Xerox 1632 2240 3535 Color Carrera Manual

							6/02
2-241 DC1632/2240
12-914
Status Indicator RAPs Prelaunch Training/Review
12-914 Stacker Tray Staple SetThe STAPLE SET count of the Stacker Tray exceeded 50 sets at the Staple Set Eject opera-
tion.ProcedureCheck the following:
This Fault Code is an operation message.  No need for servicing If the display of 012-914 has
not been cleared after removing the Staple Set, check the following: 
ï The Actuators of the Stack Paper Sensor for dragging and return failure.
ï Enter dC330 [012-200] and press Start.  Check the circuit of the Sensor.
Figure 1 Component Location
Figure 2 Stack Paper Sensor CDFigure 3 Finisher PWB
Stack 
Height 
Sensor
Stacker 
MotorSta c k 
Paper 
Sensor 
						

							6/02
2-242DC1632/2240
12-916
Prelaunch Training/Review Status Indicator RAPs
12-916 StaplingThe Staple Head Home Sensor turned on by the open operation while the Sensor failed to turn
on (stapling was not available due to an error) after the Staple Head began to close.ProcedureEnter dC330 [012-020] and press Start. The STAPLE MOTOR energizes.
YN
Check conductivity of the following:
ï Between the Finisher PWB p/j and the Staple Head p/j
ï Between the Finisher PWB p/j and the Staple Head p/j
ï Between the Finisher PWB p/j and the Staple Head p/j
ï Between the Finisher PWB p/j and the Staple Head p/j
Is the resistance 1 Ohm or less for all wires.
YN
Check wires with more than 1 Ohm for an open circuit or poor contact.
Replace the Stapler Assembly (PL 17.9). 
If the problem continues, replace the Finisher PWB (PL 17.13).
Replace the Staple Head.  Leave the Connector plugged in.
Turn the gear of the Staple Motor manually to make the Actuator interrupt the Staple Head
Home Sensor. +5 VDC is measured between the Finisher PWB p/j (+) and Finisher PWB
Chassis (-).
YN
Replace the Finisher PWB (PL 17.13).
+5 VDC is measured between the Staple Head p/j (+) and Finisher PWB Chassis (-).
YN
Check the wire between the Staple Head p/j and the Finisher PWB p/j for an open circuit
or poor contact.
Check conductivity of the following:
ï Between the Finisher PWB p/j and the Staple Head p/j
ï Between the Finisher PWB p/j and the Staple Head p/j
Is the resistance 1 Ohm or less for both wires.
YN
Check wires with more than 1 Ohm for an open circuit or poor contact.
Replace the Stapler Assembly (PL 17.9). 
If the problem continues, replace the Finisher PWB (PL 17.13).Figure 1 Stapler Motor CD
Figure 2 Staple Head Home Sensor 
						

							6/02
2-243 DC1632/2240
12-916
Status Indicator RAPs Prelaunch Training/ReviewFigure 3 Finisher PWB 
						

							6/02
2-244DC1632/2240
12-960
Prelaunch Training/Review Status Indicator RAPs
12-960 Stacker Tray Full Stackï The system detected Small Size Paper full during the Stacker Tray Height Adjustment
operation during lowering.
ï The system detected Small Size Paper full during the Stacker Tray Height Adjustment
operation (during lowering down) when the Big Size Paper is ejected.
ï The Big Size Paper  was ejected while the system already detected Big Size Paper FULL
(HALF).ProcedureRemove the Finisher Front Cover.
Enter dC330 [012-204] and press Start.  Actuate the Stack A Sensor with a sheet of paper.
The display changes.
YN
Check the Stack A Sensor using the Generic Transmissive Sensor RAP.
Enter dC330 [012-205] and press Start.  Actuate the Stack B Sensor with a sheet of paper.
The display changes.
YN
Check the Stack B Sensor using the Generic Transmissive Sensor RAP.
Enter dC330 [012-200] and press Start.  Actuate the Actuator of the Stack Paper Sensor. The
display changes.
YN
Check the PAPER SENSOR using the Generic Transmissive Sensor RAP.
Enter dC330 [012-050] (up) or [12-051] (down) and press Start. The Stacker Tray moves.
YN
The Stacker Motor energizes.
YN
With [12-050] (up) running +24 VDC is measured between the Finisher PWB p/j
(+) and Finisher PWB Chassis (-).
YN
Replace the Finisher PWB (PL 17.13).
With [12-050] (up) running +24 VDC is measured between the Stacker Motor p/j
(+) and Finisher PWB Chassis (-). 
YN
Check the wire between the Finisher PWB p/j and the Stacker Motor p/j for an
open circuit or poor contact.
With [12-050] (up) running +24 VDC is measured between the Stacker Motor p/j
(+) and Finisher PWB Chassis (-). 
YN
Replace the Stacker Motor (PL 17.9).
Check the wire between the Finisher PWB p/j and the Stacker Motor p/j for an open
circuit or poor contact.  
If no problems are found, replace the Finisher PWB (PL 17.13).  
If the problem continues, replace the Stacker Motor (PL 17.11).
Check the following:ï The Stacker Motor Gear for wear and damage
ï The Stacker Tray for dragging and improper installation
ï The Stacker Elevator Belt/rack/gear for wear and damage
Remove the other mechanical causes of the Stacker Tray not operating.
Replace the Finisher PWB (PL 17.13).
Figure 1 Component Location
Figure 2 Stack A Sensor CD
Upper 
Limit 
SensorStack A 
Sensor
Stack B 
Sensor
A
A 
						

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2-245 DC1632/2240
12-960
Status Indicator RAPs Prelaunch Training/ReviewFigure 3 Stack B Sensor CD
Figure 4 Stacker Motor CD
Figure 5 Finisher PWB 
						

							6/02
2-246DC1632/2240
12-961
Prelaunch Training/Review Status Indicator RAPs
12-961 Mix Full Stackï Compared to the maximum paper size that was loaded at the previous job, the paper size
(either feed direction or width direction) of the next job is bigger. 
ï Staple mode has been changed while the width of the maximum paper size that was
loaded at the previous job is less than 279.4mm.
ï The maximum paper size that was loaded at the previous job is unknown.ProcedureRemove the Finisher Front Cover.
Enter dC330 [012-204] and press Start.  Actuate the Stack A Sensor with a sheet of paper.
The display changes.
YN
Check the Stack A Sensor using the Generic Transmissive Sensor RAP.
Enter dC330 [012-205] and press Start.  Actuate the Stack B Sensor with a sheet of paper.
The display changes.
YN
Check the Stack B Sensor using the Generic Transmissive Sensor RAP.
Enter dC330 [012-200] and press Start.  Actuate the Actuator of the Stack Paper Sensor. The
display changes.
YN
Check the Paper SensoR using the Generic Transmissive Sensor RAP.
Enter dC330 [012-050] (up) or [12-051] (down) and press Start. The Stacker Tray moves.
YN
The Stacker Motor energizes.
YN
With [12-050] (up) running +24 VDC is measured between the Finisher PWB p/j
(+) and Finisher PWB Chassis (-).
YN
Replace the Finisher PWB (PL 17.13).
With [12-050] (up) running +24 VDC is measured between the Stacker Motor p/j
(+) and Finisher PWB Chassis (-). 
YN
Check the wire between the Finisher PWB p/j and the Stacker Motor p/j for an
open circuit or poor contact.
With [12-050] (up) running +24 VDC is measured between the Stacker Motor p/j
(+) and Finisher PWB Chassis (-). 
YN
Replace the Stacker Motor (PL 17.11).
Check the wire between the Finisher PWB p/j and the Stacker Motor p/j for an open
circuit or poor contact.  
If no problems are found, replace the Finisher PWB (PL 17.13).  
If the problem continues, replace the Stacker Motor (PL 17.11).
Check the following:
Remove the other mechanical causes of the Stacker Tray not operating.ï The Stacker Motor Gear for wear and damage
ï The Stacker Tray for dragging and improper installation
ï The Stacker Elevator Belt/rack/gear for wear and damage
Replace the Finisher PWB (PL 17.13).
Figure 1 Component Location
Figure 2 Stack A Sensor CD
Upper 
Limit 
SensorStack A 
Sensor
Stack B 
Sensor
Stack 
Paper 
SensorStacker 
Motor
A
A 
						

							6/02
2-247 DC1632/2240
12-961
Status Indicator RAPs Prelaunch Training/ReviewFigure 3 Stack B Sensor CD
Figure 4 Stack Paper Sensor CD
Figure 5 Stacker Motor CDFigure 6 Finisher PWB 
						

							6/02
2-248DC1632/2240
12-965
Prelaunch Training/Review Status Indicator RAPs
12-965 Staple Near Emptyï The Low Staple Switch detected Low Staple at Power On and Interlock Close.
ï The Low Staple Switch detected Low Staple at Staple Head Close.ProcedureInstall a new Staple Cartridge loaded with staples. +5VDC measured between the Finisher
PWB p/j (+) and Finisher PWB Chassis (-).
YN
Replace the Finisher PWB (PL 17.13).
+5VDC measured between the Stapler Assembly p/j (+) and Finisher PWB Chassis (-).
YN
Check the wire between the Stapler Assembly p/j and the Finisher PWB p/j for an open
circuit or poor contact.
Check the wire between the Stapler Assembly p/j and the Finisher PWB p/j and between the
Stapler Assembly p/j and Finisher PWB p/j for an open circuit or poor contact.
If no problems are found, replace the Stapler Assembly (PL 17.9). 
If the problem continues, replace the Finisher PWB (PL 17.13).
Figure 1 Low Staple Sensor CDFigure 2 Finisher PWB 
						

							6/02
2-249 DC1632/2240
12-966
Status Indicator RAPs Prelaunch Training/Review
12-966 Scratch Sheet CompileAn abnormal paper (SCRATCH SHEET) is output to the COMPILER.ProcedureThis Fault Code is an operator message.  No service required 
						

							6/02
2-250DC1632/2240
12-969
Prelaunch Training/Review Status Indicator RAPs
12-969 IOT Top Tray FullThe Top Tray Full Sensor has detected FULL status for 10 sec continuously.ProcedureEnter dC330 [012-215] and press Start.  Move paper near the Top Tray Full Sensor, then away
from it. The display changes.
YN
Check the Top Tray Full Sensor using the Generic Reflective Sensor RAP.
Check the sensor for improper installation.  If no problems are found, replace the Finisher PWB
(PL 17.13).
Figure 1 Component Location
Figure 2 Top Tray Full Sensor CDFigure 3 Finisher PWB
To p  T r a y  F u l l  
Sensor