Mitel SX 200 DIGITAL Pabx General Descriptions Manual

							Data Features
lPress the HANG UP (or New Call) softkey.
The 
SUPERSETtelephone is now available for voice calls. In this way, it is possi-
ble to have simultaneous voice and data calls. The data call terminates whenthe modem goes on-hook.
To make an alternating voice/data call:
lAt the SUPERSETtelephone, establish a normal voice call with the destina-
tion set.
lAt both telephones, press the SWAP (Trade Calls) softkey to switch to data
communication and put the modem on-line.
lWhen data communication is complete, press the SWAP (Trade Calls) soft-
key at both telephones to return to voice communications.
To make a Data Call from the Modem port:
lFollowing the modem manufacturer’s instructions, have the modem gooff-hook and dial the destination modem number.
To make a voice call on behalf of the associated voice line:
lFollowing the modem manufacturer’s instructions of how to dial a call
from the attached DTE, have the modem go off-hook and dial the destina-
tion telephone number, followed by #. The call is transferred to the
SUPERSETtelephone. The modem is available for data calls.Auto-Answer
Description6.7 The feature enables the system to support destination data devices that
provide Auto-Answer. Upon receipt of an appropriate signal from the sys-
tem, the destination data device prepares to receive data and raises its DTR
signal.Conditions
The destination data device must have its DTR signal low when idle.
ProgrammingIn the destination data device’s CDE Form 11 (Data Circuit Descriptors) 
sub-
form (Data Circuit Descriptor Options), set Action Taken If the Idle DTE Has
DTR Low (Auto Answer) to one of the following:
lRI -the system toggles RI high 2.5 seconds then low 2.5 seconds until the
dataset responds with DTR high.
lDSR - the system raises DSR. The dataset responds with DTR high.
0DCD - the system raises DCD. The dataset responds with DTR high.Operation
The destination data device must respond with DIR high within 1 minute ofreceiving the Auto-Answer signal.9 109-094-l OS-NAIssue 3 Revision 1105 6-9 
						

							Features Description
Automatic Data Route Selection (ADRS)
DescriptionConditions
None
ProgrammingTrunks should be grouped into Trunk Groups according to the maximum data
rate they can support. For more information, refer to Practice
9109-094-220-NA, Automatic Route Selection and Toll Control.
Operation6.8 Outgoing trunk Data calls are processed by the same Automatic Route Se-
lection (ARS) system as voice trunk calls; see AUTOMATIC ROUTE SELECTION.
Automatic Data Route Selection is not available with Generic 1002.
None
Data Account Codes
Description6.9 Verified and Non-verified Account Codes can be applied to Data Calls,
internal, external or long distance. The Account Code appears in the DATA
SMDR and 
TRUtiK SMDR records.
Internal data calls generate a DATA SMDR record only; external data calls
generate both a DATA SMDR and a TRUNK SMDR record.Conditions
The following conditions apply to this feature:
lFor Data or Modem Pooling calls, the user can enter an Account Code only
during call setup. Only the last account code entered is stored in DATA
SMDR and TRUNK SMDR records.
lIf variable length account codes are enabled, a user dialing an Account
Code must follow it with #. This is not necessary if the entered account
code is 12 digits long. Thus, rotary dial telephones cannot have access to
variable length account codes of less than 12 digits.
0Account Code entry for incoming callers is permitted only on DISA or Tie
trunks. When PABX dial tone is returned, a Special 
DISA caller can enter
another account code during call setup. Only this second code appears in
the TRUNK SMDR and DATA SMDR reports.
lThe user can include Account Codes in Speed Call numbers.
ProgrammingIf Verified Account Codes are to be used, enable System Option 05 (Verified
Account Codes) in CDE Form 04 (System Options/System Timers); enter the
required Account Codes into CDE Form 33 (Account Code Entry).105 6-10
9109-094-105-NA Issue 3 Revision 1 
						

							Data Features
Set System Option 55, Account Code Length in CDE Form 04 (System Options/
System Timers) to a value between 4 and 12, or to VARIABLE.
To require account code entry on internal ADL or DTRX data calls, enable COS
Option 326 (Account Code Forced Entry 
-Data Internal Calls) for the originat-
i ng 
dataset.
To require account code entry for incoming or internal modem pooling calls,
enable COS Option 326 (Account Code Forced Entry 
- Data Internal Calls) in
the Pooled Modem’s COS.
Enable one of the following options in the originating data device’s COS, as
required, for outgoing calls:
COS Option 327 (Account Code, Forced Entry 
- Data External Calls)
COS Option 328 (Account Code, Forced Entry 
- Data Long Distance Calls)
Disable COS Option 700 (SMDR 
- Does Not Apply) in the data device’s Class of
Service.
Enable COS Option 808 (Special 
DISA) in the COS for the data device
Disable COS Option 906 (DATA SMDR 
- Does Not Apply) in the originating
data device’s Class of Service for ADL or DTRX calls.
To record incoming calls, enable COS Option 806 (SMDR 
- Record Incoming
Calls).
For incoming and internal modem pooling calls, disable COS Option 906
(DATA SMDR 
- Does Not Apply) in the originator’s pooled modem’s Class of
Service.
OperationOperation varies 
de$ending upon the call type and/or the type of originating
device.
ADL
From the set:
0 Dial the ADL access code.
0Dial the Account Code access code.
0 Dial the Account Code.
l Dial the destination.
DTRX
From the terminal, at the * prompt, enter:9 109-094-l 05-NAIssue 3 Revision 1105 6-11 
						

							Features Description
CALL destination ACCOUNT account code
DISA (Incoming)
When the PABX answers:
lDial the DISA access code -the system returns dial tone.
lDial the Account Code access code.
0 Dial the Account Code.
l Dial the destination number.
Special 
DlSA (Incoming)
When the PABX answers:
lEnter the Account Code - if it is valid, the PABX returns dial tone.
l Dial the destination number.
Incoming Tie Trunk or Internal Modem Pooling Caller
l Dial the Account Code access code.
l Dial the Account Code.
l Dial the destination number.Direct-In-Line (to an Attendant)
When the Attendant answers:
lHave the Attendant dial the Account Code access code.
lHave the Attendant dial the Account Code.
lHave the Attendant dial the destination number.
Data Hunt GroupsDescription
6.10 Datasets can be assigned to a Data Hunt Group. The system supports both
Terminal and Circular hunting; see HUNT GROUPS.ConditionsThe following conditions apply to this feature:
lOnly datasets can be assigned to a Data Hunt Group.105 6-129 109-094-l 05-NA
Issue 3Revision 1 
						

							Data Features
lThe system can support a total of 50 hunt groups; a hunt group may have a
maximum of 50 members.
ProgrammingEnter the 
dataset extension numbers into CDE Form 17 (Hunt Groups). When
the first 
dataset is entered, the system sets the hunt group type to Data. The
system then accepts only 
datasets as subsequent entries.
Specify TERMINAL or CIRCULAR hunting as desired.
Program an access code for the Hunt Group.
If desired, program a name for the Data Hunt Group. This is useful for DTRX
calls. See DTRX CALL BY NAME. If desired, program an overflow point for the
Data Hunt Group.
OperationCall the data hunt group using its access code or name. See ADL CALL ORIGI-
NATION, DTRX CALL ORIGINATION, and MODEM POOLING.
Data Peripherals
Description6.11 The SX-200 DIGITAL PABX supports several different data devices; MITEL
also provides several data support devices for use with MITEL data devices.
The data devices supported are from the 
DATASET 1100 and 2100 series.
The 
DATASET 1100 Series of asynchronous data devices comes in’three
variants; details are in Practice 
9141-753-503-NA, DATASET 1100 Series.
0 DATASET 1101 Cartridge for SUPERSET4DN and SUPfRSET3DN telephones
0DATASET 1102 Dual Rack Mount card for the DATACABINET 9000
0 DATASET 1103 Standalone unit
The DATASET 2 100 Series of asynchronous/synchronous data devices comes in
two variants; details are in Practice 
9141-753-586, DATASET 2100 Series.
0DATASET 2102 Single Rack Mount card for the DATACABINET 9000 cabinet
l DATASET 2103 Standalone unit
Refer to Practice 
9141-753-526-NA, DATACABINET 9000, and to Practice
9141-753-526-NA, DATASHELF 9100, for information on the cabinet and
shelf that is available for rack mounted data devices.
A Modem Interconnect Panel is available for installation within the
DATACABINET 9000 cabinet; refer to Practice 
9141-753-52B-NA, Modem In-
terconnect Panel. The Modem Interconnect Panel is required for Modem
Pooling.
For information on using data devices as printer ports, see DIRECTED 
INPUT/
OUTPUT.9 109-094-l 05-NAIssue 3 Revision 1105 6-13 
						

							Features DescriptionConditions
Programming
OperationFor details on the the 
SUPERCOAfSOLE 7000” printer port, see DIRECTED IN-
PUT/OUTPUT.
For details on data circuit descriptor options, refer to Practice
9109-094-210-NA, Customer Data Entry (CDE).
Refer to Practice 
9109-094-125-NA, Circuit Card Descriptions, for a descrip-
tion of the Digital Line Card.
Refer to the following Practices:
l 9141-753-503-NA, DATASET 1100 Series, and
l 9141-753-SO&NA, DATASET 2100 Series.
Program a Digital Line Card card into the system’s physical configuration
table via CDE Form 01 (System Configuration),
Select options for the data circuit descriptors via CDE Form 11 (Data Circuit
Descriptors).
Assign a circuit descriptor and select options for specific data circuits via CDE
Form 12 (Data Assignment).
None
Data Security
DescriptionConditions
ProgrammingEnable COS Option 2 16 (Data Security) for the extension.
OperationNone 6.12 Data Security protects an established data call from receiving any intru-
sion or warning tones (for example, 
Campon or Override) which would inter-
fere with the tone signals present on the line. Any extension with Data Securi-
ty in its COS cannot be overridden or receive 
Campon tone; it may be camped
on to, but is secure against any form of audio intrusion.
The following COS Options must be disabled to permit correct operation of
Data Security:
0COS Option 242 (Repeated Campon‘ Beeps)
0 COS Option 607 (Associated Modem Line).
Data Station Message Detail Recording (DATA SMDR)Description
6.13 The DATA SMDR feature produces a detailed recording of all internal
and external data calls. The printout format is similar to that of the existing105 6-14
9109-094-105-NA Issue 3 Revision 1 
						

							Data Features
trunk call SMDR record and includes “Data Call Indicator”, “Type of Data
Call” and “Reason for Disconnect” fields. A dash (-) rather than a slash 
(/) sep-
arator between the month and day gives a distinctive appearance to the
printed data records, and allows a call costing device to maintain separate
totals for data and voice calls.
The “External Data Call Indicator” field shows EX if the data call used a
pooled modem and a trunk.
The “Associated SMDR Record Indicator” field shows an asterisk when the
data call has an associated “Trunk SMDR” record.
Refer to Practice 
9109-094-221-NA, Station Message Detail Recording for
detai Is.
ProgrammingThe following COS options and System Options/Timers can be selected:
COS OptionCOS Option NumberDATA SMDR-Does Not Apply906
DATA SMDR-Extended Record907DATA SMDR-Overwrite Buffer908
System OptionSystem Option Number
DATA SMDR Indicate Long Calls
39.
Specify a port for printing DATA SMDR records in CDE Form 34 (Directed IO).
OperationNoneData Station Queuing
Description
6.14 Data Station Queuing is similar to the Campon feature provided for tele-
phones. An extension user encountering a busy 
dataset or Data Hunt Group
can camp on to the destination and remain in the queue until a destination
becomes available or terminate the call at any time.Conditions
The following conditions apply to this feature:
lThe user can camp on to datasets, Data Hunt Groups, Trunk Groups, or Mo-
dem Pool Hunt Groups only.
lThe destination cannot be camped onto if it is busied out or in Do Not Dis-turb.
ProgrammingEnable COS Option 900 (Data Station Queuing) in the originating device’s
Class of Service.9109-094-l OS-NAissue 3 Revision 1105 6-15 
						

							Features DescriptionADL from Industry-standard Telephone, 
SUPH?SET3 and SUPERSET3DNTelephones
The telephone calls a busy data device:
lthe telephone receives Special Busy tone for 2 seconds, then the telephone
receives Busy tone while it is queued.ADL from 
SUPERSET 4 Telephones
The set calls a busy data device:
lThe set receives Special Busy tone. The display shows “BUSY”. The CAMP
ON 
softkey appears.
lPress the CAMP ON softkey within 10 seconds. The display shows “CAMP-
ING 
0N”while the set is queued.
ADL from 
SUPfRSET4DN Telephones
The set calls a busy data device:
lThe set receives Special Busy tone. The display shows “BUSY”. The I WILL
WAIT softkey appears.
lPress the I WILL WAIT softkey within 10 seconds. The display shows “WAIT-
ING FOR” and the extension numberwhile the set is queued.
DTRX
Queuing is automatic. The originator receives the message “Call is Queued”.
Data Transceiver (DTRX)Description
6.15 The Data Transceiver (DTRX) allows the data user to set up a data call
from a data terminal 
(DTE). The system has four DTRX channels; four users can
communicate with the DTRX simultaneously. When the requested call is es-
tablished, the DTRX is dropped, making it available for other data callers.
Users 
retuesting a busy destination are queued until the destination is avail-
able. Up to 20 callers can queue. Subsequent callers requesting busy destina-
tions are sent the message “System Busy, Try Again Later”.
When all DTRX channels are busy, callers queue for DTRX service. Up to 28 cal-
lers can queue, including those queued for destinations. Subsequent callers
are prompted to try again later.105 6-16
9109-094-105-NA Issue 3 Revision 1 
						

							Data FeaturesConditions
The following conditions apply to this feature:
lA dataset connects each Data Terminal (DTE) to the system on a DNIC cir-
cuit.
oThe DTE connected to the dataset must be an ASCII data device using an
RS-232C interface.
lAll DTRX commands (except ACCOUNT) may be abbreviated to its mini-
mum unique character string.
lTo connect to a Data Transceiver, a data device must have a DTE Profile
number programmed in CDE Form 12 (Data Assignment).
ProgrammingThe DTRX feature is associated with the DTE Profile and Data Circuit Descrip-
tor options. Refer to CDE Form 29 (DTE Profile) and CDE Form 11 (Data Circuit
Descriptor Options).
Enable or disable COS Option 900 (Data Station Queuing) as desired. This op-
tion, when enabled, allows automatic queuing to the destination when the
originator encounters a busy data device.
C--L,--_ -I!--LI- PhC n-s:-- nlr* Ihl-n” I  ,---,A I-%:--,-..\ ^_ A^-:--.4 \&,L-- ^- 
						

							Features Description
sage category is not displayed. The text also displays a user action if appropri-
ate (e.g. System Busy, Please Wait). If the Message Code option is also
enabled, the complete message is displayed.
Enable or disable COS 904 (DTRX Complete Message Text) as desired. This op-
tion displays the message code, the message category, and the text
(e.g.DO207 Call Failure - Destination Not Ready).
OperationSee DTRX CALL ORIGINATE/DISCONNECT.
DTRX Call by Name
Description6.16 This feature allows the user to call a data hunt group or modem pool
hunt group by name instead of number.Conditions
The hunt group must have a name programmed.
ProgrammingAssign names to data and modem pool hunt groups in CDE Form 17 (Hunt
Groups).
OperationAt the DTE, in response to the * prompt:
1. enter CALL or C.
2. enter the name. (Example: C SYS)
or,
1. enter CALL2. enter the modem pool hunt group name,
3. enter the destination number. (Example: C MODEMS 5551234)
DTRX Call Originate/Disconnect
Description6.17 The DTRX call is initiated and controlled from a terminal keyboard.Conditions
The following conditions apply to this feature:
lUnless the user originates the call from the keyboard, the device is as-
signed the last baud rate used. (The default baud rate is used if Always Use
Default Baud Rate When Called is enabled in the device’s Data Circuit Des-
criptors).
l Autobaud is invoked when keyboard origination is used. (Keyboard Origi-
nation (Autobaud) must be enabled in the device’s Data Circuit Descrip-
tors) .105 
6189109-094-105-NA Issue 3 Revision 1