Xerox 1632 2240 3535 Color Carrera Manual

							6/02
2-291 DC1632/2240
16-780, 16-781Status Indicator RAPs Prelaunch Training/Review
16-780  HD AccessThe HD Access Error has occurred during scanned image conversion process by I-Formatter.ProcedureSwitch power off then on. The problem continues.
YN
Return to service call procedures.
Replace the HD  (PL 13.1) and retry scanning.
16-781  Scan ServerNet Connection Error during Scanning.  Connection to the Server cannot be established during
Scan to Server file transfer operation.ProcedureSwitch power off then on. The problem continues.
YN
Return to service call procedures.
Set Sub-net Mask and Gateway of the main processor correctly.
From the destination server, check that you can identify the M/C with ping.
From a Windows95 or UNIX machine to check that the FTP connection to the destination
server is possible. 
						

							6/02
2-292DC1632/2240
16-782, 16-783
Prelaunch Training/Review Status Indicator RAPs
16-782  Scan Server LoginServer Login Error during Scanning.  Cannot log in to the Server during Scan to Server file
transfer operation.ProcedureSwitch power off then on. The problem continues.
YN
Return to service call procedures.
Set the log-in name and password in the destination server.
Make correct settings for the attributes of the Job Template file.
From a client PC, set the same account as the above as a resource in CW.
16-783  Server PathServer Path Error at Scanning.  The specified path cannot be found at Scan to Server file
transfer operation.ProcedureSwitch power off then on. The problem continues.
YN
Return to service call procedures.
Make correct settings for the attributes of the Job Template file. 
						

							6/02
2-293 DC1632/2240
16-784, 16-785Status Indicator RAPs Prelaunch Training/Review
16-784  Server WriteWrite Error at Scanning. The Server cannot be written to at the Scan to Server file transfer.ProcedureSwitch power off then on. The problem continues.
YN
Return to service call procedures.
Check that there is Write Authorization: in the server directory.
Create free space on the server disk.
16-785  Server HD FullServer File Full at Scanning.  The Server File System became full during the Scan to Server
file transfer. ProcedureSwitch power off then on. The problem continues.
YN
Return to service call procedures.
Check that there is Write Authorization in the server directory.
Create free space on the server disk. 
						

							6/02
2-294DC1632/2240
16-786, 16-787
Prelaunch Training/Review Status Indicator RAPs
16-786  HD Scan WriteInternal HD Write Error at Scanning.  A temporary file cannot be written to the internal HD at
the Scan to Server file transfer.ProcedureSwitch power off then on. The problem continues.
YN
Return to service call procedures.
HD may be filled with print jobs.  Allow time and retry.
If the problem continues, format the HD.
If the problem continues, replace the HD (PL 13.1).
16-787  Job Template SyntaxThis is a syntax error in the Job Template during Scan to Server operation and limited to the
following cases (because of Redirector detection): Server IP Address Incorrect (IP Syntax
Error)ProcedureSwitch power off then on. The problem continues.
YN
Return to service call procedures.
Check the contents of the attributes (string RepositoryName) in the Job Template file. 
						

							6/02
2-295 DC1632/2240
16-788, 16-793  MF I/O HD
Status Indicator RAPs Prelaunch Training/Review
16-788  Mailbox to PCRetrieval Failed at Scan to PC (via Web Browser.ProcedureSwitch power off then on. The problem continues.
YN
Return to service call procedures.
Improve the connection status to a network.
Check for problem such as duplicated IP addresses.
16-793  MF I/O HD FullMFIO HD FullProcedureSwitch power off then on. The problem continues.
YN
Return to service call procedures.
Insufficient Area of Hard Disk (MF I/O). 
						

							6/02
2-296DC1632/2240
16-950, 16-951
Prelaunch Training/Review Status Indicator RAPs
16-950  Tray 1 EmptyTray 1 EmptyProcedureSwitch power off then on. The problem continues.
YN
Return to service call procedures.
Add paper.
16-951  Tray 2 EmptyTray 2 EmptyProcedureSwitch power off then on. The problem continues.
YN
Return to service call procedures.
Add paper. 
						

							6/02
2-297 DC1632/2240
16-952, 16-953Status Indicator RAPs Prelaunch Training/Review
16-952  Tray 3 EmptyTray 3 EmptyProcedureSwitch power off then on. The problem continues.
YN
Return to service call procedures.
Add paper.
16-953  Tray 4 EmptyTray 4 EmptyProcedureSwitch power off then on. The problem continues.
YN
Return to service call procedures.
Add paper. 
						

							6/02
2-298DC1632/2240
16-954, 16-958
Prelaunch Training/Review Status Indicator RAPs
16-954  Tray 5 EmptyTray 5 EmptyProcedureSwitch power off then on. The problem continues.
YN
Return to service call procedures.
Add paper.
16-958  Tray 5 SizeTray 5 Size MismatchProcedureSwitch power off then on. The problem continues.
YN
Return to service call procedures.
Load proper paper in the tray. 
						

							6/02
2-299 DC1632/2240
16-959, 16-960Status Indicator RAPs Prelaunch Training/Review
16-959  Tray 1 SizeTray 1 Size MismatchProcedureSwitch power off then on. The problem continues.
YN
Return to service call procedures.
Load proper paper in the tray.
16-960  Tray 2 SizeSize Mismatch Tray 2 Size MismatchProcedureSwitch power off then on. The problem continues.
YN
Return to service call procedures.
Load proper paper in the tray. 
						

							6/02
2-300DC1632/2240
16-961, 16-962
Prelaunch Training/Review Status Indicator RAPs
16-961  Tray 3 SizeTray 3 Size MismatchProcedureSwitch power off then on. The problem continues.
YN
Return to service call procedures.
Load proper paper in the tray.
16-962  Tray 4 SizeTray 4 Size MismatchProcedureSwitch power off then on. The problem continues.
YN
Return to service call procedures.
Load proper paper in the tray.