Comdial Dxp Plus Instructions Manual
Have a look at the manual Comdial Dxp Plus Instructions Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 133 Comdial manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
2.8 Setting The System Parameters 2.8.1 The Programming Menu The system parameters on the following pages are set through the options on the Programming pull-down menu. Be sure to use only the number keys above the letter keys on the keyboard for programming; the dial pad numbers on the right side of the keyboard are for dialing only. ·To access the Programming pull-down menu, 1. pressALT-Pand pressEnter, —OR— pressEsc, 2. using the arrow keys, position the cursor on “Programming” in the menu bar, 3. pressEnter(the programming menu will appear), 4. move the cursor to the feature you wish to activate, 5. pressEnter. A feature window will appear. EscHelp MuteHea dsetI.D. Split ParkBothRetrie ve TrackerSerial ConfOverflo wPage LineTAP Intercom NJI * 8 BHU & 7 VGY ^ 6 CFT % 5 XDR $ 4 ZSE # 3 AW @ 2 Q ! 1 Silent MKO ( 9 : : + = ? / _ - PickMessagePrint ScreenPause Scroll Lock Page Down Page Up Home Insert Delete EndHold A n s w e r Num Lock #* SysReq Volume DownVolume Up CtrlShift Ta b Shift Caps Lock Enter Backspace Ctrl AltAlt Break QZ GHI PRS OPERATOR ABC JKL TUVDEF MNO WXY Transfer R e l e a s e Num Caps Scroll Lock LockLock 1 4 7 02 5 83 6 9Next Screen 2nd Function Alternate keys Escape keyP key Enter key Arrow keys * 101 102 103 104 105 106 107 109 110111 113 114 115 116 117 118 119 120121 122 123 124 125 126 127 128 129 130131 132 133 134 135 136 137 138 139 140141 142 143 144 145 146 147 148 149 150151 152 153 154 156 157 158 159 160161 162 163 164 165 166 167 168 169 170171 172 173 174 175 176 177 178 179181 182 183 184 185 186 187 188 189 190191 192 193 194 195 196 197 198 199 200201 202 203 204 205 206 207 208 210211 212 213 214 215 216 217 218 219 220221 222 223 224 225 226 227 228 229 230231 232 233 234 235 236 237 238 239 240241 242 244 245 246 247 248 249 250251 252 253 254 255 256 257 258 259 260 Tue Feb 4 2:33 PM Line 3 RINGING ABC Inc., How may I help you?Description Status 1. WATS 1 2. Line 6 for Ms. Swartz 3. Line 8 for Mr. Bolden 4. Line 3 5. Ext. 243 Gay, J. 6. Ext. 155 Tutwiler, E. 7. Line 2 for Mr. Shifflett 8.HOLDING HOLDING* HOLDING RINGING RINGING RINGING PARK RCL 112 108 180 155 209 243 Current Call Pending Calls: 7 MUTE HEADSET OVERFLOW SILENT ALTERNATE NIGHT Parked Calls: 1 Menu Bar Programming Pull-Down Menu ILLUS10 Set Date and Time Set Volume Speed-Dials Line Greetings Other Greetings Text Messaging Keyboard Macros Tracker Speed-Dials Director y Options Programming Quit GCA 70-230 PC Attendants Console Users Guide 30Handling Calls
2.8.2 Setting The Date And Time The current date and time appear in the Current Call window when the main screen is displayed. ·To change the date and time, 1. activate the Programming pull-down menu, 2. pressALT-Pand pressEnter, —OR— pressEscto move the cursor into the menu bar from the main screen, position the cursor on “Programming,” and pressEnter, 3. move the cursor to highlight “Set Date and Time,” 4. pressEnter(a small Date and Time window will appear), 5. type in the new date, 6. pressEnterto position the cursor on the “Time” line, 7. type in new time, 8. pressEnterto save the changes (Date and Time window will disappear), 9. pressEsctwice to return the cursor to the Intercom window. The corrected date and time will now appear in the Current Call window. NOTE: This change also resets the DXP system date and time designation. 101 102 103 104 105 106 107 109 110111 113 114 115 116 117 118 119 120121 122 123 124 125 126 127 128 129 130131 132 133 134 135 136 137 138 139 140141 142 143 144 145 146 147 148 149 150151 152 153 154 156 157 158 159 160161 162 163 164 165 166 167 168 169 170171 172 173 174 175 176 177 178 179181 182 183 184 185 186 187 188 189 190191 192 193 194 195 196 197 198 199 200201 202 203 204 205 206 207 208 210211 212 213 214 215 216 217 218 219 220221 222 223 224 225 226 227 228 229 230231 232 233 234 235 236 237 238 239 240241 242 244 245 246 247 248 249 250251 252 253 254 255 256 257 258 259 260 Tue Feb 4 2:33 PM Line 3 RINGING ABC Inc., How may I help you?Description Status 1. WATS 1 2. Line 6 for Ms. Swartz 3. Line 8 for Mr. Bolden 4. Line 3 5. Ext. 243 Gay, J. 6. Ext. 155 Tutwiler, E. 7. Line 2 for Mr. Shifflett 8.HOLDING HOLDING* HOLDING RINGING RINGING RINGING PARK RCL 112 108180 155 209 243 Current Call Pending Calls: 7 MUTE HEADSET OVERFLOW SILENT ALTERNATE NIGHT Parked Calls: 1 Menu Bar Programming Pull-Down Menu ILLUS11A Set Date and Time Set Volume Speed-Dials Line Greetings Other Greetings Text Messaging Keyboard Macros Tracker EscHelp MuteHeads etI.D. Split ParkBothRetri eve Tracke rSerial ConfOverfl owPage LineTA P Intercom NJI * 8 BHU & 7 VGY ^ 6 CFT % 5 XDR $ 4 ZSE # 3 AW @ 2 Q ! 1 Silent MKO ( 9 : : + = ? / _ - PickMessagePrint Scre enPause Scroll Lock Page Down Page Up Home Insert Delete EndHold A n s w e r Num Lock #* SysReq Volume DownVolume Up CtrlShift Ta b Shift Caps Lock Enter Bac kspac e Ctrl AltAlt Bre ak QZ GHI PRS OPERATOR ABC JKL TUVDEF MNO WXY Transfer R e l e a s e Nu m Ca ps Scr oll Lo ck Lo ckLo ck 1 4 7 02 5 83 6 9Next Screen 2nd Function Alternate keysP key Keyboard Number keys (for programming) Escape key * Enter new date Date: 02/04/92 Time: 11:41:04 Speed-Dials Director y Options Programming Quit PC Attendants Console Users Guide GCA 70-230 Handling Calls31
2.8.3 Setting The Volume The PC Attendant’s handset and headset have a single volume control with seven separate levels that can be adjusted through the Programming menu option “Set Volume.” As well, the ringer volume at the PC Attendant console can be adjusted separately through this menu option. ·To change the handset/headset or ringer volume, 1. activate the Programming pull-down menu, 2. pressALT-Pand pressEnter, —OR— pressEscto move the cursor into the menu bar from the main screen, position the cursor on “Programming,” and pressEnter, 3. move the cursor to highlight “Set Volume,” 4. pressEnter(a small window containing volume designations for the handset/headset and ringer will appear), 5. use the left and right arrow buttons to increase or decrease the volume for the handset/headset, 6. pressEnter(the cursor will move to the ringer volume line), 7. adjust the ringer volume, 8. pressEnterto save the volume changes and return to the programming menu, 9. pressEsctwice to return the cursor to the Intercom window. The change in volume will remain until you elect to change it again. NOTE: If you activate the Volume window and decide not to change the volume settings, simply press Esc twice to return to the Intercom window. Also, headset and handset volume can be adjusted at any time (e.g. while you are on a call) by pressing Shift and the left or right arrow key. This setting remains for the duration of the current call. After the current call is complete, the headset and handset volume revert to the settings found in the programming pull-down menu. GCA 70-230 PC Attendants Console Users Guide 32Handling Calls
101 102 103 104 105 106 107 109 110111 113 114 115 116 117 118 119 120121 122 123 124 125 126 127 128 129 130131 132 133 134 135 136 137 138 139 140141 142 143 144 145 146 147 148 149 150151 152 153 154 156 157 158 159 160161 162 163 164 165 166 167 168 169 170171 172 173 174 175 176 177 178 179181 182 183 184 185 186 187 188 189 190191 192 193 194 195 196 197 198 199 200201 202 203 204 205 206 207 208 210211 212 213 214 215 216 217 218 219 220221 222 223 224 225 226 227 228 229 230231 232 233 234 235 236 237 238 239 240241 242 244 245 246 247 248 249 250251 252 253 254 255 256 257 258 259 260 Tue Feb 4 2:33 PM Line 3 RINGING ABC Inc., How may I help you?Description Status 1. WATS 1 2. Line 6 for Ms. Swartz 3. Line 8 for Mr. Bolden 4. Line 3 5. Ext. 243 Gay, J. 6. Ext. 155 Tutwiler, E. 7. Line 2 for Mr. Shifflett 8.HOLDING HOLDING* HOLDING RINGING RINGING RINGING PARK RCL 112 108 180 155 209 243 Current Call Pending Calls: 7 MUTE HEADSET OVERFLOW SILENT ALTERNATE NIGHT Parked Calls: 1 Menu Bar Programming Pull-Down Menu ILLUS12A Set Date and Time Set Volume Speed-Dials Line Greetings Other Greetings Text Messaging Keyboard Macros Tracker 209 Pending Calls: 7 Volume Settings Handset/Headset RingerMin Max Min Max EscHelp MuteHeadsetI.D. Split ParkBothRetrieve TrackerSerial ConfOverflowPage LineTA P Intercom NJI * 8 BHU & 7 VGY ^ 6 CFT % 5 XDR $ 4 ZSE # 3 AW @ 2 Q ! 1 Silent MKO ( 9 : : + = ? / _ - PickMessagePrint ScreenPause Scroll Lock Page Down Page Up Home Insert Delete EndHold A n s w e r Num Lock #* SysReq Volume DownVolume Up CtrlShift Ta b Shift Caps Lock Enter Backspace Ctrl AltAlt Break QZ GHI PRS OPERATOR ABC JKL TUVDEF MNO WXY Transfer R e l e a s e Num Caps Scroll Lock LockLock 1 4 7 02 5 83 6 9Next Screen 2nd Function Alternate keys Escape key P key Shift keysEnter key Left & Right Arrow keys (Volume Up and Volume Down) 12a * Speed-Dials Director y Options Programming Quit PC Attendants Console Users Guide GCA 70-230 Handling Calls33
2.8.4 System Speed-Dial Directory—Editing and Creating System speed dials (the DXP system provides 200 such numbers, the DXPPlusallows for 500) allow you and the other users in your system to make outside calls without dialing an entire telephone number. The Speed Dials option on the Programming pull-down menu allows you to program or edit speed dial numbers. If your system has software release 7A or later, you must enter your station 10 password to edit speed dial numbers. This is not required on systems using earlier software. ·To create or edit a system speed dial, 1. activate the Programming pull-down menu, 2. pressALT-Pand pressEnter, —OR— pressEscto move the cursor into the menu bar from the main screen, position the cursor on “Programming,” and pressEnter, 3. move the cursor to highlight “Speed Dials,” 4. pressEnter, 5. type the correct information in the cells provided. Move among the cells using theEnterkey, and theShift/2nd Functionkey (held down) and theTabkey together. NOTE: Refer to the chapter titledUsing The PC Attendant’s Specialized Featuresfor information on speed-dialing from the PC Attendant console. EscHelp MuteHeadsetI.D. Split ParkBothRetrieve TrackerSerial ConfOverflowPage LineTAP Intercom NJI * 8 BHU & 7 VGY ^ 6 CFT % 5 XDR $ 4 ZSE # 3 AW @ 2 Q ! 1 Silent MKO ( 9 : : + = ? / _ - PickMessagePrint ScreenPause Scroll Lo ck Pag e Down Pag e Up Home Insert Delete EndHold A n s w e r Num Lock #* SysReq Volume DownVolume Up CtrlShift Ta b Shift Caps Lock Enter Bac kspac e Ctrl AltAlt Break QZ GHI PRS OPERATOR ABC JKL TUVDEF MNO WXY Transfer R e l e a s e Num Caps Scroll Lock LockLock 1 4 7 02 5 83 6 9Next Screen 2nd Function Alternate keys Escape keyP key Enter key * 101 102 103 104 105 106 107 109 110111 113 114 115 116 117 118 119 120121 122 123 124 125 126 127 128 129 130131 132 133 134 135 136 137 138 139 140141 142 143 144 145 146 147 148 149 150151 152 153 154 156 157 158 159 160161 162 163 164 165 166 167 168 169 170171 172 173 174 175 176 177 178 179181 182 183 184 185 186 187 188 189 190191 192 193 194 195 196 197 198 199 200201 202 203 204 205 206 207 208 210211 212 213 214 215 216 217 218 219 220221 222 223 224 225 226 227 228 229 230231 232 233 234 235 236 237 238 239 240241 242 244 245 246 247 248 249 250251 252 253 254 255 256 257 258 259 260 Tue Feb 4 2:33 PM Line 3 RINGING ABC Inc., How may I help you?Description Status 1. WATS 1 2. Line 6 for Ms. Swartz 3. Line 8 for Mr. Bolden 4. Line 3 5. Ext. 243 Gay, J. 6. Ext. 155 Tutwiler, E. 7. Line 2 for Mr. Shifflett 8.HOLDING HOLDING* HOLDING RINGING RINGING RINGING PARK RCL 112 108 180 155 209 243 Current Call Pending Calls: 7 MUTE HEADSET OVERFLOW SILENT ALTERNATE NIGHT Parked Calls: 1 Menu BarProgramming Pull-Down Menu 100 Prime/Last 1 101 Prime/Last 1 102 Prime/Last 1 103 Prime/Last 1 104 Prime/Last 1 105 Prime/Last 1 Use Space Bar to select type. ILLUS13 Speed-Dials Director y Options Programming Quit GCA 70-230 PC Attendants Console Users Guide 34Handling Calls
2.8.5 Line Greetings As an attendant, you may be called on to answer lines for many different departments or divisions within the same company, or you may need to answer telephones for more than one company. When call traffic is heavy, it’s not always easy to remember what you are supposed to say when answering a particular line (for example, “ABC Marketing” may be the required greeting on one line, and “ABC Company—How may I direct your call?” may be required on another). Line greetings are designed to give you an immediate indication of the greeting required for a particular line. ·To program line greetings for the different lines within your system, 1. activate the Programming pull-down menu, 2. pressALT-Pand pressEnter, —OR— pressEscto move the cursor into the menu bar from the main screen, position the cursor on “Programming,” and pressEnter, 3. move the cursor to highlight “Line Greeting,” 4. pressEnter, 5. type the line greetings necessary for each line, 6. pressEnter(cursor will move down the line list), 7. type other greetings or pressEscto exit. NOTE: Lines are numbered 1, 2, 3, etc. and correspond directly to your outside incoming lines; entering the phrase “Hello, how may I help you?” on line 1 of the window will cause that phrase to appear in the Current Call window when an outside call rings on Line 1. TrackerEscHelp MuteHeadsetI.D. Split ParkBothRet rieveSerial ConfOverflowPage Line TAP Intercom NJI * 8 BHU & 7 VGY ^ 6 CFT % 5 XDR $ 4 ZSE # 3 AW @ 2 Q ! 1 Silent MKO ( 9 : : + = ? / _ - PickMessagePrint ScreenPause Scroll Lock Page Down Page Up Home Insert Delete EndHold A n s w e r Num Lock #* SysReq Volume Volume CtrlShift Ta b Shift Caps Lock Enter Backspace Ctrl AltAlt Break QZ GHI PRSABC JKL TUVDEF MNO WXY Transfer R e l e a s e Num Caps Scroll Lock LockLock 1 4 7 02 5 83 6 9Next Screen 2nd Function Alternate keys Escape keyP key Enter key 101 102 103 104 105 106 107 109 110111 113 114 115 116 117 118 119 120121 122 123 124 125 126 127 128 129 130131 132 133 134 135 136 137 138 139 140141 142 143 144 145 146 147 148 149 150151 152 153 154 156 157 158 159 160161 162 163 164 165 166 167 168 169 170171 172 173 174 175 176 177 178 179181 182 183 184 185 186 187 188 189 190191 192 193 194 195 196 197 198 199 200201 202 203 204 205 206 207 208 210211 212 213 214 215 216 217 218 219 220221 222 223 224 225 226 227 228 229 230231 232 233 234 235 236 237 238 239 240241 242 244 245 246 247 248 249 250251 252 253 254 255 256 257 258 259 260 Tue Feb 4 2:33 PM Line 3 RINGING ABC Inc., How may I help you?Description Status 1. WATS 1 2. Line 6 for Ms. Swartz 3. Line 8 for Mr. Bolden 4. Line 3 5. Ext. 243 Gay, J. 6. Ext. 155 Tutwiler, E. 7. Line 2 for Mr. Shifflett 8.HOLDING HOLDING* HOLDING RINGING RINGING RINGING PARK RCL 112 108 180 155 209 243 Current Call Pending Calls: 7 MUTE HEADSET OVERFLOW SILENT ALTERNATE NIGHT Parked Calls: 1 Menu Bar Programming Pull-Down Menu Line Greetings Pop-Up Window Set Date and Time Set Volume Speed-Dials Line Greetings 1. 2. 3. 4. 5. 6. 7. 8.Line Name Greeting ILLUS14 Speed-Dials Director y Options Programming Quit PC Attendants Console Users Guide GCA 70-230 Handling Calls35
2.8.6 Other Greetings When a system has DID (Direct Inward Dialing) lines, those lines can be set by your installer to ring directly at the PC Attendant. If the DID lines come to the PC, you can set different greetings for each DID line. ·To program greetings for DID lines, 1. activate the Programming pull-down menu, 2. pressALT-Pand pressEnter, —OR— pressEscto move the cursor into the menu bar from the main screen, position the cursor on “Programming,” and pressEnter, 3. move the cursor to highlight “Other Greetings,” 4. pressEnter, 5. type the greetings necessary for each DID number, 6. pressEnter(cursor will move down the line list), 7. type other greetings or pressEscto exit. GCA 70-230 PC Attendants Console Users Guide 36Handling Calls
TrackerEscHelp MuteHeadsetI.D. Split ParkBothRetrieveSerial ConfOverflowPage Line TAP Intercom NJI * 8 BHU & 7 VGY ^ 6 CFT % 5 XDR $ 4 ZSE # 3 AW @ 2 Q ! 1 Silent MKO ( 9 : : + = ? / _ - PickMessagePrint ScreenPause Scroll Lock Page Down Page Up Home Insert Delete EndHold A n s w e r Num Lock #* SysReq Volume Volume CtrlShift Ta b Shift Caps Lock Enter Backspace Ctrl AltAlt Break QZ GHI PRSABC JKL TUVDEF MNO WXY Transfer R e l e a s e Num Caps Scroll Lock LockLock 1 4 7 02 5 83 6 9Next Screen 2nd Function Alternate keys Escape keyP key Enter key 101 102 103 104 105 106 107 109 110111 113 114 115 116 117 118 119 120121 122 123 124 125 126 127 128 129 130131 132 133 134 135 136 137 138 139 140141 142 143 144 145 146 147 148 149 150151 152 153 154 156 157 158 159 160161 162 163 164 165 166 167 168 169 170171 172 173 174 175 176 177 178 179181 182 183 184 185 186 187 188 189 190191 192 193 194 195 196 197 198 199 200201 202 203 204 205 206 207 208 210211 212 213 214 215 216 217 218 219 220221 222 223 224 225 226 227 228 229 230231 232 233 234 235 236 237 238 239 240241 242 244 245 246 247 248 249 250251 252 253 254 255 256 257 258 259 260 Tue Feb 4 2:33 PM Line 3 RINGING ABC Inc., How may I help you?Description Status 1. WATS 1 2. Line 6 for Ms. Swartz 3. Line 8 for Mr. Bolden 4. Line 3 5. Ext. 243 Gay, J. 6. Ext. 155 Tutwiler, E. 7. Line 2 for Mr. Shifflett 8.HOLDING HOLDING* HOLDING RINGING RINGING RINGING PARK RCL 112 108 180 155 209 243 Current Call Pending Calls: 7 MUTE HEADSET OVERFLOW SILENT ALTERNATE NIGHT Parked Calls: 1 Menu Bar Programming Pull-Down Menu Line Greetings Pop-Up Window Set Date and Time Set Volume Speed-Dials Line Greetings 1. 1. 1. 1. 1. 1. 1. 1.100 Name100 101 Name101 102 Name102 103 Name103 104 Name104 105 Name105 106 Name106 107 Name107 Blk Number Greeting ILLUS32 Speed-Dials Director y Options Programming Quit PC Attendants Console Users Guide GCA 70-230 Handling Calls37
2.8.7 Keyboard Macros The Macro Programming menu allows you to program up to 10 custom key–sequences (each containing up to 20 entries) that you can then play back with single–key access. You can set a keyboard macro to perform any one of several functions, (ALT 1 = Hold, ALT 2 = Tap, ALT 3 = Transfer, for example). If you insert more than 20 entries, the system will automatically drop the last event (number 20) when you insert the new one. ·To program a keyboard macro, 1. activate the Programming pull-down menu, 2. pressALT-Pand pressEnter, —OR— pressEscto move the cursor into the menu bar from the main screen, position the cursor on “Programming,” and pressEnter, 3. move the cursor to highlight “Keyboard Macros,” 4. pressEnter, 5. highlight the macro key you wish to program, 6. pressEnter—the macro editing window for that macro appears. NOTE: You can give the macro a name by highlighting it and entering a name from the keyboard. You can use all string editing keys (backspace, insert, delete, for example). 7. from the macro editing window, highlight the macro you want to edit, 8. pressEnter, 9. use the up and down arrow keys to highlight an entry, 10. press insert to add a new event, —OR— press delete to remove an entry, 11. from the Insert window, highlight the event you wish to insert (If the selected event requires extra information, a field will appear at the bottom of the window to enter that information.). GCA 70-230 PC Attendants Console Users Guide 38Handling Calls
101 102 103 104 105 106 107 109 110111 113 114 115 116 117 118 119 120121 122 123 124 125 126 127 128 129 130131 132 133 134 135 136 137 138 139 140141 142 143 144 145 146 147 148 149 150151 152 153 154 156 157 158 159 160161 162 163 164 165 166 167 168 169 170171 172 173 174 175 176 177 178 179181 182 183 184 185 186 187 188 189 190191 192 193 194 195 196 197 198 199 200201 202 203 204 205 206 207 208 210211 212 213 214 215 216 217 218 219 220221 222 223 224 225 226 227 228 229 230231 232 233 234 235 236 237 238 239 240241 242 244 245 246 247 248 249 250251 252 253 254 255 256 257 258 259 260 Tue Feb 4 2:33 PM Line 3 RINGING ABC Inc., How may I help you?Description Status 1. WATS 1 2. Line 6 for Ms. Swartz 3. Line 8 for Mr. Bolden 4. Line 3 5. Ext. 243 Gay, J. 6. Ext. 155 Tutwiler, E. 7. Line 2 for Mr. Shifflett 8.HOLDING HOLDING* HOLDING RINGING RINGING RINGING PARK RCL 112 108 180 155 209 243 Current Call Pending Calls: 7 MUTE HEADSET OVERFLOW SILENT ALTERNATE NIGHT Parked Calls: 1 ILLUS10K Set Date and Time Set Volume Speed-Dials Line Greetings Other Greetings Text Messaging Keyboard Macros Tracker [[Macro ProgrammingAlt 0: Alt 1: Alt 2: Alt 3: Alt 4: Alt 5: Alt 6: Alt 7: Alt 8: Alt 9: 101 102 103 104 105 106 107 109 110111 113 114 115 116 117 118 119 120121 122 123 124 125 126 127 128 129 130131 132 133 134 135 136 137 138 139 140141 142 143 144 145 146 147 148 149 150151 152 153 154 156 157 158 159 160161 162 163 164 165 166 167 168 169 170171 172 173 174 175 176 177 178 179181 182 183 184 185 186 187 188 189 190191 192 193 194 195 196 197 198 199 200201 202 203 204 205 206 207 208 210211 212 213 214 215 216 217 218 219 220221 222 223 224 225 226 227 228 229 230231 232 233 234 235 236 237 238 239 240241 242 244 245 246 247 248 249 250251 252 253 254 255 256 257 258 259 260 Tue Feb 4 2:33 PM Line 3 RINGING ABC Inc., How may I help you?Description Status 1. WATS 1 2. Line 6 for Ms. Swartz 3. Line 8 for Mr. Bolden 4. Line 3 5. Ext. 243 Gay, J. 6. Ext. 155 Tutwiler, E. 7. Line 2 for Mr. Shifflett 8.HOLDING HOLDING* HOLDING RINGING RINGING RINGING PARK RCL 112 108 180 155 209 243 Current Call Pending Calls: 7 MUTE HEADSET OVERFLOW SILENT ALTERNATE NIGHT Parked Calls: 1 Set Date and Time Set Volume Speed-Dials Line Greetings Other Greetings Text Messaging Keyboard Macros Macro ProgrammingAlt 0: Alt 1: Alt 2: Alt 3: Alt 4: Alt 5: Alt 6: Alt 7: Alt 8: Alt 9: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20.Alt 0 Ins/Del to edit[[ [ [ 101 102 103 104 105 106 107 109 110111 113 114 115 116 117 118 119 120121 122 123 124 125 126 127 128 129 130131 132 133 134 135 136 137 138 139 140141 142 143 144 145 146 147 148 149 150151 152 153 154 156 157 158 159 160161 162 163 164 165 166 167 168 169 170171 172 173 174 175 176 177 178 179181 182 183 184 185 186 187 188 189 190191 192 193 194 195 196 197 198 199 200201 202 203 204 205 206 207 208 210211 212 213 214 215 216 217 218 219 220221 222 223 224 225 226 227 228 229 230231 232 233 234 235 236 237 238 239 240241 242 244 245 246 247 248 249 250251 252 253 254 255 256 257 258 259 260 Tue Feb 4 2:33 PM Line 3 RINGING ABC Inc., How may I help you?Description Status 1. WATS 1 2. Line 6 for Ms. Swartz 3. Line 8 for Mr. Bolden 4. Line 3 5. Ext. 243 Gay, J. 6. Ext. 155 Tutwiler, E. 7. Line 2 for Mr. Shifflett 8.HOLDING HOLDING* HOLDING RINGING RINGING RINGING PARK RCL 112 108 180 155 209 243 Current Call Pending Calls: 7 MUTE HEADSET OVERFLOW SILENT ALTERNATE NIGHT Parked Calls: 1 Set Date and Time Set Volume Speed-Dials Line Greetings Other Greetings Text Messaging Keyboard Macros Macro ProgrammingAlt 0: Alt 1: Alt 2: Alt 3: Alt 4: Alt 5: Alt 6: Alt 7: Alt 8: Alt 9: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20.Alt 0 Ins/Del to edit[[ Dial Digit Intercom Line Line Group Answer Release Transfer Hold Tap WaitInsert[[ [[ Speed-Dials Director y Options Programming Quit Speed-Dials Director y Options Programming Quit Speed-Dials Director y Options Programming Quit PC Attendants Console Users Guide GCA 70-230 Handling Calls39