Canon printer MAXIFY MB2320 User Manual

							Ink Remaining Level Is Not Displayed on Printer Status Monitor of
the Machine
Use the printer driver with bidirectional communication. Select  Enable bidirectional support  in the Ports sheet of the properties dialog box of the printer driver.
How to Open the Printer Driver Setup Window
911 
						

							Printing Speed Is Slow
Check1 The machine may be printing out a large job issued from another computer.
Check2 When using wireless LAN, make sure that the radio status is good and adjust
the installation positions while monitoring the radio status with IJ Network Tool.
Monitoring Wireless Network Status
Make sure that there is no barrier or obstacle between the access point and the machine. Wireless communication between different rooms or floors is generally poor. The metal, concrete, or timber including the
metallic material, mud wall, or insulator may interrupt a wireless communication. If the machine cannot
communicate with the computer over a wireless LAN for the wall material, place the machine and the computer in the same room or floor.
Check3  Make sure that there is no source of interference in your vicinity.
If a device (e.g. microwave oven) using the same frequency bandwidth as the wireless station is placed nearby,
the device may cause interference. Place the wireless station as far away from the interference source as
possible.
912 
						

							Cannot Use the Machine on Replacing an Access Point or
Changing Its settings
When you replace an access point, perform network setup of the machine again. Perform network setup again with the Setup CD-ROM or perform it again according to the instructions on
our website.
If the problem is not resolved, see below.
Cannot Communicate with the Machine After Applying MAC/IP Address Filtering or Entering an
Encryption Key to the Access Point
When Encryption Is Enabled, Cannot Communicate With the Machine After the Encryption Type Was
Switched on the Access Point
Cannot Communicate with the Machine After Applying MAC/IP
Address Filtering or Entering an Encryption Key to the Access Point
Check1  Confirm the access point setting.
Refer to the instruction manual provided with the access point or contact its manufacturer to confirm the
access point setting. Make sure that the computer and the access point can communicate with each other
under this setting.
Check2  If you are performing MAC address filtering or IP address filtering at the
access point, confirm that the MAC address or IP address for both the computer or the
network device and the machine are registered.
Check3  If you are using a WEP or WPA/WPA2 key, make sure that the encryption
key for the computer or the network device and the machine matches that set to the
access point.
Besides the WEP key itself, the key length, key format, the key ID to use, and the authentication method must
match among the machine, the access point, and the computer.
Normally, select  Auto for the authentication method. If you want to specify the method manually, select  Open
System  or Shared Key  according to the setting of the access point.
How to Set an Encryption Key
913 
						

							When Encryption Is Enabled, Cannot Communicate With the Machine
After the Encryption Type Was Switched on the Access Point
If the machine cannot communicate with the computer after the encryption type of the machine was
switched, make sure that encryption types for the computer and the access point matches that set to the machine.
Cannot Communicate with the Machine After Applying MAC/IP Address Filtering or Entering an
Encryption Key to the Access Point
914 
						

							Cannot Detect a Machine on a Network
Cannot Detect the Machine When Setting up Network Communication
The Machine Cannot Be Detected in the Wireless LAN
The Machine Cannot Be Detected in the Wired LAN
Note
•
You cannot use the wireless LAN and the wired LAN at the same time.
915 
						

							Cannot Detect the Machine When Setting up Network
Communication
If the machine could not be detected on the network when setting up the network communication, confirmthe network settings before redetecting the machine.
Cannot Detect the Machine during Wireless LAN Setup: Check 1
Cannot Detect the Machine during Wired LAN Setup: Check 1
Note
•
You can set up the network communication via USB. To set up via USB, select the  Set up the network
connection via USB  check box on the Check Printer Settings  screen and click Next.
916 
						

							Cannot Detect the Machine during Wireless LAN Setup: Check 1
Are the machine and network device (router, access point, etc.) turned on?Make sure that the machine is turned on.
Confirming that the Power Is On
Make sure that the network device (router, access point, etc.) is turned on.
If the machine or the network device is turned off: Turn on the machine or the network device.
After turning on the machine or the network device, it may take some time until ready for use. After a while
just turning on the machine or the network device, click  Redetect on the Check Printer Settings  screen.
When the machine is detected, follow the instructions on the screen to continue to set up the network
communication.
If the machine and the network device are turned on: If the machine could not be detected after clicking  Redetect even when the machine and the network
device are turned on, or when you have turned them on, go to check 2.
Cannot Detect the Machine during Wireless LAN Setup: Check 2
917 
						

							Cannot Detect the Machine during Wireless LAN Setup: Check 2
Is the wireless LAN setting of the machine enabled?Make sure that the 
 or  icon below is displayed on the touch screen.
If the icon is not displayed: The wireless LAN setting of the machine is disabled. Enable the wireless LAN setting of the machine.After enabling the wireless LAN setting, click  Back to Top on the Check Printer Settings  screen to try to
set up the network communication from the beginning.
If the icon is displayed:
Go to check 3.
Cannot Detect the Machine during Wireless LAN Setup: Check 3
918 
						

							Cannot Detect the Machine during Wireless LAN Setup: Check 3
Is the machine connected to the access point?
By using the icon on the touch screen, make sure that the machine is connected to the access point.
If the  icon is displayed:
The machine may be placed far away from the access point. Place the machine near the access point temporarily, then click  Redetect on the Check Printer Settings  screen.
When the machine is detected, follow the instructions on the screen to continue to set up the network
communication.
If the machine cannot be detected, the machine is not connected to the access point. Connect the
machine to the access point.
Click  Back to Top  on the Check Printer Settings  screen to try to set up the network communication from
the beginning.
If the 
 icon is displayed:
Go to check 4.
Cannot Detect the Machine during Wireless LAN Setup: Check 4
919 
						

							Cannot Detect the Machine during Wireless LAN Setup: Check 4
Are the SSID of the access point connected to your computer and thatconnected to the machine the same?
You can confirm the SSID of the access point connected to the machine on the touch screen.
Select  Setup on the HOME screen, then select  Device settings > LAN settings  > Confirm LAN
settings  > WLAN setting list .
From your computer, you can confirm the SSID of the access point connected to your computer. In
Windows 8.1, Windows 8, Windows 7, or Windows Vista, confirm the SSID from the wireless network
communication icon of the notification area on the desktop.
Note
•
If the SSID of the access point is not displayed on your computer, check the settings of your computer.
If the SSIDs are different: Click  Back to Top  on the Check Printer Settings  screen to try to set up the network communication from
the beginning. When you try to set up, specify the same SSID of the access point for the machine and
your computer.
If the SSIDs are the same: Go to check 5.
Cannot Detect the Machine during Wireless LAN Setup: Check 5
920