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ATT AUDIX Voice Power Release 2.1.1 Guide

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    							System Operations
    6.
    7.
    8.
    9.
    10.
    11.At the Personal Backup menu, move the cursor to Selective
    Backup of Files Under / and press (Enter).
    — If you have more than one floppy disk drive, or if you have a
    cartridge tape drive, the Select Removable Media menu
    appears. Make your choice and press (Enter).
    The Selective Backup of Files Under / screen appears.
    Enter the names of the following directories:
    /usr/vmdb /usr/ocdb /avp/data /gendb
    Be sure to separate the names with a space as shown.
    Press
    —
    When
    F3q(SAVE).
    The system calculates the number of disks required and the
    amount of time the backup will take.
    prompted, insert the tape cartridge or the first formatted disk
    and press {Enter}.
    — The backup begins.
    When the backup is complete, remove the last disk or the tape
    cartridge and press {Enter}.
    — The system returns to the Backup to Removable
    Media menu.
    Continue with the procedure Backing Up Speech Files.
    5-26 
    						
    							System Operations
    Backing Up Speech Files
    The Selective Backup of Speech Files screen is used to back up the
    speech files.
    Follow these steps to backup the speech files:
    1.
    2.
    3.
    4.At the Backup to Removable Media menu, move the cursor to
    Speech Backup and press {Enter}.
    — The Speech Backup menu appears.
    At the Speech Backup menu, move the cursor to Selective
    Backup of Talkfiles/Phrases and press {Enter}.
    — The Selective Backup of Speech Files screen appears.
    Enter the following names. The exact format to use is:
    Press
    —
    talkfile 46 phrase all
    talkfile 47 phrase all
    F3q (SAVE).
    If you have more than one floppy disk drive, or if you have a
    cartridge tape drive, the Select Removable Media menu
    appears. Make your choice and press {Enter}.
    The system calculates the number of disks required.
    Note:
    If more disks are needed, follow these steps:
    a. Press (Delete).
    b.    Use the appropriate steps in the procedure
    Formatting a Floppy Disk in this chapter to format
     the disks needed. You do not need to log in again.
    5-27 
    						
    							System Operations
    c.
    When formatting has been completed, you do not
    need to exit FACE. Just press        (CANCEL)
    F6qrepeatedly until the System Administration menu
    appears.
    d.    Restart the procedure Backing Up Speech Files.
    5.    When prompted, insert the cartridge tape or the first formatted disk
    and press {Enter}.
    — The backup begins.
    6.   When the backup is complete, remove the last disk or the cartridge
    tape and press {Enter}.
    — The system returns to the Speech Backup menu.
    7.
    F6qPress          (CANCEL) repeatedly to return to the AT&T
    FACE menu.
    8.At the AT&T FACE menu, move the cursor to Exit and
    press (Enter).
    — A Confirm Exit screen appears.
    9.F3qPress       (CONT) to return to the # prompt.
    10.  Type exit and press {Enter} to return to the
    Console Login: prompt.
    11.
    Be sure to return all channels to INSERV.
    5-28 
    						
    							System Operations
    Restoring Administrative Files
    The voice system should be running before restoring files. Both the
    administrative files and the speech files must be restored together.
    You cannot restore the system without both.
    CAUTION:
    Be sure to remove all channels from service by changing their state
    to MANOOS to prevent loss of data before beginning the restore
    procedure. Refer to Changing the State of Voice Channels for
    instructions.
    To restore the administrative files, follow these steps:
    1.
    2.
    3.
    4.
    5.At the
    At the
    —
    —
    At theConsole Login: prompt, log in as root.
    # prompt, type face and press {Enter}.
    The AT&T FACE menu appears.
    Make sure you have a supply of formatted disks on hand
    before continuing this procedure. If necessary, format disks
    before continuing.
    AT&T FACE menu, move the cursor to System
    Administration and press {Enter}.
    —
    At the
    from
    —
    At theThe System Administration menu appears.
    System Administration menu, move the cursor to Restore
    Removable Media and press {Enter}.
    The Restore from Removable Media menu appears.
    Restore from Removable Media menu, move the cursor to
    Personal Restore and press {Enter}.
    — The Personal Restore menu appears.
    5-29 
    						
    							System Operations
    6.
    7.
    8.
    9.
    10.
    11.At the Personal Restore menu, move the cursor to Restore
    Files under / and press {Enter}.
    — If you have more than one floppy disk drive or a cartridge
    tape drive, the Select Removable Media menu appears.
    Make your choice and press {Enter}.
    The Disk Restore form appears, asking if existing files on
    disk should be overwritten with files being restored.
    Type Yes or press       (CHOICES) to select yes.
    F2q
    Press
    NOTE:
    If you type in Yes, you must
    or you will get an Invalid
    necessary to press {Enter}.type capital Y and lowercase es
    Input message. It is not
    F3q(SAVE).
    —A restore confirmation message appears telling you to insert
    the disk or tape containing the files that you want to restore.
    Insert the disk or tape and press {Enter}.
    — After the restore starts, the following message displays:
    Restore in progress.
    When the system informs you that it has completed the restore,
    remove the cartridge tape or the last disk and press {Enter}.
    Continue with the procedure Restoring Speech Files.
    5-30 
    						
    							System Operations
    Restoring Speech Files
    The voice system should be running before restoring files. Both the
    administrative files and the speech files must be restored together.
    You cannot restore the system without both.
    CAUTION:
    Be sure to remove all channels from service by changing their state
    to MANOOS to prevent loss of data before beginning the restore
    procedure. Refer to Changing the State of Voice Channels for
    instructions.
    To restore speech files, follow these steps:
    1.
    2.
    3.
    4.
    5.At the Restore from Removable Media
    Speech Restore and press {Enter}.menu, move the cursor to
    — The Speech Restore menu appears.
    At the Speech Restore menu, move the cursor to Restore All
    Talkfiles/Phrases and press {Enter}.
    — If you have more than one floppy disk drive or a cartridge
    tape drive, the Select Removable Media menu appears.
    Make your choice and press {Enter}.
    A restore confirmation message appears telling you to insert
    the disk or tape containing files you want to restore.
    Insert the disk or tape and press {Enter}.
    — After the restore starts, the following message displays:
    Restoring speech.
    When the system informs you that it has completed the restore,
    remove the cartridge tape or last disk and press {Enter}.
    F6qPress       (CANCEL) repeatedly to return to the AT&T
    FACE menu.
    5-31 
    						
    							System Operations
    6.
    7.
    8.
    9.
    10.
    11.At the AT&T FACE menu, move the cursor to Exit and
    press
    —
    Press
    At the
    At the
    {Enter}.
    A Confirm Exit screen appears.
    F3q (CONT) tO return to the # prompt.
    # prompt, type /vs/bin/stop_vs. This stops the system.
    # prompt, type /vs/bin/start_vs. This starts the system
    and ensures that the restore was successful.
    Type exit to return to the Console Login: prompt.
    Be sure to return all channels to INSERV.
    Formatting a Floppy Disk
    To format a floppy disk, follow these steps:
    1.
    2.
    3.
    4.
    5.
    6.Log into the system as root.
    At the # prompt, type face and press {Enter}.
    — The AT&T FACE menu appears.
    At the AT&T FACE menu, move the cursor to System
    Administration and press {Enter}.
    —
    At the
    Disk
    —
    At theThe System Administration menu appears.
    System Administration menu, move the cursor to
    Operations and press {Enter}.
    The Disk Operations menu appears.
    Disk Operations menu, move the cursor to the size of floppy
    disk you want to format and press {Enter}.
    —
    Press
    pressA screen appears to verify the size of floppy disk you want to
    format.F3q (CONT) if it iS the size you want to format, or
    q (CANCEL) if it is not.F6
    5-32 
    						
    							System Operations
    7.
    8.
    9.
    10.
    11.
    12.Insert the floppy disk into the floppy drive.
    The floppy disk will now be formatted. A screen appears informing
    you that the floppy disk has been formatted.
    Remove the floppy disk and press   (CONT).
    F3q
    Repeat Steps 5 through 8 as many times as necessary.
    F6q Press      (CANCEL) repeatedly to return to the AT&T FACE
    menu.
    At the AT&T FACE menu, move the cursor to Exit and press
    {Enter}.
    — A Confirm Exit screen appears.
    F3qPress         (CONT) to return to the # prompt.
    5-33 
    						
    							Generating Reports
    AUDIX Voice Power gathers various records regarding the following:
    n     Phone line usage
    n    Subscribers about to run out of space in their mailboxes
    n    Mailbox usage
    n       Most recent audit
    The Reports Administration window is where you can access system or
    AUDIX Voice Power reports.
    You should generate and monitor these administrative reports on a
    regular basis. This helps to ensure that the system is running properly and
    helps to avoid problems in the future.
    6-1 
    						
    							Generating Reports
    Reaching the
    Reports Administration Menu
    From the Reports Administration menu, you can either generate AUDIX
    Voice Power reports or System reports.
    To reach the Reports Administration menu, follow these steps:
    1.
    Log into the system as audix.
    — The User Login menu appears.
    2.At the User Login menu, move the cursor to Voice System
    Administration and press {Enter}.
    — The Voice System Administration menu appears.
    3.At the Voice System Administration menu, move the cursor to
    Reports Administration and press {Enter}.
    — The Reports Administration menu appears.
    4.
    Continue with the instructions that follow for the specific operation
    required.
    6-2 
    						
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