Inter-Tel Imx/Gmx 416/832 Installation Manual

							INTER-TELPRACTICES REPLACEMENT PARTS 
IMX/GMX 416/832 INSJXLLATION % MAINTENANCE Issue 1, November 1994 
FIGURE 7-2. 
RECOMMENDED SPARE PARTS (CONT’D) 
Digital Keyset PC Data Port Module ...................... 2 
........ 550.3014 
Digital Keyset Modem Data Port Module 
.................. 
2 ........ 550.3015 
Digital Keyset LCD Kit (for non-display Standard Keysets) 
.... 5 ........ 828.1211 
AC Transformer (for PCDPMs, MDPMs, & DSS/BLF Units) 
... 3 ........ 806.1045 
IMK 24-Line Standard Keyset I 
........................... 
l-lo** ... 
see pp. 7-l & 7-2 
IMX 24-Line AIM Keyset 
.............................. 
l-lo** 
-  ... 
lMX 
12-Line Standard Keyset 
l-lo+* n ........................... ... 
IMX 
12-Line AIM Keyset 
l-lo** =  .............................. ... 
IMX g-Line Keyset 
.................................... 
l-lo** ... see pp. 7-l & 7-2 
IMX g-Line AIM Keyset 
l-lo** 
a9 ............................... ... 
lh4X 
24/12-Line Keyset LCD Kit ......................... 5 ........ 828.1072 
IMX DSs/BLF unit 
1+* n 
......................................... 
Enhanced Single-Line Set (ESLS) 
n  ........................ l-4** .... 
Inter-Tel/DVK 24Line Standard Keyset ................... l-10* .... 662.3800 
Inter-Tel/DVK 12-Line Standard Keyset 
................... l-10* 
.... 662.4000 
Inter-Tel/DVK g-Line Standard Keyset 
.................... l-10* .... 662.3500 
Inter-Tel/DVK g-Line Dual-Circuit Standard Keyset 
......... l-10* .... 662.4500 
Inter-Tel/DVK DSS/BLF Unit 
........................... 
l* 
....... 662.3700 
Inter-Tel/DVK Keyset LCD Kit (Large) 
.................... 5 ........ 828.1166 
Inter-Tel/DVK Keyset LCD Kit (Small) 
.................... 5 ........ 828.1165 
Cable Kit (unattached) 
................................. 1*** 
..... 
828.1123 
** Quantities should be based on the types and colors of station instruments that the majority of customers are using. 
*** Each kit contains the following cables: PC Motherboard Power Cable (l), Disk Drive Power Cable (2), Floppy 
Disk-To-Controller Interface Cable (l), IDE-Type (4O-conductor) Hard Disk-To-Controller Interface Cable (I), 
Pro%To-HDLC Interface Cable (l), and HDLC-To-MXC Interface Cable (1). 
Page 7-7  
						

							lNTER-TELPBACTIcES 
APPENDIX A - GX S’MI’ION INSTRUMENTS 
IMX/GMX 416/832 INSEALLATION & MAINTENANCE Issue 1, November 1994 
APPENDIX A- GX STATION INSTRUMENTS 
CONTENTS PAGE 
1. Overview ............................................................ 
A-l 
2. Specifications 
......................................................... A-l 
. Keysets .......................................................... A-l 
B. Direct Station Selection/Busy Lamp Field @SS/BLF) Units .............. A-2 
C. Single-Line Instruments (SLIs) 
...................................... A-2 
3. Installation 
........................................................... A-4 
. Keyset Installation 
................................................. A-4 
B. DSS/BLF Unit Installation .......................................... A-8 
C. SLI Installation ................................................... A-8 
4. Features ............................................................. A-10 
5. Programming 
........................................................ 
A-10 
1. OVERVIEW 
Except for the differences noted in this appendix, the 
the same as those previously outlined in this manual. 
1.1 The Inter-Tel GX station instruments may be used 
on any GMX-416/832 System. 
1.2 To use the GX station instruments on the lMX 
4161832 System, there is a special software package 
called 
Extended plus Tl, E&M, and GX (part no. 
827.8222). 
1.3 GX station instruments include: 
24-Line Standard Keysets -part no. 690.3700 
24Line Display Keysets -part no. 690.3800 
Direct Station Selection/Busy Lamp Field (DSS/ 
BLF) Units (may be single or tandem units) -part 
no. 690.3100 
Single-Line Instruments (SLIs) -part no. 690.3300 
2. SPECIFICATIONS 
A. KEYSETS 
2.1 For a drawing of the GX 24line keyset, refer to 
Figure A-l on page A-3. The keyset dimensions are: Height 3.5 in. (8.9 cm.) 
Width 8.8 in. (22.3 cm.) 
Length 9.0 in. (22.9 cm.) 
Weight 2.8 lb. (1.3 kg.) 
2.2 Since GX keysets do not have secondary voice 
path circuitry, they 
camwr be equipped with Data Port 
Modules and they 
camwt receive off-hook voice an- 
nounce (OHVA) calls. GX keysets can place OHVA 
calls (see page A-10 for more information). 
Optional Liquid Crystal Display (LCD) Unit 
2.3 If desired, standard GX keysets can be converted 
to display keysets by installing an LCD Unit (part no. 
828.1052). The messages shown on the display help the 
user to process calls more efficiently and professionally. 
Optional Loud Ringii Adapter (LRA) 
2.4 GX keysets can have optional 
LRAs installed (Part 
no. 828.1051); contact Inter-Tel Customer Support for 
details. The LRA provides dry contacts used in control- 
ling an external signaling device. The dry contacts fol- 
low the ring cycle of the piezoelectric ringer of the 
keyset. The LRA is not affected by the ring pitch DIP 
switches on the bottom of the keyset or the ringer vol- 
ume control. The LRA contact ratings are as follows: 
CONTACT w 
SOOmA(DC)maximum 
lOOmA (AC) maximum 
3OVJX maximum 
1lOVAC maximum 
Page A-l  
						

							APPENJMX A- GX STATION INSTRUMENTS INTER-TELPRACTICES 
Issue 1, November 1994 IMX/GMX 416/832 INSTILLATION & MAINTENANCE 
NOTE: Do not connect an external signaling device 
directly to the keyset without using an LEA. 
Optional Speakerphone Module or External Desk 
Speaker 
2.5 GX keysets have a built-in speaker and micro- 
phone that allow the user to answer intercom calls 
“handsfiee,” dial while on hook, monitor calls, and lis- 
ten to background music. For handsfree conversation on 
outside calls, GX keysets can be equipped with optional 
Speakerphone Modules (part no. 828.1077) or external 
a-ohm desk speakers. 
2.6 Ifthe Speakerphone Module is installed, complete 
information and installation instructions are included 
with the kit. 
2.7 Ifan external desk speaker is installed, the speaker 
is connected to the keyset by a mod-to-mod line cord 
and is turned on and off using the SPKR key. A strap on 
the bottom of the keyset must also be set to enable the 
handsfree microphone for outside calls. 
Changing Ring Pitch 
2.8 The pitch of the ring signals can be changed by the 
user to create distinctive ringing. If stations are placed close together, changing the pitch makes each station’s 
ring easier to recognize. The pitch is changed by setting 
DIP switches on the bottom of the keyset (refer to page 
A-4). 
B. DIRECT STATION SELECTION/BUSY 
LAMP FIELD @SS/BLFJ UNITS 
2.9 GX DSS/BLF Units can be single units or tandem 
units (two units connected together to form one large 
unit). Single units provide one-key access to 60 exten- 
sion numbers; tandem units provide access to 120 exten- 
sion numbers. 
2.10 GX DSS/BLF Unit dimensions are: 
Height 3.5 in. (8.9 cm.) 
Width 8.8 in. (22.3 cm.) 
Length 9.0 in. (22.9 cm.) 
Weight 2.0 lb. (0.9 kg.) 
C. 
!3lNGLE4JXW INSTRUMENTS (SLTs) 
2.11 GX Single-Line Instruments (SLIs) are identical 
in design and function to the SLIs described in the main 
part of the manual. 
Page A-2  
						

							INTER-TELPRACTICES 
IMX/GMX 416/832  INSTALLATION  % MAINTENANCE APPENDIX A -  GX  STATION  INSTRUMENTS Issue 1, November  1994 
FIGURE A-l. 
GX 24-LINE  KEYSET 
HEARING  AID-COMPATIBLE OPTIONAL 
(HAC)  HANDSET 
4 CALL  KEYS 
SP-CHARACTER  LCD 
INTERNAL  SPEAKER 
 
8  STATION 
PRO- 
GRAMMABLE  KEYS  (5-12) 
/ 
/ 
12  UNDEFINED 
KEYS  (13-24) 
1 
mm 
mm 
10 SPEED-DIAL 
KEYS 
/  
 
RING  AND VOICE 
VOLUME 
CONTROLS 
(underneath  edge) 
/ 
HANDSFREE  18 
FEATURE  12-KEY PUSHBUTTON 
KEYS  KEYPAD 
MICROPHONE 
(underneath  edge) 
NOTE: The keys  are shown  as they  appear  in the  default  key map  configuration. 
Page 
A-3  
						

							APPENDIX A - GX STATION INSTR- 
INTER-TELPRACTICES 
Issue 1, November 1994 
IMX/GMX 416/832 INSTALLATION & MAINTENANCE 
3. INSTALIATION 
3.1 The installation instructions in this appendix con- 
tain 
information that differs from or is not covered in the 
rest of the manual. For complete installation informa- 
tion, use this appendix in conjunction with the INSTAL- 
LATION section of the manual. 
3.2 When performing the loop resistance test (see 
page 3-30), use the following loop limit values for GX 
station instruments: 
GX 24-Line Keysets (atan- dard or display) 
GX 24-Line Keysets with 
Speakerphone Modules 
GX DSS/BJI 
Units (single 
or tandem) 
GXSLIs(ACorDC) 
80 ohmdl550 ft. (472 m.) 
65 ohms/1260 ft. (384 m.) 
80 ohmd1550 ft. (472 m.) 
800 ohms/l5560 ft. (4742 m.) 
3.3 Be sure to install the Matrix Peripheral Processor 
Chip on the Matrix Card (see page 3-84). This compo- 
nent determines the particular software package that 
will be used by the system. Also, to fully enable the GX 
version software, perform the programming procedure 
described in paragraph 5.1 on page A-10. 
A. KEYSET INSTALLATION 
3.4 
Before performing the installation instructions 
outlined in this section, refer to the information begin- 
ning on page 3-114. 
Keyset Set-Up 
3.5 The GX 
keyset has speakerphone control straps, 
ring pitch selection DIP switches, and a microphone 
gain adjustment thumbwheel - all located on the bot- 
tom of the keyset. To ensure that these items are set for 
proper operation, follow these steps: 
(1) With the baseplate removed, check that the 
straps on the keyset bottom are connected as 
shown in Figure A-2 on the next page. The key- 
set will not operate properly if the straps are not 
positioned as shown. 
(2) If desired, change the pitch of the keyset’s ring 
signal by setting the DIP switches on the keyset bottom. (Volume level may change with pitch.) 
The possible settings are shown in the following 
chart (0 = open, CL = closed). 
I I 
SWITCH POSITION 
RlNG 1 2 2 4 
High 
1 CL 0 0 0 
2 0 CL 0 0 
3 0 0 CL. 0 
Low 4 0 0 0 CL 
Off 0 0 0 0 
I I 
NOTE: Combine two settings (close two or 
more switches) for additional pitch settings, if 
desired. It is easiest to select the ring pitch after 
the keyset is installed and while the keyset is 
ringing. 
(3) Test the keyset internal speaker and handsfree 
microphone by receiving a handsfree intercom 
call. If problems such as feedback, hollow 
sound, or weak transmission develop, use the 
following methods to correct them. 
a. 
If feedback occurs: 
Lower the keyset speaker volume by 
turning the thumbwheel control on the 
right side of the keyset. 
Locate the microphone gain adjustment 
thumbwheel next to the DIP switches on 
the bottom of the keyset. Begin making 
adjustments with the arrow on the side of 
the thumbwheel pointing away from the 
keyset or slightly toward the top of the 
keyset. With the handset side of the key- 
set facing you, decrease the microphone 
gain by turning the thumbwheel counter- 
clockwise. 
b. If the other party hears hollow sound: De- 
crease the microphone gain by turning the 
thumbwheel (described above) counter- 
clockwise. 
C. If the other party cannot hear the comersa- 
tion: 
Increase the microphone gain slightly 
by turning the thumbwheel (described 
above) 
clockwise. 
(4) Replace the baseplate. 
Page A-4  
						

							INTER-TELPRACTICES 
JMX/GMX 416b332 INSTALLATION % MAINTENANCE APPENDIX A-GX STATION INSTRUMENTS 
Issue 1, November 1994 
FIGURE A-2. GX KEYSET BOTTOM 
 I 
RING PITCH 
- SELECTION 
DIP SWITCHES 
_ SPEAKERPHONE 
ENABLE STRAP 
MICROPHONE 
- GAIN 
ADJUSTMENT 
THUMBWHEEL 
__ 
._ 
._ 
_- 
pv v v WV v v 
0.0 0.1 
0.0 
0.2 
._ 
-_ 
NOTE: There are two possible types of strap arrangements. Depending on the pin configuration of the keyset, 
use one of the strap settings shown above. 
Page A-S  
						

							APPENDIX A- GX STATION INSTRUMENTS INTER-TELPRACTICES 
Issue 1, November 1994 IMX/GMX 416/?332 INSTALLATION & MAINTENANCE 
Liquid Crystal Display (LCD) Installation 
3.6 
To convert a standard GX keyset to a display key- 
set, install an LCD Kit (Part no. 828.1052) as follows: 
(1) 
(2) 
(3) 
(4) 
(5) 
(6) 
(7) 
(8) 
(9) Unpack the LCD Kit. There should be a clear 
plastic display window, an LCD unit, a ribbon 
cable, and two small Phillips-head screws. 
Remove the keyset baseplate by pressing on the 
top edge of the baseplate to release the tab and by 
pulling the plate off. 
Remove the line cord and handset cord from the 
keyset. Then loosen the four screws on the bot- 
tom of the keyset (enough so that the keyset can 
be opened). 
Carefully open the keyset to expose the back of 
the keyboard that has the LCD connector. (Refer 
to Figure 3-66 on page 3-115.) 
Remove the cover from the display opening in 
the top housing of the keyset 
by releasing the tabs 
from the inside of the housing and pushing out 
the cover. 
From the front of the keyset, insert one end of the 
clear plastic window in the display opening, with 
the painted side of the brown edging facing the 
inside of the keyset. Then slightly 
bend the win- 
dow, insert the other end into the opening, and 
ease the window into place. 
Remove the covering from the LCD and install 
: as 
a. follows: 
Insert one end of the ribbon cable into the 
black connector on the LCD unit. Ensure that 
the metal strips on the ribbon cable make 
contact with the metal tabs in the black con- 
nector. 
b. 
C. 
With the LCD facing up, insert the other end 
of the ribbon cable into the black connector 
on the back of the keyboard. 
Position the LCD on the plastic window so 
that the screw holes in the LCD unit and in 
the keyset housing are aligned. Install the 
screws to hold the LCD in place. 
Reassemble the keyset. 
If then2 is a potentiometer located underneath 
the f3zension numberplate on the face of the kzy- 
set, the LCD contrast can be adjusted. Turn the 
potentiometer to lighten or darken the display. 
Keyset &%-Test 
3.7 
To perform the GX keyset self-test, follow these 
instructions: 
(1) 
(2) 
(3) 
(4) 
(5) 
(6) 
8 While pressing the asterisk (*) and pound (#) 
keys, unplugand replace the keyset line cord. 
Release the keys. The keyset rings momentarily. 
(Display keysets show KTS SELF TEST 
HOOK-SWITCH.) 
Lift and replace the handset to test the hook- 
switch. The LED-equipped keys light and the 
keyset rings momentarily. (Display keysets show 
KTSSELFTESTLED MATRIX.) 
If any of the 
L??Ds.ab not light, 
return the keyset for repair. 
Lift and replace the handset. The keyset rings 
momentarily and ail of the LEDs go out. (Dis- 
play keysets show KTS SELF TEST KEY MA- 
TRIX.) 
Press keys in the following order. A progress 
tone is heard and the keyset rings momentarily if 
the key is functioning properly. 
If the signals are 
not hearci, 
the key was either pressed out of order 
or is faulty. Return the keyset for repair if any key 
is faulty. 
a. 
b. 
C. 
d. The call keys, station programmable keys, 
and undefined keys in order: l-24. 
Feature keys in this order: HOLD, XFR, 
CM;, LCR, AUTO, DAIA (POOL), REDL, 
SYS SPD, QUE, PAGE, SPKR, IC, MUTE, 
FWD, DND, MSG, BGND MUSIC, and 
SPCL. 
Keypad keys in the following order: 1-9, *, 
0, and #. 
Speeddial keys lnthis order: 1,6,2,7,3,8,4, 
9,5, and 0. 
After ail the keys have been tested, it takes about 
ten seconds for the keyset to return to normal op- 
eration. (Display keysets show KTS SELFTEST 
COMPLETED! for about five seconds. Then the 
keyset’s identification displays for about five 
seconds.) 
Replace the keyset if faulty. 
Page A-6  
						

							INTER-TELPRACTICES 
APPENDIX A- GX STATION INSTRUMENTS 
IMX/GMX 416/832 INSTALLATION % MAINTENANCE Issue 1, November 1994 
External Desk Speaker Installation 
3.8 
To attach an external &ohm desk speaker to a GX 
keyset for handsfiee operation on outside calls, perform 
these steps: 
(1) 
(2) 
(3) 
(4 
Remove the baseplate and disconnect the keyset 
line cord. 
Remove the modular shorting plug from the 
SPKR jack on the base of the keyset. 
Connect the modular plug on the end of the ex- 
ternal speaker cord to the SPKR jack on the base 
of the keyset. 
Move the speakerphone enable strap to the pins 
labeled P as shown in the diagram at the right. 
NOTE: There are two possible types of strap ar- 
rangements. Depending on the pin configuration 
of the keyset, use one of the strap settings shown 
above. 
J/I 
pv v v 
0.1 
0.2 
I 
PVV v v 
0.0 0.1 
0.0 
0.2 
(5) Replace the baseplate and reconnect the keyset 
line cord. 
(6) Test the speaker as described in step 3 of para- 
graph 3.5 on page A-4. 
Page A-7  
						

							APPENDIX A - GX STATION INSTBUMENTS INTEB-TELPRACTICES 
Issue 1, November 1994 
IMX/GMX 416/832 INSTALLATION & MAINTENANCE 
3.10 
To connect two GX DSS/BLF Units together to 
create one tandem unit, perform these steps: 
(1) With the baseplate removed, locate the four DIP 
switches on the bottom of each unit (see Figure 
A-3 on the next page). 
NOTE: Most DSS/BLF Units have a cutout in 
the bottom cover so that the DIP switches can be 
reached without having to take the unit apart. 
With other units, the four screws on the bottom 
must be removed and the bottom cover must be 
opened. 
(2) If the unit will be using the key map for Part 1 
(see 
paragraph 5.4 on page A-lo), set DIPswitch 
2 to the DSSl (open) position. 
If the unit will be 
using the key mp for Part 
2, set DIP switch 2 to 
the DSS2 (closed) position. 
NOTE: Tandem units should have one unit set 
for DSSl and one unit set for DSS2. If tandem 
units have the same DIP switch settings, there 
will be erroneous indications on the DSVBLF 
Units and keyset, and there may be errors 
throughout the system. 
(3) 
(4 
(5) 
(6) 
Q Reassemble the DSS/BLF Units. 
Insert one end of the two-foot cord into the DSS 
jack on the base of DSS/BLF Unit 1. 
Insert the other end of the two-foot cord into the 
KSU jack on the base of DSS/BLF Unit 2. (The 
DSS jack on DSS/BLF Unit 2 will not be used.) 
Insert one end of the seven-foot line cord into the 
KSU jack on the base of DSS/BLF Unit 1. 
Insert the other end of the seven-foot line cord 
into the wall-mounted modular jack assembly. 
B. DSS/BLF UNIT INSTALLATION 
3.9 
Before performing the installation instructions 
outlined in this section, refer to the information begin- 
ning on page 3-135. 
Tandem DSS/BLF Units 
DSWBLF Unit Self-Test 
3.11 
To perform the GX DSS/BLF Unit self-test, fol- 
low these instructions: 
(1) 
(2) 
(3) 
(4) 
(9 
(6) 
(7) with the baseplate removed, locate the four DIP 
switches on the bottom of the unit (see Figure 
A-3 on the next page). 
NOTE: Most DSS/ElLF Units have a cutout in 
the bottom cover so that the DIP switches can be 
reached without having to take the unit apart. 
With other units, the four screws on the bottom 
must be removed and the bottom cover must be 
opened. 
Set DIP switch 1 to the TEST (closed) position. 
(If the bottom cover was previously opened, 
reassemble the unit without replacing the 
screws.) 
Plug one end of the line cord into the modular 
jack assembly and plug the other end into the 
ICSU jack on the bottom of the DSS/BLF Unit. 
The system automatically tests the unit’s proces- 
sor. 
NOTE: 
If the test fails, you will not be able to 
continue to the next step: the unit will ignore all 
input. Remove and replace the line cord. 
If the 
test fails again, replace the DSS/BLF Unit. 
Test the keys by pressing them one at a time, 
starting with the key in the upper-left comer and 
continuing from the top to the bottom of each 
column. As each key is pressed, the LED lights 
and remains lit. If an LED does not light, either 
the key was pressed out of order, the key is faulty, 
or the LED is faulty; the DSS/BLF Unit must be 
replaced. 
Return DIP switch 1 to the RUN (open) position. 
NOTE: DIP switches 3 and 4 are not used. 
Reassemble the DSS/BLF Unit. 
To test the second unit (if used), unplug the first 
unit and repeat this test procedure for the second 
unit. 
C. SLI INSTALLATION 
3.12 The GX SLI installs and operates the same as the 
SLI described in the main part of the manual. Refer to 
the information beginning on page 3-138. 
Page A-8  
						

							INTER-TELPRACTICES APPENDIXA-GX STATION INSTRIJMENT# lMX/GMX 416/832 INSTALLATION & MAINTENANCE Issue 1, November 1994 
FIGURE A-3. GX DSS/BLF UNIT BO’ITOM 
.:.:,::::::::::: 
cl ~;gJ~,:~$; .:.L:.~.:.:. 
::::::.:.:.:.:.: 
:.:.~.:.:.:.:.:. 
DSS CONFIGURATION 
SWITCH 
$ y,:; 
i.3 w 
.:m.. 
%__, 
 
8 
NOTE: On most DSS/BLF Units, the DIP switches can be reached through the cutout in the bottom cover 
(as shown above). With other units, the four screws on the bottom must be removed and the bottom cover 
must be opened to access the switches. 
Page A-9