Toshiba Estudio 230 Manual
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June 2004 © TOSHIBA TEC e-STUDIO200L/202L/230/232/280/282 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 15 2 2DA7 Failed to acquire resource. Resource acquiring f ailure P. 5-88 2DC0 Job canceled Job canceling - 2DC1 Power failure occurred Power failure P. 5-89 Error code Message displayed in the TopAccess screen Contents Troubleshooting
e-STUDIO200L/202L/230/232/280/282 ERROR CODE AND SELF-DIAGNOSTIC MODE June 2004 © TOSHIBA TEC 2 - 16 6) E-mail reception related error (when GM-1020/3020, 1030/3030, 2020 or 2030 is inst alled (e-STUDIO200L/230/280)) (when GM-1070/4070, 1080U/4080U, 2070 or 2080U is i nstalled (e-STUDIO202L/232/282)) Error codeMessage displayed in the TopAccess screen Contents Troubleshooting 3A10 MIME Error has been detected in the received mail. E-mail MIME error P. 5-90 3A11 MIME Error has been detected in the received mail. This mail has been transferred to the adminis- trator. P. 5-90 3A12 MIME Error has been detected in the received mail. This mail could not be transferred to the adminis- trator. P. 5-90 3A20 Analyze Error has been detected in the received mail. E-mail analysis error P. 5-90 3A21 Analyze Error has been detected in the received mail. This mail has been transferred to the administrator. P. 5-90 3A22 Analyze Error has been detected in the received mail. This mail could not be transferred to the administrator. P. 5-90 3A30 Whole partial mails were not reached by timeout. Partial mail time-out error P. 5-90 3A40 Partial Mail Error has been detected in the received mail. Partial mail related error P. 5-90 3A50 HDD Full Error has been occurred in this mail. Insufficient HDD capacity error P. 5-90 3A51 HDD Full Error has been occurred in this mail. This mail has been transferred to the administrator. P. 5-90 3A52 HDD Full Error has been occurred in this mail. This mail could not be transferred to the administrator. P. 5-90 3A60 HDD Full Warning has been occurred in this mail. Warning of insufficient HDD capacity P. 5-90 3A61 HDD Full Warning has been occurred in this mail. This mail could not be transferred to the administrator. P. 5-90 3A62 HDD Full Warning has been occurred in this mail. This mail could not be transferred to the administrator. P. 5-90 3A70 Receiving partial mail was aborted since the partial mail set- ting has been changed to Dis- able. Warning of partial mail interruption P. 5-90 05/11
June 2004 © TOSHIBA TEC e-STUDIO200L/202L/230/232/280/282 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 17 2 3A80 Partial mail was received during the partial mail setting is disabled. Partial mail reception setting OFF P. 5-90 3A81 Partial mail was received during the partial mail setting is disabled. This mail has been transferred to the administrator. P. 5-90 3A82 Partial mail was received during the partial mail setting is disabled. This mail could not be transferred to the administrator. P. 5-90 3B10 Format Error has been detected in the received mail. E-mail format error P. 5-90 3B11 Format Error has been detected in the received mail. This mail has been transferred to the administrator. P. 5-90 3B12 Format Error has been detected in the received mail. This mail could not be transferred to the administrator. P. 5-90 3B20 Content-Type Error has been detected in the received mail. Content-Type error P. 5-90 3B21 Content-Type Error has been detected in the received mail. This mail has been transferred to the administrator. P. 5-90 3B22 Content-Type Error has been detected in the received mail. This mail could not be transferred to the administrator. P. 5-90 3B30 Charset Error has been detected in the received mail. Charset error P. 5-90 3B31 Charset Error has been detected in the received mail. This mail has been transferred to the administrator. P. 5-90 3B32 Charset Error has been detected in the received mail. This mail could not be transferred to the administrator. P. 5-90 3B40 Decode Error has been detected in the received mail. E-mail decode error P. 5-90 3B41 Decode Error has been detected in the received mail. This mail has been transferred to the administrator. P. 5-90 3B42 Decode Error has been detected in the received mail. This mail could not be transferred to the administrator. P. 5-90 Error code Message displayed in the TopAccess screen Contents Troubleshooting
e-STUDIO200L/202L/230/232/280/282 ERROR CODE AND SELF-DIAGNOSTIC MODE June 2004 © TOSHIBA TEC 2 - 18 3C10 Tiff Analyze Error has been detected in the received mail. TIFF analysis error P. 5-91 3C11 Tiff Analyze Error has been detected in the received mail. This mail has been transferred to the administrator. P. 5-91 3C12 Tiff Analyze Error has been detected in the received mail. This mail could not be transferred to the administrator. P. 5-91 3C13 Tiff Analyze Error has been detected in the received mail. P. 5-91 3C20 Tiff Compression Error has been detected in the received mail. TIFF compression error P. 5-91 3C21 Tiff Compression Error has been detected in the received mail. This mail has been transferred to the administrator. P. 5-91 3C22 Tiff Compression Error has been detected in the received mail. This mail could not be transferred to the administrator. P. 5-91 3C30 Tiff Resolution Error has been detected in the received mail. TIFF resolution error P. 5-91 3C31 Tiff Resolution Error has been detected in the received mail. This mail has been transferred to the administrator. P. 5-91 3C32 Tiff Resolution Error has been detected in the received mail. This mail could not be transferred to the administrator. P. 5-91 3C40 Tiff Paper Size Error has been detected in the received mail. TIFF paper size error P. 5-91 3C41 Tiff Paper Size Error has been detected in the received mail. This mail has been transferred to the administrator. P. 5-91 3C42 Tiff Paper Size Error has been detected in the received mail. This mail could not be transferred to the administrator. P. 5-91 3C50 Offramp Destination Error has been detected in the received mail. Offramp destination error P. 5-91 3C51 Offramp Destination Error has been detected in the received mail. This mail has been trans- ferred to the administrator. P. 5-91 3C52 Offramp Destination Error has been detected in the received mail. This mail could not be trans- ferred to the administrator. P. 5-91 Error code Message displayed in the TopAccess screen Contents Troubleshooting
June 2004 © TOSHIBA TEC e-STUDIO200L/202L/230/232/280/282 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 19 2 3C60 Offramp Security Error has been detected in the received mail. Offramp security error P. 5-91 3C61 Offramp Security Error has been detected in the received mail. This mail has been transferred to the administrator. P. 5-91 3C62 Offramp Security Error has been detected in the received mail. This mail could not be transferred to the administrator. P. 5-91 3C70 Power Failure has been occurred in E-mail receiving. Power failure error P. 5-91 3D10 SMTP Destination Error has been detected in the received mail. This mail was deleted. Destination address error P. 5-91 3D20 Offramp Destination limitation Error has been detected in the received mail. Offramp destination limitation error P. 5-91 3D30 Fax Board Error has been occurred in the received mail. FAX board error P. 5-91 3E10 POP3 Connection Error has been occurred in the received mail. POP3 server connection error P. 5-92 3E20 POP3 Connection Timeout Error has been occurred in the received mail. POP3 server connection time-out error P. 5-92 3E30 POP3 Login Error has been occurred in the received mail. POP3 login error P. 5-92 3E40 POP3 Login Error occurred in received mail. POP3 login method error P. 5-92 3F00 File I/O Error has been occurred in this mail. The mail could not be received until File I/O is recov- ered. File I/O error P. 5-92 3F10 P. 5-92 3F20 P. 5-92 3F30 P. 5-92 3F40 P. 5-92 Error code Message displayed in the TopAccess screen Contents Troubleshooting 05/11
e-STUDIO200L/202L/230/232/280/282 ERROR CODE AND SELF-DIAGNOSTIC MODE June 2004 © TOSHIBA TEC 2 - 20 2.1.4 Printer function error Following codes are displayed at the end of the use r name on the print job log screen (when GM-1020/3020, 1030/3030, 2020 or 2030 is inst alled (e-STUDIO200L/230/280)) (when GM-1070/4070, 1080U/4080U, 2070 or 2080U is i nstalled (e-STUDIO202L/232/282)) Error code Contents Troubleshooting 4030 No printer kit / Invalid: When the printer kit or printer/scanner kit is not installed, network print is performed after the tri al period.P. 5-92 4031 HDD full during print: Large quantity image dat a by private print or invalid network print are saved in HDD. P. 5-92 4032 Private-print-only error: Jobs other than Priva te print jobs cannot be per- formed. P. 5-92 4033 Printing data storing limitation error: Printin g with its data being stored to the HDD temporarily (Proof print, Private print, Schedu led print, etc.) cannot be performed. P. 5-92 4034 e-Filing storing limitation error: Printing wit h its data being stored to the HDD (print and e-Filing, print to e-Filing, etc.) canno t be performed. P. 5-92 4035 Local file storing limitation error: Network FA X or Internet FAX cannot be sent when Local is selected for the destination of the file to save.P. 5-92 4036 User authentication error: The user who intende d to print a document is not registered as a user. P. 5-92 A221 Print job cancellation: Print job (copy, list p rint, network print) is deleted from the print job screen. P. 5-92 A222 Print job power failure: The power of the equip ment is turned OFF during print job (copy, list print, network print). P. 5-92 A290 Limit over error: The numbers of output pages ha ve exceeded those speci- fied with both of the department code and the user code at the same time.P. 5-93 A291 Limit over error: The number of output pages has exceeded the one speci- fied with the user code. P. 5-93 A292 Limit over error: The number of output pages has exceeded the one speci- fied with the department code. P. 5-93 05/11
June 2004 © TOSHIBA TEC e-STUDIO200L/202L/230/232/280/282 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 21 2 In the setting mode (08-253), the latest twenty gro ups of error data will be displayed.Display example EA10 04 07 11 17 57 3206406423621000000 Error code YY MM DD HH MM SS MMM NNN ABCDEFHIJLO 4 digits 12 digits (Year is indicated with its last two digits.) 3 digits 3 digits 11 digits A Paper source 0: Not selected 1: Bypass feed 2: LCF 3: PFP upper drawer 4: Unused 5: PFP lower drawer 6: Unused 7: Upper drawer 8: Lower drawer B Paper size code 0: A5/ST 1: A5-R 2: ST-R 3: LT 4: A4 5: B5-R 6: LT- R 7: A4-R 8: OTHER/UNIV 9: B5 A: FOLIO/COMP B: LG C: B4 D: LD E: A3 F: 13” LG G: Unused H: A6-R I: Postcard J: 8.5SQ K: Unused L: Unused M: 8K N: 16K-R O: 16K P : COM10 (Envelope) Q: DL (Envelope) R: Monarch (Envelope) S: CHO-3 (Env elope) T: YOU-4 (Envelope) Z: Not selected C Sort mode/staple mode 0: Non-sort/Non-staple 1: Group 2: Sort 7: Front st aple 8: Double staple 9: Rear staple A: Saddle stitch D ADF mode 0: Unused 1: AUTO FEED (SADF) 2: STACK FEED E APS/AMS mode 0: Not selected 1: APS 2: AMS F Duplex mode 0: Not selected 1: Book 2: Double-sided/Single-sided 4: Double-sided/Duplex copying 8: Single-sided/Duplex copying G Unused H Image shift 0: Unused 1: Book 2: Left 4: Right I Editing 0: Unused 1: Masking 2: Trimming 3: Mirror image 4: Negative/Positive Reversal J Edge erase/Dual-page 0: Unused 1: Edge erase 2: Dual-page 3: Edge erase & Dual-page K Unused L Function 0: Unused 1: Copying 2: FAX/Internet FAX transmissi on 3: FAX/Internet FAX/E-mail reception printing 4: Un used 5: Printing/List print 6: Scan/E-mail transmission MMM Primary scanning reproduction ratio (Display in h exadecimal) (Mx256)+(Mx16)+M NNN Secondary scanning reproduction ratio (Display i n hexadecimal) (Nx256)+(Nx16)+N O Mode 0: Unused 1: Unused 2: Black
e-STUDIO200L/202L/230/232/280/282 ERROR CODE AND SELF-DIAGNOSTIC MODE June 2004 © TOSHIBA TEC 2 - 22 2.2 Self-diagnosis Modes Note: Note: To enter the desired mode, turn ON the power while two digital keys designated to each mode (e.g. [0] and [5]) are pressed simultaneously. Control panel check mode (01): Notes: 1. A mode can be canceled by [POWER] OFF/ON when the LED is lit and the LCD is blinking. 2. Button Check Buttons with LED (Press to turn OFF the LED.) Buttons without LED (Press to display the message on the control panel.) Button on touch panel (Press to display the screen o n the control panel at power-ON.) Test mode (03): Refer to P. 2-24 2.2.1 Input check (Test mode 03) (e-STUDI O200L/230/280)/ P. 2-31 2.2.2 Input check (Test mode 03) (e-STUDI O202L/232/282) and P. 2-39 2.2.3 Out- put check (test mode 03). Test print mode (04): Refer to P. 2-42 2.2.4 Test print mode (test mode 04). Adjustment mode (05): Refer to P. 2-43 2.2.5 Adjustment mode (05) (e-STUDIO200L/ 230/280)/ P. 2-63 2.2.6 Adjustment mode (05) (e-STUDIO202L/ 232/282). Setting mode (08): Refer to P. 2-83 2.2.7 Setting mode (08) (e-STUDIO200L/230 /280)/ P. 2- 152 2.2.8 Setting mode (08) (e-STUDIO202L/232/282) . Mode For start Contents For exit Display Control panel check mode [0]+[1]+ [POWER]All LEDs on the control panel are lit, and all the LCD pixels blink. [POWER] OFF/ON - Test mode [0]+[3]+ [POWER]Checks the status of input/output signals. [POWER] OFF/ON100% C A4 TEST MODE Test print mode [0]+[4]+ [POWER]Outputs the test patterns. [POWER] OFF/ON100% P A4 TEST PRINT Adjustment mode [0]+[5]+ [POWER]Adjusts various items. [POWER] OFF/ON100% A A4 TEST MODE Setting mode [0]+[8]+ [POWER]Sets various items. [POWER] OFF/ON100% D TEST MOD List print mode [9]+[START] +[POWER]Prints out the data lists of the codes 05 and 08, PM support mode and pixel counter. [POWER] OFF/ON 100% UA A4 LIST PRINT PM support mode [6]+[START] +[POWER]Clears each counter. [POWER] OFF/ON100% K TEST MODE Firmware update mode [8]+[9]+ [POWER]Performs updating of the system firmware. [POWER] OFF/ON- [0][1] [POWER] LED lit/ LCD blinking [START] [START] (Button check) [POWER] OFF/ON (Exit) 05/12
June 2004 © TOSHIBA TEC e-STUDIO200L/202L/230/232/280/282 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 23 2 List print mode (9S): The procedure varies dependi ng on the code. PM support mode (6S): Firmware update mode (89): Refer to “6. FIRMWARE U PDATING”. Fig. 2-1 *1 Turn OFF the power after using the self-diagnosis modes, and leave the equipment to the user. [9][START] [POWER] (Code) 101: Adjustment mode (05) 102: Setting mode (08) (Code) 103: PM support mode 104: Stored information of pixel counter (toner cartridge reference) 105: Stored information of pixel counter (service technician reference) 106: Error history [Digital keys] Key in the first code to be printed [Digital keys] Key in the last code to be printed [POWER] OFF/ON (Exit) [START] List starts to be printed [START] [START] [6][START] [POWER] (Code) 1: Auto-toner adjustment 2: PM Support Screen [START] (Operation started) [POWER] OFF/ON (Exit) Warming up Control panel check mode Test mode Test print mode Adjustment mode Setting mode List print mode PM support mode Firmware update mode [POWER] ON Normal Ready [POWER] OFF To user *1 [0][1] [0][3] [0][4] [0][5] [0][8] [9][START] [6][START] [8][9] State transition diagram of self-diagnosis modes
e-STUDIO200L/202L/230/232/280/282 ERROR CODE AND SELF-DIAGNOSTIC MODE June 2004 © TOSHIBA TEC 2 - 24 2.2.1 Input check (Test mode 03) (e-STUDIO200L/230/2 80) Note: Note: Initialization is performed before the equipment en ters the test mode. Fig. 2-2 Example of display during input check Items to be checked and the condition of the equipm ent when the buttons [A] to [H] are highlighted are listed in the following pages. The status of each input signal can be checked by p ressing the [FAX] button, and the digital keys in the test mode (03). [0][3] [POWER] [START] [FAX] [Digital keys] [CLEAR](LCD ON) [POWER] OFF/ON (Exit) 05/12