Comdial Dxp Plus Instructions Manual

							Typical Multiline
Digital Telephone
( Model
8012S Illustrated)Impact
To KSU
Station Port
To
Common
Equipment
Cabinet
dsu04.cdr
Station Port
Connection
Making The DIU Cable Connections
Explaining The Software 12A Features GCA40–200
Describing The 12A Features – 9 
						

							Dial By Name
The Dial By Name feature allows users to employ any two-line display, LCD speakerphone and its
interactive buttons to search through an index of names, locate a desired station name or system speed
dial name, and automatically call the located item.
By pressing the option button, users enter the dial by name menu. From that menu, they either press the
INTbutton for intercom calling or theEXTbutton for system speed dial calling, and then dial three digits
for the first three letters of the name that they want to locate. The system displays the first match to the
dialed digits that it finds. The user can then either press theDIAL(external calls) orCALL(internal calls)
button to make the call to the displayed location or press theFWDbutton to display the next name in the
index.
The dial by name feature uses the seven-character station names associated with the station ports for
searching through the list of stations for intercom calling. The feature uses the seven-character identifying
names for searching through the list of system speed dial entries for system speed dialing.
When users make a sequential search through the stored index of names, the system searches the list as it
was entered. If system use requires a uniquely sorted list, programmers or system attendants must arrange
the list in the desired sequence as they store the entries.
Programming System Speed Dial For Dial By Name
The installer the system attendant can program a list of system speed dial numbers and accompanying
names that all users can access for automatic dialing.
Relocating The Position For The Digits Q And Z
At default, the system arranges for users to dial the1digit to represent both lettersQandZ; however, you
can take programming action to move theQandZletters to the7and9digits respectively. After
programming, the7digit represents the lettersPQRSand the9digit represents the lettersWXYZ. This
programming action places the lettersQandZin alphabetical sequence with the other letters in the
alphabet. Some users find this reprogrammed arrangement easier to use than the defaulted arrangement.
GCA40–200 Explaining The Software 12A Features
10 – Describing The 12A Features 
						

							Using Dial By Name
To use dial by name,
·PressOPTIONto enter the dial by name menu.
·PressINTbutton for intercom calling or pressEXTfor speed dial calling.
·Dial up to seven digits for the corresponding letters of the name that you want to locate
(for example, dial 266 for Comdial).
·1 = QZ 2 = ABC 3 = DEF
4 = GHI 5 = JKL 6 = MNO
7 = PRS 8 = TUV 9 = WXY
Remember, reporogramming allows 7 to represent PQRS and 9 to represent WXYZ with 1 no
longer representing any letters.
The displays shows the first existing name match to the dialed digits or shows aNo Matchmessage if the
system can not find a match.
·Repeatedly pressFWDto display the subsequent names in the index until you reach the name you
need then pressDIALto call the displayed location.
·If the display saysNo Match, pressBACKor enter three new digits to select a new name.
Hold Recall Inhibit
Under typical operating conditions, when a user places a call on hold at his or her telephone and fails to
pick that call up within a preprogrammed time limit, the call rings the user’s telephone again. The
preprogrammed time limit is a programmable item that installers set for the entire system.
Beginning with software release 11C, the system provides a programming option that allows installers to
prevent a call that is on hold at a station from ever recalling from the hold condition. In other words, it
extends the hold recall time to infinity. This feature is programmable on a station by station basis and is
useful at sites where automatic call distribution is active.
Flexible System Speed Dial Support
Installers can select the quantity of system speed dial numbers (either 500 or 1000) that will be available
for use. They make this selection based on individual system needs. Choosing 1000 system speed dials
reduces slightly the number of SMDR records that the system can store.
When the system accepts the new speed dial quantity entry, it will reset itself in order to resize its speed
dial capacity. When this happens, all stored system speed dial numbers are lost, and the installer must
reprogram them.
Explaining The Software 12A Features GCA40–200
Describing The 12A Features – 11 
						

							Impact Telephone New Model Support
Digital communication systems support a group of newly designedImpacttelephone models. The model
numbers of these telephones are listed below.
8324S — 24 Line Half-Duplex LCD Speakerphone
8324F — 24 Line Full-Duplex LCD Speakerphone
8312S — 12 Line Half-Duplex LCD Speakerphone
8212S — 12 Line Half-Duplex Speakerphone 8212N — Multiline Proprietary Telephone
8201N — Single Line Proprietary Telephone IB48X — 48-Button DSS/BLF Console
IB24X — 24-Button DSS/BLF Console IMIST — IST Pedestal
Button Mapping The New Impact Telephone Models
On Model 8324F, 8324S, 8212S, and 8312S telephones, you can move the intercom button from its
defaulted and marked location at the lower rightmost button position to any programmable button
location; however, you cannot delete the intercom button assignment from the telephone.
Moving Fixed Feature Buttons On The New Impact Telephone Models
SomeImpacttelephone models have a block of buttons located along the lower right-hand edge of the
housing that are the equivalent of “fixed” buttons on other telephone models. To add user convenience to
installations using these telephone models, installers can rearrange the features that these buttons provide.
TheseImpacttelephones fall into three different categories with the button’s feature provisions differing
for each category. Specifically, models 8324F, 8312S, and 8324S share a block arrangement, models
8212N and 8201N share a block arrangement, and model 8201N has yet a different arrangement.
Through programming, installers decide the feature arrangement for these buttons for each of these
telephone categories. The system applies the arrangement that they select on a system-wide basis.
GCA40–200 Explaining The Software 12A Features
12 – Describing The 12A Features 
						

							Illustrating The New Impact Telephone Models
The following illustrations show the outline and dimensional views of the newImpacttelephones
IB48XIB24X 8212S
2ABC13DEF6MNO5JKL4GHI7PRS8TUV9WXY# 0 *
SPEAKERMESSAGE
TRNS/CONF
HOLDMUTETAP
COMDIAL
8212N
TAP
MUTE
HOLD TRNS/CONF INTERCOM
MESSAGE
*0#WXY9TUV8PRS7GHI4JKL5MNO6DEF3 1ABC2COMDIAL
8201N
TAP
MUTE
HOLD TRNS/CONF INTERCOM
MESSAGE
*0#WXY9TUV8PRS7GHI4JKL5MNO6DEF3 1ABC2COMDIAL
2ABC13DEF6MNO5JKL4GHI7PRS8TUV9WXY# 0 *COMDIAL
SHIFT
MUTE SPEAKERTRNS/CONF
HOLDTAP MESSAGE
8324F
8324S 8324F
8324S8312S
COMDIAL*0#WXY9TUV8PRS7GHI4JKL5MNO6DEF3 1ABC2MESSAGE
TAP
HOLD TRNS/CONF
SPEAKER
MUTE SHIFT
8412F
COMDIAL
MESSAGE
*0#WXY9TUV8PRS7GHI4JKL5MNO6DEF3 1ABC2TAP
HOLD TRNS/CONF
SPEAKER
MUTE SHIFT
blnk
image_1.cdr
Viewing The New Impact Telephone Outlines
Explaining The Software 12A Features GCA40–200
Describing The 12A Features – 13 
						

							8212S,
8212N,
8201N,
and IB24X
8324F,
8312S, 8324S,
and IB48X
9.0656.315
8.819
8.819
4.442
3.283
1.550
image_2.cdr
Viewing The New Impact Telephone Dimensions
GCA40–200 Explaining The Software 12A Features
14 – Describing The 12A Features 
						

							ISDN Features
With the release of software revision 12A, several enhancing features become available for the
ISDN–PRI interface. This interface provides integrated voice and data communications over a common
telephone company facility to Comdial proprietary telephone systems.
Calling Party Number Type, Called Party Number Type
This feature adds a programming choice that defines the number configuration that the system recognizes
for both incoming (called party) and outgoing (calling party) calls over an ISDN line. The configuration
that installers choose is based upon the type of service that they request from the service provider.
Several choices are available with the most common choice beingSubscriber(default setting) and
Dynamic(for international, national, and subscriber services). When they chooseDynamic, installers
must also set theNational Prefixto 1 and theInternational Prefixto 011.
Network Specific Facility
This feature adds another programming choice that defines to the system the type of ISDN service being
provided by the service provider. To make the programming choice, installers must contact the service
provider to obtain the facility coding value for the provided service. The facility coding value is a number
between 0 and 31 and this supplied number is the programming entry that installers use as their
programming choice. Alternately, they can enter a 32 to tell the system that there is no supplied ISDN
service.
Programmable Speakerphone Functionality
(Force Monitor Mode)
This programming feature will force monitor operation on a system speakerphone on an individual basis.
Monitor operation permits on-hook dialing but the user must lift the telephone handset to talk to the
answering party.
Reserved DTMF Receivers
Installers can use this programming feature to allocate, or reserve, DTMF receivers on a per serial port
basis for those Open Application Interface (OAI) applications that are aware of that function. This feature
assures that an OAI application has a predetermined number of DTMF receivers available when it logs
into the telephone system. Installers must make themselves aware of the actual quantity of DTMF
receivers available in the system before they can make an accurate allocation entry using this feature.
Explaining The Software 12A Features GCA40–200
Describing The 12A Features – 15 
						

							Station Blocking
Installers can group stations together into blocks, and then arrange those station block groups so that the
stations that they have programmed into one system station block group cannot make intercom calls to
stations that they have programmed into a different station block group. Station block groups prevent both
personal intercom dialing and direct station selection(DSS) as well as voice announce, call forwarding,
and screened transfers; however, the feature does allow calls to group intercom numbers and unscreened
transfers.
VMMI Designation Label Printing
Software release 12A adds an application to the VMMI programming that allows installers to
automatically print designation labels for the followingImpacttelephone models:
8324S 24 Line Half-Duplex LCD Speakerphone
8324F 24 Line Full-Duplex LCD Speakerphone
8312S 12 Line Half-Duplex LCD Speakerphone
8212S 12 Line Half-Duplex Speakerphone
8212N Multiline Proprietary Telephone
8201N Single Line Proprietary Telephone
IB48X 48-Button DSS/BLF Console
IB24X 24-Button DSS/BLF Console
The application automatically creates designation labels for telephone assignments stored within an
existing database. Plus,installers can manually customize the automatically created labels as well as create
labels for other telephones that are not part of the installed database. Once the application makes
designation labels available, it catalogs them by page number, station name, extension number, and form
number. Installers can use the dialog bar along the top of the menu to scroll through the created labels for
review.
Installers can print the designation labels on their laser printer. The application works with pre-printed,
die-cut forms that you can load into your laser printer. these die-cut forms available in packages of 100
forms each. Contact your Inside Sales Representative concerning ordering details.
Die-Cut FormApplicable Telephone Product Code
IMDESI-1B24 IB24X
IMDESI-IB48 IB48X
IMDESI-MLPS 8212S, 8212N
IMDESI-SLPS 8201N
IMDESI-WIDE 8412F, 8324F, 8324S, 8312S
GCA40–200 Explaining The Software 12A Features
16 – Describing The 12A Features 
						

							Programming The 12A Features
Upgrading The DXP Plus Software
The DXPPlusdigital communications system includes system software when it ships from the factory.
At initial system installation, you do not need to load the system software to make the system operational.
Should you need to later reload the system software (for software up-grade purposes for example), you
can do so using the supplied system software disk. Use Windows File Manager or MS–DOS commands
to save the disk’s information from your computer’s floppy drive to its hard drive. Having the software on
your computer’s hard drive allows the data to load into the system’s memory much quicker than it would
from the computer’s floppy disk drive.
To load the system software information, your PC must be connected to the communications system.
CAUTION
The system does not automatically save the existing database during a software upgrade. If you need to
preserve the existing database, you must archive it before you upgrade the software. After you upgrade
the software, you can restore the existing database to the system.
1. Archive the existing the database.
(a)
From theSwitchpull-down menu, select theConnect To...menu item, connect VMMI to the
system, and return to theSwitchpull-down menu.
(b)
From theSwitchpull-down menu, select theArchive Databasemenu item.
(c)
Choose a memory storage location for the archive operation to use andOKyour choice. Since the
data base can be quite large, you should chose a location on your computer’s hard drive to ensure
that you have enough memory to store the data base.
(d) The system automatically archives its data base.
2.
From theSwitchpull-down menu, select theConnect To... menu item, connect VMMI to the
system, and return to theSwitchpull-down menu.
3.
From theSwitchpull-down menu, select theSystem Software Upgrademenu item.
4. The system automatically takes itself out of service.
5. Choose the location where the new software data resides (select disk drive, directory, and file), and
OK your choice. The system loads the software data, resets itself, and places itself back in service.
6. Restore the exiting database (if desired).
(a)
From theSwitchpull-down menu, select theConnect To...menu item, connect VMMI to the
system, and return to theSwitchpull-down menu.
(b)
From theSwitchpull-down menu, select theRestore Databasemenu item.
(c)
Choose the memory storage location that contains an archived data base andOKyour choice. The
system automatically restores its data base.
3
Programming The 12A Features GCA40–200
Upgrading The DXP Plus Software – 17 
						

							DXP, DXP Plus, and Impact FX
Digital Communications Systems
General Description for the
Common Code Base Software
Feature Set 15A, Release 170
Printed in U.S.A.GCA40–219.01
04/99
The information in this publication is applicable for software feature set 15A, Release 170.
R
ISO 9001 Certified