Ricoh Mp C3000 Service Manual
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SM 4-109 B230/B237/D042 Trouble shooting 4.6 JAM DETECTION 4.6.1 PAPER JAM DISPLAY SP7-504 shows the paper jam history. CODE: indicates the jam code. SIZE: indicates the paper Size Code. Total: Indicates the total counter (SP7-502-001). DATE: indicates the date when the jam occurred. 4.6.2 JAM CODES AND DISPLAY CODES Jam Code SP Display Description LCD Display 7504 1 At Power On Paper is not fed at power on. A 7504 3 Tray 1: ON Paper is not fed from tray 1. A 7504 4 Tray 2: ON Paper is not fed from tray 2. Y 7504 5 Tray 3: ON Paper is not fed from tray 3 (LCT). Y 7504 6 Tray 4: ON Paper is not fed from tray 4. A 7504 8 Bypass: ON Paper is not fed from the by-pass tray. Z 7504 9 Duplex: ON Paper is jammed at the duplex unit. Z 7504 11 Vertical Transport 1: ON Paper feed sensor 1 does not detect paper from tray 1. A 7504 12 Vertical Transport 2: ON Paper feed sensor 2 does not detect paper from tray 2. A 7504 13 Bank Transport 1 Vertical transport sensor 1 or relay sensor does not detect paper from tray 3 Y
B230/B237/D042 4-110 SM Jam Code SP Display Description LCD Display (LCT). 7504 17 Registration: ON Registration sensor does not detect paper. B 7504 18 Fusing Entrance: ON Fusing entrance sens or does not detect paper. B 7504 19 Fusing Exit: ON Fusing exit sensor does not detect paper. B 7504 20 Paper Exit: ON Paper exit sensor does not detect paper. C 7504 21 Relay Exit: ON Tray exit sensor (bridge unit) does not detect paper. D 7504 22 Relay Transport: ON Relay sensor (bridge unit) does not detect paper. D 7504 25 Duplex Exit: ON Duplex exit sensor does not detect paper. Z 7504 26 Duplex Reverse: ON Z 7504 27 Duplex Entrance: ON Duplex entrance sens or does not detect paper. Z 7504 28 1-Bin Exit Sensor 1-bin tray exit sensor does not detect paper. C 7504 51 SEF Sensor 1 Paper feed s ensor 1 does not turn off. B 7504 52 SEF Sensor 2 Paper feed sensor 2 does not turn off. A 7504 53 Bank SEF Sensor 1 Vertical transport sensor or relay sensor 1 does not turn off. Y 7504 54 Bank SEF Sensor 2 Vertical transport sensor 2 does not turn off. Y
SM 4-111 B230/B237/D042 Trouble shooting Jam Code SP Display Description LCD Display 7504 57 Regist Sensor Registrati on sensor does not turn off. B 7504 59 Fusing Exit Sensor Fusing exit sensor does not turn off. C 7504 60 Exit Sensor Paper exit sensor does not turn off. C 7504 61 Relay Exit Sensor Tray exit sensor (bridge unit) does not turn off. D 7504 62 Relay Sensor Relay sensor (bridge unit) does not turn off. D 7504 65 Duplex Exit Sensor Duplex exit sensor does not turn off. Z 7504 66 Duplex Entrance Sensor Duplex entrance sensor does not turn off. Z 7504 130 1-Bin Exit: ON 1-bin tray exit sensor does not turn off. C 7504 100 Finisher Entrance (B408) Paper does not reach to the entrance sensor or stay at the entrance sensor. R1-R2 7504 101 Finisher Shift Tray Exit (B408) Paper does not reach to the lower tray exit sensor or stay at the lower tray exit sensor. R1-R2 7504 102 Finisher Staple (B408)Paper does not reach to the staple tray entrance sensor or stay at the staple tray entrance sensor. R3-R5 7504 103 Finisher Exit (B408) ƒ Lower tray exit sensor does not detect paper after the stack feed-out belt has fed paper. ƒ Lower tray exit sensor still detects paper after the stack feed-out belt has returned to the home position. R3-R5 7504 104 Finisher Drive Motor (B408) Exit guide plate HP s ensor does not turn on or off for specified time.
B230/B237/D042 4-112 SM Jam Code SP Display Description LCD Display 7504 105 Finisher Tray Lift Motor (B408) ƒ Stack height sensor does not detect paper after the lower tray has lifted up. ƒ Stack height sensor still detects paper after the lower tray has lifted down. R1-R2 7504 106 Finisher Jogger Motor (B408) ƒ Jogger fence HP s ensor does not turn off after the jogger fence has moved from its home position. ƒ Jogger fence HP s ensor does not turn on after the jogger fence has returned to its home position. R3-R5 7504 107 Finisher Shift Motor (B408) ƒ Shift roller HP sensor does not turn off after the shift roller has moved from its home position. ƒ Shift roller HP sensor does not turn on after the shift roller has returned to its home position. R1-R2 7504 108 Finisher Staple Motor (B408) ƒ Stapler HP sensor does not turn off after the stapler has moved from its home position. ƒ Stapler HP sensor does not turn on after the stapler has returned to its home position. R3-R5 7504 109 Finisher Exit Motor (B408) ƒ Stack feed-out belt HP sensor does not turn off after the stack feed-out belt has moved from its home position. ƒ Stack feed-out belt HP sensor does not turn on after the stack feed-out belt has returned to its home R3-R5
SM 4-113 B230/B237/D042 Trouble shooting Jam Code SP Display Description LCD Display position. 7504 130 Finisher Entrance (B793) Entrance sensor does not detect paper after R1-R3 7504 131 Finisher Proof Exit (B793) Paper does not reach to the proof tray exit sensor or stay at the proof tray exit sensor. R1-R3 7504 132 Finisher Shift Tray Exit (B793) Paper does not reach to the shift tray exit sensor or stay at the shift tray exit sensor. R1-R3 7504 133 Finisher Staple Exit (B793) ƒ Staple tray exit sensor does not turn on after the entrance sensor has turned on. ƒ Staple tray exit sensor does not turn off after it has turned on. R4-R6 7504 134 Finisher Exit (B793) ƒ Shift tray exit sensor does not turn on while the stack feed-out roller has turned on. ƒ Shift tray exit sensor does not turn off after the stack feed-out roller has returned to its home position. R4-R6 7504 135 Finisher Folding (B793) Fold unit entrance sensor does not turn on after the stopper S HP sensor has turned on. R7-R11 7504 136 Finisher Folding Exit (B793) ƒ Fold unit exit sensor does not turn on after the folding has been done. ƒ Fold unit exit sensor does not turn off after it has turned on. R7-R11 7504 137 Finisher Guide Motor (B793) ƒ Exit guide plate HP sensor does not turn off after the exit guide plate has R1-R3
B230/B237/D042 4-114 SM Jam Code SP Display Description LCD Display opened. ƒ Exit guide plate HP sensor does not turn on after the exit guide plate has closed. 7504 138 Finisher Staple Moving Motor (B793) ƒ Staple unit HP sensor does not turn off after the staple unit has moved from its home position. ƒ Staple unit HP sensor does not turn on after the staple unit has returned to its home position. R7-R11 7504 139 Finisher Punch Motor (B793) ƒ Punch HP, punch movement HP or paper position slide HP sensor does not turn off after each unit has moved from its home position. ƒ Punch HP, punch movement HP or paper position slide HP sensor does not turn on after each unit has returned to its home position. R1-R3 7504 140 Finisher Tray Lift Motor (B793) ƒ Shift tray position sensor does not turn on after the shift tray has lifted up. ƒ Shift tray position sensor does not turn off after the shift tray has lifted down. R1-R3 7504 141 Finisher Jogger Motor (B793) ƒ Jogger HP sensor does not turn off after the jogger fences have moved from its home position. ƒ Jogger HP sensor does not turn on after the jogger fences have returned to its home position. R7-R11
SM 4-115 B230/B237/D042 Trouble shooting Jam Code SP Display Description LCD Display 7504 142 Finisher Shift Roller Motor (B793) ƒ Shift motor HP sensor does not turn off after the shift roller has moved from its home position. ƒ Shift motor HP sensor does not turn on after the shift roller has returned to its home position. R1-R3 7504 143 Finisher Folding Plate Motor (B793) ƒ Fold plate HP sensor does not turn off after the fold plate has moved from its home position. ƒ Fold plate HP sensor does not turn on after the fold plate has returned to its home position. R7-R11 7504 144 Finisher Staple Motor (B793) ƒ Staple HP sensor does not turn off after the staple has moved from its home position. ƒ Staple HP sensor does not turn on after the staple has returned to its home position. R7-R11 7504 145 Finisher Exit Motor (B793) ƒ Stack feed-out HP sensor does not turn off after the stack feed-out has moved from its home position. ƒ Stack feed-out HP sensor does not turn on after the stack feed-out has returned to its home position. R7-R11 7504 146 Finisher Stack 1 Release Motor (B793) ƒ Stopper S HP sensor does not turn off after the upper clamp roller has moved from its home position. ƒ Stopper S HP sensor does not turn on after the upper clamp roller has returned to its home position. R7-R11
B230/B237/D042 4-116 SM Jam Code SP Display Description LCD Display 7504 147 Finisher Stack 2 Release Motor (B793) ƒ Lower clamp roller HP sensor does not turn off after the lower clamp roller has moved from its home position. ƒ Lower clamp roller HP sensor does not turn on after the lower clamp roller has returned to its home position. R7-R11 7504 148 Finisher Stopper Motor (B793) ƒ Stopper S HP sensor does not turn off after the stopper S has moved from its home position. ƒ Stopper S HP sensor does not turn on after the stopper S has returned to its home position. R7-R11 7504 160 Finisher Entrance: ON Entrance sensor does not turn on for specified time. R 7504 161 Finisher Entrance: OFF Entrance sensor does not turn off for specified time after the trailing edge of paper has passed this sensor. R 7504 162 Finisher Stack Exit Stack height sensor does not turn off after the pick-up roller has fed a stack. R 7504 163 Finisher Staple ƒ Staple HP sensor does not turn on when stapling movement stars. ƒ Staple HP sensor does not turn off after the stapling movement has finished. R 7504 164 Finisher Staple Cancel Jogger position sensor does not turn off when the stapling movement stars. R 7504 165 Finisher Jogger Motor ƒ Rear jogger fence HP sensor does R
SM 4-117 B230/B237/D042 Trouble shooting Jam Code SP Display Description LCD Display not turn off after the rear jogger fence has moved from its home position. ƒ Rear jogger fence HP sensor does not turn on after the rear jogger fence has returned to its home position. 7504 166 Finisher Pickup Lift Motor ƒ Pick-up roller HP sensor does not turn off after the pick-up roller has moved from its home position. ƒ Pick-up roller HP sensor does not turn on after the pick-up roller has returned to its home position. R 7504 167 Finisher Staple Slide ƒ Stapler unit HP sensor does not turn on or off at power on initialization. ƒ Stapler unit HP sensor does not turn off after the stapler unit has moved from its home position. ƒ Stapler unit HP sensor does not turn on after the stapler unit has returned to its home position. R 7504 168 Finisher Stack Tray ƒ Stack height sensor does not detect the home position of the output tray when the output tray lifts up for specified time. ƒ Tray upper limit sensor turns on when/ while the output tray lifts up. ƒ Tray upper limit sensor turns on even the stack height sensor detects the home position of the output tray. R
B230/B237/D042 4-118 SM Jam Code SP Display Description LCD Display turn off after the output tray has lifted down. ƒ Both tray upper limit and stack near-limit sensor turn on when the output tray lifts down. ƒ Stack near-limit sensor does not turn off after the output tray has lifted up. 7504 169 Finisher Belt Lift Solenoid Belt lift sensor does not turn on at power on initialization. R 7504 230 Finisher Exit Area No Response The machine cannot receive the paper feed out command. - 7504 231 Finisher Communication Error The machine does not detect the finisher. - Paper Size Code Size Code Paper Size Size Code Paper Size 05 A4 LEF 141 B4 SEF 06 A5 LEF 142 B5 SEF 14 B5 LEF 160 DLT SEF 38 LT LEF 164 LG SEF 44 HLT LEF 166 LT SEF 132 A3 SEF 172 HLT SEF 133 A4 SEF 255 Others 134 A5 SEF ⇒ Rev. 02/2009