Toshiba Estudio 230 Manual

							June 2004 © TOSHIBA TECe-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTING
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18)Image dislocation in feeding direction
 Fig. 5-18
Defective area Step Check items Prescription
Scanner/Printer adjust- 
ment 1 Have the printed images been dislo-
cated in the same manner? Adjust the position of the leading 
edge of paper in the Adjustment 
Mode.
Registration roller 2 Is the registration roller dirt y, or the 
spring detached? Clean the registration roller with alco- 
hol. 
Securely attach the springs.
3 Is the registration roller working prop- erly? Adjust or replace the gears if they are  
not engaged properly.
Feed clutch 4 Is the feed clutch working properly? Che ck the circuit or feed clutch, and 
replace them if necessary.
Pre-registration guide 5 Is the pre-registration guid e installed 
properly? Install the guide properly.
Feeding direction  
						

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19)Jittering image
 Fig. 5-19
Defective area Step Check items Prescription — 1 Is the toner image on the drum nor- mal? If normal, perform steps 2 to 4. Per- 
form step 5 and followings in case 
the image is abnormal.
Registration roller 2 Is the registration roller rota ting nor-
mally? Check the registration roller area and  
springs for installation condition.
Fuser roller and pressure  
roller 3 Are the fuser roller and pressure 
roller rotating normally? Check the fuser roller area.
Replace the rollers if necessary.
Drum 4 Is there a big scratch on the drum? Replace the  drum.
Operation of carriage 5 Is there any problem with the  slide 
sheet? Replace the slide sheet.
6 Is there any problem with the car- riage foot? Replace the carriage foot.
7 Is the tension of the timing belt nor- mal? Adjust the tension.
8 Is there any problem with the drive  system of the carriage? Check the drive system of the car-
riage.
Scanner 9 Is the mirror secured? Secure it. 
Drum drive system 10 Is there any problem with the dri ve 
system of the drum? Check the drive system of the drum. 
Clean or replace the gears if they  
have stains or scratches.
Feeding direction  
						

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20)Poor cleaning
 Fig. 5-20
Defective area Step Check items Prescription
Developer material 1 Using the specified developer mat e-
rial? Use the specified developer material  
and toner.
Cleaner 2 Is the cleaning blade in proper con- tact with the drum? Check the cleaning blade.
3 Has the cleaning blade been turned  up? Replace the cleaning blade. 
Check and replace drum if neces- 
sary.
Toner recovery auger 4 Is the toner recovered normall y? Clean the toner recovery auger.
Check the pressure of the cleaning 
blade.
Fuser unit 5 Is the cleaning roller damaged or has  it reached its PM life? Replace the cleaning roller.
6 Are there bubble-like scratches on  the fuser roller (94 mm pitch on the 
image)? Replace the fuser roller. Check and 
adjust the temperature control circuit.
7 Has the fuser roller reached its PM  life? Replace the fuser roller.
8 Is the pressure of the fuser roller nor- mal? Check and adjust the mechanism.
9 Is the setting temperature of the fuser  roller normal? Check the setting and correct it.
08-407, 410, 411, 450, 515, 516
Feeding direction  
						

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21)Uneven light distribution
 Fig. 5-21
Defective area Step Check items Prescription
Original glass 1 Is the original glass dirty? Clean th e original glass.
Main charger 2 Are the needle electrode, main  charger grid and main charger case  
dirty? Clean or replace them.
Discharge LED 3 Is the discharge LED dirty? Clean the  discharge LED.
4 Is any of the discharge LEDs off? Replace the discha rge LED.
Scanner 5 Are the reflector, exposure lamp, mir- rors, lens, and original glass (espe-
cially the position of shading  
correction plate) dirty? Clean them.
Exposure lamp 6 Is the exposure lamp tilted? Adjust the  position of the exposure 
lamp.
7 Is the exposure lamp discolored or  degraded? Replace the exposure lamp.
Feeding direction  
						

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22)Blotched image
 Fig. 5-22
Defective area Step Check items Prescription
Paper 1 Is the paper type corresponding to its  mode? Check the paper type and mode.
2 Is the paper too dry? Change the paper.
Separation 3 Is the output from the separation  charger too high? Adjust the output, from the separa- 
tion charger.
Transfer 4 Is the transfer charger case dirty? Clean t he transfer charger case.
5 Is the transfer charger wire dirty? Clean the trans fer charger wire.
High-voltage transformer 
(Transfer charger) 6 Is the output from the high-voltage 
transformer normal? Adjust the output. Replace the trans-
former if necessary.
Feeding direction  
						

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5.3 Replacement of PC Boards and HDD
When the HDD requires replacement, refer to 
 P. 5-116 5.3.1 Replacing HDD.
When the SYS board requires replacement, refer to   P. 5-119 5.3.2 Replacing SYS board.
5.3.1 Replacing HDD
 
When the HDD is replaced, it is necessary to back up  the data in the HDD before replacing and to 
recover them after replacing.
Notes:  1. To maintain the security, ask users to perform the  backup/restore for users’ data/information 
in the HDD. The service technician can perform them  only when users permit it.
2. Some data in the HDD cannot be backed up and can  be kept only on the paper.
The procedure for replacing the HDD is as follows. 
[A] Ask users to back up the data in the HDD. See th e following for the item of data, and the possibility 
and the measure of the backup.
(1) Image data in the Electronic Filing Archive them in the “e-Filing” of TopAccess.
(2) F-code information, Template registration inform ation, Address book
Back them up in the “Administrator” menu of TopAcce ss.
(3) Department management data Export them in “Administrator” menu of TopAccess.
(4) Log data (Print, Scan, FAX (Transmission / Recep tion))
Export them in the “Administrator” menu of TopAcces s. (Import cannot be performed.)
(5) Data in the shared folder (Scanned data, Saved d ata of copy / FAX transmission)
Copy them to the client computer via the network. ( The data which have been copied to the client 
computer cannot be copied to the shared folder.)
(6) Print waiting data (Copying data and FAX recepti on data that are waiting to be printed due to the 
paper run-out and jam, etc.) 
Finish printing them after the paper supply and the  jam release, etc. (The data cannot be kept.)
(7) Print job (Private print data, Schedule print da ta)
If any job is left, print them. (The data cannot be  backed up.)
(8) FAX saved data (Confidential / Bulletin board da ta)
Print them. (The data cannot be backed up.)
(9) Registration data for FAX transmission (Delayed  transmission / Recovery transmission)
The data cannot be backed up.
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[B] Print out the “FUNCTION LIST FOR MAINTENANCE” (c ontent of Function Mode (13) setting) list.
(1) Press the [USER FUNCTIONS] button and then the [US ER] button.
(2) Press the [LIST] button. 
(3) Key in [*] [#] [*] [*] [3] [3] and then press th e [START] button.  The list is outputted.
[C] Print out the “FUNCTION” list. (1) Press the [USER FUNCTIONS] button.
(2) Press the [ADMIN] button, enter the password, and  then press the [ENTER] button.
(3) Press the [LIST/REPORT] button and then the [LIS T] button.
(4) Press the [FUNCTION] button.   The list is outputted.
[D] Replace the HDD.
[E] Update of HDD program data and UI data. (1) Create partitions. (In case of using the download  jig, this is not necessary.)
While pressing [3] and [CLEAR] button, turn the pow er ON.
When “Firmware Version Up Mode” appears on the LCD,  key in [3] and press the [START] but-
ton.
(2) Format the HDD. (Setting Mode (08-690: 2))
(3) Update with the download jig or USB storage. See  P. 6-1 6. FIRMWARE UPDATING for details.
(4) Format the HDD. (Setting Mode (08-690: 2)) * When the FAX unit (GD-1150) is installed.Start up with the FAX Clearing Mode (1*) 
Perform the 1*-100 (FAX Set Up), 1*-102 (Clearing t he image data) of the FAX Clearing 
Mode.
[F] Ask users to reset the users setting items and  to restore the data/information. See the following 
for the reset and the restore.
(1) Printer driver Upload them in the “Administrator” menu of TopAcces s.
(2) F-code information, Template registering informa tion, Address book
Restore them in the “Administrator” menu of TopAccess
(3) Department management data Import them in the “Administrator” menu of TopAccess .
(4) Image data in the Electronic Filing Upload them in the “e-Filing” of TopAccess.
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[G] Referring to the “FUNCTION LIST FOR MAINTENANCE”  list which was printed beforehand, per-
form the re-setting. 
(1) Print out the “FUNCTION LIST FOR MAINTENANCE” li st after the formatting. (Refer to the pro-
cedure of (2).)
(2) While pressing [1] and [3] simultaneously, turn  the power ON. (Function Mode)
(3) Compare the lists which were printed before and  after the formatting to check the setting items 
having the different setting values. Set the value  which was set before the formatting.
(4) Turn the power OFF.
[H] Referring to the “FUNCTION” list which was print ed beforehand, perform the re-setting of the 
default setting of the FAX function.
(1) Press the [USER FUNCTIONS] button. 
(2) Press the [ADMIN] button, enter the password, and  then press the [ENTER] button.
(3) Press the [FAX] button and then the [TERMINAL ID ] button to set each item.
(4) Press the [INITIAL SETUP] button to set each item. 
						

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5.3.2 Replacing SYS board
 
The procedure for replacing the SYS board is as fol lows.

(1) Install DIMM (main memory) to the new SYS board  (from the old SYS board).
(2)  Install NVRAM to the new SYS board (from the ol d SYS board).
(3)  Install NIC board to the new SYS board (from th e old SYS board). (e-STUDIO200L/230/280)
(4) Update the version of system ROMs (System Firmware , OS data, UI data) (The ROMs had been 
used for the old SYS board). 
* See   P. 6-1 6. FIRMWARE UPDATING for the details of S ystem ROM update.
(5) Turn the power OFF and start up with the Setting  Mode (08).
(6) When the message “SRAM ERROR DOES IT INITIALIZE? ” is displayed on the LCD, press the 
[INITIALIZE] button. 
* SRAM is cleared
* If SRAM is not performed, F090 error occurs when s tarting up.
Notes: 
 When SRAM is cleared, following items need to be r e-set, so make sure the contents of set-
tings are kept as a record. 
 
Terminal ID
Default setting of fax 
 
Setting of properties for E-mail message 
 
Setting of properties for Internet Fax
 When SRAM is cleared, the toner cartridge consumed  count of Automatic ordering function of 
supplies becomes 0, however, it cannot be re-set.
(7) [If a scrambler board has already been installed ]
Perform 08-698 (Entering the key code for scrambler  board). Have the user enter the key code.
(8) Perform 08-200 (date and time setting) to set Da te/Time.
(9) Check the serial number after performing 08 Code  995. If the number is different from the num-
ber on the label attached on the rear cover of the  machine, re-input the correct number with 08 
Code 995. (e-STUDIO202L/232/282)
(10) Perform 08-693 (initialization of the NIC infor mation). (e-STUDIO202L/232/282)
(11) Turn the power OFF.
* If the FAX board has not been installed, skip to s tep (13).
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(12) Start up with the FAX Clearing Mode (1*) 
(13) Perform 1*-102 (Clearing the image data).
Note: Note:  Following image data are deleted when 1*-102 is per formed.
- Images of fax polling transmission 
- Images of fax Mailbox and box information 
- Images of fax transmission 
- Images of fax reception
(14) Turn the power OFF. 
(15) Turn the power ON. 
(16) Set the dial type. [USER FUNCTIONS]   [ADMIN]   [FAX]   [INITIAL SETUP]