Toshiba Estudio 230 Manual

							June 2004 © TOSHIBA TECe-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTING
5 - 41
5
[EA50] Stapling jam MJ-1022
Is there any paper remaining on the transport path  in the finisher or equipment or on the sta-
pling tray?
YES 
Remove the paper.
NO 
Is the jam cleared by taking off the staple cartrid ge from the finisher and removing the staple 
sheet slid from the staple case?
YES 
End.
NO 
Is the connector J8 on the finisher controller PC b oard disconnected?
Is the harness connecting the finisher controller P C board and stapling home position sen-
sor (S17) open circuited?
YES 
Connect the connector securely. Replace the harness .
NO 
Is the stapling home position sensor working proper ly?
l
 NO 
 1) Connect the connector of the stapling home positi on sensor securely.
2) Replace the stapling home position sensor.
YES 
Replace the finisher controller PC board. 
MJ-1025
Is there any paper remaining on the stapling tray?
 YES 
Remove the paper.
NO 
Open the front door. Is the stapler home position m ark blue?
YES 
Rotate the stapler opening dial until the home posi tion mark turns blue.
NO 
Is any of the connectors CN11 (slide home position  sensor), CN8 (stapler safety switch) and 
CN6 (staple/fold motor) on the finisher controller PC board disconnected?
Is the stapler unit installed securely?
Is the harness connecting the finisher controller PC board and slide home position sensor 
open-circuited?
Is the harness connecting the finisher controller PC board and stapler safety switch open-
circuited?
YES 
Connect the connector securely. Replace the harness .
NO 
Are the slide home position sensor and stapler safet y switch working properly?
l
 NO 
 1) Replace the stapler unit. 
2) Replace the stapler safety switch.
YES 
Replace the finisher controller PC board. 
						

							e-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTINGJune 2004 © TOSHIBA TEC
5 - 42
[EA60] Early arrival jam
MJ-1022
Is there any paper remaining on the transport path  in the finisher or equipment?
YES 
Remove the paper.
NO 
Is the connector J10 on the finisher controller PC  board disconnected?
Is the harness connecting the finisher controller PC board and inlet sensor (S2) open cir-
cuited?
YES 
Connect the connector securely. Replace the harness .
NO 
Is the inlet sensor working properly? (Check the mo vement of the actuator.)
l l
 NO 
 1) Connect the connector of the inlet sensor securel y.
2) Attach the actuator securely if its shaft is out  of place.
3) Replace the inlet sensor.
YES 
Replace the finisher controller PC board. 
						

							June 2004 © TOSHIBA TECe-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTING
5 - 43
5
[EA70] Stack delivery jam MJ-1022
Is there any paper remaining on the transport path  in the finisher or equipment?
YES 
Remove the paper.
NO 
Is the connector J9 on the finisher controller PC b oard disconnected?
Is the harness connecting the finisher controller P C board and stack delivery lever home 
position sensor (S8) open circuited?
YES 
Connect the connector securely. Replace the harness .
NO 
Is the stack delivery lever home position sensor wo rking properly?
l l
 NO 
 1) Connect the connector of the stack delivery lever  home position sen-
sor securely.
2) Replace the stack delivery lever home position se nsor.
YES 
Replace the finisher controller PC board. 
MJ-1025
Is there any paper remaining on the stapling tray?
 YES 
Remove the paper.
NO 
Are the paper on the stack tray and the latches of t he stack delivery belt contacting each 
other?
YES 
Remove the paper on the stack tray.
NO 
Is any of the connectors CN5 (delivery belt home po sition sensor), CN13 (delivery motor) on 
the finisher controller PC board disconnected?
Is the harness connecting the finisher controller PC board and delivery belt home position 
sensor open-circuited?
Is the harness connecting the finisher controller P C board and delivery motor open-cir-
cuited?
YES 
Connect the connector securely. Replace the harness .
NO 
Is the delivery belt home position sensor working p roperly?
NO 
 Replace the sensor.
YES 
Is the delivery motor working properly?
 NO 
 Replace the motor.
YES 
Rotate the delivery motor by hand. Is there any mec hanical problem with the rotation of the 
stack delivery belt?
Are the latches of the stack delivery belt damaged?
YES 
Fix the mechanism.
NO 
Replace the finisher controller PC board. 
						

							e-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTINGJune 2004 © TOSHIBA TEC
5 - 44
[EAF0] Stack return jam
MJ-1022
Is there any paper remaining on the transport path  in the finisher or equipment?
YES 
Remove the paper.
NO 
Is the connector J10 on the finisher controller PC  board disconnected?
Is the harness connecting the finisher controller PC board and returning roller home position 
sensor (S3) open circuited?
YES 
Connect the connector securely. Replace the harness .
NO 
Is the returning roller home position sensor working  properly?
l l
 NO 
 1) Connect the connector of the returning roller hom e position sensor 
securely.
2) Replace the returning roller home position sensor .
YES 
Replace the finisher controller PC board. 
						

							June 2004 © TOSHIBA TECe-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTING
5 - 45
5
[ 4 ] Paper jam in saddle stitcher section
[EAB0] Saddle paper transport stop jam
MJ-1025
Is there any paper remaining on the paper transport  path in the saddle stitcher section in the 
finisher?
YES 
Remove the paper.
NO 
Is the connector CN16 (folding position sensor) on  the finisher controller PC board discon-
nected?
Is the harness connecting the finisher controller PC board and folding position sensor open-
circuited?
YES 
Connect the connector securely. Replace the harness .
NO 
Is the folding position sensor working properly?
 NO 
 Replace the sensor.
YES 
Replace the finisher controller PC board.
[EAC0] Saddle transport delay jam MJ-1025
Is there any paper remaining on the paper transport  path in the saddle stitcher section in the 
finisher?
YES 
Remove the paper.
NO 
Is the connector CN16 (folding position sensor) on  the finisher controller PC board discon-
nected?
Is the harness connecting the finisher controller PC board and folding position sensor open-
circuited?
YES 
Connect the connector securely. Replace the harness .
NO 
Is the folding position sensor working properly?
 NO 
 Replace the sensor.
YES 
Replace the finisher controller PC board. 
						

							e-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTINGJune 2004 © TOSHIBA TEC
5 - 46
[ 5 ] Other paper jam
[EAD0] Print end command time-out jam
Is the main motor rotating normally?

NO 
1) Replace the SYS board. 
2) Replace the LGC board.
[EAE0] Receiving time time-out jam Is the finisher working?
YES 
Replace the finisher controller PC board.
NO 
1) Check if the voltage (24V) is being supplied to t he finisher.
2) Check the connection of the LGC board and IPC boa rd.
3) Check if the harness connecting the IPC board and  finisher I/F connector of the equip-
ment side is open circuited.
4) Check if the harness connecting the I/F connector  of the finisher side and finisher con-
troller PC board is open circuited.
5) Replace the finisher controller PC board.
[EB30] Ready time time-out jam Is there paper in the equipment?
NO 
 Replace the LGC board.
YES 
Are the IPC board and LGC board properly connected  to each other?
NO 
 Connect them properly.
YES 
Is the harness securely connected to the IPC board?
 NO 
 Connect the harness properly.
YES 
Is any of the connector pins of the harness connect ing the equipment and finisher discon-
nected or any of those harnesses open circuited?
NO 
 Connect the pin or replace the harness.
YES 
1) Replace the IPC board. 
2) Replace the LGC board. 
3) Replace the finisher controller PC board. 
						

							June 2004 © TOSHIBA TECe-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTING
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5
5.1.6 Drive system related service call
[C010] Main motor is abnormal
Is the main motor working? (Perform the output check  in the test mode: 03-101/151)
l l l l l ll l
 NO 
 1) Check if the connector CN1 of the main motor is d isconnected.
2) Check if the connector CN305 on the LGC board is  disconnected.
3) Check if the connector pins are disconnected and the  harnesses are 
open circuited.
4) Check if the conductor patterns on the main motor  board and LGC 
board are short circuited or open circuited.
5) Replace the main motor. 
6) Replace the LGC board.
YES 
Is the LED on the main motor board lit without flic kering?
l l l ll l
 NO 
 1) Check if the connector pins are disconnected and the  harnesses are 
open circuited.
2) Check if the conductor patterns on the main motor  board and LGC 
board are short circuited or open circuited.
3) Replace the main motor. 
4) Replace the LGC board.
YES 
1) Check if the PLL lock signal CN305-B8 output from  the LGC board is always level “L”?
2) Check if the voltage supplied to the CPU input te rminal IC24-12 is always “L”?
3) Replace the LGC board. 
						

							e-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTINGJune 2004 © TOSHIBA TEC
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5.1.7 Paper feeding system related service call
[C040] PFP motor is abnormal
Is the PFP motor working? (Perform the output check i n the test mode: 03-109/159)
l l l l ll l ll l ll l ll l l
 NO 
 1) Check if the signal line connector CN503 of the P FP motor is discon-
nected.
2) Check if the power line connector CN502 of the PFP  motor is discon-
nected.
3) Check if the connector CN246 on the PFP board is  disconnected.
4) Check if the signal line connector CN241 on the P FP board is discon-
nected.
5) Check if the power line connector CN242 on the PF P board is dis-
connected.
6) Check if the connector CN310 on the LGC board is  disconnected.
7) Check if the connector pins are disconnected and the  harnesses are 
open circuited.
8) Check if the conductor patterns on the PFP motor  board, PFP board 
and LGC board are short circuited or open circuited.
9) Replace the PFP motor. 
10)Replace the PFP board. 
11)Replace the LGC board.
YES 
Is the LED on the PFP motor board lit without flick ering?
l ll l ll l
 NO 
 1) Check if the connector pins are disconnected and the  harnesses are 
open circuited.
2) Check if the conductor patterns on the PFP motor  board, PFP board 
and LGC board are short circuited or open circuited.
3) Replace the PFP motor. 
4) Replace the PFP board. 
5) Replace the LGC board.
YES 
1) Check if the PLL lock signal CN246-8 output from  the PFP board is always “L” level.
2) Check if the voltage supplied to the microcompute r input terminal IC5-17 is always “L” 
level.
3) Replace the PFP board. 
4) Replace the LGC board. 
						

							June 2004 © TOSHIBA TECe-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTING
5 - 49
5
[C130] Upper drawer tray is abnormal 
[C140] Lower drawer tray is abnormal
Does the tray go up? (Perform the output check in t he test mode: 03-242/243)
l l l l l ll
 NO 
 1) Check if the connector of the tray-up motor is dis connected.
2) Check if the connector CN307 on the LGC board is  disconnected.
3) Check if the connector pins are disconnected and the  harnesses are 
open circuited.
4) Check if the conductor pattern on the LGC board i s short circuited or 
open circuited.
5) Replace the LGC board.
YES 
Is the tray-up sensor working?
(Perform the input check in the test mode: 03-[FAX] OFF/[6]/[H], /[7]/[H])
l ll l l l l l
 NO 
 1) Check if the connector of the sensor is disconnec ted.
2) Check if the connector CN307 on the LGC board is  disconnected.
3) Check if the slit reaches the sensor. 
4) Check if the connector pins are disconnected and the  harnesses are 
open circuited.
5) Check if the conductor pattern on the LGC board i s short circuited or 
open circuited.
6) Replace the LGC board.
YES 
1) Check if the conductor pattern on the LGC board i s short circuited or open circuited.
2) Replace the LGC board. 
						

							e-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTINGJune 2004 © TOSHIBA TEC
5 - 50
[C150] PFP upper drawer tray is abnormal 
[C160] PFP lower drawer tray is abnormal
Does the tray go up? (Perform the output check in t he test mode: 03-278/280)
l ll l l l ll l l
 NO 
 1) Check if the connector of the tray-up motor is dis connected.
2) Check if any of the connectors CN241, CN242 and C N244 on the 
PFP board is disconnected.
3) Check if the connector CN310 on the LGC board is  disconnected.
4) Check if the connector pins are disconnected and the  harnesses are 
open circuited.
5) Check if the conductor patterns on the PFP board  and LGC board 
are short circuited or open circuited.
6) Replace the PFP board. 
7) Replace the LGC board.
YES 
Is the tray-up sensor working?
(Perform the input check in the test mode: 03-[FAX] OFF/[2]/[H], /[4]/[H])
l l ll l ll l ll l l
 NO 
 1) Check if the connector of the sensor is disconnec ted.
2) Check if any of the connectors CN241, CN247 and C N248 on the 
PFP board is disconnected.
3) Check if the connector CN310 on the LGC board is  disconnected.
4) Check if the slit reaches the sensor. 
5) Check if the connector pins are disconnected and the  harnesses are 
open circuited.
6) Check if the conductor patterns on the PFP board  and LGC board 
are short circuited or open circuited.
7) Replace the PFP board.
8) Replace the LGC board.
YES 
1) Check if the conductor pattern on the LGC board i s short circuited or open circuited.
2) Replace the LGC board.