Mitel SX 200 ML PABX Instructions Guide

							Features 
l Another method of creating conferences is through key line privacy; 
see Privacy Enable/Privacy Release. 
l See F/ash Controlfor controlling flashing on an extension. 
Programming Enable COS Option 302 (Flash-in Conference) for the extension. This 
allows an extension to create conferences of greater than three patties. 
Operation Operation depends upon the type of device as described below. 
Industry-standard Telephones: 
To establish a conference: 
l Establish a 2-patty call. 
l Flash the switchhook. 
l Transfer dial tone is returned (if programmed). 
l Dial the number of the next conferee. 
l When the conferee answers, flash the switchhook - a conference is 
established. 
Any extension in the conference may add additional conferees to the 
conference by repeating the above steps. 
SUPERSET 401+ Telephones: 
To establish a conference: 
l While on a call, press the FLASH key. 
l Transfer dial tone is returned (if programmed). 
l Dial the number of the desired extension or the telephone number of 
the desired external party. 
l W-hen the called party answers, press the FLASH key to form the 
cbnference. 
Any extension in the conference may add additional conferees to the 
conference by repeating the above steps. 
SUPERSET 470 and SUPERSET 420 Telephones: 
To establish a conference: 
l While on a call, press the TRANS/CONF key. 
l Transfer dial tone is returned (if programmed). 
l Dial the number of the desired extension or the telephone number of 
the desired external party. 
l When the called party answers, press the TRANSKONF key to form 
the conference. If you receive busy tone, or if the called party doesn’t 
answer, press the CANCEL key to be connected with the original party. 
Any extension in the conference may add additional conferees to the 
conference by repeating the above steps. 
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							Features Description 
SUPERSET 430 Telephones: 
To establish a conference: 
l While on a call, press the TRANSCONF softkey. 
l Transfer dial tone is returned (if programmed). 
l Dial the number of the desired extension or the telephone number of 
the desired external party. 
l When the called party answers, press the TRANSCONF softkey to 
form the conference. If you receive busy tone, or if the called party 
doesn’t answer, press the BACKTO HELD softkey. You’ll be connected 
with the original party. 
Any extension in the conference may add additional conferees to the 
conference by repeating the above steps. 
Conflict Dialinn 
Description The system can differentiate between conflicting extension numbers such 
as “52345” and “5234”. This implies that extensions can be programmed 
as I-, 2-, 3-, 4-, or 5-digit numbers with the first digits being identical. The 
system selects the shorter extension number if the next digit is not dialed 
within a preselected time. 
A conflict exists between two extension numbers if the first number is 
contained in the second number, starting with the first digit. For example, 
1234 conflicts with 12345 but 1234 does not conflict with 123 (123 conflicts 
with 1234). 
Conditions 
The following conditions apply to this feature: 
l First digit conflicts between the access codes assigned to Executive 
Busy Override and the Callback - Busy features, and other numbers 
within the numbering plan, are permitted. 
l Feature access codes are not permitted to conflict with any other access 
codes in the system. 
l Extension numbers may not conflict with feature access codes. 
l ARS leading digit strings are not permitted to conflict with any other 
access codes in the system. Extension numbers may conflict with ARS 
leading digits. 
l Modem Pool Hunt group access codes cannot conflict with any other 
access code in the system and no access code may conflict with a 
Modem Pool Hunt group access code. 
l Conflict dialing applies to features that need to have access codes 
entered (call forwarding for example). This includes the programming 
features on the SUPERSET telephones. 
l Normal system inter-digit timeout is 15 seconds (not ARS dialing). If a 
conflict exists, the Dialing Conflict Timer applies. 
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							Features 
Programming Select an appropriate time-out period for System Option 50 (Dialing Conflict 
Timer 2-10 s). 
Operation None. 
Consoleless Operation 
Description The system may be operated without the use of an attendant console. 
Under these conditions all features associated with the console are not 
available. SUPERSETtelephones may be used as subattendant positions. 
These may switch the system night service (see Night/Day Switchingj and 
have enhanced call handling and recall capabilities (see Subattendant). 
Conditions Some attendant features are not available at subattendant positions. 
Programming No attendant consoles are programmed. 
Operation 
None. 
Contact Monitor 
Description 
This feature allows a station line circuit to be used for monitoring an alarm 
contact. The contact to be monitored is connected across Tip and Ring of 
the circuit. When the contact closes, a call is originated by the station line 
circuit and the call is directed to its tenant’s Dial 0 or Priority Dial 0 Routing 
Point. The PABX handles the call as a call reroute; see Call Rerouting, - 
Attendant Access (Dial 0), and Priority Dial 0. 
Conditions The following conditions apply to this feature: 
l Contact Monitor is available on OPS and ONS Line cards. 
l COS Options 400 (Contact Monitor) and 241 (Receive Only) are 
mutually exclusive. 
l The contact signal is non-latching; if the contact opens, the Dial 0 call 
is terminated. 
l If the station line circuit has COS 239 (Priority Dial 0) enabled then the 
Priority Dial 0 Routing point is used. 
l If there is no routing point then the origination is still processed (the 
station line circuit is now busy) and the station set is given reorder tone. 
l If the call is answered at a console, the console display indicates that 
the caller is a contact monitor. 
Programming 
Enable COS Option 400 (Contact Monitor) for the extension. 
Operation Close the contact and a call is made to the Dial 0 Routing point or to the 
Priority Dial 0 Routing point. 
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							Features Description 
Customer Data Entry 
Description 
Customer Data Entry (CDE) is a full screen application, using softkey 
prompts and simple graphics, for entering and changing customer 
programming. 
Enter customer data from a terminal via the RS-232 connector on the rear 
of the cabinet, or from an Attendant Console (a screen of reduced height 
is used). 
Customer Data Entry can also be performed from a remote location, using 
a terminal connected to the PABX via modems (with a Null Modem 
Connector). 
Conditions None. 
Programming Refer to the Customer Data Entry Practice, for detailed programming 
information. 
Operation None. 
Customer Data Entry - Default Data 
Description 
The system is preprogrammed with default Class-Of-Service (COS) 
Options and Class-Of-Restriction Options; if no alternates are programmed, 
the system defaults to the preprogrammed data. The Feature Access 
Codes can be entered during Customer Data Entry. 
Conditions None. 
Programming Refer to the Customer Data Entry Practice. 
Operation Default data in the database includes: 
Device Interconnection Table 
Ti Link Descriptor 
Test Line - The location of the Test Line is Bay 1, Slot 1, Circuit 1 
Class of Service Timers 
System Timers 
Trunk Circuit Descriptors 
Data Terminal Equipment (DTE) Profile 
Data Circuit Descriptors 
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							Features 
Customer Data Entry - Range Programming 
Description 
Conditions 
Programming 
Operation This feature allows range programming for blocks of extensions. By 
entering a range of equipment numbers, one may assign extension 
numbers, COR, tenant, and COS to a selected block of equipment numbers. 
The start extension number and defaults for the other values are entered 
by the programmer. The extensions are assigned sequentially starting at 
the entered value, and the COS, tenant and COR are assigned to the entire 
group. 
Refer to the Customer Data Entry Practice. 
Refer to the Customer Dafa Entry Practice. 
None. 
Customer Data Print 
Description 
This feature provides a means of displaying the current state of 
programming of the PABX. Each or all of the CDE forms may be printed, 
one at a time, in a presentable format. 
Conditions The printer must be PABX compatible; refer to Directed Input/Output. 
Programming See Printer/Terminal Supporffor details on directing the output to the 
desired printer. 
Operation 
Refer to the Customer Data Entry Practice for details. 
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							Features Description 
Data: Associated Data Line (ADL) 
Description The associated data line feature allows a telephone user to originate and 
disconnect a data call. The association between a telephone (used for 
dialing or disconnecting the call) and a dataset the call is switched to, once 
the setup is complete. 
The user can establish a basic ADL call from an industry-standard 
telephone or a SUPERSETtelephone by dialing an access code and the 
number of the destination. 
The associated data line operates with either asynchronous or synchronous 
devices. 
The data destination of any data call can be predetermined via the 
HOTLINE feature (see Data: ADL Hotline). Industry-standard DTMF and 
rotary telephones, SUPERSET telephones and Digital SUPERSET 
telephones can be used in ADL calls. Either the originator or destination 
can terminate the data call. 
This feature allows the user to establish a basic ADL call by dialing an 
access code and the number of the destination from an industry-standard 
telephone or a SUPERSET telephone. 
Data destinations include: 
l data station extension number 
l data hunt group access code 
. 
modem hunt group access code followed by ARS digit string. 
Included with originate/disconnect capabilities of ADL are the following: 
l Data call originate using SPEED CALL key or Abbreviated Dial 
l ADL queuing 
l Data call disconnect using SPEED CALL key or Abbreviated Dial, or 
the Disconnect or CALUATTN key. 
The associated data line can be used to originate or disconnect a data call, 
operating in either asynchronous or synchronous mode. 
Conditions 
The following conditions apply to this feature: 
l The attendant console cannot use the ADL feature. 
l Program the associated voice line (AVL) in CDE Form 12 (Data 
Assignment). 
l Ensure that both the originating and destination datasets are both in 
the same Operating Mode (asynchronous or synchronous), as 
programmed in CDE Form 11 (Data Circuit Descriptor). 
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							Features 
Programming Assign Feature Access Code 28 (ADL Call Setup) and Feature Access 
Code 29 (ADL Disconnect) in CDE Form 02 (Feature Access Codes). 
Enable COS Option 900 (Data Station Queuing). When COS 900 is enabled 
on a voice telephone, queuing to a busy data destination is allowed on an 
ADL call. 
Program ADL Auto Baud and Operating Mode (Synchronous or 
Asynchronous) in the subform of CDE Form 11 (Data Circuit Descriptor). 
Operating Mode applies only to DATASET 2100 Series datasets. 
To associate a voice telephone with a dataset, enter a valid extension 
number for the voice telephone in the AVL field of CDE Form 12 (Data 
Assignment). 
Operation ADL Call Originate 
If the Originating dataset does not have ADL Autobaud: 
l Dial the ADL access code (if the associated dataset is not idle; reorder 
tone is heard and the SUPERSET telephone displays the message 
“PLEASE TRY LATER”). 
l Dial the digits of the destination. 
l A high pitched connect tone is heard (if the destination is busy, then 
busy tone is heard). 
l The originating party hangs up the voice telephone and the call is 
switched to the associated dataset (“HANG UP”or “NEW CALL” prompt 
can also be used). 
l If the SUPERSET telephone has a voice party on Hold, the CANCEL 
key establishes the data call and transfers the voice call to the party on 
hold. 
When Originating dataset has ADL Autobaud: 
l Dial the ADL access code (if the associated dataset is not idle; reorder 
tone is heard and the SUPERSET telephone displays the message 
“PLEASE TRY LATER”). 
l Dial the digits of the destination (busy tone is heard if the destination is 
busy). 
l When ringback tone is heard, the originator must enter the autobaud 
character (usually carriage return) so that the dataset can determine 
the baud rate (this character must be entered within 30 seconds or the 
call is released; otherwise reorder tone is heard and PLEASE TRY 
LATER is displayed). 
l Connect tone is returned to the originator. 
l Hang up the voice telephone. 
l Call is switched to the associated dataset. 
Note: Once the ADL call has been established, the telephone is free to be used. If a voice 
call had been established, the other party can be placed on hold by pressing the 
TRANS/CONF key (FLASH key on the SUPERSET 401-k telephones), and the 
ADL call can be established. Pressing the CANCEL or BACK TO HELD softkey 
reconnects the telephone to the party on hold. 
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							Features Description 
When an ADL Call Origination is unsuccessful, reorder tone is returned and 
one of the following messages is displayed on the display SUPERSET 
telephone: 
l The voice telephone has not been programmed as an AVL to an 
associated dataset. The set displays “NO ACCESS”. 
l The associated dataset is not idle. The set displays “PLEASE TRY 
LATER”. 
l The user dials the number of a device which cannot handle data. The 
set displays “INVALID #“. 
l The baud rates of the source and destination are not compatible and 
neither have Flow Control programmed. The call is barred. The calling 
set receives reorder tone and displays “NO ACCESS”. 
l The associated terminal is not asserting DTR and is NOT programmed 
for auto-answer. The set displays “NO ACCESS’. 
ADL Call Disconnect 
The source or destination can disconnect an ADL call by: 
l dialing the ADL disconnect access code. 
l pressing a pre-programmed Attention or Break key on the terminal. 
l pressing the DISCONNECT key or the CALL/Al-TN key on the dataset. 
l by either dataset dropping DTR for the preprogrammed time. 
If the call is not set up via the ADL feature, doing an ADL disconnect causes 
the set to display “INVALID #,,. 
\. 
Data: ADL Hotline 
Description 
This feature establishes a data call between two preassigned DTEs when 
the user dials the ADL access code from the associated telephone. 
Conditions 
Refer to Associated Data Line. 
Programming 
Assign the hotline number in CDE Form 12 (Data Assignment). 
Operation To originate an ADL hotline call: 
l Dial the ADL access code. The call is automatically connected to the 
preassigned destination. Also, a carriage return  may be required 
depending upon the programmed ADL Autobaud option. See 
Associated Data Line - “Operation: ADL Call Originate”. 
l If the destination is busy and queuing is enabled, the originating station 
is queued. 
l If the destination is not a valid data device, the message “INVALID #” 
and reorder tone is returned. 
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							Features 
Data: ADL Speed Call Originate 
Description An ADL user can originate an ADLcall using a personal Speed Call number. 
Conditions None. 
Programming The programming procedure to be followed varies depending upon the type 
of telephone to be programmed. Follow the appropriate procedure 
described below: 
SVPERSET 410 Telephones: 
At the user’s telephone: 
l Press SUPERKEY. 
l Press a personal speed call key (if a previously defined speed call key 
is selected, the previously stored number is erased). 
l Dial the ADL access code. 
l If required, dial the account code access code and the account code. 
l Dial the number of the data destination. 
l Press SUPERKEY to save the number. 
SUPERSET 420 Telephones: 
At the user’s telephone: 
. 
. 
. 
. 
. 
. 
. 
. 
. 
. 
. Press SUPERKEY. 
Press the NO softkey until PERSONAL KEYS? appears in the display. 
Press the YES softkey. 
Press an unused personal key. 
Press the CHANGE softkey. SPEED CALL? appears in the display. 
Press the YES softkey. 
Dial the ADL access code. 
If required, dial the account code access code and the account code. 
Dial the number of the data destination. 
Press the SAVE softkey. 
Press SUPERKEY to return to the date and time display. 
Operation SUPERSET 430 Telephones: 
At the user’s telephone: 
l With the handset on-hook, press SUPERKEY. 
l Press the SPEED CALL softkey. 
l Press an unused Line Appearance key. 
l Dial the ADL access code. 
l If required, dial the account code access code and the account code. 
l Dial the number of the data destination. 
l Check the number to be saved, if correct press the SAVE softkey. 
Operation varies depending upon the type of telephone as described below. 
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							Features Description 
SUPERSET 470 and SUPERSET 420 Telephones: 
To originate a data speed call: 
l Press the programmed speed call key. 
l Go on-hook when connect tone is heard. 
l Call is transferred to the associated dataset. 
To originate a data speed call with voice party on hold: 
l Press the programmed speed call key. 
l If ADL Autobaud is programmed, press Carriage Return key. 
l When the connect tone is heard, press the CANCEL key to establish 
the data call and transfer the voice call back to the party on hold. 
SUPERSET 430 Telephones: 
To originate a data speed call: 
l Press the programmed speed call key. 
l Go on-hook when connect tone is heard. 
l Call is transferred to the associated dataset. 
To originate a data speed call with voice party on hold: 
l Press the programmed speed call key. 
l If ADL Autobaud is programmed, press Carriage Return key. 
l When the connect tone is heard, press the BACK TO HELD softkey to 
establish the data call and transfer the voice call back to the party on 
hold, or press NEW CALL softkey to establish the data call and make 
a new voice call. 
Data: Abbreviated Dial for ADL Calls 
Description An ADL user can originate an ADL call using a system abbreviated dial 
number. 
Conditions Reorder tone is returned if the user enters an invalid abbreviated dial 
number. 
Programming Enable COS Option 245 (Abbreviated Dialing Access) in the class of service 
for the associated voice line. 
Assign an access code to Feature 24 (Abbreviated Dial Access) in CDE 
Form 02 (Feature Access Codes). 
Enter the desired abbreviated dial numbers into CDE Form 31 (System 
Abbreviated Dial Entry), or enter them from the attendant console. See 
Attendant Abbreviated Dial Number Entry. 
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