ATT AUDIX Voice Power Release 2.1.1 Guide

							Appendix A: User Interface Information
Types of Windows
Windows can be grouped into three types, based on the kind of
information they contain and the way that it is presented. However, there
are differences in the way you maneuver through a form window
compared to the way you move through a menu window.
The three window types are menu, text, and form.
nMenu windows contain sets of items, one of which you choose. To
choose an item, select it and then press (Enter). There are typically
two ways to select an item:
— Use your keyboard’s cursor movement keys to move the
select bar.
— Type the first character(s) of the item.
 Text windows provide you with information or instructions too long
to fit in the message line near the bottom of the screen.
 Form windows are used widely throughout AUDIX Voice Power.
They are similar to paper forms and provide assorted information,
all related to a single subject. The typical form contains prompts
describing the information to be provided, and “blanks” where the
information is to be filled in.
n
n
Help
On-line
Most windows have a companion text window available that contains
helpful reference information. AUDIX Voice Power help windows are not
designed to be a substitute for any of the documentation that
accompanies the system. They indicate your activity options for a given
window and briefly describe each of the options.
A-2 
						

							Appendix A: User Interface Information
Moving Within a Window
There are several ways to maneuver through the various AUDIX Voice
Power windows. The following information reviews the different ways to
move about in the windows.
Cursor Movement
The most commonly used cursor movement keys are presented here.
There is generally more than one way to accomplish the same cursor
movement. When that is the case, the alternatives are shown separated
by commas.
Type of MovementKey(s)
Next line in menu, list, or text
Previous line in menu, list, or text
Next blank in a form
(Tab), (Enter)   
Previous blank in a form
(Shift) + (Tab)
Next character within a form blank
Previous character within a form blank
Delete character to the left of the cursor
(Backspace)
Delete character above the cursor(Del), (Delete)
NOTE:
n     In a menu or list window, press {Home} to move to the top or {End}
to move to the bottom.
n     In a form window, press {Tab} to “wrap” from the last blank to the
first
(or {Shift} + {Tab} to wrap from the first to the last).
A-3 
						

							Appendix A: User Interface Information
Menu Selection Alternatives
1.Select
n
n
2.Pressthe desired menu item using one of the following:
Use cursor movement keys. Menu windows contain a
“rollover” feature. When the cursor reaches the last item of
the menu, press        to return to the first menu item. If the
cursor is located at the first menu item, press        to move
to the last menu item.
Type the first letter(s) of the item. As soon as you type a
single letter, the first item beginning with that letter is
selected. If more than one item begins with the same letter,
then type as many letters as necessary to uniquely identify
the desired item.
If you type a legal character and want to “back up” to type
the first letter of a different item, then you must press
(Backspace)  a sufficient number of times to return the cursor
to the beginning of the line. If no match is found, AUDIX
Voice Power sounds a “beep.”{Enter}.
Form Fill-in Alternatives
n    Where a fixed number of choices is available:
Begin to type the entry. As soon as a sufficient number of
characters has been typed to uniquely identify which entry is
desired, the remainder of the entry is automatically filled in without
your having to type the rest. As soon as a sufficient number of
characters have been typed to identify the entry as invalid, AUDIX
Voice Power sounds a “beep” and removes the invalid character.
NOTE:
On some forms, you
Move the cursor to another
entry.must type the entire entry.
blank, or close the form to complete the
A-4 
						

							Appendix A: User Interface Information
n    Where an unlimited number of choices is available:
Move to the desired form blank and type the entry. Move the cursor
to another blank, or close the window to complete the entry.
 n    CHOICES window selections:
F2qPress        (CHOICES) for assistance with item selection. You may
F8have to press        (CHG-KEYS) to get to        (CHOICES)qF2q
(function keys are described later in this section). A menu window
opens, containing the choices available. Selection then follows the
standard menu window procedure described above. Move the
cursor to another blank, or close the window to complete the entry.
F2qThe contents of the         (CHOICES) menu vary depending on the
situation. When there are a limited number of choices, the menu
contains all valid choices. When there are many valid choices, the
menu will contain a subset of the most commonly used choices.
When there are unlimited choices, the menu may not display.
A-5 
						

							Appendix A: User Interface Information
Function Keys
Function keys are the means by which you command AUDIX Voice Power
to perform some function within the active window. Function keys are
typically found in a row across the top of your keyboard. Some keyboards
arrange them in two columns down the left-hand side. Your keyboard has
anywhere from eight to twelve function keys. AUDIX Voice Power uses
the first eight keys, typically labeled        through      .
F1qF8q
The bottom line of every screen has boxes showing the commands which
are at your disposal at any given moment.
AUDIX Voice Power sounds a “beep” when you press an undefined key.
The message line either informs you that you have pressed an undefined
function key, or continues to show the last message.
n
n
nThe function key commands displayed on the screen apply only to
the active window.
Most windows use more commands than there are function keys.
Therefore they make use of two sets of function keys. The set of
standard function keys includes commands commonly used in
most windows.
The set of alternate function keys usually includes commands
which are unique to that window.
F8qFunction key       , labeled CHG-KEYS, acts as a “toggle” to switch
the displayed function keys from one set of commands to the other.
The function keys that you see when a window first opens are not
necessarily the standard ones. They are the keys that are expected
to be the most useful for that window.n
n
A-6 
						

							Appendix A: User Interface Information
Standard Function Keys
The following table shows the standard set of function keys. The standard
F2qcommands for keys        and         vary depending on the type of window.F3q
Also, a given window may not require every command from the standard
set. Unused commands have blank screen labels.
Function
Key
Type of Window
Menu
IFormIText
FIHELPHELPHELP
F2 CHOICES PREV-PAGE
F3 SAVE NEXT-PAGE
F4 PREV-FRM PREV-FRM
 PREV-FRM
F5  NEXT-FRM NEXT-FRM
 NEXT-FRM
F6 CANCEL CANCEL CANCEL
F7CMD-MENUCMD-MENUCMD-MENU
F7
FRM-MGMTFRM-MGMTFRM-MGMT
F8 CHG-KEYS CHG-KEYS CHG-KEYS
Below are descriptions of the standard function keys. In the case of keys
F2qF3q and     , where the standard function varies by window type, each
function is shown with its window type in parentheses. In the case of key
F7q, the function is CMD-MENU when in system operation screens and
FRM-MGMT when in system administration screens.
F1qHELPDisplays window-specific information to assist
you with the active window. 
F2(menu)Not used.
q
F2CHOICES (form)Opens a menu window containing choices to fillqin the current field.
F2PREVPAGE (text) Scroll backward through text that is too long toqfit within the window.
A-7 
						

							Appendix A: User Interface Information
F3q (menu)
F3q SAVE (form)
F3qNEXTPAGE (text)
F4qPREV-FRM
F5qNEXT-FRM
F6qCANCEL
Not used.
Preserves all changes made so far in the
window.
Scrolls forward through text that is too long to fit
within the window.
Moves cursor back to the previous frame.
Moves cursor forward from frame to frame.
Closes the active window and cancels any
additions, deletions, or changes made since the
F3qlast      (SAVE) was performed.
NOTE:
— If there is an activity in progress, such as backing up files,
F6q (CANCEL) does not interrupt the operation.
— When working in the edit workspace during Automated Attendant
F6qadministration, the        (CANCEL) is used to close submenu
windows and return to a higher level. In this case, changes are
saved.
F7qCMD-MENUDisplays the command menu. This key appears
during operation procedures. This key is not
available on any of the administration menus or
forms.
F7qFRM-MGMTDisplays the frame management menu. This
key appears during administration procedures.
F8qCHG-KEYSToggles the function keys from standard to
alternate, or vice versa.
A-8 
						

							Appendix A: User Interface Information
Frame Management
AUDIX Voice Power gives you the opportunity to manipulate various
screen features. This is done through the Frame Management menu.
F7qPress        (FRM-MGMT) to call up a four-item menu which enables you
to execute the following activities:
n     List open windows
n     Move active window
n    Reshape window
n    Refresh window
List Open Windows
1.
2.
3.
From the Frame
press {Enter} .
Management menu, select list and
— The Open Frames menu appears with a listing of all the
currently opened windows on the screen.
Select any of the listed windows and press {Enter}.
— The selected window becomes the active window, closing all
the previously opened windows.
F6qPress        (CANCEL) to close the Open Frames menu and return
to the previously opened window.
A-9 
						

							Appendix A: User Interface Information
Move Active Window
Use this procedure to move the active window to another location on
the screen.
1.
2.
3.
Reshape
From the Frame Management menu, select move and
press {Enter}.
— The previously opened window disappears and is replaced
by a four-cornered outline of the window. The cursor blinks
on the top-left comer of the window outline.
Use the cursor movement keys to position the blinking cursor
where you want the window to be moved.
Press {Enter} to reposition the window.
Window
NOTE:
Form windows
Use this procedure tocannot be reshaped.
reshape the active window.
1.From the Frame Management menu, select reshape and
press {Enter}.
— A blinking cursor appears on the top-left corner of the
window.
2.Use the cursor movement keys to position top-left corner
and press {Enter}.
3.Now use the cursor movement keys to position and resize the
bottom-right corner and press {Enter}.
— The reshaping of a window is only a temporary state. Once
you have closed the reshaped window, the window returns
to its original location assigned by AT&T FACE.
A-10 
						

							Appendix A: User Interlace Information
Refresh Window
Use this procedure to clear and redraw the entire screen.
1.From the Frame Management menu select refresh and
press {Enter}.
— Any extraneous information is cleared from the screen and
the screen is redrawn.
Command Menu Procedures
qThe       (CMD-MENU) function key enables you to access a variety of
system procedures. This key appears on the standard function key set
during system operation. However, it is not available while using system
administration screens.F7
Press
n
n
nF7
q(CMD-MENU) to display the following three-item menu:
System Monitor
Trace
Exit
—System Monitor is used to verify that each incoming
telephone line and its associated IVP4 board is functional.
Through the System Monitor component, you are able to
see the Voice Channel Monitor display.
Trace is used by support personnel to see call interaction
for each channel.
Exit immediately returns you to the screen in use before
F7you pressed       (CMD-MENU).q
—
—
A-11