Inter-Tel Imx/Gmx 416/832 Installation Manual

							INTER-l?ELPRAcTICES 
IMX/GMX 416/832 INSTALLATION & MAINTENANCE PROGRAMMING 
Issue 1, November 1994 
sure that a station is always part of a tenant group and 
department. 
l ALL: To include all stations in the list, select the All 
command button. (The None command button can- 
not be used in this window.) 
l OK or CANCEL: When the station lists appear as 
desired, select the OK command button. To exit 
from the window without saving changes, select the 
Cancel command button. 
0 
SORT: To sort the stations and list themnumerically 
by extension number or circuit number, or to list 
them alphabetically by name, select the Sort com- 
mand button. The following window appears. 
Choose the desired sorting method by selecting the 
corresponding option button. Then select the OK 
command button. When the list of stations returns, 
the list box will show the stations in the selected or- 
der. To exit without changing the sorting method, se.- 
lect the Cancel command button. 
Ii- 
Ordering 
II 0 
l By &tension 
0 By Circuit 
0 By Name 
10.98 TRUNK GROUPS: To determine which trunk 
groups that the attendant for this tenant group can place 
in night ring mode, select the Trunk Groups command 
button. The following window appears. Each trunk 
group can be assigned to only one tenant group. 
Include 
Exclude 
0 INCLUDE or EXCLUDE: To include a trunk 
group, locate it on the Exclude list and select it by 
pressing the SPACE BAR; it will automatically 
move to the Include list. To remove a trunk group 
from the list, select another tenant group then place 
the trunk group in that tenant group’s list. This pro- 
cedure must be followed to ensure that a trunk group 
is always assigned to a tenant group. 
0 ALL: To include all trunk groups in the list, high- 
light a line in the Include list box and select the All 
command button. 
l OK: When the trunk group lists appear as desired, 
select the OK command button. 
10.99 DID GROUPS: To determine which DID 
groups that the attendant for this tenant group can place 
in night ring mode, select the DID Groups command 
button. Awindow appears, like the one described above 
for trunk groups; follow the same procedures. Bach DID 
group can be assigned to only one tenant group. Placing 
a DID group in a tenant group removes it from the group 
to which it was previously assigned. 
10.100 OK: When tenant group programming is com- 
plete, select the OK command button in the Tenant 
Group X window (shown on the previous page). You 
will return to the Tenant Groups window shown on page 
5-85. 
Page 5-87  
						

							PROGRAMMING 
Issue 1, November 1994 INTER-TELPRACTICES 
IMX/GMX 416/832 INSTALLATION & MAINTENANCE 
11. TOLL RESTRICTION 
11.1 When Toll Restriction is selected from the Appli- 
cations Menu window, the menu expands to show the 
following options: 
Toll Restriction... 
Alternate Carriers and Allowed Long Distance 
Area/Office Codes Allowed/Restricted 
SCOS Information 
i Toll Security 
11.2 Each of the options and the windows they access 
are described in detail in the following pages. 
A. AIXERNATECARRIERS ANDALLOWED 
LONG DISTANCE (AJX) 
11.3 Alternate Carrier Numbers: 
Alternate carrier 
numbers are the telephone numbers that you wish to re- 
strict some stations from dialing. Stations that have been 
assigned SCOS 7 (Restrict Alternate Carrier List) can- 
not use these numbers. List up to 20 alternate carrier 
numbers with up to 10 digits each. You may use X in the 
number to indicate any digit O-9. For example, 
976XXXX restricts SCOS 7 users from dialing 7-digit 
numbers that begin with 976. The numbers should not 
contain the toll field, but can contain equal access digits 
(e.g., do not enter l+ or 0+ numbers, except 10xXx and 
1OlXXXX numbers). (Refer to Figure 5-19, page 
5-222, for a program planning sheet.) 
NOTE: Allowed long distance numbers override alter- 
nate carrier number restrictions. Also, numbers are only 
restricted if they 
exactly match the number on the alter- 
nate carrier list. For this reason, alternate carrier num- 
bers can have a plus (+) added to the end of the number 
to restrict users from bypassing toll restriction by dial- 
ing extra digits after dialing the alternate carrier num- ber. For example, 976+ restricts all calls that begin with 
976, no matter how many digits are dialed. 
11.4 Allowed Long Distance Numbers: Allowed 
long distance numbers are the toll-call numbers that sta- 
tions with SCOS 8 (Allowed Long Distance Access) are 
permitted to dial. List up to 20 long distance numbers 
(30 in an expanded system). The numbers can contain 
up to 10 digits each. You may use X in the number to in- 
dicate any digit O-9. For example entering, 
XXX5551212 allows SCOS 8 users to dial directory in- 
formation using any area code. You can also use a ‘+ n at 
the end of the number to indicate that any digits can be 
dialed. For example, 800+ allows any number begin- 
ning with 800. In the default state, the allowed long dis- 
tance numbers are 911 and BOOXXXXXXX. (Refer to 
Figure 5-19, page 5-222, for a program planning sheet.) 
NOTE: Even if 0+ numbers are included in the allowed 
long distance number list, they cannot be dialed by a sta- 
tion with SCOS 1. 
CAUTION 
REGARDING EMERGENCY NUMJ3ERS 
In areas where the emergency number is 1911, 
be sure that toll-restricted stations have SCOS 
8 (Enable ALD) and that 911 is in the allowed 
long distance number list. Otherwise, toll-re- 
stricted users may not be able to find a station 
that is permitted to dial “l+” numbers. Note 
that 911 is allowed at every station regardless 
of toll restriction, but 1911 requires this special 
programming. 
11.5 Select Alternate Carriers and Allowed Long Dis- 
tance from the Toll Restriction menu or enter the ALT 
command to access the window shown on the next page. 
Page 5-88  
						

							INTER-TELPRACTICES PROGRAMMING 
IMX/GMX 416/832 INSlXLLATION & MAINTENANCE Issue 1, November 1994 
Actions setup Exit 
Alternate Qrrier 
Allowed Long Distance 
05 
06 
07 
11.6 ALTERNATE CARRIER 
and ALLOWED 
LONG DISTANCE: 
To enter an alternate carrier num- 
ber or allowed long distance number in the appropriate 
list, highlight the desired position on the list and select 
it. The following window appears. 
Number: 
[Y-) 
0 NUMBER: Select the text box and type the number. 
0 
OK: When finished, select the OK command button 
and the number will appear in the selected list box. 
11.7 EXIT: When programming is finished, select the 
Exit command button. A window appears that asks 
“Perform Update to Database?” To update the database 
and exit to the Applications Menu, select Yes. Or, select 
No to exit without saving any changes. To return to the 
Alternate Carrier and Allowed Long Distance window 
without updating the database, select the Cancel button. 
Page S-89  
						

							PROGRAMMING 
Issue 1, November 1994 INTER-TELPRACTICES 
IMX/GMX 416/832 INSTALLATION & MAINTENANCE 
B. 
AREA/OFFICE CODES 
11.8 The window shown on the next page is used for 
programming the numbering plan flags for the system 
and for programming area/office code user groups. 
Numbering Plan Flags 
11.9 The growth of telecommunications services has 
created an increasing demand for more telephone num- 
bers. To meet the demand, Bellcore has prepared a long- 
range North American Numbering Plan (NANP) to pro- 
vide additional telephone numbers. The plan expands 
the capacity of the current numbering system by making 
area and office codes interchangeable. That is, number- 
ing patterns formerly reserved for office codes can be 
used as new area codes, and office codes within existing 
area codes can have the same pattern as other area codes. 
11.10 With interchangeable area and office codes, 
switching systems lose the ability to distinguish be- 
tween 7- and IO-digit numbers by examining the first 
three digits. TQ address this, the database contains the 
following flags: 
Office Codes 
Used as Area Codes: An area code in 
another location uses an NXX pattern that matches 
an office code within the system site’s area code. 
(This flag defaults to no.) 
Area Codes 
Used as Offke Codes: One or more of- 
fice codes within the system site’s area code use an 
NZX pattern that is the same as an area code in 
another area. (This flag defaults to M unless you are 
converting a database that has the “Overlap Area/ 
Office Code flag enabled.) 
Toll Digit Allowed On Toll Local Calls: This op 
tion applies only if the area and office codes overlap. 
Callers in the site’s area code usually dial a 1 when 
placing a call within the local area code(s). (This 
flag defaults to no.) 
0 Toll Digit Required On Toll Long Distance Calls: 
This option applies only if the area and office codes 
overlap. Callers in the site’s area code must dial a 1 
when placing a call outside of the local area code(s). 
(This flag defaults to yes.) 
AFlEA CODES 
OFFICE CODES 
CANBE: 
CANBEI 
Office Codes NZXorNXX NXX 
as Area Codes 
AreaCodesas NZX 
NXXorNZX 
Office Codes 
User Groups 
ll.ll 
Set up area and office code tables for up to eight 
user groups to allow different area/office code restric- 
tion to be used. This is useful for reducing restrictions 
for some users while increasing 
restrictions for others. * 
Each station is assigned to a user group. Within each 
user group, area codes can be restricted, allowed, or ex- 
tended. Restricting an area code prevents users from 
placing calls to that area code and all of its office codes. 
Allowing an area code also allows all office codes with- 
in that area code. Designating an area code as extended 
allows the programmer to determine which office codes 
within that area code are allowed or restricted. There 
can be up to four extended area codes per user group. 
List the area codes that are allowed, restricted, or ex- 
tended. Also, list the offke codes within the extended 
area code(s) that are allowed and restricted. (Refer to 
Figure S-20, page 5-223, for a program planning sheet.) 
NOTE: Area/office code programming also affects call 
cost designation for the SMDR feature. When a seven- 
digit number is dialed from a station without area/office 
code restriction, the system still checks the office code 
against the area/office code tables for the station’s user 
group. If the office code is allowed, the call is recorded 
as a local call (LOC). If it is restricted, the call is re- 
corded as a seven-digit toll call 07). 
Page 5-90  
						

							INTER-TELPRACTICES 
IMXtGMX 416/832 INSTALLATION & MAINTENANCE PROGRAMMING 
Issue 1, November 1994 
Actions &tup Exit 
User Groups 
Day Station List 
cl Office Codes Used As Area Codes 
0 kmea codes Used As Office Codes 
n Toll Digit Allowed On Toll Local Calls 
0 Toll Digit Required On Toll Long Distance Calls sight Station List 
(Erif) 
11.12 The window shown above is used for pro- 
gramming the various aspects of area and O&X code re- 
striction used for SCOS 5 (Area/Office Code Restric- 
tion). To reach it, select Area/Office Codes Allowed/ 
Restricted from the Toll Restriction menu or enter the 
AREA command. 
11.13 FLAGS: If any of the numbering plan flags ap 
ply to the system location (see explanation on previous 
page), select the flag to place a check mark in the check 
box. To remove a check mark, select the check box 
again. Depending on the combination of flags that.are 
selected, some flags may be dimmed and cannot be se- 
lected. 
11.14 USER GROUPS: The list box shows the user 
groups and their descriptions (if programmed). To pro- 
gram a description for a user group, highlight the desired 
ik and then select it by pressing the SPACE BAR. The 
following window appears. 
I Qescription: 
[ok) [-xz-] 
0 NAME: A name, up to 20 characters, can be as- 
signed to each user group. Select the Name text box 
and type the desired name. 0 
OK or CANCEL: When the name appear as de- 
sired, select the OK command button. To exit from 
the window without saving changes, select the Can- 
cel command button. 
11.15 DAY/NIGHT STATION LISTS: To program 
the list of stations that are included in a specific user 
group in day or night mode, select the Day or Night Sta- 
tion List command button. The following window ap 
1009 02.02 ‘Station Undefined 
1010 02.03 ‘Station Undefined 
lOllU2.04 ‘Station Undefined 
0 INCLUDE or EXCLUDE: To include a station, 
locate that station on the Exclude list and select it by 
pressing the SPACE BAR; it will automatically 
move to the Include list. To remove a station from 
the list, exit and select another user group then place 
the desired station in a new user group. This proce- 
Page 5-91  
						

							PROGRAMMING 
Issue 1, November 1994 INTER-TELPRACTICES 
IMx/GM.X 416/832 INSTALLATION & MAINTENANCE 
dure must be followed to ensure that a station is al- 
corresponding option button. Then select the OK 
ways part of a user group. command button. When the list of stations returns, 
* AIL To include all stations in the list, select the All the list box will show the stations in the selected or- 
command button. (The None command button can- der. To exit without changing the sorting method, se- 
lect the Cancel command button. 
not be used in this window.) 
l OK or CANCEL: When the station lists appear as 
desired, select the OK command button.-‘?0 exit 
from the window without saving changes, select the 
Cancel command button. , 
l SORT: To sort the stations and list them numerically 
by extension number or circuit number, or to list 
them alphabetically by name, select the Sort com- 
mand button. The following window appears. 
Choose the desired sorting method by selecting the 0 By Circuit 
0 By Name 
Page 5-92  
						

							INTER-TELPRACTICES 
IhXX/GMX 416/832 INSTALLATION & MAINTENANCE PROGRAMMING 
Issue 1, November 1994 
Al_lowed Area codes Regricted Area Codes 
E&ended Area Codes 
11.16 AREA CODES: To program the area codes for 
a specific user group, highlight the desired line in the 
User Groups list box then select the Area Codes com- 
mand button. An area code programming window will 
appear as shown above. 
0 ALLOWED and RJZSTRKTED ARFA CODES: 
To allow users in the user group to access area codes, 
the codes must be placed in the Allowed list. To 
place an area code in the Allowed Area Codes list 
box, locate that area code on the Restricted Area 
Codes list and select it by pressing the SPACE BAR, 
it will automatically move to the Allowed list. To re- 
move an area code from the Allowed list, select the 
code in the Allowed list to move it to the Restricted 
list. 
l ALL or NONE: To include all area codes in the 
allowed list, select the All command button. To ex- clude all codes from the list, select the None com- 
mand button. 
l EXTEND: There can be up to four extended area 
codes per user group, each with individual lists of al- 
lowed and restricted office codes. To create an ex- 
tended area code, move the desired code to the Al- 
lowed list box and highlight it. Then select the Ex- 
tend command button. The area code moves to the 
Extended Area Codes list box. Office codes can then 
be programmed as allowed or restricted, for that area 
code as described on the next page. To remove an ex- 
tended area code from the list, highlight the code in 
the Extended Area Codes list box and select it by 
pressing the SPACE BAR, it automatically moves to 
the Allowed Area Codes list box. 
0 OK: When all area code programming has been 
completed, select the OK command button to return 
to the User Croup programming window. 
Page 5-93  
						

							PROGRAMMING 
Issue 1, November 1994 lNTER-TELPRACTIcE!3 
IMX/GMX 416/832 INSTALLATION & MAINTENANCE 
Al_lowed Of&x codes Res@icted Off& codes 
0 LYl 
El Npne E&ended Area Codes 
11.17 OFFICE CODES: To program the 0502 codes 
for the extended area codes in a specific User Croup, 
highlight the desired line in the User Croups list box 
then select the 05ce Codes command button. An 05ce 
code programmixg window will appear as shown above. 
0 EXTENDEDAREACODES: Beginprogramming 
by selecting the extended area code to be 
programmed. Locate the desired area code in the Ex- 
tended Area Codes list box then press the SPACE 
BAR. The 05ce Codes list boxes will show the cur- 
rent programming for that extended area code. 
. ALLOWED/RESTRICTED OFFICE CODES: 
To allow users in the user group to access 05ce 
codes, the codes must be placed in the Allowed Of- 
fice Codes list. To place an 05ce code in the Al- 
lowed Office Codes list box, locate it on the 
Restricted Office Codes list and select it by pressing 
the SPACE BAR; it will automatically move to the Allowed list. To remove an 05ce code from the Al- 
lowed list, select the code in the Allowed list to 
move it to the Restricted list. 
0 ALL or NONE: To include all 05ce codes in the al- 
lowed list, select the All command button. To ex- 
clude all codes from the list, select the None com- 
mand button. 
l OK: When all 05ce code Programming has been 
completed, select the OK command button to return 
to the User Croup programming window. 
11.18 EXIT: When programming is finished, select 
the Exit command button. A window appears that asks 
“Perform Update to Database?” To update the database 
and exit to the Applications Menu, select Yes. Or, select 
No to exit without saving any changes. To return to the 
Area/Office Code Allowed/Restricted window without 
updating the database, select the Cancel button. 
Page 5-94  
						

							INTER-TELPRACTICES 
lMX/GMX 416/832 INSZ4LLATION & -ANCE PROGRAMMING 
Issue 1, November 1994 
C. SCOS INFORMATION (SCOS) 
11.19 To prepare for programming this information, 
list all unrestricted stations and those that are affected by 
each of the followingrestrictions. (Refer to Figure 5-21, 
page 5-224, for a program planning sheet. Refer to 
FFHWRES page 4-27 for further explanation of 
SCOS.) 
0 
Restrict operator access (O+): Calls that begin with 
0 are not permitted, including international calls. If 
this restriction is not set, all calls beginning with 0 
are permitted, unless the station also has SCOS 3. 
0 
Restrict toll access (l+): Calls that begin with 1 are 
not permitted unless the number is on the allowed 
long distance list and the station has allowed long 
distance number access. 
0 Restrict international access (Ol+): Calls that 
begin with 01 are restricted. If this restriction is not 
set, all calls beginning with 01 are permitted regard- 
less of other restrictions. 
0 Restrict eight-digit call access (7+): Calls are not 
permitted if they are over seven digits in length, un- 
less the number is in the allowed long distance num- 
ber list and the station has allowed long distance 
number access. 
l Use doffice code tables (table-driven toll): 
Calls can only be placed to the allowed area and of- 
fice codes, as determined by the station’s user group. 
l Use LCR Only: Calls can only be placed using the 
Least-Cost Routing @CR) feature. 
l Restrict alternate carrier: Calls cannot be placed 
to any of the numbers on the alternate carrier number 
list if this option is selected. Allowed long distance 
numbers override alternate carrier number restric- 
tiOIlS. 
l 
Enable allowed long distance list: Calls can be 
placed to any of the numbers on the allowed long dis- 
tance number list. 
11.20 LCR advances determine the number of facility 
groups to which a station will be allowed to advance 
when the facility groups are busy. If there is not an ad- 
vance limit, the station is limited to the first facility 
group in the selected route group. If one advance is al- 
lowed, the station can move to the next facility group 
when the first one is busy. If two advances are allowed, it 
can advance to the third group, and so on. The station 
can be given unlimited advances to allow access to all 
facility groups. 
11.21 When SCOS Information is selected from the 
Toll Restriction menu, or the SCOS command is 
entered, the window appears as shown below. 
Actions setup Exit 
Station Class of Service Programming LCR Advances 
4 Qay Mode 
01 Restrict Operator Access 
02 Restrict Toll Access 
03 Restrict International Access 
04 Restrict Eight Digit Calls 
05 Use Area/Offke Tables 
06 Use LCR Only 
07 Restrict Alternate Carriers 
08 Enable Allowed Long Distance List No Advances N&ht Mode 
01 Advance 
02 Advances 
03 Advances 
04 Advances 
05 Advances 
(Z) (NightList) (7) 
Page 5-95  
						

							PROGRAMMING 
IPRACTICES 
Issue 1, November 1994 
IMTVGMX 416/832 INSTALLATION & MAINTENANCE 
11.22 STATION CLASS OF 
SERVICE 
PROGRAMMING DAY/NIGHT LISTS, and LCR 
ADVANCES: 
To program the list of stations that have a 
specific SCOS designation, highlight the desired SCOS 
in the Station Class of Service Programming list box and 
then select the Day List or Night List command button. 
A window appears as shown below. To program LCR 
Advance, highlight and select the desired LCR advance 
number in either the Day Mode or Night Mode LCR Ad- 
vances list box. The following window appears. 
Include 
[XJ 
1002 01.03 -Station Undefined 
1003 01.04 -Station Undefined I 
1004 01.05 ‘Station Undefined 
[sort) 
1009 02.02 ‘Station Undefined 
1010 02.03 ‘Station Undefined 
[p=i) 
l INCLUDE or EXCLUDE: To include a station, 
locate that station on the Exclude list and select it by 
pressing the SPACE BAR; it will automatically 
move to the Include list. To remove a station from an 
SCOS list, select the station in the Include list to 
move it to the Exclude list. To remove a station from 
the LCR Advances list, select another advance list 
and include it there. This ensures that a station al- 
ways appears on an LCR Advance list. 
NOTE: When a station that was previously 
programmed with “unrestricted” station class of ser- 
vice (00) is removed from that class of service using the list box, it is automatically given 
all station toll 
restriction classes of service (01-M). 
ALL or NONE: To include all stations in either list, 
select the All command button. To exclude all 
stations from the SCOS list, select the None com- 
mand button. Stations cannot be deleted from the 
LCR Advances list. 
OK or CANCEL: When finished, select the OK 
command button. To exit from the window without 
saving changes, select Cancel. 
SORT: To sort the stations and list them numerically 
by extension number or circuit number, or to list 
them alphabetically by name, select the Sort com- 
mand button. The following window appears. 
Choose the desired sorting method by selecting the 
corresponding option button. Then select the OK 
command button. The list box will show the stations 
in the selected order. To exit without changing the 
sorting method, select the Cancel button. - 
- 
0 By Circuit 
0 By Name 
11.23 EXIT: When programming is finished, select 
the Exit command button. 
A window appears that asks 
“Perform Update to Database?” To update the database 
and exit to the Applications Menu, select Yes. Or, select 
No to exit without saving any changes. Select Cancel to 
return to the SCOS Information window without updat- 
ing the database. 
 
,/ 
Page 5-96