Toshiba Estudio 230 Manual

							June 2004 © TOSHIBA TECe-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTING
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5. TROUBLESHOOTING
When any of the PC boards or the HDD requires replacem ent, refer to  P. 5-116 5.3 Replacement of 
PC Boards and HDD.
5.1 Diagnosis and Prescription for Each Error Code 
5.1.1 Paper transport jam
[E010]  Leading edge of paper not reaching the exit sensor
[E020] Trailing edge of paper not passing the exit s ensor
Open the transfer cover. Is there any paper on the  transport path?
YES 
Remove the paper.
NO 
Is the exit sensor working? (Perform the input check  in the test mode: 03-[FAX]ON/[2]/[B])
l l l ll l ll
 NO 
 1) Check if the connector of the exit sensor is disco nnected.
2) Check if the connector CN308 on the LGC board is  disconnected.
3) Check if the connector pins are disconnected and the  harnesses are 
open circuited.
4) Check if the conductor pattern on the LGC board i s short circuited or 
open circuited.
5) Replace the exit sensor. 
6) Replace the LGC board.
YES 
Is the registration roller clutch working?
(Perform the output check in the test mode: 03-108/1 58)
l ll l l l l ll
 NO 
 1) Check if the connector of the registration roller  clutch is discon-
nected.
2) Check if the connector CN305 on the LGC board is  disconnected.
3) Check if the connector pins are disconnected and the  harnesses are 
open circuited.
4) Check if the conductor pattern on the LGC board i s short circuited or 
open circuited.
5) Replace the registration roller clutch. 
6) Replace the LGC board.
YES 
Check the registration roller. Replace it if it is  worn out. 
						

							e-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTINGJune 2004 © TOSHIBA TEC
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Relation between the jamming area and the correspon ding sensors and covers
(If a jam is occurring in the ADU, LCF, PFP, JSP or  OCT check the board in each unit.)
[E030] Paper remaining inside the equipment at power
-ON
Open the cover of the unit/area whose picture is bl inking on the control panel. Is there any 
paper on the transport path? (Refer to the following table.)
YES 
Remove the paper.
NO 
Is the sensor in the jamming area working? (Perform  the input check in the test mode: refer 
to the following table.)
l l ll l ll l
 NO 
 1) Check if the connector of the sensor is disconnec ted.
2) Check if any of the connectors on the LGC board i s disconnected.
3) Check if the connector pins are disconnected and the  harnesses are 
open circuited.
4) Check if the conductor pattern on the LGC board i s short circuited or 
open circuited.
5) Replace the sensor. 
6) Replace the LGC board.
YES 
Replace the LGC board.
Jamming area Cover Sensor Test mode / Input check
Registration area Transfer cover Registration sensor 0 3-[FAX]ON/[2]/[A]
1st transport sensor 03-[FAX]OFF/[6]/[E]
Exit area Transfer cover Exit sensor 03-[FAX]ON/[2]/[B] 
ADU ADU ADU entrance sensor 03-[FAX]OFF/[1]/[H] ADU exit sensor 03-[FAX]OFF/[1]/[G]
Feeding area 
(Main unit) Side cover 2nd transport sensor 03-[FAX]OFF/[7]/[E]
LCF LCF side cover LCF feed sensor 03-[FAX]OFF/[5]/[G] 
PFP PFP side cover PFP upper drawer feed sensor 03-[FA X]OFF/[2]/[D]
PFP lower drawer feed sensor 03-[FAX]OFF/[4]/[D]
Bridge unit Bridge unit Bridge unit transport sensor-1 03-[FAX]ON/[3]/[H]
Bridge unit transport sensor-2 03-[FAX]ON/[3]/[E]
JSP JSP cover JSP feed sensor 03-[FAX]ON/[3]/[H]
OCT OCT cover OCT feed sensor 03-[FAX]ON/[3]/[H] 
						

							June 2004 © TOSHIBA TECe-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTING
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[E090] Paper jam by HDD abnormality
(1) Check if the error is cleared by turning the pow er OFF and then back ON.
(2) Check if the connectors of the HDD are disconnec ted.
(3) Check if the connector pins are disconnected and  the harnesses are open circuited.
(4) Replace the HDD. 
(5) Replace the SYS board.
[E200] Paper fed from the upper drawer not reaching  the registration sensor
[E210] Paper fed from the lower drawer not reaching  the registration sensor
[E300] Paper fed from the PFP upper drawer not reach ing the registration sensor
[E330] Paper fed from the PFP lower drawer not reach ing the registration sensor
[E3C0] Paper fed from the LCF not reaching the regis tration sensor
Open the transfer cover. Is there paper in front of  the registration sensor?
YES 
Remove the paper.
NO 
Is the registration sensor working?
(Perform the input check in the test mode: 03-[FAX] ON/[2]/[A]
l l l ll l ll
 NO 
 1) Check if the connector of the registration sensor  is disconnected.
2) Check if the connector CN305 on the LGC board is  disconnected.
3) Check if the connector pins are disconnected and the  harnesses are 
open circuited.
4) Check if the conductor pattern on the LGC board i s short circuited or 
open circuited.
5) Replace the registration sensor. 
6) Replace the LGC board.
YES 
Are the (lower/middle) transport clutches working?
(Perform the output check in the test mode: 03-203,  205)
l ll l ll l ll
 NO 
 1) Check if the connectors of the (lower/middle) tran sport clutches are 
disconnected.
2) Check if the connector CN305 on the LGC board is  disconnected.
3) Check if the connector pins are disconnected and the  harnesses are 
open circuited.
4) Check if the conductor pattern on the LGC board i s short circuited or 
open circuited.
5) Replace the (lower/middle) transport clutches. 
6) Replace the LGC board.
YES 
1) Check the condition of the feed roller, separatio n roller and pickup roller of each paper 
source, and replace them if they are worn out.
2) Check the transport roller. Replace it if it is w orn out. 
						

							e-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTINGJune 2004 © TOSHIBA TEC
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[E220] Paper fed from the lower drawer not reaching  the 1st transport sensor
[E310] Paper fed from the PFP upper drawer not reach ing the 1st transport sensor
[E340] Paper fed from the PFP lower drawer not reach ing the 1st transport sensor
[E3D0] Paper fed from the LCF not reaching the 1st t ransport sensor
Open the transfer cover. Is there paper in front of  the 1st transport sensor?
YES 
Remove the paper.
NO 
Is the 1st transport sensor working?
(Perform the input check in the test mode: 03-[FAX] OFF/[6]/[E])
l l ll l ll l
 NO 
 1) Check if the connector of the 1st transport senso r is disconnected.
2) Check if the connector CN305 on the LGC board is  disconnected.
3) Check if the connector pins are disconnected and the  harnesses are 
open circuited.
4) Check if the conductor pattern on the LGC board i s short circuited or 
open circuited.
5) Replace the 1st transport sensor. 
6) Replace the LGC board.
YES 
Are the (lower/middle) transport clutches working?
(Perform the output check in the test mode: 03-203,  205)
l l l ll l ll l
 NO 
 1) Check if the connectors of the (lower/middle) tran sport clutches are 
disconnected.
2) Check if the connector CN305 on the LGC board is  disconnected.
3) Check if the connector pins are disconnected and the  harnesses are 
open circuited.
4) Check if the conductor pattern on the LGC board i s short circuited or 
open circuited.
5) Replace the (lower/middle) transport clutches. 
6) Replace the LGC board.
YES 
1) Check the condition of the feed roller, separatio n roller and pickup roller of each paper 
source, and replace them if they are worn out.
2) Check the transport roller. Replace it if it is w orn out. 
						

							June 2004 © TOSHIBA TECe-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTING
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[E270]  Bypass transport jam (Paper not reaching the  registration sensor)
[E280] ADU transport jam (Paper not reaching the reg istration sensor)
Open the transfer cover. Is there paper in front of  the registration sensor?
YES 
Remove the paper.
NO 
Is the registration sensor working?
(Perform the input check in the test mode: 03-[FAX] ON/[2]/[A]
l ll l ll l l
 NO 
 1) Check if the connector of the registration sensor  is disconnected.
2) Check if the connector CN305 on the LGC board is  disconnected.
3) Check if the connector pins are disconnected and the  harnesses are 
open circuited.
4) Check if the conductor pattern on the LGC board i s short circuited or 
open circuited.
5) Replace the registration sensor. 
6) Replace the LGC board.
YES 
Is the registration clutch working?
(Perform the output check in the test mode: 03-108/1 58)
l l ll l ll l
 NO 
 1) Check if the connector of the registration clutch  is disconnected.
2) Check if the connector CN305 on the LGC board is  disconnected.
3) Check if the connector pins are disconnected and the  harnesses are 
open circuited.
4) Check if the conductor pattern on the LGC board i s short circuited or 
open circuited.
5) Replace the registration roller clutch. 
6) Replace the LGC board.
YES 
Check the registration roller. Replace it if it is  worn out. 
						

							e-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTINGJune 2004 © TOSHIBA TEC
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[E320] Paper fed from the PFP upper drawer not reach ing the 2nd transport sensor
[E350] Paper fed from the PFP lower drawer not reach ing the 2nd transport sensor
[E3E0] Paper fed from the LCF not reaching the 2nd t ransport sensor
Open the side cover. Is there paper in front of the  2nd transport sensor?
YES 
Remove the paper.
NO 
Is the 2nd transport sensor working?
(Perform the input check in the test mode: 03-[FAX] OFF/[7]/[E]
l l ll l ll l
 NO 
 1) Check if the connector of the 2nd transport sensor  is disconnected.
2) Check if the connector CN304 on the LGC board is  disconnected.
3) Check if the connector pins are disconnected and the  harnesses are 
open circuited.
4) Check if the conductor pattern on the LGC board i s short circuited or 
open circuited.
5) Replace the 2nd transport sensor. 
6) Replace the LGC board.
YES 
Are the (lower/middle) transport clutches working?
(Perform the output check in the test mode: 03-203,  205)
l l l ll l ll l
 NO 
 1) Check if the connectors of the (lower/middle) tran sport clutches are 
disconnected.
2) Check if the connector CN305 on the LGC board is  disconnected.
3) Check if the connector pins are disconnected and the  harnesses are 
open circuited.
4) Check if the conductor pattern on the LGC board i s short circuited or 
open circuited.
5) Replace the (lower/middle) transport clutches. 
6) Replace the LGC board.
YES 
Is the PFP transport clutch working? (Perform the o utput check in the test mode: 03-225)
l l l ll l ll l l l
 NO 
 1) Check if the connector of the PFP transport clutc h is disconnected.
2) Check if any of the connectors CN241, CN242 and C N244 on the 
PFP board is disconnected.
3) Check if the connector CN310 on the LGC board is  disconnected.
4) Check if the connector pins are disconnected and the  harnesses are 
open circuited.
5) Check if the conductor patterns on the PFP board  and LGC board 
are short circuited or open circuited.
6) Replace the PFP transport clutch. 
7) Replace the PFP board. 
8) Replace the LGC board.
YES 
1) Check the condition of the feed roller, separatio n roller and pickup roller of each paper 
source, and replace them if they are worn out.
2) Check the transport roller. Replace it if it is w orn out. 
						

							June 2004 © TOSHIBA TECe-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTING
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[E360] Paper fed from the PFP lower drawer not reach ing the PFP upper drawer feed sensor
Open the PFP side cover. Is there any paper in fron t of the PFP upper drawer feed sensor?
YES 
Remove the paper.
NO 
Is the PFP upper drawer feed sensor working?
(Perform the input check in the test mode: 03-[FAX] OFF/[2]/[D])
l l ll l ll l ll l l
 NO 
 1) Check if the connector of the PFP upper drawer fe ed sensor is dis-
connected.
2) Check if either of the connectors CN241 or CN243 o n the PFP board 
is disconnected.
3) Check if the connector CN310 on the LGC board is  disconnected.
4) Check if the connector pins are disconnected and the  harnesses are 
open circuited.
5) Check if the conductor patterns on the PFP board  and LGC board 
are short circuited or open circuited.
6) Replace the PFP upper drawer feed sensor. 
7) Replace the PFP board. 
8) Replace the LGC board.
YES 
Is the PFP transport clutch working? (Perform the o utput check in the test mode: 03-225)
l l ll l ll l ll l
 NO 
 1) Check if the connector of the PFP transport clutc h is disconnected.
2) Check if any of the connectors CN241, CN242 and C N244 on the 
PFP board is disconnected.
3) Check if the connector CN310 on the LGC board is  disconnected.
4) Check if the connector pins are disconnected and the  harnesses are 
open circuited.
5) Check if the conductor patterns on the PFP board  and LGC board 
are short circuited or open circuited.
6) Replace the PFP transport clutch. 
7) Replace the PFP board. 
8) Replace the LGC board.
YES 
1) Check the condition of the feed roller, separatio n roller and pickup roller of each paper 
source, and replace them if they are worn out.
2) Check the PFP transport roller. Replace it if it  is worn out. 
						

							e-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTINGJune 2004 © TOSHIBA TEC
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[E510] ADU transport jam (paper not reaching the ADU  exit sensor)
Open the ADU. Is there any paper in front of the AD U exit sensor?
YES 
Remove the paper.
NO 
Is the ADU exit sensor working?
(Perform the input check in the test mode: 03-[FAX] OFF/[1]/[G])
l l ll l ll l ll l
 NO 
 1) Check if the connector of the ADU exit sensor is d isconnected.
2) Check if either of the connectors CN562 or CN213  on the ADU board 
is disconnected.
3) Check if the connector CN304 on the LGC board is  disconnected.
4) Check if the connector pins are disconnected and the  harnesses are 
open circuited.
5) Check if the conductor patterns on the ADU board  and LGC board 
are short circuited or open circuited.
6) Replace the ADU exit sensor. 
7) Replace the ADU board. 
8) Replace the LGC board.
YES 
Is the ADU clutch working? (Perform the output check  in the test mode: 03-222)
l l l ll l ll
 NO  
 1) Check if the connector of the ADU clutch is disco nnected.
2) Check if the connector CN304 on the LGC board is  disconnected.
3) Check if the connector pins are disconnected and the  harnesses are 
open circuited.
4) Check if the conductor pattern on the LGC board i s short circuited or 
open circuited.
5) Replace the ADU clutch. 
6) Replace the LGC board.
YES 
Check the rollers in the ADU. Replace them if they  are worn out. 
						

							June 2004 © TOSHIBA TECe-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTING
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[E520] ADU stack jam (paper not reaching the ADU ent rance sensor)
Open the ADU. Is there any paper in front of the AD U entrance sensor?
YES 
Remove the paper.
NO 
Is the ADU entrance sensor working?
(Perform the input check in the test mode: 03-[FAX] OFF/[1]/[H])
l l ll l ll l ll l
 NO 
 1) Check if the connector of the ADU entrance sensor  is disconnected.
2) Check if either of the connectors CN562 or CN214  on the ADU board 
is disconnected.
3) Check if the connector CN304 on the LGC board is  disconnected.
4) Check if the connector pins are disconnected and the  harnesses are 
open circuited.
5) Check if the conductor patterns on the ADU board  and LGC board 
are short circuited or open circuited.
6) Replace the ADU entrance sensor. 
7) Replace the ADU board. 
8) Replace the LGC board.
YES 
Is the exit motor (rotating in reverse) working?
(Perform the output check in the test mode: 03-121/1 71)
l l l ll l ll
 NO 
 1) Check if the connector of the exit motor is discon nected.
2) Check if the connector CN306 on the LGC board is  disconnected.
3) Check if the connector pins are disconnected and the  harnesses are 
open circuited.
4) Check if the conductor pattern on the LGC board i s short circuited or 
open circuited.
5) Replace the exit motor. 
6) Replace the LGC board.
YES 
Is the ADU motor working? (Perform the output check  in the test mode: 03-110/160)
l ll l l l l ll l l
 NO 
 1) Check if the connector of the ADU motor is discon nected.
2) Check if any of the connectors CN562, CN563 and C N215 on the 
ADU board is disconnected.
3) Check if the connector CN304 on the LGC board is  disconnected.
4) Check if the connector pins are disconnected and the  harnesses are 
open circuited.
5) Check if the conductor patterns on the ADU board  and LGC board 
are short circuited or open circuited.
6) Replace the ADU motor. 
7) Replace the ADU board. 
8) Replace the LGC board.
YES 
Check the rollers in the ADU and the exit roller of  the equipment. Replace them if they are 
worn out. 
						

							e-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTINGJune 2004 © TOSHIBA TEC
5 - 10
Relation between the jamming area and the correspon ding sensors/covers
(If a jam is occurring in the ADU, LCF, PFP, JSP or  OCT check the board in each unit.)
[E550] Paper remaining on the transport path
Open the cover of the unit/area whose picture is bl inking on the control panel. Is there any 
paper on the transport path?
YES 
Remove the paper.
NO 
Is the sensor in the jamming area working? (Perform  the input check in the test mode: refer 
to the following table)
l l ll l ll l
 NO
 1) Check if the connector of the sensor is disconnec ted.
2) Check if any of the connectors on the LGC board i s disconnected.
3) Check if the connector pins are disconnected and the  harnesses are 
open circuited.
4) Check if the conductor pattern on the LGC board i s short circuited or 
open circuited.
5) Replace the sensor. 
6) Replace the LGC board.
YES 
Replace the LGC board.
Jamming area Cover Sensor Test mode/Input check
Registration area Transfer cover Registration sensor 0 3-[FAX]ON/[2]/[A]
1st transport sensor 03-[FAX]OFF/[6]/[E]
Exit area Transfer cover Exit sensor 03-[FAX]ON/[2]/[B] 
ADU ADU ADU entrance sensor 03-[FAX]OFF/[1]/[H]
ADU exit sensor 03-[FAX]OFF/[1]/[G]
Feeding area 
(Main unit) Side cover 2nd transport sensor 03-[FAX]OFF/[7]/[E]
LCF LCF side cover LCF feed sensor 03-[FAX]OFF/[5]/[G] 
PFP PFP side cover PFP upper drawer feed sensor 03-[FA X]OFF/[2]/[D]
PFP lower drawer feed sensor 03-[FAX]OFF/[4]/[D]
Bridge unit Bridge unit Bridge unit transport sensor-1 03-[FAX]ON/[3]/[H]
Bridge unit transport sensor-2 03-[FAX]ON/[3]/[E]
JSP JSP cover JSP feed sensor 03-[FAX]ON/[3]/[H]
OCT OCT cover OCT feed sensor 03-[FAX]ON/[3]/[H]
Finisher Finisher door Sensors in the finisher -