR. SEARCH LIST- ******************* DATE MMM-dd-yyyy ***** TIME 11:11 *** P.01 (8) (2) (1) (3) (7) STATION NAME ONE-TOUCH/ EMAIL ADDRESS / TELEPHONE NO. ABBR NO. ROUTING SUB-ADDR(5)ROUTING TSI(6)RELAY ADDR (ABBR NO.) [B] Bob Jones [003] [email protected] 123456 201 555 1212 [J] John Smith [001]201 555 3456 4452 +1 201 123 4567 [009] Jane Smith [002]201 555 1212 1212 212 555 1234 [010] [K] Panafax1 [004] [email protected] 4827 +81 03 5251 1234 [M] PAnafax2 [005] [email protected] 1773 +81 0467 5251 1234 NO. OF STATIONS = 005 (4) -PANASONIC - ************************************************-HEAD OFFICE - ***** - 201 555 1212- ********* (1) One-Touch number or Abbreviated number = One-Touch number, [nnn] = Abbreviated number (2) Station name recorded in the machine : Up to 15 characters (3) Telephone number recorded in the machine : Up to 36 digits (Telephone number) Email address recorded in the machine : Up to 60 characters (Email address) number : Telephone Number programmed into One-Touch / ABBR NO. (4) Number of recorded One-Touch and ABBR. numbers (5) Routing Sub-address : Up to 20 digits (6) Routing TSI : Up to 20 digits (7) Relay Address : 3-digit (8) The first letter of station name recorded in your machine

Journals and Lists 122 To print a Program List of the Dialing Patterns that you have previously entered into the Program Keys. Make sure that the FAX/EMAIL lamp is ON. If not, press to select the FAX/EMAIL mode. Sample Program List Explanation of Contents Program List 1 PRINT OUT (1-7) ENTER NO. OR ∨∧ 23:PROGRAM LIST? PRESS SET TO PRINT 3* PRINTING * PROGRAM LIST *************** -PROGRAM LIST- ****************** DATE MMM-dd-yyyy ***** TIME 15:00 ********** (1) (2) (3) (4) (5) PROGRAM PROGRAM NAME TYPE TIMER ABBR NOS. [P1] TIMER XMT XMT 12:00 [001] [P2] TIMER POLL POLL 19:00 [002] [P3] PROG. A POLL ----- [001] [002] [P8] PROG. B ABBR/GRP ----- [001] [002] [003] -PANASONIC - ************************************ -HEAD OFFICE - ***** - 201 555 1212- ********* (1) Program key (2) Program name Up to 15 characters (3) Type of communication XMT indicates transmission. POLL indicates polling. ABBR/GRP indicates that the Program key is programmed as a group key. ONE-TOUCH indicates that the Program key is programmed as a One- Touch key. POP indicates that the Program key is programmed as a POP access key. (4) Timer Indicates the starting time. ---- indicates that the Program key contains non-deferred program. (5) Numbers recorded in the program One-Touch/ABBR. numbers

Journals and Lists 123 Printout Journals and ListsPrintout Journals and Lists To Print a FAX Parameter List: Make sure that the FAX/EMAIL lamp is ON. If not, press to select the FAX/EMAIL mode. Sample FAX Parameter List Explanation of Contents FAX Parameter List 1 PRINT OUT (1-7) ENTER NO. OR ∨∧ 24:FAX PARA. LIST? PRESS SET TO PRINT 3* PRINTING * FAX PARAMETER LIST *************** -FAX PARAMETER LIST- ************** DATE MMM-dd-yyyy ***** TIME 15:00 ***** P.01 (1) (2) (3) (4) (5) PARAMETER DESCRIPTION SELECTION CURRENT STANDARD NUMBERSETTING SETTING (4)001 CONTRAST (HOME) (1:Lightest ----------- 5:Darkest) 3 3 *002 RESOLUTION (HOME) (1:Standard 2:Fine 3:S-Fine) 2 1 003 ORIGINAL (HOME) (1:Text 2:Text/Photo 3:Photo) 1 1 164 IFAX XMT HEADER (1:Included 2:Not included) 1 1 -PANASONIC - ************************************ -HEAD OFFICE - ***** - 201 555 1212- ********* (1) Parameter number(4) Current setting : ---- indicates code or password is not set. When the code or password is set, it is represented by asterisk(*). (2) Description : (HOME) means home position setting. (3) Selection (5) Standard setting : Factory preset standard setting Continued on the next page...

Journals and Lists 124 FAX Parameter List Sample Internet Parameter List NOTE1. By default the machine will prompt you to enter the SMTP and POP Server Names. To change the prompt to IP Address, change the Fax Parameter No. 161 (DNS SERVER) to Invalid. *************** -FAX PARAMETER LIST- ************** DATE MMM-dd-yyyy ***** TIME 15:00 *** P.02 *** INTERNET PARAMETERS *** TIME ZONE : GMT-5:00 Eastern Time (US & Canada) MAC ADDRESS : 080023000FF9 IP ADDRESS : 123.178.240.3 SUBNET MASK : 255.255.255.255 SMTP SERVER NAME : smtp.mgcs.mei.co.jp DEF. ROUTER IP ADDR : 172.21.22.1 EMAIL ADDRESS : [email protected] DNS SERVER IP ADDRESS : 133.185.247.45(See Note 1) POP SERVER NAME : pop.mgcs.mei.co.jp POP USER NAME : Panasonic POP PASSWORD : ***** HOST NAME : ifax001 DEFAULT SUBJECT : Internet Fax from Sales Dept. DEFAULT DOMAIN : panasonic.com SELECTABLE DOMAINS (01) : mgcs.co.jp (02) : panasonic.co.jp (03) : (04) : (05) : (06) : (07) : (08) : (09) : (10) : REMOTE PASSWORD : ***** RELAY XMT PASSWORD : ***** MANAGERS EMAIL ADDR : [email protected] RELAY DOMAINS (01) : panasonic.co.jp (02) : mgcs.co.jp (03) : sales.panasonic.com (04) : tech1.panasonic.com (05) : (06) : (07) : (08) : (09) : (10) : -PANASONIC - ************************************************-HEAD OFFICE - ***** - 201 555 1212- *********

125 Problem SolvingProblem Solving Problem Solving Troubleshooting When something unusual occurs, the display may show one of the Information Codes listed below. These will help you to identify and correct the problem. NOTE1. After identifying the problem and verifying the recommended action, if the Information Codes keep re-occurring or for help on Information Codes that appear on your machine but are not listed above, please contact your local Panasonic Authorized Dealer. Information Codes Info. CodeMeaning Action Page 712 Incorrect email address. Check the registered email address. Check the IP Address of the SMTP Server with the Network Administrator.-- 713 Memory overflow in the LAN Interface. The document data exceeded 1.6 MB/page and cannot be sent.-- 714 Cannot logon to the LAN. Check the 10Base-T/100Base-TX cable connection. An unexpected LAN problem occurred. Contact the Network Administrator.-- 715 TCP/IP connection timed out. Check the Internet Fax parameter settings. Verify the IP Address, Default Router IP Address, SMTP Server IP Address.-- 716 Cannot logon to the designated SMTP Server. Check the SMTP Server IP Address setting. Contact the Network Administrator.-- 717 Incomplete SMTP Protocol transmission. SMTP Server’s hard disk may be full.SMTP Server is defective. Contact the Network Administrator.-- 718 Page Memory Overflow occurred while receiving printing data. The paper size selected within your application to print is larger than the paper size loaded in the cassette(s).Check the document size and resolution. Ask originator to re-send in a supported size and resolution.-- 719 Received data via LAN is in a format that is not supported.Ask the originator to re-send with a supported file attachment format: * In a TIFF-F format. * Image data conforming to recording paper size.-- 720 Cannot connect to the POP Server. (Incorrect POP Server IP Address) POP Server is down.Check the POP Server IP Address. Contact the Network Administrator.-- 721 Cannot connect to the POP Server. (User Name or Password error)Check the POP User Name and Password. Contact the Network Administrator.-- 725 DNS Server connection timed out. DNS Server is down.Check the DNS Server IP Address. Contact the Network Administrator.-- 726 Received an error response from the DNS Server. Check the POP Server Name. Check the SMTP Server Name.-- 730 Cannot retrieve the Journal nor program the Internet Parameters and the Auto Dialer remotely via email from a PC.Check that the Fax Parameter No. 158 (PC REMOTE UPDATE) is set to 2:Valid.57 731 The dialer buffer for manual dialing was full (30 stations) when the Relay Transmission Request was received.Request the originator to re-send the Relay Transmission Request after the reserved communication is finished.--

Troubleshooting 126 Error Message Sent to the Sender Error messages that are emailed from your machine to the original sender during remote programming of the Auto Dialer via email. Internet FAX Return Receipt Errors Messages Error messages that are printed on the Internet Fax Return Receipt when remote programming of the Auto Dialer via email fails. Email ABBR Programming Errors Error Message Possible Cause 1 554 Data transfer error (broken header) The header or sub header decoding is being processed while the message finished, try again. 2 554 Data transfer error (broken data) Multiple contents are present and being processed while the message finished, try again. 3 554 Data transfer error (FAX module) Data transfer error occurred in the FAX module while communicating with the LAN module, try again. 4 554 MIME attachment not supported (message/file)MIME attachment is not supported during this operation, re-send using plain text in the message body only. 5 554 MIME format not supported MIME file type is not supported, re-send using plain text in the message body only. 6 554 G3 relay permission denied The requested domain for Relayed XMT is not registered. 7 554 Relay address unknown The telephone number of end receiving station for the Relayed XMT is unknown. 8 554 Memory full (FAX module) FAX Memory is full, try again later. 9 554 Data transfer error Other errors not listed above, try again later. Error Message Possible Cause 1 Format Error : The block termination command @end is missing in the @command block, add the @end command and try again. 2 Format Error : The block start command @begin is missing in the @begin block, add the @begin command and try again. 3 Format Error : The block termination command @end is missing in the @begin block, add the @end command and try again. 4 Format Error : The block termination command @end is missing in the @system block, add the @end command and try again. 5 Format Error : The block termination command @end is missing in the @sender block, add the @end command and try again. 6 Format Error:The block termination command @end is missing in the @domain block, add the @end command and try again. 7 Format Error : The block termination command @end is missing in the @program block, add the @end command and try again. 8 Format Error:The system block start command @system is missing in the @system block, add the @system command and try again. 9 Permission denied : Change the Fax Forward parameter to Invalid and try again. 10 Permission denied : Try again later when the machine is not busy.

Troubleshooting 127 Email ABBR Programming Errors Problem SolvingProblem Solving 11 Error : Can not overwrite existing programmed data, use the Delete command to erase the existing data first. 12 Permission denied : Correct the password and try again. 13 Permission denied : Set the Remote Dialer Update parameter to Valid. 14 Format Error : The format of the Entry is incorrect / incomplete or the data string for each station is not defined within a single line. 15 Warning : The format of the Entry is incorrect or the number of characters entered, exceed the maximum allowed in the field. Correct it and try again. 16 Warning : Field limit exceeded The maximum number of Station Name, Domain Name, Sender Name, Program Name, etc were exceeded. Error Message Possible Cause

129 Appendix Appendix Appendix Specifications The specifications listed below are for the Internet Fax only, for Copier and Fax specifications, see their respective Operating Instructions. NOTE1. Specifications are subject to change without notice. Standard Compliance10Base-T Ethernet (IEEE 802.3), 100Base-TX Fast Ethernet (IEEE802.3u) Connector Interfaces10/100 Base-TX port: RJ-45 Compatibility IETF RFC 2305, ITU-T T.37 Communication ProtocolTCP/IP, SMTP, POP3. MIME File FormatTIFF MH [IETF RFC 2301 Profile S], MMR (400 dpi only) Email Receiving WidthMaximum LEDGER size

130 Glossary 10Base-T/100Base-TXAn Ethernet standard for cable. The 10/100 refers to its 10/100 Mbps bandwidth, the base to single channel baseband, and the T to the Twisted pair. The cable uses two pairs of unshielded twisted wires. ClientClients are computers that run software programs used to contact and obtain data from Server software program on another computer, often across a great distance. Default Router IP AddressThis is your Router’s Address, it is used by other Networks to determine which route to take when communicating with your Internet Fax. Direct DialingThe method of dialing where you enter the entire telephone number or email address through the keypad. Directory Search DialingAllows you to dial a full telephone number or email address by searching the station’s name or email address entered in the One-Touch keys or Abbreviated dialing numbers. DNS (Domain Name Server)The purpose of the DNS is to store records containing domain information, such as Fully Qualified Domain Names (FQDN) and translate them to TCP/IP addresses. Domain NameA unique name that identifies an Internet site. Domain Names always have 2 or more parts, separated by dots. The part on the left is the most specific, and the part on the right is the most general. Email AddressThe address for sending and receiving data by email. It consists of User name, Sub-domain name and Domain name. End Receiving StationIn a relay network, the final station designated to receive the document. EthernetA very common method of networking computers and equipment in a LAN. Ethernet can handle up to 100 Mbps and can be used with almost any kind of computer. G3 Mode (Group 3)Refers to the standards and transmission capabilities of the current generation of facsimile machines. Group DialingThe ability to program many telephone numbers and/or email addresses into a single station so that many locations can be dialed in sequence utilizing a single keystroke. HalftoneA scanning technique to distinguish levels of gray from black and white. Your machine can detect up to 256 levels of gray in halftone mode. HeaderA row of information that is transmitted by the sending machine and printed on the top of each page by the receiving unit. This identifies the transmitting unit and information about the transmission, such as time and date. Home PageThe page that your Browser displays when it starts up or the main web page for a business, organization, etc. HostAny computer on a network that is a repository for services available to other computers on the network. A Host must have a unique Host name within a domain. The host is the first (left most) section of the Fully Qualified Domain Name (FQDN). The remainder of the FQDN is the domain and often tells you something about where your machine is located (i.e., at Panasonic). Example: Your machine’s email address is: [email protected] In the example above fax01 is the host and panasonic.com is the domain. IDA programmable address of up to 20 digits identifying your machine.