Canon printer imageCLASS MF236n User Manual

							Donotforciblyremovethejammeddocumentorpaperfromthemachine
Forcibly removing the paper may damage parts. If you are not able to remove the paper, contact your local
authorized Canon dealer or the Canon help line.
WhenaProblemCannotBeSolved(P.587)
Document Jams in the Feeder (MF249dw)
If there are documents placed in the feeder, remove them  4rst. Then, follow the procedure below.
1Removethejammeddocumentfromthefeedercover.1Open the feeder cover.2Move the lever to unlock.3Gently pull out the document.
 
2Removethejammeddocumentfromtheinnercoverinsidethefeeder.1Hold the green knob, and open the inner cover.
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							2Gently pull out the document.3Close the inner cover.
3Returntheleverbackinplace,andclosethefeedercover.
Document Jams in the Feeder (MF247dw / MF236n)
If there are documents placed in the feeder, remove them  4rst. Then, follow the procedure below.
1Openthefeedercover.Troubleshooting
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							2Gentlypulloutthedocument.3Closethefeedercover.
Paper Jams inside the Machine
1Removethetonercartridge.1Lift the operation panel.
The operation panel cannot be opened if the feeder is not completely closed. Forcing the operation panelup may cause damage.
2Open the toner cover by the grip at the front right of the toner cover.3Remove the toner cartridge.
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							2Gentlypulloutthedocument.3Checkwhetherpaperisjammedinsidethepaperexitguide.1Pull out toward you while pressing the button () to open the paper exit guide.
 
2Gently pull out the document.3Close the paper exit guide.
4Checkwhetherpaperisjammedinsidethemachine.Troubleshooting
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							1Gently pull out any paper between the 4xing assembly () and roller () until you can see the edge of
the paper.2Once the edge of the paper is visible, pull it out slowly.
5Checkwhetherpaperisjammedinthemanualfeedslotorpaperdrawer.1Slowly pull out any paper in the manual feed slot.2Open the paper cover and remove any loaded paper.
 
3Gently pull out the document.
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							4Load paper and close the paper cover.	For MF236n, proceed to step 7.
6Checkwhetherpaperisjammedinsidetherearcover.1Open the rear cover.2Gently pull out the document.3Close the rear cover.
7Installthetonercartridge.
	Align the right and left projections () with the toner cartridge guides, and push securely all the way in.
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							8Closethetonercover,andlowertheoperationpanel.IfyoucannotclosethetonercoverMake sure that the toner cartridge is inserted properly. Forcing it closed may cause damage.
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							WhenanErrorMessageAppears
1469-099
If you cannot send a fax or the memory is full, or you encounter operation problems, a message appears on the display. Find out more information about messages in the following list.
A counterfeit or non-Canon cartridge may be in use. The amount remaining
in the cartridge cannot be displayed correctly.
YoumightnotbeusingaCanongenuinetonercartridge.
	We recommend Canon genuine toner cartridges as replacement toner cartridges.
Consumables(P.659)
Cannot change the destination type of any destination that is registered to a
group.
AselecteddestinationcouldnotbeeditedbecauseitwasregisteredtoGroupDial.
	To  change  the  type  of  destination  that  is  registered  to  Group  Dial,  4rst  delete  the  registered  destination
from Group Dial. Next, change the destination type, and then register the destination to Group Dial again.
Cannot export. An error has been detected during  4le creation.
Exportingtheaddressbookfailed.
	Check the USB cable connecting the machine to a computer.
	 Check if you have access permission to the destination folder of the address book on the computer.
Importing/ExportingAddressBookDatawiththeSuppliedSoftware(P.165)
You cannot access or edit the address book if you do not have access permission to the destination folder of
the address book. If you do not have permission, log on as a user with access privileges, or change the destination for saving the address book.
Cannot  4nd the access point.
WhenautomaticsettingwithWPSwasattempted,awirelessroutercouldnotbedetectedwithina
specL4c periodoftime.
	 Connect again paying attention to the time limit.
SettingUpConnectionUsingWPSPushButtonMode(P.321)
SettingUpConnectionUsingWPSPINCodeMode(P.323)
AnSSIDofawirelessrouterwasentered,buttheentrywasincorrect.
	Check the SSID and enter the correct one again.
CheckingtheSSIDandNetworkKey(P.333)
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							SettingUpConnectionbySpecifyingDetailedSettings(P.329)
Awirelessroutercouldnotbedetectedduetosettingproblemsofthenetworktobeconnected.
	Check whether the machine is properly installed and ready to connect to the network.
Installation/SettingsProblems(P.567)
	 If the problem persists, check the security settings of the wireless router.
Cannot import. A  4le error has been detected.
Importingtheaddressbookfailed.
	Check the USB cable connecting the machine to a computer.
	 Check if the contents of address book to be imported is correct.
Importing/ExportingAddressBookDatawiththeSuppliedSoftware(P.165)
Cannot print RX data.
Areceiveddocumentcannotbeprintedduetothefollowing:
	Replacement period of the toner cartridge is near.
	 A cover is opened.
	 A toner cartridge is not set.
	 Paper is not set.
	 A document or paper jams.
	 An abnormality occurs.
	 Check  whether  the  problems  above  are  occurring.  If  messages  including  causes  and  solutions  appear  on
the display, check the contents.
Cannot receive the fax. Make sure the fax was sent correctly by the sender.
Therecipient'smachinedidnotrespondwithin35seconds.
	Ask the sender to send the fax again. If you hear a beep, tap  to receive the fax.
ReceivingFaxes(P.142)
Cannot send because more than one destination is  speci4ed.
Sendingafaxtomultipledestinationsisdisabled.
	To  specify  multiple  destinations,  you  need  to  set    to    or  Con4rm
Sequential Broadcast>. For more information, contact your Administrator.
ProhibitingSequentialBroadcasting(P.422)
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							Cannot specify a group.
GroupDialwasspecL4edasadestinationafterpressing.
	 Once  you  tap  ,  you  cannot  specify  destinations  in  Group  Dial.  Tap    on  the   screen, and specify destinations to send fax documents without tapping .
Cannot use Google Cloud Print. Server authentication failed.
CloudPrintcouldnotperformserverauthentication,orcouldnotacquireinformationforregistration.
	Check whether the date and time settings are correctly  speci4ed.
Date/TimeSettings(P.490)
Cannot use Google Cloud Print. Server communication error.
CloudPrintisunavailableduetoanerror.
Check whether the machine is correctly connected to a wireless LAN or wired LAN.
ConnectingtoaWirelessLAN(MF249dw/MF247dw)(P.319)
ConnectingtoaWiredLAN(P.318)
	 A  port  that  is  used  for  Cloud  Print  may  be  blocked  by  a  4rewall  or  other  protection.  Check  whether  the
5222 port is available with your computer.
	 If a proxy server is used on the network, check whether the proxy settings on the machine and the server
are correct. For details, contact your Network Administrator.
SettingaProxy(P.411)
Cart. Communication Error A counterfeit or non-Canon cartridge may be in
use.
Tonercartridgeisnotinstalledcorrectly,orthereispossibletroubleonthetonercartridge.
	Reinstall the toner cartridge. If this message does not disappear after reinstalling several times, the toner
cartridge  might  be  possibly  broken.  Contact  the  shop  where  you  purchased  the  machine,  or  the  Canon
Customer Care Center.
HowtoReplaceTonerCartridges(P.604)
YoumightnotbeusingaCanongenuinetonercartridge.
	We recommend Canon genuine toner cartridges as replacement toner cartridges.
Consumables(P.659)
Cartridge has reached end of lifetime. Rplcmt. recommended.
Thetonercartridgehasreachedtheendofitslifetime.
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