Mitel SX 200 DIGITAL Pabx General Descriptions Manual

							6. INSTALLATION 
6.1 The Automated Attendant feature may require additional receivers to 
prevent complaints from usersabout a delay to dial tone. The following sub- 
sections describe the installation requirements for the Automated Attendant 
feature. 
RECEIVERS 
6.2 Ensure system is provisioned with sufficient DTMF receivers. Traffic 
measurement can be used to monitor receiver usage and failure to get a re- 
ceiver. 
UNIVERSAL CARDS 
6.3 Each universal card can contain up to 16 receivers, and universal cards 
can only be installed in high-powered slots. This may present a problem for a 
480 port machine that is limited to six high-powered slots. 
9109-094-625-NA Issue 1 Revision 1 
.
						

							Automated Attendant Application Package 
625 6-2 . This page intentionally blank 
9109-094-625-NA Revision 3 Issue 1  
						

							INDEX 
Italicized numbers refer to pages with figures. 
A 
ACD Front End Message, 4-3 
Analog Networking, 3-5 
Auto -Attendant Group Form, Fields 
Default Destination, 4-2 
Dialing Over Recording, 4-2 
Message Length, 4-2 
Name, 4-2 
Prefix Digits, 4-2 
Wait for Resources, 4-2 
Auto-Attendant Group, 2-l 
Access code, 2-2 
Accessing, 2-1 
Programmable options, 2-2 
Automated Attendant 
ACD Front End Message, 4-3 
Aided External Dialing, 4-3 
Sample Message, 4-2 
Automated Attendant Group, 4-1 
C 
Call Handling, 2-7, 2-l 
Default Answering point, 2-l 
Call Transfer, 3-2 
CO Trunks, 2-3, 3-3 
ARS, 2-3 
Conflict Dialing, 2-2 
Conflict Timer, 2-3 
Inter-digit timeout, 2-2 
Customer Data Entry (CDE). See Programming 
D 
Default Destination, 2-5 
Routing To, 2-5 
Valid Answering Points, 2-5 
Delay to Dial Tone, 6-l 
Dialing Over Recording Option, 5-l DID Trunks, 3-2,3-3 
Digit Handling, 2-2 
DTMF Receivers, 6-l 
F 
Front End Recording, 2-5 
H 
Hunt Group, 2-l 
I 
Illegal Number Routing, 2-4 
Examples, 2-4 
lnteractibn 
‘Account Codes, 3-2 
ACD, 3-2 
ARS, 3-3 
Call Duration Display, 3-3 
Call Forwarding, 3-3 
Callbacks, 3-3 
Campon, 3-3 
Direct to ARS,.3-3 
Recal I, 3-3 
System Abbreviated Dialing, 3-3 
Tenanting, 3-4 
0 
Operation 
Called Party Displays, 3-l 
Caller Displays, 3-1 
P 
Prefix, 3-4 
Prefix Digits, 2-3, 3-2 
Function of, 2-4 
Length, 2-3 
9 109-094-625-NA Issue 3 
Revision 1 
Index-7  
						

							Automated Attendant Application Package 
Processing, 2-4 
Programming, 4-1 
Auto -Attendant Group Form, 4-2 
Call Rerouting Form, 4-1 
COS Options Form, 4-1 
Hunt Group Form, 4-l 
System Options Form, 4-l 
R 
RAD, 5-l 
Message Length, 2-6 
Operation, 2-5 
RAD Message, 2-l 
RADs, 4-2 
Recorded Announcement Device. See RAD 
Recording Group, 2-l 
Resource Allocation 
DTMF Receivers, 2-6 
Allocation Control, 2-6 
Busy Receivers, 2-7 
Receiver Requirements, 2-6 
RADs, 2-6 
Busy Recordings, 2-7 
Timeout, 2-7 
l 
Index-2 
S 
Sample Message, 4-2 
SMDR, 3-4 
T 
Traffic Measurement, 3-5 
Receiver Usage, 3-5 
Usage CCS, 3-5 
Usage Pegs, 3-5 
Troubleshooting, 5-l 
Call Dropped, 5-l 
RAD Failure to Answer, 5-l 
RADs in DND, 5-l 
Wrong Message, 5-l 
U 
Uniform Call Distribution (UCD), 4-l 
Universal Cards, 6-l 
v . 
Vacant Number Routing, 2-5 
Verified Account Codes, 3-2 
Issue 3 Revision 1 
9 109-094-625-NA