Inter-Tel Imx/Gmx 416/832 Installation Manual

							JNTER-TELdPRACTICES 
IMX/GMX 416/832 INSTALLATION & WANCE INSTALLATION 
Issue 1, November 1994 
NOTE: When testing a 12-line keyset, a 
hookflash must be performed for each 
missing station programmable key 
(13-24). To do this, lift and replace the 
handset each time a missing key (13-24) 
istobepressed. 
2. Feature keys in this order: REDIAL, SYS 
SPD, ANSWER, OUTGOING, SPKR, 
CNF, MUTE, FWD, DAlX, DND, IC, 
MSG, HOLD, XFR, PAGE, QUE, MU- 
SIC, and SPCL. 
3. Keypad keys in the following order: l-9, 
l , 0, and #. 
8-Line (non-AIM) Keysets: 
1. The call keys and station programmable 
keys from left to right: 1,2,3,4,5,6,7, 
and 8. 
2. Feature keys in this order: SPKR, IC, 
FWD, MSG, MUTE, CNF, DND, PAGE, 
ANSWER, OUTGOING, HOLD, Xl%, 
QUE, and SPCL. 
3. Keypad keys in the following order: l-9, 
*, 0, and #. 
f. After all the keys have been tested, it takes 
about ten seconds for the keyset to return to 
normal operation. (Display keysets show 
KTS SELF-TEST DONE for about five sec- 
onds. Then, the keyset’s identification, as de- 
scribed in the NOTE to step 6 on page 3-116, 
displays for about five seconds.) 
g. Replace the keyset if faulty. 
AIM Keysets (24&e, 12&e, and S-line): 
a. While pressing the asterisk (*) and pound (#) 
keys, unplug and replace the keyset line cord. 
b. Release the keys. The keyset rings momen- 
tarily. (Display shows a dark display - all 
pixels lit.) 
c. Lift and replace the handset. The keyset rings 
momentarily. (Display shows a blank display 
- no pixels lit.) 
d. Lift and replace the handset. The keyset rings 
momentarily and all LED-equipped keys 
light. (Display shows KTS SELF-TESTLED 
MAlRlX.) If any of the LEDs do not light, 
return the keyset for repair. 
e. Lift and replace the handset. The keyset rings 
momentarily and all of the LEDs go out. 
Page 3-117 f. 
&3 
h. 
1. 
j- 
k. 
1. (Display shows KTS SELF-THST KEY MA- 
TRIX-1 
One at a time, press each of the keys on the 
keyset in any order. A progress tone (or a 
DTMF tone for keypad keys) is heard if the 
key is functioning properly. If the signals are 
not heard, the key is faulty. Return the keyset 
for repair if any key is faulty. 
Lift and replace the handset. The audio inte- 
grated module tones are broadcast over the 
speakerphone speaker. (Display shows KTS 
sELF-TEsTAlMmm.) 
Lift and replace the handset. Audio inte- 
grated module tones of various volume lev- 
els, from softest to loudest, are broadcast 
over the speakerphone 
speaker. (Display 
shows KTS SELF-TEST AIM ‘l’GNE VOL- 
-4 
Lift and replace the handset. Tones of various 
volume levels, from softest to loudest, are 
broadcast over the speakerphone speaker. 
(Display shows KTS SELF-TEST AIM SPK 
VOLUME.) 
Lift the handset, then press and release the 
hookswitch. Tones of various volume levels, 
from softest to loudest, are broadcast over the 
handset receiver. (Display shows KTS 
SELF-TEST AlA4 HS VOLUME.) 
Press and release the hookswitch. A continu- 
ous tone is broadcast over the handset receiv- 
er using the primary voice path. (Display 
shows KTS SELF-TEST AIM XMT/RCV 
PRI.) 
Press and release the hookswitch. (If testing 
an g-line IMX AIM keyset, proceed to the 
next step.) A continuous tone 
is broadcast 
over the handset receiver using the secondary 
voice path. (Display shows KTS SELF- 
TEST AlM XMT/RCV SEC.) 
m. Press and release the hookswitch. The hand- 
set transmitter is connected to the handset re- 
ceiver via the primary voice path. (Display 
shows KTS SELF-TEST HOT HANDSET 
PRl.) 
n. 
0. 
While speaking into the handset transmitter, 
determine that sidetone is being received 
over the handset receiver. 
Press and release the hookswitch. (If testing 
an 8-line IMX AIM keyset, proceed to step 
q.) The handset transmitter is connected to  
						

							INSTALLATION Issue 1, November 1994 INTER-TELPRACTICES IMX/GMX 416/832 INSTALIATION & MAINTRNANCE 
the handset receiver via the secondary voice 
path. (Display shows KTS SELFTESTHOT 
HANDSET SEC.) 
p. While speaking into the handset transmitter, 
determine that sidetone is being received 
over the handset receiver. 
q. Press and release the hookswitch. The speak- 
erphone microphone is connected to the 
handset receiver. (Display shows KTS 
SELF-TEST SPKRPHONE MIC.) 
r. While speaking into the speakerphone 
microphone (or rubbing a finger over the 
opening to the microphone), determine that 
the sound is being broadcast over the handset 
receiver. s. Place the handset back in its cradle. The key- 
set rings momentarily and it takes about ten 
seconds for the keyset to return to normal op 
eration. (Display shows KTS SELF-TEST 
COMPLETED for about five seconds. Then, 
the keyset’s identification, as described in the 
NOTE to step 6 on page 3-116, displays for 
about five seconds.) 
t. Replace the keyset if faulty. 
(8) Replace the baseplate and the retaining screw. 
(9) The keyset ring tone can be changed by perform- 
ing the steps described in the l%UURES sec- 
tion on page 4-48. 
(10) 
If necessary, change the keycaps to match the 
way the keyset will be programmed to work. 
Page 3-118  
						

							INTER-TELPRACTICES 
IMX/GMX 416/832 INSTALLATION & MAINTENANCE INSTALLATION 
Issue 1, November 1994 
FIGURE 3-67. BOTTOM OF &LINE DUALXIRCUIT IMX AIM KEYSET 
CIRCUIT SELECTION 
SWITCH 
I 
0 8 
0 Q ::::::::::::::::::::~::~~~::::~.:~.:.:.:: 
..:.:.: . . 
.ii,. . . . . . . . :.:.: . . . . . . . . < .,.,.,.,. :A:.:.:.:,: 
,..............., . . . . . . . . . . . . . . . . :..... .:.:, 
:::::::::::::::::~:~:~:~:~:::~:~:;:~:~:f::::~: :,:,: 
Q 
Page 3-119  
						

							INSTALLATION 
Issue 1, November 1994 INTER-TELPRACTICES 
IMX/GMX 416/832 INSTALLATION 8z MAINTENANCE 
Wall Mounting IMX 24/12/8&ine Keysets 
7.17 
(1) 
(2) 
(3) 
(4) 
(5) 
(6) 
Q 
To mount the keyset on a wall: 
Remove the keyset baseplate by removing the 
retaining screw, pressing on the bottom edge 
(1Zline and 24line keysets) or the top edge 
(g-line keysets) of the baseplate to release the 
tab, and pulling the plate off. 
NOTE: To facilitate easy removal of the base- 
plate, the 
retaining screw on some keyset models 
has been placed on the bottom of the keyset in 
one of the holes used for the optional Data Port 
Module (the hole nearest the identification la- 
bel). When mounting the keysets on a wall, re- 
move the screw and use it to secure the baseplate 
to the bottom of the keyset. 
Rotate the baseplate so that the mounting holes 
are at the top. Then position the plate in the de- 
sired location on the wall. 
Mark the location of the keyset mounting holes 
on the wall. Set the baseplate aside. 
Drive a screw into the center of each mounting 
hole marking. Allow the head of the screw to 
protrude approximately y4 inch. 
Replace the baseplate on the keyset with the 
mounting holes at the top. 
In order to hold the handset in place while the 
keyset is wall-mounted: 
a. Remove the clear plastic extension number 
tab located underneath the handset. 
b. Locate the middle slot and slide the 
revers- 
ible cradle hook out, turn it over so that the 
hook is facing up, and reinsert it. 
c. Replace the extension number tab. 
Position the mounting holes of the baseplate over 
the screws and slide the keyset into position on 
the wall. 
Optional Headsets --. 
“ 
I 
7.18 
Refer to SPECIPICAfIONS, page 2-27, for 
headset requirements. To attach a headset to a keyset: .i’ 
(1) 
.X2) 
(3) 
(4) Remove the coiled handset cord from the hand- 
set jack on the base of the keyset. Leave the 
handset in the cradle. 
Insert the headset modular plug into the jack. 
Plug in the headset power source, if used. 
Press the SPCL, key and enter the Headset Enable 
feature code (default value is 319, using the 
keyset keypad. 
To disable the headset, press SPCL and enter the 
Headset Disable feature code (default value is 
316). Unplug the headset and reconnect the 
handset. 
Optional Handset Amplifiers 
7.19 
Users may wish to have a handset amplifier in- 
stalled. Typically, the amplifier is an external unit that is 
placed between the keyset and the handset (refer to page 
2-28 for specifications). 
7.20 
(1) 
(2) 
To install such an amplifier: 
Unplug the coiled handset cord from the keyset. 
Plug the wiled handset cord into the amplifier 
jack labeled HANDSET. 
Plug the amplifier line cord (coming from the 
jack labeled TELEPHONE) into the keyset 
handset jack. 
Plug the amplifier power supply cord into an AC 
outlet. 
The handset volume can be increased or 
decreased, using the thumbwheel located on the 
amplifier. Verify that the amplifier is functioning 
correctly by placing a call and adjusting the vol- 
ume from low to high. 
Page 3-120  
						

							INTER-TELPRACTICES 
IMX/GMX 416/832 INSTALL4TION & MAINTENANCE INSTALLATION 
Issue 1, November 1994 
Optional Data Port Module 
7.21 All IMX 
12-line and 24-line keysets may be 
equipped with optional Data Port Modules (refer to RE- 
PLACEMENT PARTS for the part number). The Data 
Port Module contains a four-conductor modular jack 
that can be used 
to comtect eirher a data device (such as a 
personal computer with a directconnect modem) or an 
LRA and an external signaling device (such as a loud 
bell, horn, flashing light, etc.) to the keyset. 
7.22 Install the Data Port Module as outlined below. 
For a diagram, see Figure 3-68 on page 3-122. 
(1) 
(2) 
(3) 
(4) 
(5) 
(6) 
0 
Remove the keyset baseplate by removing the 
retaining screw, pressing on the bottom edge of 
the baseplate to release the tab, and pulling the 
plate off. 
Unplug the line cord from its modular jack. 
Remove the lo-pin shorting plug located on the 
keyset control card. 
NOTE: The back cover of the keyset does not 
need to be removed in order to reach the shorting 
plug. 
Save the shorting plug by taping it to the bottom 
cover of the keyset or to the inside of the base- 
plate. The plug must be replaced if the Data Port 
Module is later removed. 
Align the Data Port Module over the appropriate 
screw holes (see Figure 3-68) on the back cover 
of the keyset and insert the screws (do not over 
tighten). 
Plug the Data Port Module cable into the pins on 
the keyset control card (where the shorting plug 
was previously located). Make sure the cable 
connector is securely seated. 
Place jumper straps SPl, SP2, SP3, and SP4 on 
the Data Port Module in the appropriate posi- tions. Depending on how the Data Port Module 
will be used, refer to one of the two possible set- 
tings outlined in Figure 3-68. 
(8) 
If connecting a modem-equippeddata d&ice, re- 
fer to paragraphs 7.23 through 7.25. 
If connecting a loud ringing adapter and an ex- 
temal signaling akvice, refer to paragraphs 7.26 
through 7.28. 
7.23 To connect a modem-equipped data device: 
The optional Data Port Module can be used to connect a 
data device (such as a personal computer) equipped with 
a direct-connection modem to a keyset. The data device 
can be used with the keyset to communicate with remote 
data equipment over voice channels being used for CO 
or intercom calls. The data device’s modem must be ex- 
ternally powered (or capable of operating on 2OmA of 
loop current) and have an RJll CO trunk interface. 
7.24 The data device can be activated using the keyset 
or an auto-dial modem. (For more details and an expla- 
nation of monitoring or transferring the data connection, 
refer to page 4-101 in FEATURES). The data device is 
disconnected whenever one of the following occurs: the 
modem attached to the keyset disconnects from the call, 
the called modem disconnects from the call, or the data 
connection is transferred to the keyset’s primary voice 
path and the call is disconnected. 
7.25 
(1) 
(2) 
(3) Install the data device as follows: 
Insert the modem line cord (which would nor- 
mally be connected to a CO jack) into the modu- 
lar jack on the keyset’s Data Port Module. 
Ensure that the jumper straps on the Data Port 
Module are set to the proper data device posi- 
tions. Refer to Figure 3-68. 
Plug the keyset line cord into the keyset’s modu- 
lar jack and reattach the baseplate. 
Page 3-121  
						

							INSTALLATION 
Issue 1, November 1994 INTER-TELPRACTICES 
IMX/GMX 416/832 INSTALLATION & MAINTENANCE 
FIGURE 3-68. IMX KEYSET DATA PORT MODULE INSTALLATION 
STRAPS 
MODULAF 
JACK 
DATA POR 
MODULE 
SHORTING 
PLUG 
LOCATIO! 
.:.:.:.:.:.:.:.:.:.:.:.~.:.:.:.:.:.:.q:.:$~: 
::::::::::::!:::~~~~~~::~:::: 
8 
/ /- .~~:~:::::::~:~:::::~.::::::::::::::: 
 Q 
/ 
/  
SETTING FOR 
DATA DEVICE 
4 
:! 
i 
/’ 
Page 3-122  
						

							INTER-TJZLPRACTICES 
IIWVGMX 416/832 @WlXLLATION % -ANCE INSTALLATION 
Issue 1. November 1994 
7.26 To connect a Loud Ringing Adapter (LRA): 
The optional Data Port Module can be used to connect 
external signaling equipment such as loud bells, horns, 
flashing lights, etc. to a keyset. This application is useful 
in areas where the normal ring tone of the keyset cannot 
be heard, such as warehouses and loading docks. The 
signaling device follows the normal ringing patterns of 
the keyset. 
NOTE: Since handsfree intercom calls may be difficult 
to 
hear in noisy areas, keysets with LRAs installed 
should be programmed for handsfree disable so that us- 
ers are alerted to incoming intercom calls by continuous 
double ring tones. (Refer to 
FEMWRES, page 4-55.) 
7.27 An electromechanical LRA device is placed be- 
tween the keyset Data Port Module and the external sig- 
naling equipment to provide the necessary interface 
relay. Refer to page 2-28 for LRA device specifications 
and recommendations. A diagram of a typical set-up is 
shown in Figure 3-69 below. 
7.28 Install the LRA as follows: 
(1) Using 24AWG wire, connect the LRA device in- 
put (coil circuit) to the RED and GREEN wires (2) 
(3) 
(4) 
(5) 
on a modular jack assembly. Some devices re- 
quire that polarity be observed between the LRA 
input and the modular 
jack. 
NOTE: In order for the LRA device to operate 
properly, the maximum resistance from the mod- 
ular jack to the LRA should be kept under 100 
Ohms. 
Attach a mod-to-mod line cord to the modular 
jack assembly and to the modular jack on the 
keyset’s Data Port Module. 
Ensure that the jumper straps on the Data Port 
Module are set in the proper LXA positions. Re- 
fer to Figure 3-68 on the previous page. 
Connect the LRA device output (contacts) to the 
signaling device according to the manufacturer’s 
instructions. Use the appropriate gauge wire for 
handling the current/voltage rating of the signal- 
ing device 
Plug the keyset line cord into the modular jack on 
the back of the keyset and reattach the baseplate. 
FIGURE 3-69. IMX KEYSET LRA SET-UP 
KEYSET DATA 
PORT MODULE MODULAR JACK 
ASSEMBLY LRA DEVICE 
(e.g., relay) SIGNAL DEVICE 
(e.g., bell) 
NOTE: Each time the keyset rings, the Data Port Module provides 20-26mAof loop current to the LRA. This 
causes the LRA contacts to close and activates the signaling device. The LRA is not affected by the ring tone 
or the ringer volume of the keyset. The LRAmust be capable of operating on 2OmA current (approximately 
20VDC). 
Page 3-123  
						

							lBWlMLA’l’lON 
Issue 1, November 1994 INTER-TELPRACTICES 
IMX/GMX 416/832 INSTALLATION & MAINTENANCE 
C. GMX416/832 ANALOG KEYSET 
lNS’lALIATION 
7.29 Before installing keysets, unpack each one and 
check for damage. lf items are damaged or missing, con- 
tact Customer Support. Each keyset should have the fol- 
lowing: 
Baseplate 
Extra key caps 
One six-foot, three-pair line cord 
One handset 
One four-conductor coiled handset cord 
Slide-out directory card 
Optional Liquid Crystal Displays (LCDs) 
730 All Inter-Tel/DVK keysets (24line, 12-line, and 
S-line) are available in both standard and display mod- 
els. Standard keysets can be converted to display key- 
sets by installing the appropriate LCD Kit as outlined 
below and on page 3-126. 
7.31 Inter-Tel/DVK 24-Line Keysets: To convert a 
standard Inter-Tel/DVK 24-line keyset to a display key- 
set, install the large LCD Kit (part no. 828.1166) as out- 
lined in the following steps: 
(1) Unpack the LCD kit. There should be a clear 
plastic display window, an LCD unit, a ribbon 
cable, and two small Phillips-head screws. 
(2) Remove the keyset baseplate to expose the con- 
trol board that has the LCD connector. (Refer to 
Figure 3-70 on the next page.) (3) Remove the cover from the display opening in 
the top housing of the keyset by releasing the tabs 
from the inside and pushing the cover out. 
(4) From the inside of the keyset, insert one of the 
top corners of the clear plastic window into the 
side of the display opening. 
NOTE: The small lips on the end of the window 
should face to the inside of the keyset housing. 
Also, the window is beveled on the top and the 
bottom so that it will fit flush in only one direc- 
tion. 
(5) While slightly bending the window, insert the 
other top comer into the other side of the display 
opening, and slide the window up until it snaps 
into place. 
(6) Remove the covering from the LCD unit and in- 
stall as follows: 
a. 
b. 
C. 
Insert one end of the ribbon cable into the 
black connector on the LCDunit. Ensure that 
the metal strips on the ribbon cable make 
contact with the metal tabs in the black con- 
nector. 
With the LCD unit facing up, insert the other 
end of the ribbon cable into the black connec- 
tor on the control board (see Figure 3-70). 
Turn the LCD unit over and position it on the 
plastic window so that the screw holes in the 
LCD unit align with the screw holes in the 
keyset housing. Install the two Phillips-head 
screws to hold the LCD unit in place. 
(7) Replace the keyset baseplate. 
Page 3-124  
						

							lNTER-TEL4PRAcTIcES 
lMX/GMX 416/832 INSTALLATION & M&NlENANCE INSTALLATION 
Issue 1, November 1994 
FIGURE 3-70. INTER-TEIJDVK 24-LINE KEYSET “LARGE” LCD INSTALLATION 
KEYSET HOUSING (INSIDE VIEW) 
_ DISPLAY 
WINDOW 
LCD 
- CONNECTOR 
_ RIBBON 
CABLE 
- LCDUNlT 
_ CONTROL 
BOARD 
Page 3-125  
						

							INSTALLATION Issue 1, November 1994 INTER-TELPRACTICES 
IMX/GMX 416/832 INSTALLATION & MAINTENANCE 
7.32 Inter-Tel/DVK 12.Line and S-Line Keysets: 
To convert a standard Inter-Tel/DVK 1Zline or 84ine 
keyset to a display keyset, install the small LCD Kit 
(part no. 828.1165) as outlined in the following steps: 
(1) 
(2) 
(3) 
(4 
(5) 
(6) 
(8) 
Unpack the LCD kit. There should be a clear 
plastic display window, an LCD unit, a ribbon 
cable, and two small Phillips-head screws. 
Remove the keyset baseplate to expose the con- 
trol board that has the LCD connector. (Refer to 
Figure 3-71 on the next page.) 
Remove the line cord, handset cord, and speaker 
wires from their comtectors on the control board. 
On the back of the keyset, remove the two screws 
that secure the faceplate assembly to the keyset 
housing. 
From the front of the keyset, release the tabs that 
secure the top edge of the faceplate assembly to 
the keyset housing. 
Starting with the right side, carefully lift the en- 
tire faceplate assembly away from the keyset 
housing. 
NOTE: There is a small tab protruding from the 
front, lower-left comer of the faceplate assembly 
into the keyset housing. Be careful not to break 
this tab when removing the faceplate assembly. 
Remove the cover from the display opening in 
the top of the faceplate assembly by releasing the 
tabs from the inside and pushing the cover out. 
From the inside of the faceplate assembly, insert 
one of the top comers of the clear plastic window 
into the side of the display opening. 
(9) 
00) 
(11) 
(12) 
(13) 
NOTE: The small lips on the end of the window 
should face to the inside of the faceplate assem- 
bly. Also, the window is beveled on the top and 
the bottom so that it will fit flush in only one di- 
rection. 
While slightly bending the window, insert the 
other top comer into the other side of the display 
opening, and slide the window up until it snaps 
into place. 
Remove the covering from the LCD unit and in- 
stall as follows: 
a. 
b. 
C. 
Insert one end of the ribbon cable into the 
black connector on the LCD unit. Ensure that 
the metal strips on the ribbon cable make 
contact with the metal tabs in the black con- 
nector. 
With the LCD unit facing up, insert the other 
end of the ribbon cable into the black connec- 
tor on the control board (see Figure 3-71). 
Turn the LCD unit over and position it on the 
plastic window so that the screw holes in the 
LCD unit align with the screw holes in the 
faceplate assembly. Install the two Phillips- 
head screws to hold the LCD unit in place. 
Carefully replace the entire faceplate assembly 
back in the keyset housing and replace the 
screws that hold it in place. 
Reconnect the line cord, handset cord, and 
speaker wires to their connectors on the control 
board. 
Replace the keyset baseplate. 
Page 3-126