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Key Voice Voice Processing System Installation And Maintenance Manual
Key Voice Voice Processing System Installation And Maintenance Manual
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INSTALLATION AND MAINTENANCE MANUAL 4/0011-10TaskParam.NumberDescriptionAcceptable ValuesNotes:Class of Service Setup7010Access to Group boxes allowed?1 = Yes 0 = NoA prompt for the Item number refers to the Class of Service number. Enter 0 - 7.Class of Service Setup7011Supervisor status allowed?1 = Yes 0 = NoA prompt for the Item number refers to the Class of Service number. Enter 0 - 7.Class of Service Setup7012Caller access to P.A. system allowed?1 = Yes 0 = NoA prompt for the Item number refers to the Class of Service number. Enter 0 - 7.Class of Service Setup7013Dial-out allowed?1 = Yes 0 = NoA prompt for the Item number refers to the Class of Service number. Enter 0 - 7.Class of Service Setup7014Faxmail receipt allowed?1 = Yes 0 = NoA prompt for the Item number refers to the Class of Service number. Enter 0 - 7.Class of Service Setup7015Default operator box during day service hours(Valid mailbox number)A prompt for the Item number refers to the Class of Service number. Enter 0 - 7.Class of Service Setup7016Default operator box during night service hours(Valid mailbox number)A prompt for the Item number refers to the Class of Service number. Enter 0 - 7.Class of Service Setup7017When exiting open mailbox, go to box #(Valid box number)A prompt for the Item number refers to the Class of Service number. Enter 0 - 7.Class of Service Setup7018Digits callers can press while holding1 - 9, #A prompt for the Item number refers to the Class of Service number. Enter 0 - 7.Class of Service Setup7020 to 7029Restricted outcalling numbers(Any digits)A prompt for the Item number refers to the Class of Service number. Enter 0 - 7.Directory Box Setup2001Action to take if no digits are dialed0 = Return 1 = Say ‘Goodbye’ 2 = Go to another box 3 = Hang upA prompt for the Item number refers to the box number. Enter the box number.Directory Box Setup2002Box associated with parameter 2001(Valid box number)A prompt for the Item number refers to the box number. Enter the box number.Directory Box Setup2600Number of time to play greeting1 - 3A prompt for the Item number refers to the box number. Enter the box number.Directory Box Setup2601Box associated with parameter 2602(Valid box number)A prompt for the Item number refers to the box number. Enter the box number.Directory Box Setup2602Action to take if requested name is not found0 = Return 1 = Say ‘Goodbye’ 2 = Go to another box 3 = Hang upA prompt for the Item number refers to the box number. Enter the box number.Directory Box Setup2603Say box number before transferring call?1 = Yes 0 = NoA prompt for the Item number refers to the box number. Enter the box number.Directory Box Setup2604Allow callers to hear complete directory listing?1 = Yes 0 = NoA prompt for the Item number refers to the box number. Enter the box number.
INSTALLATION AND MAINTENANCE MANUAL 4/0011-11TaskParam.NumberDescriptionAcceptable ValuesNotes:Directory Box Setup2605Maximum number of digits to collect from callers1 - 9A prompt for the Item number refers to the box number. Enter the box number.Fax Distribution Setup2001Action to take of caller orders additional fax documents0 = Return 1 = Say ‘Goodbye’ 2 = Go to another box 3 = Hang upA prompt for the Item number refers to the box number. Enter the box number.Fax Distribution Setup2002Box associated with parameter 2001(Valid box number)A prompt for the Item number refers to the box number. Enter the box number.Fax Distribution Setup2900Type of fax document0 = Text 1 = Wide text 2 = Graphics 3 = IVR responseA prompt for the Item number refers to the box number. Enter the box number.Fax Distribution Setup2901Number of mailbox that owns the Fax box(Valid mailbox number)A prompt for the Item number refers to the box number. Enter the box number.Fax Distribution Setup2902Action to take if caller has ordered the maximum number of documents allowed0 = Return 1 = Say ‘Goodbye’ 2 = Go to another box 3 = Hang upA prompt for the Item number refers to the box number. Enter the box number.Fax Distribution Setup2903Box associated with parameter 2902(Valid box number)A prompt for the Item number refers to the box number. Enter the box number.Fax Distribution Setup2904Document security code(Security code you specify)A prompt for the Item number refers to the box number. Enter the box number.Fax Distribution Setup5028The number of the line to which fax board 1 is connected(Line number)A prompt for the Item number refers to the box number. Enter the box number.Fax Distribution Setup5029The number of the line to which fax board 2 is connected(Line number)A prompt for the Item number refers to the box number. Enter the box number.Fax Distribution Setup5030The number of the line to which fax board 3 is connected(Line number)A prompt for the Item number refers to the box number. Enter the box number.Fax Distribution Setup5031The number of the line to which fax board 4 is connected(Line number)A prompt for the Item number refers to the box number. Enter the box number.Fax Distribution Setup5032Resolution at which faxes are sent0 = Fine 1 = StandardA prompt for the Item number refers to the box number. Enter the box number.Fax Distribution Setup5033(With parameter 5034) Interval (in minutes) at which retry calls are made when fax back call is unsuccessful1 - 30A prompt for the Item number refers to the box number. Enter the box number.Fax Distribution Setup5034Number of retry calls made when fax back call is unsuccessful0 - 10A prompt for the Item number refers to the box number. Enter the box number.Fax Distribution Setup5035Maximum faxes the caller can request in one call1 - 10A prompt for the Item number refers to the box number. Enter the box number.
INSTALLATION AND MAINTENANCE MANUAL 4/0011-12TaskParam.NumberDescriptionAcceptable ValuesNotes:Fax Distribution Setup5036(With parameter 5041) The type of restriction to be placed on the call-back numbers specified0 = Block only these 1 = Allow only theseA prompt for the Item number refers to the box number. Enter the box number.Fax Distribution Setup5037Fax cover page preference0 = Default 1 = Custom 2 = No CoverA prompt for the Item number refers to the box number. Enter the box number.Fax Distribution Setup5038Method used to transmit faxes0 = Offer option 1 = Call back always 2 = Same call alwaysA prompt for the Item number refers to the box number. Enter the box number.Fax Distribution Setup5039Prefix a ‘1’ for long distance numbers?0 = No 1 = YesA prompt for the Item number refers to the box number. Enter the box number.Fax Distribution Setup5040Digits to strip from call- back number(Refer to technical bulletin and phone documentation)A prompt for the Item number refers to the box number. Enter the box number.Fax Distribution Setup5041(With parameter 5036) Restricted call-back numbers(Restricted digits)A prompt for the Item number refers to 1 sequence of restricted digits. You can specify up to 20 restricted digit sequences. At the Item number prompt, enter 1 - 20, then enter the restricted digit sequence as prompted.General Information Setup5017Fast-forwarded / rewind seconds0 - 10General Information Setup5024Technician passwordUp to 10 digitsGeneral Information Setup5025Customer passwordUp to 10 digitsGeneral Information Setup5027Digits needed to get line for external call(Refer to technical bulletin and phone documentation)General Information Setup5053Store call log to:0 = None 1 = File 2 = Printer (non-NT systems only)General Information Setup5056(With parameter 5057) Maximum number of minutes call can last before being rerouted0 - 30General Information Setup5057(With parameter 5056) Box to which calls are re-routed(Valid box number)General Information Setup5065Exit to DOS hour00-23General Information Setup5066Exit to DOS minutes00-59
INSTALLATION AND MAINTENANCE MANUAL 4/0011-13TaskParam.NumberDescriptionAcceptable ValuesNotes:Group Box Setup2800Maximum length of a message (seconds) that can be sent to this box10 - 999A prompt for the Item number refers to the box number. Enter the box number.Group Box Setup2801 to 2850Group box members(Valid box numbers)A prompt for the Item number refers to the box number. Enter the box number.Holiday Schedule Setup5050(With parameter 5051) Holiday month00-12A prompt for the Item number refers to the holiday number. Enter 1 through 20.Holiday Schedule Setup5051(With parameter 5050) Holiday date01-31A prompt for the Item number refers to the holiday number. Enter 1 through 20.Holiday Schedule Setup5052Box to which calls are routed during holiday(Valid box number)A prompt for the Item number refers to the holiday number. Enter 1 through 20.Line Information Setup1000Box to which calls on this line are routed during day service hours(Valid box number)A prompt for the Item number refers to the line number. Enter the line number.Line Information Setup1001Box to which calls on this line are routed during night service hours(Valid box number)A prompt for the Item number refers to the line number. Enter the line number.Line Information Setup1002Box to which calls on this line are routed during lunch service hours(Valid box number)A prompt for the Item number refers to the line number. Enter the line number.Line Information Setup1003Rings before call is answered during day service hours1 - 99A prompt for the Item number refers to the line number. Enter the line number.Line Information Setup1004Rings before call is answered during night service hours1 - 99A prompt for the Item number refers to the line number. Enter the line number.Line Information Setup1005Rings before call is answered during lunch service hours1 - 99A prompt for the Item number refers to the line number. Enter the line number.Line Information Setup1006Outgoing calls allowed on this line?1 = Yes 0 = NoA prompt for the Item number refers to the line number. Enter the line number.Line Information Setup1007Line belongs to Line Group A?1 = Yes 0 = NoA prompt for the Item number refers to the line number. Enter the line number.Line Information Setup1008Line belongs to Line Group B?1 = Yes 0 = NoA prompt for the Item number refers to the line number. Enter the line number.Line Information Setup1009Line belongs to Line Group C?1 = Yes 0 = NoA prompt for the Item number refers to the line number. Enter the line number.Line Information Setup1010Line belongs to Line Group D?1 = Yes 0 = NoA prompt for the Item number refers to the line number. Enter the line number.Mailbox Setup2000Mailbox owner’s last name(Digits that will allow the Dial-by-Name directory feature access this mailbox)A prompt for the Item number refers to the box number. Enter the box number.
INSTALLATION AND MAINTENANCE MANUAL 4/0011-14TaskParam.NumberDescriptionAcceptable ValuesNotes:Mailbox Setup2001Action to be taken after caller leaves message0 = Return 1 = Say ‘Goodbye’ 2 = Go to another box 3 = Hang upA prompt for the Item number refers to the box number. Enter the box number.Mailbox Setup2002Box associated with parameter 2001(Valid box number)A prompt for the Item number refers to the box number. Enter the box number.Mailbox Setup2100Mailbox password(Up to maximum digits specified during setup)A prompt for the Item number refers to the box number. Enter the box number.Mailbox Setup2101Sequence to turn on message waiting lamp(See technical bulletin or phone documentation)A prompt for the Item number refers to the box number. Enter the box number.Mailbox Setup2102Sequence to turn off message waiting lamp(See technical bulletin or phone documentation)A prompt for the Item number refers to the box number. Enter the box number.Mailbox Setup2110Box associated with parameter 2111(Valid box number)A prompt for the Item number refers to the box number. Enter the box number.Mailbox Setup2111Action to be taken if caller chooses “other options”0 = Return 1 = Say ‘Goodbye’ 2 = Go to another box 3 = Hang upA prompt for the Item number refers to the box number. Enter the box number.Mailbox Setup2112Mailbox has access to only Hotel guest privileges?1 = Yes 0 = NoA prompt for the Item number refers to the box number. Enter the box number. You can modify only one personal distribution list for the mailbox using the Teleparameter featureMailbox Setup2113Class of service assigned to mailbox0 - 7A prompt for the Item number refers to the box number. Enter the box number.Mailbox Setup2114Mailbox to which this mailbox is a client, if this is a restricted mailbox(Valid mailbox number)A prompt for the Item number refers to the box number. Enter the box number.Mailbox Setup (NTVP only)2145VCM User?(Valid mailbox number)A prompt for the Item number refers to the box number. Enter the box number.Mailbox Setup2115Language in which greeting is to play if call is via D.I.D0 - 9A prompt for the Item number refers to the box number. Enter the box number.Mailbox Setup2120Type of transfer0 = None 1 = Blind 2 = Wait for answer 3 = Screen 4 = Wait for ringA prompt for the Item number refers to the box number. Enter the box number.Mailbox Setup21213-way calling used0 = Always 1 = Day only 2 = Night only 3 = Schedule A 4 = Schedule B 5 = Schedule C 6 = Schedule DA prompt for the Item number refers to the box number. Enter the box number.
INSTALLATION AND MAINTENANCE MANUAL 4/0011-15TaskParam.NumberDescriptionAcceptable ValuesNotes:Mailbox Setup2122Number of rings within which called party must answer before system determines a no answer conditionNumber of ringsA prompt for the Item number refers to the box number. Enter the box number.Mailbox Setup2123Call transfer schedule0 = Always 1 = Day only 2 = Night only 3 = Schedule A 4 = Schedule B 5 = Schedule C 6 = Schedule DA prompt for the Item number refers to the box number. Enter the box number.Mailbox Setup2124Caller’s name voiced upon pickup?1 = Yes 0 = NoA prompt for the Item number refers to the box number. Enter the box number.Mailbox Setup2125Record conversation?1 = Yes 0 = NoA prompt for the Item number refers to the box number. Enter the box number.Mailbox Setup2126Transfer destinationExtension numberA prompt for the Item number refers to the box number. Enter the box number.Mailbox Setup2130(With parameter 2134) Type of pager0 = None 1 = Tone-only pager (no display) 2 = Display pagerA prompt for the Item number refers to the box number. Enter the box number.Mailbox Setup2131(With parameter 2134) Minutes between calls to pager00 - 20A prompt for the Item number refers to the box number. Enter the box number.Mailbox Setup2132(With parameter 2134) Number of times to call pager00 - 99A prompt for the Item number refers to the box number. Enter the box number.Mailbox Setup2133(With parameter 2134) Schedule during which calls should be sent to pager0 = Always 1 = Day only 2 = Night only 3 = Schedule A 4 = Schedule B 5 = Schedule C 6 = Schedule DA prompt for the Item number refers to the box number. Enter the box number.Mailbox Setup2134Mailbox owner’s pager number(Pager number)A prompt for the Item number refers to the box number. Enter the box number.Mailbox Setup2135(Accessible only when the a Comdial phone system was selected during PBX Setup, see section 3) Mailbox owner allowed to record calls?1 = Yes 0 = NoA prompt for the Item number refers to the box number. Enter the box number.Mailbox Setup2136(Accessible only when the a Comdial phone system was selected during PBX Setup, see section 3) (With parameter 2135) Maximum minutes of call recording permitted1 – 99A prompt for the Item number refers to the box number. Enter the box number.
INSTALLATION AND MAINTENANCE MANUAL 4/0011-16TaskParam.NumberDescriptionAcceptable ValuesNotes:Mailbox Setup2137(Accessible only when the a Comdial phone system was selected during PBX Setup, see section 3) (With parameter 2135) Minimum seconds a recording must last to be retained1 - 99A prompt for the Item number refers to the box number. Enter the box numberMailbox Setup2138(Accessible only when the a Comdial phone system was selected during PBX Setup, see section 3) (With parameter 2135) The interval at which an audible beep is sounded during calls being recorded1 – 99 99 = no beepA prompt for the Item number refers to the box number. Enter the box numberMailbox Setup2139(Accessible only when the a Comdial phone system was selected during PBX Setup, see section 3) Play a ringburst when the caller begins to leave a message?1 = Yes 0 = NoA prompt for the Item number refers to the box number. Enter the box number.Mailbox Setup2141Action to be taken after personal greeting is played0 = Wait for a digit 1 = Begin recording a message 2 = Page the mailbox owner 3 = Record a message, then page the mailbox ownerA prompt for the Item number refers to the box number. Enter the box number.Mailbox Setup2142Hours after which messages are to be auto- forwarded0 - 999A prompt for the Item number refers to the box number. Enter the box number.Mailbox Setup2143(With parameter 2142) Box to which new messages are to be auto-forwarded(Valid mailbox number)A prompt for the Item number refers to the box number. Enter the box number.Mailbox Setup2144(With parameters 2142 and 2143) Schedule during which auto-forwarding is to be active0 = Always 1 = Day only 2 = Night only 3 = Schedule A 4 = Schedule B 5 = Schedule C 6 = Schedule DA prompt for the Item number refers to the box number. Enter the box number.Mailbox Setup2151(With parameter 2155) Number of times to run the message delivery cycle.0 - 99A prompt for the Item number refers to the box number. Enter the box number. You can modify only one message delivery set up for the mailbox using the Teleparameter feature.
INSTALLATION AND MAINTENANCE MANUAL 4/0011-17TaskParam.NumberDescriptionAcceptable ValuesNotes:Mailbox Setup2152(With parameter 2155) Number of times number is to be called0 - 99A prompt for the Item number refers to the box number. Enter the box number. You can modify only one message delivery set up for the mailbox using the Teleparameter feature.Mailbox Setup2153(With parameter 2155) Minutes in between calls to number2 - 99A prompt for the Item number refers to the box number. Enter the box number. You can modify only one message delivery set up for the mailbox using the Teleparameter feature.Mailbox Setup2154(With parameter 2155) Schedule during which message delivery is active0 = Always 1 = Day only 2 = Night only 3 = Schedule A 4 = Schedule B 5 = Schedule C 6 = Schedule DA prompt for the Item number refers to the box number. Enter the box number. You can modify only one message delivery set up for the mailbox using the Teleparameter feature.Mailbox Setup2155Number to call for message delivery(Phone or beeper number)A prompt for the Item number refers to the box number. Enter the box number. You can modify only one message delivery set up for the mailbox using the Teleparameter feature.Mailbox Setup2159Personal distribution list 1 enabled for mailbox?1 = Yes 0 = NoA prompt for the Item number refers to the box number. Enter the box number. You can modify only one personal distribution list for the mailbox using the Teleparameter feature.Mailbox Setup2160 to 2179Personal distribution list 1 members(Valid mailbox numbers)A prompt for the Item number refers to the box number. Enter the box number. You can modify only one personal distribution list for the mailbox using the Teleparameter feature.(VP) Other Customizations Setup / (NTVP) General Information Setup5018Maximum box length caller can dial2 - 4(VP) Other Customizations Setup / (NTVP) PBX Information Setup5019Seconds of initial pause before main greeting is played0 - 10
INSTALLATION AND MAINTENANCE MANUAL 4/0011-18TaskParam.NumberDescriptionAcceptable ValuesNotes:(VP) Other Customizations Setup / (NTVP) General Information Setup5020When VP system should play time and date0 = When caller asks 1 = Before each message 2 = After each message(VP) Other Customizations Setup / (NTVP) General Information Setup5021Play called party’s name when call is answered?1 = Yes 0 = No(VP) Other Customizations Setup / (NTVP) General Information Setup5022Announce call when call is answered?1 = Yes 0 = No(VP) Other Customizations Setup / (NTVP) Custom Flags Setup5076 to 5079Custom field (use under direction of technical support)---(VP) Other Customizations Setup / (NTVP) Custom Flags Setup5086 to 5089Debug field (use under direction of technical support)---Question Box Setup2001Action to take after questions are answered0 = Return 1 = Say ‘Goodbye’ 2 = Go to another box 3 = Hang upA prompt for the Item number refers to the box number. Enter the box number.Question Box Setup2002Box associated with parameter 2404(Valid box number)A prompt for the Item number refers to the box number. Enter the box number.Question Box Setup2400Number of mailbox that owns the Question box(Valid mailbox number)A prompt for the Item number refers to the box number. Enter the box number.Question Box Setup2401Replay digit answers for verification?1 = Yes 0 = NoA prompt for the Item number refers to the box number. Enter the box number.Question Box Setup2402Voice answers? (versus digit)1 = Yes 0 = NoA prompt for the Item number refers to the box number. Enter the box number.Question Box Setup2403Trigger owner mailbox notification of answers in this box?1 = Yes 0 = NoA prompt for the Item number refers to the box number. Enter the box number.Question Box Setup2404Digits caller can press to exit this box0 - 9, *, #A prompt for the Item number refers to the box number. Enter the box number.Question Box Setup2410Answer type for Question 100 = Voice 1 = DigitsA prompt for the Item number refers to the box number. Enter the box number.Question Box Setup2411Answer type for Question 10 = Voice 1 = DigitsA prompt for the Item number refers to the box number. Enter the box number.
INSTALLATION AND MAINTENANCE MANUAL 4/0011-19TaskParam.NumberDescriptionAcceptable ValuesNotes:Question Box Setup2412Answer type for Question 20 = Voice 1 = DigitsA prompt for the Item number refers to the box number. Enter the box number.Question Box Setup2413Answer type for Question 30 = Voice 1 = DigitsA prompt for the Item number refers to the box number. Enter the box number.Question Box Setup2414Answer type for Question 40 = Voice 1 = DigitsA prompt for the Item number refers to the box number. Enter the box number.Question Box Setup2415Answer type for Question 50 = Voice 1 = DigitsA prompt for the Item number refers to the box number. Enter the box number.Question Box Setup2416Answer type for Question 60 = Voice 1 = DigitsA prompt for the Item number refers to the box number. Enter the box number.Question Box Setup2417Answer type for Question 70 = Voice 1 = DigitsA prompt for the Item number refers to the box number. Enter the box number.Question Box Setup2418Answer type for Question 80 = Voice 1 = DigitsA prompt for the Item number refers to the box number. Enter the box number.Question Box Setup2419Answer type for Question 90 = Voice 1 = DigitsA prompt for the Item number refers to the box number. Enter the box number.Question Box Setup2420If the answer type is digits, minimum number of digits that must be entered for valid answer to question 10.1 - 999A prompt for the Item number refers to the box number. Enter the box number.Question Box Setup2421If the answer type is digits, minimum number of digits that must be entered for valid answer to question 1.1 - 999A prompt for the Item number refers to the box number. Enter the box number.Question Box Setup2422If the answer type is digits, minimum number of digits that must be entered for valid answer to question 2.1 - 999A prompt for the Item number refers to the box number. Enter the box number.Question Box Setup2423If the answer type is digits, minimum number of digits that must be entered for valid answer to question 3.1 - 999A prompt for the Item number refers to the box number. Enter the box number.Question Box Setup2424If the answer type is digits, minimum number of digits that must be entered for valid answer to question 4.1 - 999A prompt for the Item number refers to the box number. Enter the box number.Question Box Setup2425If the answer type is digits, minimum number of digits that must be entered for valid answer to question 5.1 - 999A prompt for the Item number refers to the box number. Enter the box number.Question Box Setup2426If the answer type is digits, minimum number of digits that must be entered for valid answer to question 6.1 - 999A prompt for the Item number refers to the box number. Enter the box number.