Xerox 1632 2240 3535 Color Carrera Manual

							6/02
2-391 DC1632/2240
116-376, 116-377
Status Indicator RAPs Prelaunch Training/Review
116-376  Port 9100 Software[Detection Conditions] Port 9100 Software FailProcedureSwitch power off then on. The problem continues.
YN
Return to service call procedures.
Again, switch power off then on.
116-377  Video DMA[Detection Conditions] Video DMA failure was detected.ProcedureSwitch power off then on. The problem continues.
YN
Return to service call procedures.
Replace the ESS PWB (PL 13.1). 
						

							6/02
2-392DC1632/2240
116-378, 116-379
Prelaunch Training/Review Status Indicator RAPs
116-378  MCR SoftFatal error of MCR (Mail Contents Requester)ProcedureSwitch power off then on. The problem continues.
YN
Return to service call procedures.
Again, switch power off then on.
116-379  MCC SoftFatal error of MCC (Mail Contents Creator)ProcedureSwitch power off then on. The problem continues.
YN
Return to service call procedures.
Switch power off then on. 
						

							6/02
2-393 DC1632/2240
116-380, 116-381
Status Indicator RAPs Prelaunch Training/Review
116-380  MF UI Cont SoftFatal error of MF UI cont
Due to an error during the software processing, the subsequent processes cannot be per-
formed.ProcedureSwitch power off then on. The problem continues.
YN
Return to service call procedures.
Perform re-installation of the ESS software.
If the problem continues, replace the ESS PWB (PL 13.1).
116-381  Data Link Layer Error between Cont and UI 
PanelController - MF UI panel: Communication error on the Data Link layer
At the communication between the ESS and Panel, the ESS detected an initialization error of
SCOPE, a message sending error, or retrieve error of the received data.ProcedureSwitch power off then on. The problem continues.
YN
Return to service call procedures.
Perform re-installation of the ESS or Panel software.
If the problem continues, replace the ESS PWB (PL 13.1).
If the problem continues, replace the Control Panel (PL 18.2). 
						

							6/02
2-394DC1632/2240
116-382, 116-388
Prelaunch Training/Review Status Indicator RAPs
116-382 Panel  Application Layer Command Error on UIController - MF UI panel: Command error at the application level
A necessary parameter was not sent from the Panel, an length error was detected in a variable
parameter, or the confirmation message was not returned for a specified time after the request
message had been sent to the Panel. ProcedureSwitch power off then on. The problem continues.
YN
Return to service call procedures.
Perform re-installation of the ESS software.
If the problem continues, replace the ESS PWB (PL 13.1).
116-388  No HD that Should BeThe necessary HD was not installed.
Though the system has the configuration requiring the installation of the HD (with Fax), it
detected that the HD was not installed.ProcedureSwitch power off then on. The problem continues.
YN
Return to service call procedures.
Install the HD. 
						

							6/02
2-395 DC1632/2240
116-389, 116-390
Status Indicator RAPs Prelaunch Training/Review
116-389  No Add-On RAM that Should BeThe necessary expansion RAM was not installed.
Though the system has the configuration requiring the installation of the expansion RAM (with
the HD), it detected that the expansion RAM was not installed.ProcedureSwitch power off then on. The problem continues.
YN
Return to service call procedures.
Install the expansion RAM.  
116-390  Standard ROM and NVM Version MismatchA mismatch of the versions between the standard ROM and NVM was detected.ProcedureSwitch power off then on. The problem continues.
YN
Return to service call procedures.
Initialize the NVM by following the instructions on the LCD display.
(When the NVM is not to be initialized, use the standard ROM whose version is applicable.) 
						

							6/02
2-396DC1632/2240
116-395, 116-396
Prelaunch Training/Review Status Indicator RAPs
116-395  USB SoftFatal error related to USB
Due to an error during the software processing, the subsequent processes cannot be per-
formed.ProcedureSwitch power off then on. The problem continues.
YN
Return to service call procedures.
Perform re-installation of the ESS software.
If the problem continues, replace the ESS PWB (PL 13.1).
116-396  Mail IO SoftFatal error related to Mail IO
Due to an error during the software processing, the subsequent processes cannot be per-
formed.ProcedureSwitch power off then on. The problem continues.
YN
Return to service call procedures.
Perform re-installation of the ESS software.
If the problem continues, replace the ESS PWB (PL 13.1). 
						

							6/02
2-397 DC1632/2240
116-398, 116-399
Status Indicator RAPs Prelaunch Training/Review
116-398  IPP SoftFatal error related to IPP
Due to an error during the software processing, the subsequent processes cannot be per-
formed.ProcedureSwitch power off then on. The problem continues.
YN
Return to service call procedures.
Perform re-installation of the ESS software.
If the problem continues, replace the ESS PWB (PL 13.1).
116-399  JME SoftFatal error related to JME
Due to an error during the software processing, the subsequent processes cannot be per-
formed.ProcedureSwitch power off then on. The problem continues.
YN
Return to service call procedures.
Perform re-installation of the ESS software.
If the problem continues, replace the ESS PWB (PL 13.1). 
						

							6/02
2-398DC1632/2240
116-701, 116-702
Prelaunch Training/Review Status Indicator RAPs
116-701  Execute forced separation of two sidesDue to insufficient memory, 2-Sided print is impossible.ProcedureSwitch power off then on. The problem continues.
YN
Return to service call procedures.
Expand the memory or install the HD if the HD is not installed.
116-702  Perform printing by using a substitution font[Detection Conditions]  Printed with a substitution font.ProcedureSwitch power off then on. The problem continues.
YN
Return to service call procedures.
Again, switch power off then on. 
						

							6/02
2-399 DC1632/2240
116-703, 116-710
Status Indicator RAPs Prelaunch Training/Review
116-703  PS Interpret errorAn error has occurred in language analysisProcedureSwitch power off then on. The problem continues.
YN
Return to service call procedures.
Correct the job data.
116-710  HP-GL spool file overflows[Detection Conditions]  HP-GL/2 memory overflowProcedureSwitch power off then on. The problem continues.
YN
Return to service call procedures.
Increase the HP-GL spool size. Or install the HD.   
						

							6/02
2-400DC1632/2240
116-711, 116-712
Prelaunch Training/Review Status Indicator RAPs
116-711  PLW form synthesis errorSynthesis is impossible because the size/orientation of the PLW forms drawing is different
from that of the paper.ProcedureSwitch power off then on. The problem continues.
YN
Return to service call procedures.
Select the paper with the size and orientation of the registered form.
116-712  Insufficient PLW form capacityThe PLW form/logo data cannot be registered because of the insufficient RAM or Hard Disk
space.ProcedureSwitch power off then on. The problem continues.
YN
Return to service call procedures.
Use the Operation Panel to check the registered forms/logos, and delete unnecessary ones.
Or increase the allocated capacity of the RAM disk.