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ATT AUDIX Voice Power Release 2.1.1 Guide

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Page 241 Appendix B: Error Messages
5303 (FAXCNG_MAJOR), MAJOR
faxcng startup failed
FAX CNG DIP was unable to do all the initialization necessary; therefore,
it could not continue.
n Reboot the system. If the problem persists, contact your AT&T
Field Service Representative.
Switch Information Data Interface Process
5400 (CREAT_SHM_FL), MAJOR

The Switch Information DIP has attempted to create an area of shared
memory but could not do so.
n Stop the system and restart it using the stop_vs and start_vs...

Page 242 Appendix B: Error Messages
5404 (MSG_RECV_ERR), MAJOR

The Switch Information DIP encountered a problem while trying to receive
an interprocess communications message. The value of errno indicates
the reason for the error.
n Contact your AT&T Field Service Representative for assistance.
5405 (MSG_SEND_ERR), MAJOR

The Switch Information DIP encountered a problem while trying to send
an interprocess communications message. The value of errno indicates
the reason for the error.
n Contact your...

Page 243 Index
A
Accessing
AUDIX Voice Power, 3-2
reports, 6-3
Adding
holidays, 3-20
subscribers, 3-7
Administration
Automated Attendant, 2-15,3-18
announcements, 4-31
good-bye message, 4-19
hours of operation, 3-23
menu, 3-29, 3-31
voice prompts, 3-36, 4-16, 4-23,
4-31
Call Answer
good-bye message, 4-7
voice prompts, 4-5
Day or Night Service menu, 4-25,
4-26
General Mailbox, greeting, 4-12
holiday, 2-16
data entry, 3-19
Information Service, voice prompts,
4-14
Message Drop
good-bye message, 4-10
greeting...

Page 244 Index
good-bye message
administration, 4-19
listening to, 4-19
planning, 2-21
recording, 4-20
selecting, 4-20
holiday, hours of operation, 2-16
holiday administration, 3-19
planning, 2-16
hours of operation
data entry, 3-23
planning, 2-16
menu action, definition, 2-17
menus
planning, 2-17
recording, 4-31
Night Service
planning, 2-4
viewing, 3-27
parameters, 2-11
prompt action, definition, 2-18
Touch-Tone Gate message .
administration, 4-17
listening to, 4-17
recording, 4-18
transfer action, definition,...

Page 245 Index
D
Day or Night Service
administration, 4-26
main menu
changing, 4-26
listening to, 4-26
recording, 4-26
selecting, 4-26
selecting, 4-29
Day Service, Automated Attendant,
viewing, 3-25
Deleting
holidays, 3-22
subscribers, 3-12
DGC group, 2-2
Diagnostics
circuit board, 7-3
hardware, 7-2
IVP4, 7-3
system module, 7-2
Displaying, subscriber database, 3-13
Documentation conventions, iv
Documents, related, vii
E
Edit Workspace form, 2-17,3-31
Error message
description, B-1
format, B-4
Event Log Report,...

Page 246 Index
Outcalling Administration, 2-14,3-16
Service Administrator Registration,
2-13,3-14
Service Hour Administration, 2-16,
3-23
Subscriber Administration, 2-12,3-6
System Parameter Administration,
2-11,3-5
voice menu, 2-18
Frame management, A-9
Function keys, iv, A-6
CMD-MENU, A-n
description, A-7
help, A-7
G
General Mailbox
greeting
administration, 4-12
listening to, 4-13
recording, 4-13
retrieving messages, 5-6
using for message overflow, 2-7
H
Hard disk, storage capacities, 1-6
Hardware...

Page 247 Index
Information Service, announcement,
4-15
Message Drop
good-bye message, 4-11
greeting message, 4-9
remote workspace announcement,
4-40
remote workspace menu, 4-40
temporary closure message, 4-28
Touch-Tone Gate prompt, 4-17
Voice Mail Service, greeting
message, 4-4
Logging in, 2-7,3-2
M
Mailbox Usage Report, 6-6
printing, 6-6
Maintenance Mailbox, 2-7
retrieving messages, 5-8
Menu
administering by telephone, 4-38
Automated Attendant
changing, 3-31
installing, 3-35
Day or Night Service, 4-25,4-26...

Page 248 Index
P
Parameters
Automated Attendant, 2-11
Message Waiting Lamp, 2-11
outcalling, 3-16
updating, 3-17
service hour, 3-23,3-24
subscriber administration, 2-12
switch interface, 2-10
system, 2-11, 3-4
Voice Mail, 2-11
Password, 2-7
Phone Line Usage Report, 6-3
printing, 6-5
reset log, 6-5
Planning
coverage, 2-4
subscriber administration, 2-12
switch considerations, 2-1
Power-On Self Test (POST), 7-2
Printing
Event Log Report, 6-13
Mailbox Usage Report, 6-6
Most Recent Audit Report, 6-7
Phone Line Usage...

Page 249 Index
Reports
AUDIX Voice Power, 6-3
Event Log, 6-8
options, 6-11
printing, 6-13
Mailbox Usage, 6-6
printing, 6-6
Most Recent Audit,
printing, 6-7
Phone Line Usage,
printing, 6-5
reset log, 6-56-7
6-3
Subscribers Over Mailbox Limit, 6-7
printing, 6-7
system, 6-8
Resetting the voice system, 5-17
Restore
administrative files, 5-29
speech files, 5-31
Retrieving messages
from General Mailbox, 5-6
from Maintenance Mailbox, 5-8
from Message Drop Service, 5-3
S
Screen, refreshing, A-n
Security issues, 2-7...

Page 250 Index
System backup functions, list, 5-2
System interface
description, 1-3
requirements, 1-5
System management functions, list, 5-1
System module verification, 7-2
System monitor, A-11
displaying, 5-21
refresh rate, changing, 5-22
System operation functions, list, 5-1
System Parameter Administration form,
2-11,3-5
System parameters, 2-11
administration, 3-4
changing, 3-5
System status, displaying, 5-17
T
1-5
Telephone system
administration,
interface, 1-3
Temporary Closure Message
administering, 4-27...

Page 251 Index
Voice prompts
Automated Attendant,
administration, 3-36
custom, 4-1
customizing, planning, 2-20
Voice system
resetting, 5-17
starting, 5-15
stopping, 5-16
W
Windows, A-1
Workspace
copying service to, 3-30
editing, 3-31
installing, 3-35
verifying, 3-34
voice administration, 4-31
Workspace administration, Automated
Attendant, 3-29,3-31
IN-9

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							Index
Voice prompts
Automated Attendant,
administration, 3-36
custom, 4-1
customizing, planning, 2-20
Voice system
resetting, 5-17
starting, 5-15
stopping, 5-16
W
Windows, A-1
Workspace
copying service to, 3-30
editing, 3-31
installing, 3-35
verifying, 3-34
voice administration, 4-31
Workspace administration, Automated
Attendant, 3-29,3-31
IN-9

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