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Comdial Dxp Plus Instructions Manual

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    							Pulse characteristics such as repetition rate, pulse width, pulse amplitude, and average ones density ((ratio
    of one (1) bits to zero (0) bits)) are as specified by digital signal level 1 (DS-1) described in American
    National Standards Institute Specification, ANSI T1.403-1989.
    Detailing Where You Can Install T1/PRI Boards and Its Supporting Needs
    Since the DXPPlussupports a maximum of 240 lines, and each T1/PRI board handles up to 24 channels,
    you can install up to 10 boards in the DXPPlussystem. You can install these 10 boards in any available
    universal board slot in the main or expansion cabinets. Of course, any other line boards that you install,
    such as loop start, DID or multipurpose, reduce the number of lines available for T1/PRI service and thus
    reduces the number of T1/PRI boards you can install.
    Whenever you install one or more boards, and the DXPPlusis receiving its timing signals from an
    external source (the usual case), you must install one synchronization card (DXOPT–SYN) on the
    services board. This means when you connect the system to central office (CO) lines, you must include a
    synchronization card, and the DXPPlusclock must be controlled by CO signaling.
    CAUTION
    For operation with the DXP Plus, the T1/PRI board must be Revision B or higher and have
    special-purpose firmware installed.
    TAB003-PLS, page 20
    GCA40–130 DXP Plus General Description
    85B – Understanding The Features 
    						
    							SMDA Metering Pulse Totals
    DXPPlussoftware 11A enhances the SMDA Metering Pulse Totals by adding a third option to the
    Report Option field. You can now select the option “Meter Pulses” as an alternative to “Call Cost” or
    “Hold Time” on all reports.
    Metering Pulse is a method used in countries other than the United States to determine call duration and
    cost. Therefore, if you are installing the DXPPlussystem in a country that uses E1 lines, selecting this
    option will allow the DXPPlusto cost calls by monitoring the metering pulses originating from the
    central office.
    SMDA Report On Answer
    The SMDA Report On Answer feature enhancement for DXP 11A adds the option to create a report entry
    only for answered outbound calls. When this feature is enabled, outbound calls initiated on lines which
    provide answer supervision will not generate a report unless the call is answered. Call cost and time are
    based on call duration after answer.
    TAB003-PLS, page 21
    DXP Plus General Description GCA40–130
    Understanding The Features – 99A 
    						
    							TECHNICAL ADVISORY BULLETIN
    Date: April, 1997 Issue: TAB004–PLS
    Software Enhancements For The
    DXPPlusDigital Communications System
    This bulletin discusses the following software enhancements and feature additions to the DXP plus digital
    communications system that are available with software release 11B and later.
    ·ANI/DNIS Display
    ·PCIU/Visual Call Manager Support
    ·Phone Types Enhancement
    ·Restricted Login
    ·System Software Upgrade Enhancement
    ·Visual Voice Mail Support
    NOTE: It is always a good practice to save the data base for backup purposes before you up-grade the system
    software revision.
    The pages of this TAB present the 11B revision information as separate sheets that, if you wish, you can insert in
    the appropriate system manuals.
    Printed in U.S.A.
    R
    This manual has been developed by Comdial Corporation (the “Company”) and is intended for the use of its customers and service personnel.  The information in this manual is subject to change without
    notice.  While every effort has been made to eliminate errors, the Company disclaims liability for any difficulties arising for the interpretation of the information contained herein.
    The information contained herein does not purport to cover all details or variations in equipment nor to provide for every possible contingency to be met in connection with installation, operation, or
    maintenance. Should further information be desired, or should particular problems arise which are not covered sufficiently for the purchaser’s purposes contact, Comdial, Inside Sales Department, P.O. Box
    7266, Charlottesville, Virginia 22906. 
    						
    							ANI/DNIS Display
    Software 11B adds the ANI/DNIS display feature. Automatic Number Identification (ANI) describes a
    code delivered by the subscriber service along with an incoming call. ANI identifies the number that the
    caller calls from. Dialed Number Identification Service (DNIS) also describes a code delivered by the
    subscriber service; however, DNIS identifies the number that the caller dialed.  Systems can make use of
    these two services in different ways. One use is to show the ANI or DNIS information on the display of
    an LCD speakerphone. Through programming action, you can set the system for which bit of information
    (ANI or DNIS) that you wish to have display priority or you can set the system to show both bits of
    information in the display.
    (TAB004–PLS p3)
    GCA40-130General Description 
    						
    							PCIU/Visual Call Manager Support
    Beginning with software release 11B you can use the Personal Computer Interface Unit (PCIU) to operate
    the Visual Call Manager (VCM) capability of the Versatile Voice Processing (V.V.P.) voice mail system.
    VCM provides a series of computer-displayed menus that V.V.P. users can use to simultaneously view
    and manage voice message activity. By using a series of PC screen menus, users click their computer
    mouse to send, forward, save, delete, and listen to voice mail messages with the system digital
    speakerphone providing the sound. In addition, users select from different personal greetings, annotate
    saved messages, see the length of messages, and perform many other functions from the PC screen.
    Installers connect the PCIU between a digital station port and that port’s proprietary digital speakerphone
    and also to a user-supplied PC. The PCIU includes Service Provider Interface (SPI) and desk-top VCM
    software that installers load on the user-supplied PC. The SPI software, in conjunction with the VCM
    software, allows the PCIU to use the serial data path between it and the user-supplied PC to send
    messages to the PC and to the telephone’s display.
    Making the PCIU/Visual Call Manager operational requires only that installers make the proper
    connections as described in IMI89–286,Installing The Personal Computer Interface Unit,and load the
    SPI and VCM software on the user-supplied PC.  There are no telephone system software programming
    requirements to activate the PCIU; however, installers must consider the following hardware parameters:
    ·the user-supplied PC must be running the Windows 3.1* or Windows 95* operating system;
    ·the user-supplied PC must provide a serial data port (the PCIU includes a 9-pin to 9-pin cable serial
    data cable);
    ·the system software revision must be at 11B or later;
    ·the V.V.P. software revision must be at 8.2 or higher;
    ·the system station must be a Comdial proprietary LCD speakerphone with interactive buttons;
    ·the revision of the firmware on the digital station board must be at 5A or later.
    *Windows 3.1* and Windows 95* are registered trademark of Microsoft Corporation, Redmond, Washington
    NOTE: Contact your Inside Sales Representative for complete details concerning hardware availability dates.
    (TAB004–PLS p5)
    GCA40-130General Description 
    						
    							Phone Types Enhancement
    (Telephone Types)
    This programming feature allows you to identify the particular type of system telephone equipment that
    you or your installer will connect to each station port.
    Beginning with software 11B, the digital communications system supports the installation of an
    integrated voice processing board as a digital station type selection. The model number of the Comdial
    integrated voice processing board is as follows: IVPC
    You can also mark the station port equipment as undefined so that the system will not test the port for a
    specific type of equipment and will not include the port in any menu presentations.
    NOTES:(1) Depending upon which equipment you choose, the system will present different sub-menus that allow
    you to further define the equipment as to the quantity of lines it can serve, whether it is a speakerphone,
    whether it is a DSS/BLF console, and other defining characteristics. Follow the sub-menu prompts and
    press ENTER after you have typed each selection.
    (2) Contact your Inside Sales Representative for complete details concerning hardware availability dates.
    (TAB004–PLS p7)
    GCA40-130General Description 
    						
    							Restricted Login
    Software release 11B, provides upward and backward compatibility between the different revisions of the
    VMMI programming software and the software of the system being programmed. This compatibility is
    for certain critical features and is known as restricted login. For example, restricted login permits
    programmers to use 11A VMMI software to execute certain programming features on an 11B system or
    use 11B VMMI software on 10A systems.  Restricted login permits the programming of the following
    critical features across software revision platforms:
    ·archive any database;
    ·restore any database that has the same revision software as does the
    system to which the VMMI is connected;
    ·up-grade system software;
    ·reset the system;
    ·change the system passwords.
    (TAB004–PLS p9)
    GCA40-130General Description 
    						
    							System Software Upgrade Enhancement
    Beginning with software release 11B, digital communications system installers no longer need to accept
    an automatic save of an existing database during a system software upgrade. Installers can choose to
    maintain the existing data base by first archiving the data base, then upgrade the software, and finally
    restore the database after the upgrade is complete. Alternately, installers can choose to allow the system
    to clear the existing database with the master clear operation.
    (TAB004–PLS p11)
    GCA40-130General Description 
    						
    							Visual Voice Mail Support
    Visual Voice Mail (VVM) support provides proprietary, two-line display LCD speakerphone stations
    with visual messages and interactive buttons. This message and button functionality enhances the stations
    with visual messages and interactive buttons. This message and button functionality enhances the
    station’s use with Comdial Versatile Voice Processing (V.V.P.) voice mail equipment.
    The V.V.P. prompts the user to enter a password (if programmed to require one) before it plays the new
    messages. Once entered, the V.V.P. system provides presents convenient dynamic VVM features that
    enhance the voice message processing.A dedicated V.V.P. user guide (GCA70–347), provides
    complete V.V.P. and VVM operating detailscauses the speakerphone to display aVMAILbutton that
    users press to call the voice mail system. After they press this button, the system prompts them to enter a
    password. (This password is one that the programmer assigns to the stations.) Once users enter the
    password, the speakerphone’s display shows the V.V.P.’s main menu. From there, users can select the
    operation they wish to pursue. When there is a message waiting, the display shows the message quantity
    in place of theVMAILbutton (for example,5 MSG). Users press theMSGbutton to play the stored
    messages.
    The system does not require any programming action to implement VVM support; however, there are
    four additional now available DTMF integration digits that are used to signal call progress information to
    the Comdial V.V.P. voice mail system. The system defaults these values during a master clear operation
    and they will save across databases from one system to another. These defaulted values are applicable
    exclusively for Comdial V.V.P. voice mail systems and are detailed below.
    Logon Digit
    The telephone system transmits the logon digit to the V.V.P. voice mail system along with the station
    extension number whenever a station calls the V.V.P. voice mail system and finds that the voice mail
    system has no messages for that station. The V.V.P. voice mail system requires a value of9.
    Logon With Messages Digit
    The telephone system transmits the logon with messages digit to the V.V.P. voice mail system along with
    the station extension number whenever a station calls the V.V.P. voice mail system and finds that the
    voice mail system does have messages for that station. The V.V.P. voice mail system requires a value of8.
    Ringing Digit
    The telephone system transmits the ringing digit to the V.V.P. voice mail system when the voice mail
    system is calling a station and that station is ringing. The V.V.P. voice mail system requires a value of4.
    Invalid Extension Digit
    The telephone system transmits the invalid extension digit to the V.V.P. voice mail system when the
    voice mail system has dialed an invalid extension while attempting to call a station. The V.V.P. voice
    mail system requires a value of5.
    (TAB004–PLS p13)
    GCA40-130General Description 
    						
    							Upgrading The DXP Plus Software
    The DXPPlusdigital communications system includes system software when it ships from the factory.
    At initial system installation, you do not need to load the system software to make the system operational.
    Should you need to later reload the system software (for software up-grade purposes for example), you
    can do so using the supplied system software disk. Use Windows File Manager or MS–DOS commands
    to save the disk’s information from your computer’s floppy drive to its hard drive. Having the software on
    your computer’s hard drive allows the data to load into the system’s memory much quicker than it would
    from the computer’s floppy disk drive.
    To load the system software information, your PC must be connected to the communications system.
    CAUTION
    The system does not automatically save the existing database during a software upgrade. If
    you need to preserve the existing database, you must archive it before you upgrade the
    software. After you upgrade the software, you can restore the existing database to the system.
    1. Archive the existing the database.
    (a)
    From theSwitchpull-down menu, select theConnect To...menu item, connect VMMI to the
    system, and return to theSwitchpull-down menu.
    (b)
    From theSwitchpull-down menu, select theArchive Databasemenu item.
    (c)
    Choose a memory storage location for the archive operation to use andOKyour choice. Since the
    data base can be quite large, you should chose a location on your computer’s hard drive to ensure
    that you have enough memory to store the data base.
    (d) The system automatically archives its data base.
    2.
    From theSwitchpull-down menu, select theConnect To... menu item, connect VMMI to the
    system, and return to theSwitchpull-down menu.
    3.
    From theSwitchpull-down menu, select theSystem Software Upgrademenu item.
    4. The system automatically takes itself out of service.
    5. Choose the location where the new software data resides (select disk drive, directory, and file), and
    OK your choice. The system loads the software data, resets itself, and places itself back in service.
    6. Restore the exiting database (if desired).
    (a)
    From theSwitchpull-down menu, select theConnect To...menu item, connect VMMI to the
    system, and return to theSwitchpull-down menu.
    (b)
    From theSwitchpull-down menu, select theRestore Databasemenu item.
    (c)
    Choose the memory storage location that contains an archived data base andOKyour choice. The
    system automatically restores its data base.
    VMMI Programming
    (TAB004–PLS p15) 
    						
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