Mitel SX 200 ML PABX Instructions Guide

							Attendant Console 
Physical Description 
The SUI?!%SE~7OOOattendant console consists of an IBM or compatible PC console, 
a video display terminal, a TALK T0 card, a SW/3Sf3400 series handset, an 
extended keyboard (with programmable hard keys, hard keys, softkeys, dial keys, and 
ASCII keys), and a handset cradle. The TALK TO card interfaces with the PABX via 
a single twisted pair connected to a digital line card circuit. Figure 2-4 shows the 
SUPERSET 7UOO attendant console. 
HANDSTANDCRADLE Et30437 
Figure 2-4 SUPERSET 7000 Attendant Console 
Keyboard -The SUPERSfT 7OOOattendant console is equipped with an IBM AT, PC 
enhanced 101 key keyboard and provides the same functions as the 
SUPERCONSOLE 1000. It uses SUPERCONSOLE 1000 key codes and protocol to 
interact with the PABX (see Figure 2-5). 
PC TALK TO Card - The PC TALK TO BX card fits into one of the PC card expansion 
slots. The card has two modular phone jacks. The first jack is the MITEL standard 
telephone jack used for all DNIC ports or sets; the second jack connects to the handset 
(4 position, 4 contact jack). 
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CALLHANDLING VOLUME 
ESCKEY SOFTKEYS(FUNCTiON) 
KEYS HARO KEYS DlAL#KEY KEYS 
TYPING KEYS CURSORKEYS OIAL PAD 
EEOl90 
2-8 Figure 2-5 SUPERSET 7000 Keyboard Layout 
Functional Description 
The console has IO softkeys, three programmable firmkeys, eight attendant function 
keys, a dial pad, volume and arrow keys. and one hold key (see Figure 2-5 and 
Figure 2-6). It also has an integral handset. 
The attendant function keys provide the following functions: 
9 FUNCTION: allows access to call handling and other applications that run on the 
SX-200 ML PABX. 
l CANCEL: cancels any call, for example, a misdialed call or a call directed to a 
busy number. 
l RELEASE: releases a call. 
l PAGE: accesses paging zones. 
l CALL BLOCK: restricts extensions from calling one another (used in conjunction 
with Hotel/Motel applications). 
l HOLD: (one key), the HOLD key is an overflow key, which provides access to calls 
on hold. 
. ANSWER: answers incoming calls. 
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							Attendant Console 
Figure 2-6 SUPERSET 7000 Display 
Functional Requirements 
The SUPERSET 7CUCI attendant console interfaces with the SX-200 ML PABX via a 
8 
digital line card, which provides telephone trunk and telephone extension information 
to it. For information on the digital line card interface, refer to the Engineerhg 
! 2. 
hforfnat~on Practice. VP 
Requirements for the console and the PC TALK TO BX card are: 
PC Requirements 
Acoustic noise (fan noise): 
						

							Peripheral Devices 
Sound Card to configure ringer cadence and ringer volume 
(optional) 
PC TALK TO Card Requirements 
Power: +5 Vdc + I -5% 
-5 Vdc + I -10% 
+I2 Vdc + I-5% 
-12Vdc +/-IO% 
Operating Temperature: 
Storage Temperature: 
Relative Humidity: 
Modular Jacks: 0 to -+40x 
-40 to +50°c 
5% to 95% non-condensing 
2 
Operation 
This part provides a brief operational outline. For additional information refer to the 
SUI?E/?SET 7000 attendant console user guide. 
Power Up - Upon power up, the screen displays a message on line 3 of the PC which 
reads either, “Waiting for Communication” or “Waiting for Synchronization”. 
Program Termination - To terminate the SUPERSET 7000 attendant console 
program, the attendant must press the ‘Ctrl’, ‘Alt’, ‘Esc’ key. When the software 
recognizes the terminating command, it will request confirmation before terminating 
the program. 
Keyboard Input - If a sequence of keystrokes is interpreted as a command, a request 
is passed to the correct application resident on the SUPERSET 7000 attendant 
console. If a keystroke sequence is interpreted as a telephony sequence, the 
information is passed to the console module and the video display indicates that the 
action being performed. 
Handset Audio Interface - The audio interface comprises the handset (or headset). 
Handset levels are determined by the PABX. 
Ringer Audio Interface - Ringer levels are set by the PC speaker circuit. With the 
optional sound card, ringer volume and pitch can be changed by accessing the sound 
card application. 
Basic Telephone Operation - The SUPERSET 7000 attendant console performs 
basic telephony functions such as dialing and generating supervisory signals. 
Supervisory tones, such as Dial Tone, Busy Tone, and Reorder Tone, are generated 
by the system and routed to the console through the voice channel. 
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							Attendant Console 
Installing a SUPERSET 7000 Console 
These installation instructions are for installing a TALK TO BX card into the PC only. 
For information on installing the PC (not MITEL supplied ), consult the PC 
manufacturer’s installation guide. 
CAUTION: When setting the SUPERSET 7000 in place, ensure that there is 
adequate airflow for cooling purposes. It should not be placed in 
any enclosure which may restrict this airflow. 
Do not restrict the airflow by placing any objects over the vents of 
the terminal. 
Connect the console only to telephone lines equipped to interface 
it to the system. 
Install the TALK TOcard into the PC as described in Chart 2-2. 
Chart 2-2 Install the TALK TO card into the PC 
Step 
Action Comments 
1. Set the power switch on the PC unit to the OFF 
position. 
2. Set all external power switches (printer, monitor, 
etc.) to the OFF position. 
3. Unplug the PC unit power cord from the wall outlet. 
4. Identify and remove all cables from the PC unit 
where the TALK TO BX card is to be installed. 
5. 
Carefully remove the cover from the base of the Refer to the PC manufacturer’s 
unit. installation guide. 
6. Select a spare system expansion slot (furthest 
away from the hard disk drive) in which to install 
the TALK TO BX card (refer to Figure 2-7). 
7. Remove the screw holding the expansion slot cov- Retain the screw for installation of 
er in place and remove the cover. 0 
the card. 
6. Wearing an antistatic wrist strap, unpack and in- If damaged or incorrect, repack in 
spect the TALK TO BX card for damage. original package and return. 
9. Set the interrupt jumper setting on the TALK TO 
BX card (default is 15). 
10. Set the address selection DIP switch (Sl) setting 
on the TALK TO BX card (default base address is 
0300). 
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							Peripheral Devices 
Chart 2-2 Install the TALK TO card into the PC (continued) 
Step Action Comments 
11. Hold the 
TALK TO BX card by the top and insert 
into slot and press firmly to seat connector. Secure 
with screw from Step 7. 
12. Replace cover of the PC unit. 
13. 
Reconnect all cables removed in Step 4. 
14. Plug theconsole modular cord into the LINE PORT 
jack located at the rear of TALK TO BX card, and 
into its assigned modular telephone jack. 
15. Plug handset cord into the voice path jack at the 
rear of the console. 
16. Plug the PC unit power cord into the wall outlet. 
17. Set all external power switches (printer, monitor, 
etc.) to the ON position. 
18. Set the power switch on the PC unit to the ON On power-up, the 
position. SUPERSET 7000 console 
performs an initialization 
procedure. When the application 
starts, the video display is enabled. 
19. 
Install the software and reconfigure the console. Refer to the SUPERSET 7000 
Attendant Console User Guide for 
instructions. 
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							Attendant Console 
WI 
-w2 -w3 -w4 
Figure 2-7 Typical SLJPERSET 7000 and TALK TO BX Card Installation 
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							3 The SUPERSET Series 
Telephone Sets 
General 
3.1 The SWERSET400 family of sets consists of four DNIC based digital sets designed 
for use on all MITEL DNIC based Digital Switches. The telephone sets are: 
. SUPERSET 401 +TM 
l SUPERSET 41 OTM 
9 SUPERSET 420TM 
9 SUPERSET 430TM 
The SUPERSET 401+ set is a single line digital set. 
The SUPERSET410, SUPERSET420, and SUPERSET43Osets are multi-line digital 
sets with LCD displays. They are equipped with a MILINKTM network connection that 
allows peripherals to be connected to the set on the desktop while only using one 
telephone port. 
Line Status Display Symbols 
3.2 The SUPERSET 4 IO, SUPERSET 420, and SUPERSET 430 telephones are 
equipped with an LCD Line Status Display. The status of each Line Appearance key 
is displayed using a triangular symbol. The meaning of each state is shown in Figure 
3-l. 
SYMBOL DESCRIPTION 
MEANING 
. m CLEAR 
LINE IDLE 
. . 
THIS LINE IS 
BUSY AT THIS SET 
(OR AT ANOTHER SET) 
DISPLAY ALTERNATES 
BElWEEN SOLID AND INCOMING CALL 
CLEAR 
DISPLAY ALTERNATES 
BETWEEN SOLID AND 
CLEAR CALL ON HOLD 
AT THIS SET 
(OR AT ANOTHER SET1 
Figure 3-l Line Status Display Symbols 
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Headset Compatability 
3.3 
Headset assemblies used with the SUPERSET 400 series telephone sets must be 
externally powered. Headsets from SUPERSET 4 and SUPERSET 4DN telephone 
sets do not operate on SUPERSET series telephone sets. 
Connection to the ML/NK Data Module 
3.4 
To accommodate data call operations, the SUPERSET 410, SUPERSET 42Q and 
SUPERSET 430 telephones are equipped with a M/L/NK network connection. This 
connection allows a WL/NKdevice on the desktop, such as a WL/NKData Module, to 
be connected to the PABX. For /W/L/NK Data Module installation instructions see the 
Dataset I 100 Series chapter in this Practice. 
SX-232 PABX AC ADAPTER 
M/L/b/K DATA MODULE 
cc0557 
Figure 3-2 M/L/NK Network Connections 
3-2 
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