GTE Omni Scbs Installation And Maintenance Manual

							- Programming Service 
. 
I 
GUE OMNn sBccs 
COMPLETE NIGHT ANSWER SERVICE FUNCTION TASK IF TIME PERMITS 
OR IF INSTRUCTOR DIRECTS YOU TO DiI SO. 
WORK ORDER # 2.5 
:OMPANY NAME: NU SYSTEM CO. 
-0CATION: RESTON, VIRGINIA 
)RtGfNATOR: TELECOMMUNICATIONS MANAGER PHONE #: (703) 555-1212 
WORK ORDER # 2.5 (TASK #7) 
-ASKS: 
s Assign night ring trunks and answer station with CMC-306. 
‘ARAMETERS: 
(1) Identify following trunks as incoming night 
trunks: 
180 
181 
160 
170 
Select night answer group number “1”. 
(2) Assign both CS-20 instruments as night answer 
stations. Select night answer group “1”. 
(3) If night bell was previously installed, assign its 
designated equipment number (023) as station 
night answer. Select night answer group 
number “1”. NSTRUCTIONS: 
(1) 
(2) 
(3) Perform programming change for service 
function. 
Check the operation of changes after 
completion of this portion of the laboratory 
activity. 
Complete review exercise questions l-28. 
ESTON E: 
a VERIFY THAT ALL PROGRAMMING CHANGES REQUESTED IN WORK ORDERS HAVE BEEN 
PERFORMED CORRECTLY. 
0 ASK INSTRUCTOR TO INSPECT SERVICE FUNCTION CHANGES AND INITIAL YOUR PERFORMANCE 
CHECKLIST. 
l MAKE CERTAIN QUESTIONS i-28 OF REVIEW EXERCISE2.5 HAVE BEEN COMPLETED BEFORE 
SUBMITTING THE REVIEW EXERCISE TO THE INSTRUCTOR FOR GRADING. 
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							Student N 
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							INSTRUCTIONS: THE FOLLOWING EXERClSE CONSISTS OF MULTIPLE CHOICE, TRUE/FALSE, FILL IN 
THE BLANK, OR MATCHING TYPE QUESTIONS. ALL AVAILABLE RESOURCES (I.E. STUDENT 
WORKBOOK, NOTES, AND GTEP MANUAL) MAY BE USED AS REFERENCES. SUBMIT EXERCISE TO 
INSTRUCTOR FOR GRADING WHEN LAST QUESTION HAS BEEN COMPLETED. 
1. 
2. 
3. 
4. 
5. 
6. 
7. 
8. THE OMNI SBCS ALLOWS UP TO NUMBERS IN THE SYSTEM SPEED CALLING DIRECTORY. 
IN CMC-300, P2 IDENTIFIES 
THE SYMBOL IS USED TO INDICATE A PAUSE IN THE SYSTEM SPEED CALLING SEND 
NUMBER. 
IF DESIRED, CMC- IS USED TO CHANGE TRUNK ACCESS CODES PRIOR TO ENTRY IN THE 
SYSTEM SPEED CALLING DIRECTORY. 
THE STATION HUNTING GROUP NUMBERS 51-60 ARE RESERVED FOR 
A MAXIMUM OF VOICE HUNT GROUPS WITH UP TO 
DIRECTORY NUMBER 
MEMBERS IN EACH GROUP MAY BE ASSIGNED (PACKAGES A AND B). 
MATCH EACH OF THE FOLLOWING TERMS WITH ITS CORRECT DESCRIPTION: 
CIRCULAR HUNT GROUP TYPE A. ALL STATIONS ARE TRIED IN ORDER OF 
TERMINATING HUNT GROUP TYPE PROGRAMMED PRIORITY. 
PILOT HUNT GROUP TYPE B. ALL STATIONS ARE TRIED AROUND THE GROUP 
UNTIL IDLE STATION IS FOUND. 
C. IF A DESIGNATED STATION IS TRIED AND IS BUSY, 
ALL STATIONS WITHIN GROUP ARE TRIED. 
WHAT OCCURS IF A PILOT STATION AND THE OTHER MEMBERS OF ITS HUNT GROUP ARE BUSY? 
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							eview Exercise 
- Prog 
Functions ( 
.5) (Continue 
GUE OMNU EBCS 
9. IS IT POSSIBLE FOR A PHONE IN ONE PICKUP GROUP TO ANSWER AN INCOMING CALL TO 
ANOTHER PICKUP GROUP? 
10. A MAXIMUM OF 
PICKUP GROUPS WITH UP TO 
DIRECTORY NUMBER 
MEMBERS IN EACH GROUP MAY BE ASSIGNED (WITH PACKAGES A AND B). 
11. EXPLAIN THE PROCEDURE TO MOVE A MEMBER OF ONE PICKUP GROUP TO ANOTHER 
GROUP. 
12. HOT LINE NUMBERS I-IO ARE RESERVED FOR 
AND 51-90 FOR . 
(WITH PACKAGES A AND B). 
13. IS IT POSSIBLE FOR TWO STATION INSTRUMENTS TO BE BOTH ORIGINATING AND 
TERMINATING HOT LINE STATIONS TO EACH OTHER? 
. 
14. A MAXIMUM OF 
VOICE HOT LINES MAY BE ASSIGNED (WITH PACKAGES 
A AND B). 
15. IS IT POSSIBLE FOR HOT LINE STATIONS TO RECEIVE TERMINATING CALLS? 
. 
16. A MAXIMUM OF _ 
PAGING GROUPS WITH UP TO DIRECTORY NUMBER 
MEMBERS MAY BE ASSIGNED. 
17. INTERNAL ZONE PAGING REQUIRES THE USE OF 
INSTRUMENTS FOR BROADCAST. 
18. EXPLAIN THE PROCEDURE TO MOVE A MEMBER OF ONE PAGING GROUP TO ANOTHER 
GROUP. 
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							Exercise - Programming 
ontinue 
19. WHAT FACTOR(S) SHOULD BE CONSIDERED WHEN ESTABLISHING AN INTERNAL PAGING 
SYSTEM? 
20. WHAT PARAMETERS ARE REQUIRED WHEN ASSIGNING A MUSIC-ON-HOLD TRUNK WITH 
CMC-250? 
21. CMC ACTIVATES THE MUSIC-ON-HOLD FEATURE AFTER TRUNK ASSIGNMENT. 
22. WHAT HAPPENS TO TRUNK CALLS WHEN THE SYSTEM IS PLACED IN NIGHT MODE? 
23. A MAXIMUM OF - NIGHT ANSWER GROUPS WITH UP TO - 
NIGHT ANSWER MEMBERS 
IN EACH GROUP MAY BE ASSIGNED. 
24. EXPLAIN THE PROCEDURE IN WHICH AN INTERNAL STATION CAN ANSWER A CALL RINGING 
AT A NIGHT BELL OR STATION. 
25. WHAT HAPPENS TO A NIGHT CALL WHEN THE NIGHT ANSWER STATION IS USING ITS “CALL 
FORWARD” FEATURE TO ANOTHER STATION? (ATTEMPT THIS IN THE LAB). 
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							26. WHAT HAPPENS TO A NIGHT CALL WHEN THE NIGHT ANSWER STATION IS USING ITS “DO 
NOT DISTURB” FEATURE? (ATTEMPT THIS IN THE LAB.) 
27. A NIGHT BELL MAY BE ASSIGNED TO A NIGHT ANSWER STATION THROUGH THE USE OF A 
CIRCUIT ON THE CARD. 
28. MATCH EACH OF THE FOLLOWING CMC COMMANDS WITH ITS CORRECT DESCRIPTION. 
CMC-300 A. 
CMC-301 B. 
CMC-302 
C. 
CMC-303 D. 
- CMC-304 E. 
CMC-305 
F. 
CMC-306 
G. HOT LINE ASSIGNMENT 
INTERNAL ZONE PAGING ASSIGNMENT 
SYSTEM SPEED CALLING DIRECTORY ASSIGNMENT 
NIGHT ANSWER ASSIGNMENT 
MUSIC-ON-HOLD ASSIGNMENT 
PICKUP GROUP ASSIGNMENT 
HUNT GROUP ASSIGNMENT 
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							-_ 
r S f vice 
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							GIVEN: 
@ GTE OMNI SBSC 
. GTE OMNI SBSC PERIPHERALS 
@ PORTABLE MAINTENANCE PANEL 
SE AND SITE DOCUMENT 
ACTIWTY - P 
ING CLAS 
@ USE 
- 
- 
F SERVICE LEVELS TO STATION. 
- 
F SERVICE AND CLASS OF 
RESTRICT8ON TO TRUNK GROUPS. 
0 COMPLETE REVIEW EXERCISE. 
CRITERIA: 
@ DEMONSTRATION OF ABOVE TASKS IN ACCORDANCE WITH 
PROCEDURES OUTLINED IN OMNI SBCS GTEP MANUAL AND OMNI 
SBSC STUDENT WORKBOOK. 
@ REVIEW EXERCISE WILL BE COMPLETED CORRECTLY IN 
ACCORDANCE WITH PASS/FAIL CRITERIA OF THIS TRAINING 
ORGANIZATION. 
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							Programming 
Class of Service/Feature 
ssignment 
- 
1 DESCRIPTION ( 
0 ALLOWS STATION AND TRUNK FEATURES TO BE ASSIGNED OR 
REMOVED FROM SYSTEM CLASS OF SERVICE (COS) TABLE. 
0 DEFAULT DATA BASE ASSIGNS ALL STATIONS TO COS 1 WHICH 
PROVIDES ACCESS TO ALL FEATURES. 
@ 16 COS LEVELS MAY BE ASSIGNED PER TENANT GROUP WITH COS 
LEVEL 1 BEING LEAST RESTRICTIVE AND COS LEVEL 16 BEING 
MOST RESTRICTIVE. 
@ AFTER ASSIGNING FEATURES TO THE SYSTEM COS TABLE, INDIVIDUAL 
STATIONS RECEIVE COS DESIGNATIONS WITH CMC-202. TRUNK GROUP 
COS ASSIGNMENTS ARE MADE WITH CMC-252. 
1 PROCEDURE 1 * 
1. USE CMC-104 TO ASSIGN OR REMOVE: 
0 CLASS OF SERVICE (PI) 
CMC=104 
0 FEATURE NUMBER (P2) 
* REVIEW DEFAULT COS TABLE TO IDENTIFY COS LEVELS 
c 
PI: 3 
P2: 130 
REQUIRING ADDITION OR REMOVAL OF FEATURES. 
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							rogramming Class of Service an 
estriction/St 
k n 
1 DESCRIPTION 1 
@ STATIONS MAY BE ASSIGNED ONE OF 16 COS AND COR LEVELS. 
8 SEPARATE COS/COR ASSIGNMENTS MAY BE MADE FOR DAY AND NIGHT MODES. 
@ ALL STATIONS RECEIVE A COS LEVEL OF 1 OR COR LEVEL OF 1 THROUGH 
DEFAULT STANDARD DATA BASE SETTING. 
@ CSD DATA STATION COS AND COR LEVELS ARE ASSIGNED SEPARATELY WITH 
CMC-221. 
[ PROCEDURE 1 * 
IDENTIFY APPROPRIATE COS AND COR LEVELS FOR EACH STATION IN THE 
SYSTEM. 
1. USE CMC-202 TO ASSIGN OR CHANGE COS AND COR FOR EACH STATION: 
e STATION DIRECTORY NUMBER (PI) 
l CLASS OF SERVICE IN DAY MODE (P2) 
CLASS OF SERVICE IN NIGHT MODE (P3) CMC=202 
@ PI: 547 P4: 1 
. CLASS OF RESTRICTION IN DAY MODE (P4) P2: 1 
P5: 1 
P3: 6 
@ CLASS OF RESTRICTION IN NIGHT MODE (P5) 
Cl 
* CLASS OF RESTRICTION IS DISCUSSED IN TOLL AND MULTI-DIGIT 
RESTRICTION SECTION OF THIS WORKBOOK MODULE. 
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