Toshiba Estudio 230 Manual

							June 2004 © TOSHIBA TECe-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTING
5 - 11
5
[E950] Jam not reaching the JSP feed sensor 
[E951] Stop jam at the JSP feed sensor
Open the JSP cover. Is there any paper on the trans port path?
YES 
Remove the paper.
NO 
Is the JSP feed sensor working?
(Perform the input check in the test mode: 03-[FAX] ON/[3]/[H])
l l l ll l ll l ll
 NO 
 1) Check if the connector of the JSP feed sensor is  disconnected.
2) Check if either of the connectors CN260 or CN262  on the JSP board 
is disconnected.
3) Check if the connector CN306 on the LGC board is  disconnected.
4) Check if the connector pins are disconnected and the  harnesses are 
open circuited.
5) Check if the conductor patterns on the JSP board a nd LGC board are 
short circuited or open circuited.
6) Replace the JSP feed sensor. 
7) Replace the JSP board. 
8) Replace the LGC board.
YES 
1) Replace the JSP board. 
2) Replace the LGC board.
[E960] Jam not reaching the OCT feed sensor 
[E961] Stop jam at the OCT feed sensor Open the OCT cover. Is there any paper on the trans port path?
YES 
Remove the paper.
NO 
Is the OCT feed sensor working?
(Perform the input check in the test mode: 03-[FAX] ON/[3]/[H])
l l ll l ll l ll l
 NO 
 1) Check if the connector of the OCT feed sensor is d isconnected.
2) Check if either of the connectors CN260 or CN262  on the OCT board 
is disconnected.
3) Check if the connector CN306 on the LGC board is  disconnected.
4) Check if the connector pins are disconnected and the  harnesses are 
open circuited.
5) Check if the conductor patterns on the OCT board  and LGC board 
are short circuited or open circuited.
6) Replace the OCT feed sensor. 
7) Replace the OCT board. 
8) Replace the LGC board.
YES 
1) Replace the OCT board. 
2) Replace the LGC board. 
						

							e-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTINGJune 2004 © TOSHIBA TEC
5 - 12
[EB50] Paper left on the transport path due to multi ple feeding
In case the paper is fed from the upper drawer, byp ass unit or ADU:
Open the transfer cover. Is there any paper in front of the registration sensor?
YES 
Remove the paper.
NO 
When the paper is fed from the upper drawer:
Is the 1st transport sensor working? (Perform the i nput check: 03-[FAX]OFF/[6]/[E])
l ll l ll l l
 NO 
 1) Check if the connector of the 1st transport senso r is disconnected.
2) Check if the connector CN305 on the LGC board is  disconnected.
3) Check if the connector pins are disconnected or t he harnesses are 
open circuited.
4) Check if the conductor pattern on the LGC board i s short circuited or 
open circuited.
5) Replace the 1st transport sensor. 
6) Replace the LGC board.
YES 
When the paper is fed from the bypass feed unit:
Is the bypass paper sensor working? (Perform the inp ut check: 03-[FAX]ON/[1]/[D])
l l ll l ll l
 NO 
 1) Check if the connector of the bypass paper sensor  is disconnected.
2) Check if the connector CN304 on the LGC board is  disconnected.
3) Check if the connector pins are disconnected or t he harnesses are 
open circuited.
4) Check if the conductor pattern on the LGC board i s short circuited or 
open circuited.
5) Replace the bypass paper sensor. 
6) Replace the LGC board.
YES 
When the paper is fed from the ADU:
Is the ADU exit sensor working? (Perform the input ch eck: 03-[FAX]OFF/[1]/[G])
l l l ll l ll l l l l ll l
 NO 
 1) Check if the connector of the ADU exit sensor is d isconnected.
2) Check if either of the connectors CN562 or CN213  on the ADU board 
is disconnected.
3) Check if the connector CN304 on the LGC board is  disconnected.
4) Check if the connector pins are disconnected or t he harnesses are 
open circuited.
5) Check if the conductor patterns on the ADU board  and LGC board 
are short circuited or open circuited.
6) Replace the ADU exit sensor. 
7) Replace the ADU board. 
8) Replace the LGC board. 
						

							June 2004 © TOSHIBA TECe-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTING
5 - 13
5
YES 
Is the registration sensor working?
(Perform the input check in the test mode: 03-[FAX] ON/[2]/[A])
l l l ll l l l
 NO 
 1) Check if the connector of the registration sensor  is disconnected.
2) Check if the connector CN305 on the LGC board is  disconnected.
3) Check if the connector pins are disconnected and the  harnesses are 
open circuited.
4) Check if the conductor pattern on the LGC board i s short circuited or 
open circuited.
5) Replace the registration sensor. 
6) Replace the LGC board.
YES 
Check the rollers. Replace them if they are worn ou t.
In case the paper is fed from the lower drawer, PFP  or LCF:
Open the transfer cover. Is there any paper in front of the 1st transport sensor?
YES 
Remove the paper.
NO 
Are the 1st/2nd transport sensor working?
(Perform the input check in the test mode: 03-[FAX] OFF/[6]/[E], /[7]/[E])
l ll l l l l ll
 NO 
 1) Check if the connector of the 1st/2nd transport se nsor is disconnected.
2) Check if the connector CN305/CN304 on the LGC boar d is discon-
nected.
3) Check if the connector pins are disconnected and t he harnesses are 
open circuited.
4) Check if the conductor pattern on the LGC board is  short circuited or 
open circuited.
5) Replace the 1st/2nd transport sensor. 
6) Replace the LGC board.
YES 
Check the rollers. Replace them if they are worn ou t. 
						

							e-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTINGJune 2004 © TOSHIBA TEC
5 - 14
[EB60] Paper left on the transport path due to multi ple feeding
Open the transfer cover. Is there any paper in fron t of the registration sensor?
YES 
Remove the paper.
NO 
Is the registration sensor working?
(Perform the input check in the test mode: 03-[FAX] OFF/[6]/[E])
l l ll l ll l
 NO 
 1) Check if the connector of the registration sensor  is disconnected.
2) Check if the connector CN305 on the LGC board is  disconnected.
3) Check if the connector pins are disconnected and the  harnesses are 
open circuited.
4) Check if the conductor pattern on the LGC board i s short circuited or 
open circuited.
5) Replace the registration sensor. 
6) Replace the LGC board.
YES 
Check the rollers. Replace them if they are worn ou t. 
						

							June 2004 © TOSHIBA TECe-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTING
5 - 15
5
5.1.2 Paper misfeeding
[E110] ADU misfeeding Open the transfer cover. Is there any paper in fron t of the 1st transport sensor?
YES 
Remove the paper.
NO 
Is the 1st transport sensor working?
(Perform the input check in the test mode: 03-[FAX] OFF/[6]/[E])
l l l ll l ll
 NO 
 1) Check if the connector of the 1st transport senso r is disconnected.
2) Check if the connector CN305 on the LGC board is  disconnected.
3) Check if the connector pins are disconnected and the  harnesses are 
open circuited.
4) Check if the conductor pattern on the LGC board i s short circuited or 
open circuited.
5) Replace the 1st transport sensor. 
6) Replace the LGC board.
YES 
Is the ADU clutch working? (Perform the output check  in the test mode: 03-222)
l ll l l l l l
 NO 
 1) Check if the connector of the ADU clutch is disco nnected.
2) Check if the connector CN304 on the LGC board is  disconnected.
3) Check if the connector pins are disconnected and the  harnesses are 
open circuited.
4) Check if the conductor pattern on the LGC board i s short circuited or 
open circuited.
5) Replace the ADU clutch. 
6) Replace the LGC board.
YES 
Check the rollers in the ADU. Replace them if they  are worn out. 
						

							e-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTINGJune 2004 © TOSHIBA TEC
5 - 16
[E120] Bypass misfeeding Open the transfer cover. Is there any paper in fron t of the 1st transport sensor?
YES 
Remove the paper.
NO 
Is the 1st transport sensor working?
(Perform the input check in the test mode: 03-[FAX] ON/[6]/[E])
l l l ll l ll
 NO 
 1) Check if the connector of the 1st transport senso r is disconnected.
2) Check if the connector CN305 on the LGC board is  disconnected.
3) Check if the connector pins are disconnected and the  harnesses are 
open circuited.
4) Check if the conductor pattern on the LGC board i s short circuited or 
open circuited.
5) Replace the 1st transport sensor. 
6) Replace the LGC board.
YES 
Is the bypass feed clutch working? (Perform the outp ut check in the test mode: 03-204)
Is the bypass paper sensor working? (Perform the inp ut check in the test mode: 03-
[FAX]OFF/[1]/[D])
l ll l l l l ll
 NO 
 1) Check if the connector of the bypass feed clutch  and bypass paper 
sensor are disconnected.
2) Check if the connector CN304 on the LGC board is  disconnected.
3) Check if the connector pins are disconnected and the  harnesses are 
open circuited.
4) Check if the conductor pattern on the LGC board i s short circuited or 
open circuited.
5) Replace the bypass feed clutch and bypass paper s ensor.
6) Replace the LGC board.
YES 
Check the bypass transport, feed separation and pick up rollers. Replace them if they are 
worn out. 
						

							June 2004 © TOSHIBA TECe-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTING
5 - 17
5
[E130] Upper drawer misfeeding (paper not reaching t he 1st transport sensor)
Open the transfer cover. Is there any paper in fron t of the 1st transport sensor?
YES 
Remove the paper.
NO 
Is the 1st transport sensor working?
(Perform the input check in the test mode: 03-[FAX] OFF/[6]/[E])
l ll l ll l l
 NO 
 1) Check if the connector of the 1st transport senso r is disconnected.
2) Check if the connector CN305 on the LGC board is  disconnected.
3) Check if the connector pins are disconnected and the  harnesses are 
open circuited.
4) Check if the conductor pattern on the LGC board i s short circuited or 
open circuited.
5) Replace the 1st transport sensor. 
6) Replace the LGC board.
YES 
Is the upper drawer feed clutch working?
(Perform the output check in the test mode: 03-201)
l l ll l ll l l
 NO 
 1) Check if the connector of the upper drawer feed c lutch is discon-
nected.
2) Check if the connector CN307 on the LGC board is  disconnected.
3) Check if the connector pins are disconnected and the  harnesses are 
open circuited.
4) Check if the conductor pattern on the LGC board i s short circuited or 
open circuited.
5) Replace the upper drawer feed clutch. 
6) Replace the LGC board.
YES 
Check the upper drawer feed roller, separation roll er and pickup roller.
Replace them if they are worn out. 
						

							e-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTINGJune 2004 © TOSHIBA TEC
5 - 18
[E140] Lower drawer misfeeding (paper not reaching t he 2nd transport sensor)
Open the side cover. Is there any paper in front of  the 2nd transport sensor?
YES 
Remove the paper.
NO 
Is the 2nd transport sensor working?
(Perform the input check in the test mode: 03-[FAX] OFF/[7]/[E])
l l l ll l ll
 NO 
 1) Check if the connector of the 2nd transport sensor  is disconnected.
2) Check if the connector CN304 on the LGC board is  disconnected.
3) Check if the connector pins are disconnected and the  harnesses are 
open circuited.
4) Check if the conductor pattern on the LGC board i s short circuited or 
open circuited.
5) Replace the 2nd transport sensor. 
6) Replace the LGC board.
YES 
Is the lower drawer feed clutch working?
(Perform the output check in the test mode: 03-202)
l ll l l l l ll
 NO 
 1) Check if the connector of the lower drawer feed c lutch is discon-
nected.
2) Check if the connector CN307 on the LGC board is  disconnected.
3) Check if the connector pins are disconnected and the  harnesses are 
open circuited.
4) Check if the conductor pattern on the LGC board i s short circuited or 
open circuited.
5) Replace the lower drawer feed clutch. 
6) Replace the LGC board.
YES 
Check the lower drawer feed roller, separation roll er and pickup roller. Replace them if they 
are worn out. 
						

							June 2004 © TOSHIBA TECe-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTING
5 - 19
5
[E150] PFP upper drawer misfeeding (paper not reachi ng the PFP upper drawer feed sensor)
Open the PFP side cover. Is there any paper in fron t of the PFP upper drawer feed sensor?
YES 
Remove the paper.
NO 
Is the PFP upper drawer feed sensor working?
(Perform the input check in the test mode: 03-[FAX] OFF/[2]/[D])
l l ll l ll l ll l l
 NO 
 1) Check if the connector of the PFP upper drawer fe ed sensor is dis-
connected.
2) Check if either of the connectors CN241 or CN243 o n the PFP board 
is disconnected.
3) Check if the connector CN310 on the LGC board is  disconnected.
4) Check if the connector pins are disconnected and the  harnesses are 
open circuited.
5) Check if the conductor patterns on the PFP board  and LGC board 
are short circuited or open circuited.
6) Replace the PFP upper drawer feed sensor. 
7) Replace the PFP board. 
8) Replace the LGC board.
YES 
Is the PFP upper drawer feed clutch working?
(Perform the output check in the test mode: 03-226)
l l ll l ll l ll l l
 NO 
 1) Check if the connector of the PFP upper drawer fe ed clutch is dis-
connected.
2) Check if any of the connectors CN241, CN242 and C N247 on the 
PFP board is disconnected.
3) Check if the connector CN310 on the LGC board is  disconnected.
4) Check if the connector pins are disconnected and the  harnesses are 
open circuited.
5) Check if the conductor patterns on the PFP board  and LGC board 
are short circuited or open circuited.
6) Replace the PFP upper drawer feed clutch. 
7) Replace the PFP board.
8) Replace the LGC board.
YES 
Check the PFP upper drawer feed roller, separation  roller and pickup roller.
Replace them if they are worn out. 
						

							e-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTINGJune 2004 © TOSHIBA TEC
5 - 20
[E160] PFP lower drawer misfeeding (paper not reachi ng the PFP lower drawer feed sensor)
Open the PFP side cover. Is there any paper in fron t of the PFP lower drawer feed sensor?
YES 
Remove the paper.
NO 
Is the PFP lower drawer feed sensor working?
(Perform the input check in the test mode: 03-[FAX] OFF/[4]/[D])
l l ll l ll l ll l l
 NO 
 1) Check if the connector of the PFP lower drawer fe ed sensor is dis-
connected.
2) Check if either of the connectors CN241 or CN243 o n the PFP board 
is disconnected.
3) Check if the connector CN310 on the LGC board is  disconnected.
4) Check if the connector pins are disconnected and the  harnesses are 
open circuited.
5) Check if the conductor patterns on the PFP board  and LGC board 
are short circuited or open circuited.
6) Replace the PFP lower drawer feed sensor. 
7) Replace the PFP board. 
8) Replace the LGC board.
YES 
Is the PFP lower drawer feed clutch working?
(Perform the output check in the test mode: 03-228)
l l ll l ll l ll l l
 NO 
 1) Check if the connector of the PFP lower drawer fe ed clutch is discon-
nected.
2) Check if any of the connectors CN241, CN242 and C N248 on the 
PFP board is disconnected.
3) Check if the connector CN310 on the LGC board is  disconnected.
4) Check if the connector pins are disconnected and the  harnesses are 
open circuited.
5) Check if the conductor patterns on the PFP board  and LGC board 
are short circuited or open circuited.
6) Replace the PFP lower drawer feed clutch. 
7) Replace the PFP board.
8) Replace the LGC board.
YES 
Check the PFP lower drawer feed roller, separation  roller and pickup roller.
Replace them if they are worn out.