Canon printer PIXMA MG5622 User Manual

							4.
Hold the jammed paper with your hands.
If the paper is rolled up, pull it out.
5.
Pull the paper slowly not to tear it, then pull the paper out.
Keep an angle of the paper about 45 degrees and pull it slowly.
6.
Make sure that all the jammed paper is removed.
If the paper is torn, a piece of paper may remain inside the machine. Check the following and remove the piece of paper if it remains.
•
Does the piece of paper remain under the print head holder?
•
Does the little piece of paper remain inside the machine?
831 
						

							•Does the piece of paper remain in the right side or the left side space (C) inside the machine?7.
Close the operation panel slowly.
All print jobs in the queue are canceled. Reprint if necessary.
Note
•
When reloading the paper, confirm that you are using the paper suited for printing and are loading it correctly. If the message about paper jam is displayed on the LCD of the machine or on the
computer screen when you resume printing after removing all the jammed paper, a piece of paper
may remain inside the machine. In this case, confirm that no piece of paper remains inside the
machine.
If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact the service center.
832 
						

							In Other CasesMake sure of the following:
Check1  Are there any foreign objects around the paper output slot?
Check2 Is the paper curled?
Load the paper after correcting its curl.
833 
						

							1003Cause
The machine is out of paper, or paper does not feed.
Action Close the paper output tray, pull the cassette out, then load the paper.When you load the paper, insert the paper stack until the leading edge touches the far end of the cassette.
After loading the paper, push the cassette so that the 
 mark on the cassette aligns with the  mark on
the machine.
Open the paper output tray, then press the machine's  OK button.
Note
•
If you want to cancel printing, press the machine's  Stop button.
834 
						

							1200Cause
The operation panel is open.
Action Close the operation panel and wait for a while.Do not close it while you are replacing an ink tank.835 
						

							1250Cause
The paper output tray is closed.
Action
Open the paper output tray to resume printing.836 
						

							1310Cause
The size of paper may not be compatible with automatic duplex printing.
Action
The sizes of media suitable for auto duplex printing are A4 and Letter. Make sure that the size of the
paper loaded in the machine is correct. Pressing the  OK button will eject the paper and restart printing
from the front side of the next paper. The reverse side of the ejected sheet will not be printed.837 
						

							1401Cause
The print head may be damaged.
Action
Contact the service center.838 
						

							1403Cause
The print head may be damaged.
Action
Contact the service center.839 
						

							1405Cause
The print head may be damaged.
Action
Contact the service center.840