ATT AUDIX Voice Power Release 2.1.1 Guide

							Administering AUDIX Voice Power    
Displaying the Subscriber Database    
You can display a list of the current subscriber database on your screen
to assist in administering the system. Whenever you add a subscriber,
remove a subscriber, or change subscriber information, you can display
the new subscriber list to verify the changes. Always work from the latest
subscriber database. To display the subscriber database, perform the
following steps:
1.At the AUDIX Voice Power menu, move the cursor to Subscriber
Administration and press {Enter}.
— The Subscriber Administration form appears.
2.Press {F8} (CHG-KEYS) to display the alternate key labels, then
press {F8} (DB-MGMT) to display the option menu.
3.Useto highlight the Display option.
4.Press {Enter} to select the highlighted option.
Printing the Subscriber Database    
If you have a printer connected to your system, you can print a list of the
current subscriber database. Use this printout when you are administering
the system. Whenever you add a subscriber, remove a subscriber, or
change subscriber information, print the new subscriber list for your
records. Always work from the latest subscriber database, To print the
subscriber database, perform the following steps:
1.Make sure that the printer is connected to your computer and
turned on.
2.At the AUDIX Voice Power menu, move the cursor to Subscriber
Administration and press {Enter}.
—
The Subscriber Administration form appears.
3.Press {F8} (CHG-KEYS) to display the alternate key labels, then
press {F3} (DB-MGMT) to display the option menu.
4.Useto highlight the Print option.
5. Press {Enter} to select the highlighted option.
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							Administering AUDIX Voice Power
Service Administrator Registration   
Voice prompts may be customized for your system. To prevent
unauthorized modification of voice prompts, Service Administrators are
registered. The data is compiled on FORM E from the Planning Guide.
To register Service Administrators, follow these steps:
1.Get your completed FORM E from the AT&T AUDIXTM Voice Power
Planning Guide and Forms.
2.  At the AUDIX Voice Power menu, move the cursor to Service
Administrator Registration and press {Enter}.
— The Service Administrator Registration form appears.
Service Administrator Registration
----------------------------------------
  Service  
Automated Attendant
Call Answer      
Information Service
Message Drop    
Voice Mail       Administrators Name  
_______________
_______________
_______________
_______________
_______________
  Extension  
  ______  
   ______  
  ______  
  ______  
  ______  
Screen 3-5. Service Administator Registration Form
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							Administering AUDIX Voice Power
3.Using your completed FORM E from the Planning Guide, type in
the name and extension number of the subscriber(s) assigned as
the administrator for each of the services. Press {Enter} after each
field.
4.When you are finished, press {F3} (SAVE) to save the information.
— A window appears to inform you that the information has
been saved.
5.Press any key to continue.
—
Y
OU return to the AUDIX Voice Power menu.
Updating Service Administrator Registration       
T
O update Service Administrator information, use the preceding
procedure. The new information will replace the old information.
NOTE:
Be sure to update FORM E from the Planning Guide with the new
information.
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							Administering AUDIX Voice Power
0utcalling Administration  
Parameters that control Outcallinq must be set during initial
implementation. They are generally not changed. The information is
collected on FORM F from the Planning Guide. To set the outcalling
parameters, follow these steps:
1.Get your completed FORM F from the AT&T AUDIX™ Voice Power
Planning Guide and Forms.
2.At the AUDIX Voice Power menu, move the cursor to Outcalling
Administration and press {Enter}.
—
The Outcalling Administration form appears.
Outcalling Administration
---------------------------------------
Is outcalling active?: ______
Start Time:  ________________
End Time:  ________________
Retry Interval: ___________min
Initial Display:  _______min
Maximum Number of Attempts:______
Maximum Simultaneous Ports:_____
Maximum Number of Digits:______
Screen 3-6
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Outcalling Administration Form      
						

							Administering AUDIX Voice Power     
3.Using your completed FORM F from the Planning Guide, type in
the information for each item and press {Enter} after each field.
4.When you are finished, press {F3} (SAVE) to save your
information.
— A window appears to inform you that the information has
been saved.
5.Press any key to continue.
— You return to the AUDIX Voice Power menu.
Updating Outcalling Parameters    
To update outcalling parameters, use the preceding procedure. The new
parameter values will replace the previous parameter values.
NOTE:
Be sure to update FORM F from the Planning Guide with the new
information.
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							Administering AUDIX Voice Power
Automated Attendant Administration    
Be sure to completely plan the Automated Attendant using FORM G,
FORM H, FORM I, FORM J, and FORM K before entering any data.
To enter the data far the Automated Attendant, follow these steps:
1.
Attendant Administration and press (Enter).
At the AUDIX Voice Power Menu, move the cursor to Automated
— The Automated Attendant Administration menu appears.
Automated Attendant Administration
----------------------------------------
Holiday Administration
Service Hour Administration
View Day Service
View Night Service
Workspace Administration
  >
Screen 3-7. Automated Attendant Administration Menu
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							Administering AUDIX Voice Power
2.
Move the cursor to the function for which you want to enter
information or need to view and press {Enter}  to select that
function.
NAME:
If you are administering your system for the first time, go
t
O the next section, Holiday Administration, and continue
through the Automated Attendant sections in the order in
which they are written.
If you are updating the system, go directly to the procedure
that you need.
Holiday Administration    
Holiday Administration information is contained on FORM G from the
Planning Guide. To enter the data, follow these steps:
1.Get your completed FORM G from the AUDIX™ Voice Power’
Planning Guide and Forms.
2.  At the Automated Attendant Administration menu, move the cursor
to Holiday Administration.
3.Press {Enter}.
—
The Holiday Administration window appears.
If you have already assigned holidays, they will be listed
on this screen. Initially, no holidays appear on this screen.
Past holidays have blank dates.
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							Administering AUDIX Voice Power
Holiday Administration--------------------------- --------------------------------
> DateDescription
Screen 3-8. Holiday Administration Window
If you are administering this function for the first time, go to
Adding Holidays. To remove a holiday, skip to the section titled
Removing Holidays.      
Adding Holidays   
To add a holiday, follow these steps:
1.
NOTE:
Be sure to update FORM G from the Planning Guide with the new
information.
Press [F3] (ADD) to add a holiday.
— The Add a Holiday Form appears.
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							Administering AUDIX Voice Power       
Add a Holiday------------------------ ------------------------------------mm/dd/yyDescription
Date:__/__/__ ______.
Screen 3-9. Add a Holiday Form
3.
4.
5.
6.
7.
2.     Referring to your completed FORM G, type in the month, day, and
year (in numbers), and describe what holiday that date represents.
Press {Enter} after each field.    
When you are finished, press [F3] (SAVE) to add each holiday.
—
A window appears to inform you that the information has
been saved.
Press any key to continue.
Repeat Steps 1 through 5 to add more holidays.
Press [F6] (CANCEL) to return to the Automated Attendant
Administration menu.
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							Administering AUDIX Voice Power
NOTE:
n        You can’t add holidays with dates that are in the
past.
n      You can add holidays only ten years into the future.
n      You can have a maximum of 40 holidays in the
system at a time.
Removing Holidays
To remove a holiday, follow these steps:
1.       
2.
3.
4.
NOTE:
Be sure to update FORM G from the Planning Guide with the new
information.
At the Holiday Administration menu, move the cursor to the holiday
that you want to remove and press 
{F2} (REMOVE).
—A window appears to inform you that the holiday has been
removed.
3-22Press any key to continue.
Repeat Steps 1 and 2 to remove any additional holidays.
Press [F6] (CANCEL) to return to the Automated Attendant
Administration menu.