Toshiba Estudio 230 Manual
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5.1.9 Fuser unit related service call
[C410] Thermistor or heater is abnormal at power ON
1. Check the thermistors
(1) Check if the connectors are disconnected.
(2) Check if the center, side and edge thermistors a
re in contact with the surface of the fuser roller
properly?
(3) Check if the harnesses of the center, side and ed ge thermistors are open circuited.
2. Check the heater
(1) Check if the heater is broken.
(2)...](http://img.usermanuals.tech/thumb/76/103453/w64_estudio-230-manual-1513181221_d-485.png "Page 486
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5.1.9 Fuser unit related service call
[C410] Thermistor or heater is abnormal at power ON
1. Check the thermistors
(1) Check if the connectors are disconnected.
(2) Check if the center, side and edge thermistors a
re in contact with the surface of the fuser roller
properly?
(3) Check if the harnesses of the center, side and ed ge thermistors are open circuited.
2. Check the heater
(1) Check if the heater is broken.
(2)...")
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5
[C440] Fuser is abnormal after abnormality judgment
1,2.3. Check the thermistors, Heater and LGC board
Check the above components following the procedures 1, 2 and 3 for [C410].
4. Clear the status counter
Change the current status counter value (08-400) “5” , “7” or “9” to “0” for [C440], taking the same proce-
dure as that for [C410].
* The status counter value is as follows in the follo wing cases. Change them to “0”...](http://img.usermanuals.tech/thumb/76/103453/w64_estudio-230-manual-1513181221_d-486.png "Page 487
June 2004 © TOSHIBA TECe-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTING
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5
[C440] Fuser is abnormal after abnormality judgment
1,2.3. Check the thermistors, Heater and LGC board
Check the above components following the procedures 1, 2 and 3 for [C410].
4. Clear the status counter
Change the current status counter value (08-400) “5” , “7” or “9” to “0” for [C440], taking the same proce-
dure as that for [C410].
* The status counter value is as follows in the follo wing cases. Change them to “0”...")
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5.1.10 Communication related service call
[C550 (C780)] RADF I/F error
(1) Check if the harness connecting the RADF board an d SLG board is disconnected or open cir-
cuited.
(2) Check if the conductor pattern on the RADF board is short circuited or open circuited.
(3) Check if the conductor pattern on the SLG board is short circuited or open circuited.
(4) Replace the RADF board.
(5) Replace the SLG board.
[C570]...](http://img.usermanuals.tech/thumb/76/103453/w64_estudio-230-manual-1513181221_d-487.png "Page 488
e-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTINGJune 2004 © TOSHIBA TEC
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5.1.10 Communication related service call
[C550 (C780)] RADF I/F error
(1) Check if the harness connecting the RADF board an d SLG board is disconnected or open cir-
cuited.
(2) Check if the conductor pattern on the RADF board is short circuited or open circuited.
(3) Check if the conductor pattern on the SLG board is short circuited or open circuited.
(4) Replace the RADF board.
(5) Replace the SLG board.
[C570]...")
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5
5.1.11 RADF related service call (MR-3016)
Note: Note: When performing the RADF related troubleshooting, b e sure to perform “Automatic
adjustment of RADF sensor and EEPROM initialization (05-356)” and “RADF original
guide width adjustment (05-367/368)” consecutively at the Adjustment Mode whenever the
RADF board, original length sensor, read sensor or reverse sensor has been replaced.
[C730] EEPROM initialization...](http://img.usermanuals.tech/thumb/76/103453/w64_estudio-230-manual-1513181221_d-488.png "Page 489
June 2004 © TOSHIBA TECe-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTING
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5
5.1.11 RADF related service call (MR-3016)
Note: Note: When performing the RADF related troubleshooting, b e sure to perform “Automatic
adjustment of RADF sensor and EEPROM initialization (05-356)” and “RADF original
guide width adjustment (05-367/368)” consecutively at the Adjustment Mode whenever the
RADF board, original length sensor, read sensor or reverse sensor has been replaced.
[C730] EEPROM initialization...")
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5.1.12 RADF related service call (MR-3020)
No service call for the RADF (MR-3020).
5.1.13 Laser optical unit related service call
[CA10] Polygonal motor is abnormal
Is the polygonal motor rotating?
l l l ll l ll
NO
1) Check if the connector of the harness is disconne cted between LGC
board (CN312) and the laser optical unit.
2) Check if the harness is open circuited and the co nnector pin is dis-
connected.
3) Check if...](http://img.usermanuals.tech/thumb/76/103453/w64_estudio-230-manual-1513181221_d-489.png "Page 490
e-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTINGJune 2004 © TOSHIBA TEC
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5.1.12 RADF related service call (MR-3020)
No service call for the RADF (MR-3020).
5.1.13 Laser optical unit related service call
[CA10] Polygonal motor is abnormal
Is the polygonal motor rotating?
l l l ll l ll
NO
1) Check if the connector of the harness is disconne cted between LGC
board (CN312) and the laser optical unit.
2) Check if the harness is open circuited and the co nnector pin is dis-
connected.
3) Check if...")
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5
5.1.14 Finisher related service call
[CB10] Transport motor abnormality
MJ-1025
Is the stack feed roller (upper) home position senso r (PI12) working properly?
NO
Replace the sensor.
YES
Is the wiring between the finisher controller PC bo ard and feed motor (M1) correct?
NO
Correct the wiring.
YES
Try turning the stack feed roller (upper) shaft by hand. Does the stack feed roller (upper)
move up/down normally?
NO...](http://img.usermanuals.tech/thumb/76/103453/w64_estudio-230-manual-1513181221_d-490.png "Page 491
June 2004 © TOSHIBA TECe-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTING
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5
5.1.14 Finisher related service call
[CB10] Transport motor abnormality
MJ-1025
Is the stack feed roller (upper) home position senso r (PI12) working properly?
NO
Replace the sensor.
YES
Is the wiring between the finisher controller PC bo ard and feed motor (M1) correct?
NO
Correct the wiring.
YES
Try turning the stack feed roller (upper) shaft by hand. Does the stack feed roller (upper)
move up/down normally?
NO...")
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[CB20] Delivery motor abnormality
MJ-1022
Rotate the delivery roller by hand. Does it rotate smoothly?
NO
Fix the mechanism.
YES
Is the wiring between the finisher controller PC bo ard and delivery motor (M1) correct?
NO
Correct the wiring.
YES
Is the delivery motor clock sensor (S1) working prop erly?
NO
Replace the sensor.
YES
1) Replace the delivery motor (M1).
2) Replace the finisher controller PC board....](http://img.usermanuals.tech/thumb/76/103453/w64_estudio-230-manual-1513181221_d-491.png "Page 492
e-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTINGJune 2004 © TOSHIBA TEC
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[CB20] Delivery motor abnormality
MJ-1022
Rotate the delivery roller by hand. Does it rotate smoothly?
NO
Fix the mechanism.
YES
Is the wiring between the finisher controller PC bo ard and delivery motor (M1) correct?
NO
Correct the wiring.
YES
Is the delivery motor clock sensor (S1) working prop erly?
NO
Replace the sensor.
YES
1) Replace the delivery motor (M1).
2) Replace the finisher controller PC board....")
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5
[CB30] Tray lift motor abnormality
MJ-1025
[Procedure 1]
Is the paper surface sensor (PI9) working properly?
NO
Replace the sensor.
YES
Is the tray up/down mechanism working properly?
NO
Fix the mechanism.
YES
Is 24 VDC supplied from the finisher controller PC board to the shift motor as soon as the
tray is driven?
NO
Replace the finisher controller PC board.
YES
Is the wiring between the finisher controller PC...](http://img.usermanuals.tech/thumb/76/103453/w64_estudio-230-manual-1513181221_d-492.png "Page 493
June 2004 © TOSHIBA TECe-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTING
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5
[CB30] Tray lift motor abnormality
MJ-1025
[Procedure 1]
Is the paper surface sensor (PI9) working properly?
NO
Replace the sensor.
YES
Is the tray up/down mechanism working properly?
NO
Fix the mechanism.
YES
Is 24 VDC supplied from the finisher controller PC board to the shift motor as soon as the
tray is driven?
NO
Replace the finisher controller PC board.
YES
Is the wiring between the finisher controller PC...")
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[Procedure 3]
Does the tray go up?
l ll l l l ll l ll l
YES NO
Is 24 VDC supplied from the finisher controller PCB to the shift motor as
soon as the tray is driven?
NO
Replace the finisher controller PC board.
YES
Is there any problem with the tray up/down mechanism ?
YES
Fix the lift mechanism.
NO
Replace the shift motor.
Is the shift motor clock sensor (PI7) working prope rly?
YES
Replace the finisher...](http://img.usermanuals.tech/thumb/76/103453/w64_estudio-230-manual-1513181221_d-493.png "Page 494
e-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTINGJune 2004 © TOSHIBA TEC
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[Procedure 3]
Does the tray go up?
l ll l l l ll l ll l
YES NO
Is 24 VDC supplied from the finisher controller PCB to the shift motor as
soon as the tray is driven?
NO
Replace the finisher controller PC board.
YES
Is there any problem with the tray up/down mechanism ?
YES
Fix the lift mechanism.
NO
Replace the shift motor.
Is the shift motor clock sensor (PI7) working prope rly?
YES
Replace the finisher...")
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5
[Procedure 2]
Is the staple/fold motor clock sensor (PI14) workin g properly?
NO
Replace the sensor.
YES
Does the staple/fold motor operate at the appropria te timing?
YES
Replace the finisher controller PC board.
NO
Is the stapler unit drive mechanism working properl y?
NO
Fix the mechanism.
YES
Try replacing the staple/fold motor (M7). Is the pr oblem corrected?
YES
End.
NO
Replace the finisher controller PC...](http://img.usermanuals.tech/thumb/76/103453/w64_estudio-230-manual-1513181221_d-494.png "Page 495
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5
[Procedure 2]
Is the staple/fold motor clock sensor (PI14) workin g properly?
NO
Replace the sensor.
YES
Does the staple/fold motor operate at the appropria te timing?
YES
Replace the finisher controller PC board.
NO
Is the stapler unit drive mechanism working properl y?
NO
Fix the mechanism.
YES
Try replacing the staple/fold motor (M7). Is the pr oblem corrected?
YES
End.
NO
Replace the finisher controller PC...")
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[Procedure 4]
Is the staple/fold motor clock sensor (PI14) workin g properly?
NO
Replace the sensor.
YES
Does the staple/fold motor operate at the appropria te timing?
YES
Replace the finisher controller PC board.
NO
Is the saddle stitch unit drive mechanism working p roperly?
NO
Fix the mechanism.
YES
Try replacing the staple/fold motor (M7). Is the pr oblem corrected?
YES
End.
NO
Replace the finisher controller...](http://img.usermanuals.tech/thumb/76/103453/w64_estudio-230-manual-1513181221_d-495.png "Page 496
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[Procedure 4]
Is the staple/fold motor clock sensor (PI14) workin g properly?
NO
Replace the sensor.
YES
Does the staple/fold motor operate at the appropria te timing?
YES
Replace the finisher controller PC board.
NO
Is the saddle stitch unit drive mechanism working p roperly?
NO
Fix the mechanism.
YES
Try replacing the staple/fold motor (M7). Is the pr oblem corrected?
YES
End.
NO
Replace the finisher controller...")
June 2004 © TOSHIBA TECe-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTING 5 - 61 5 5.1.14 Finisher related service call [CB10] Transport motor abnormality MJ-1025 Is the stack feed roller (upper) home position senso r (PI12) working properly? NO Replace the sensor. YES Is the wiring between the finisher controller PC bo ard and feed motor (M1) correct? NO Correct the wiring. YES Try turning the stack feed roller (upper) shaft by hand. Does the stack feed roller (upper) move up/down normally? NO Fix the mechanism. YES Try replacing the feed motor (M1). Is the problem c orrected? YES End. NO Replace the finisher controller PC board.
e-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTINGJune 2004 © TOSHIBA TEC 5 - 62 [CB20] Delivery motor abnormality MJ-1022 Rotate the delivery roller by hand. Does it rotate smoothly? NO Fix the mechanism. YES Is the wiring between the finisher controller PC bo ard and delivery motor (M1) correct? NO Correct the wiring. YES Is the delivery motor clock sensor (S1) working prop erly? NO Replace the sensor. YES 1) Replace the delivery motor (M1). 2) Replace the finisher controller PC board. MJ-1025 Is the delivery belt home position sensor (PI7) wor king properly? NO Replace the sensor. YES Is the wiring between the finisher controller PC bo ard and delivery motor (M3) correct? NO Correct the wiring. YES Rotate the stack delivery roller by hand. Does it r otate smoothly? NO Fix the mechanism. YES Try replacing the delivery motor (M3). Is the probl em corrected? YES END. NO Replace the finisher controller PC board.
June 2004 © TOSHIBA TECe-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTING 5 - 63 5 [CB30] Tray lift motor abnormality MJ-1025 [Procedure 1] Is the paper surface sensor (PI9) working properly? NO Replace the sensor. YES Is the tray up/down mechanism working properly? NO Fix the mechanism. YES Is 24 VDC supplied from the finisher controller PC board to the shift motor as soon as the tray is driven? NO Replace the finisher controller PC board. YES Is the wiring between the finisher controller PC bo ard and shift motor (M6) correct? YES Replace the shift motor. NO Correct the wiring. [Procedure 2] Is the tray as far as the shift upper limit sensor? YES Lower the position of the tray. NO Is the shift upper limit sensor (PI15) working prop erly? NO Replace the sensor. YES Is the wiring between the finisher controller PC bo ard and shift upper limit sensor (PI15) cor- rect? YES Replace the finisher controller PC board. NO Correct the wiring.
e-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTINGJune 2004 © TOSHIBA TEC 5 - 64 [Procedure 3] Does the tray go up? l ll l l l ll l ll l YES NO Is 24 VDC supplied from the finisher controller PCB to the shift motor as soon as the tray is driven? NO Replace the finisher controller PC board. YES Is there any problem with the tray up/down mechanism ? YES Fix the lift mechanism. NO Replace the shift motor. Is the shift motor clock sensor (PI7) working prope rly? YES Replace the finisher controller PC boar NO Replace the sensor. [CB50] Staple motor abnormality MJ-1025 [Procedure 1] Is the wiring between the finisher controller PC bo ard and the staple/fold motor normal? NO Correct the wiring. YES Try to rotate the staple jam releasing dial. Is the re mechanical trapping? YES Fix the mechanism. NO Try replacing the staple/fold motor (M7). Is the pr oblem corrected? YES End. NO Replace the finisher controller PC board.
June 2004 © TOSHIBA TECe-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTING 5 - 65 5 [Procedure 2] Is the staple/fold motor clock sensor (PI14) workin g properly? NO Replace the sensor. YES Does the staple/fold motor operate at the appropria te timing? YES Replace the finisher controller PC board. NO Is the stapler unit drive mechanism working properl y? NO Fix the mechanism. YES Try replacing the staple/fold motor (M7). Is the pr oblem corrected? YES End. NO Replace the finisher controller PC board. [Procedure 3] Is the folding home position sensor (PI11) working properly? NO Replace the sensor. YES Is the wiring between the finisher controller PC bo ard and the staple/fold motor normal? NO Correct the wiring. YES Try to rotate the fold jam releasing dial. Is there mechanical trapping? YES Fix the mechanism. NO Try replacing the staple/fold motor (M7). Is the pr oblem corrected? YES End. NO Replace the finisher controller PC board.
e-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTINGJune 2004 © TOSHIBA TEC 5 - 66 [Procedure 4] Is the staple/fold motor clock sensor (PI14) workin g properly? NO Replace the sensor. YES Does the staple/fold motor operate at the appropria te timing? YES Replace the finisher controller PC board. NO Is the saddle stitch unit drive mechanism working p roperly? NO Fix the mechanism. YES Try replacing the staple/fold motor (M7). Is the pr oblem corrected? YES End. NO Replace the finisher controller PC board. [CB60] Stapler unit shift motor abnormality MJ-1025 Is the slide home position sensor (PI18) working prope rly? NO Replace the sensor controller PC board. YES Is the wiring between the finisher controller PC bo ard and slide motor correct? NO Correct the wiring. YES Is there any mechanical problem with the stapler st and motion path? YES Fix the mechanism. NO Try replacing the slide motor (M8). Is the problem corrected? YES End. NO Replace the finisher controller PC board.
June 2004 © TOSHIBA TECe-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTING 5 - 67 5 [CB80] Backup RAM data abnormality MJ-1025 Is the problem solved by turning the power of the e quipment OFF and ON? YES End. NO 1) Replace the finisher controller PC board. 2) Replace the punch controller PC board. [CC30] Stack processing motor abnormality/Paddle mot or abnormality MJ-1022 (Stack processing motor abnormality) [Procedure 1] Is the tension of the drive belt normal? NO Loosen the adjustment screw to adjust its tension. YES Does the bushing attached to the returning roller s haft smoothly move up and down? NO Apply grease on the cut-out part of the front side frame where the bush- ing contacts. YES Is the spring of the returning roller detached? YES Attach the spring. NO Is the wiring between the finisher controller PC bo ard and stack delivery motor (M2) cor- rect? NO Correct the wiring. YES Is the stack delivery lever home position sensor (S 8) working properly? NO Replace the sensor. YES 1) Replacing the stack processing motor. 2) Replace the finisher controller PC board.
e-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTINGJune 2004 © TOSHIBA TEC 5 - 68 [Procedure 2] Does the bushing attached to the returning roller s haft smoothly move up and down? l NO Apply grease on the cut-out part of the front side frame where the bush- ing contacts. YES Is the spring of the returning roller detached? YES Attach the spring. NO Is the tension of the stack processing motor drive belt normal? NO Loosen the adjustment screw to adjust its tension. YES Is the returning roller home position sensor (S3) w orking properly? NO Replace the sensor. YES 1) Replace the stack delivery motor. 2) Replace the finisher controller PC board. MJ-1025 (Paddle motor abnormality) Is the paddle home position sensor (PI2) working pr operly? NO Replace the sensor. YES Is the swing guide home position sensor (PI3) workin g properly? NO Replace the sensor. YES Is the wiring between the finisher controller PC bo ard and paddle motor (M2) correct? NO Correct the wiring. YES Try turning the paddle motor counterclockwise by ha nd. Is there mechanical trapping in the up/down movement of the swing guide? YES Fix the mechanism. NO Try replacing the paddle motor. Is the problem corr ected? YES End. NO Replace the finisher controller PC board.
June 2004 © TOSHIBA TECe-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTING 5 - 69 5 [CC50] Horizontal registration motor abnormality MJ-1025 Is the horizontal registration home position sensor (PI2P) working properly? NO Replace the sensor. YES Is the wiring between the finisher controller PC bo ard and the horizontal registration home position sensor (PI2P) correct? NO Correct the wiring. YES Is there any problem with the horizontal registrati on mechanism? YES Fix the mechanism. NO Replace the horizontal registration motor (M2P). Try replacing the punch controller PC board. Is the problem corrected? YES End. NO Replace the finisher controller PC board. [CC60] Punch motor abnormality MJ-1025 Is the punch home position sensor (PI1P) working pr operly? NO Replace the sensor. YES Is the punch motor clock sensor (PI3P) working prope rly? NO Replace the sensor. YES Is the wiring between the finisher controller PC bo ard and sensor correct? NO Correct the wiring. YES Is there any problem with the punching mechanism? YES Fix the mechanism. NO Replace Punch motor (M1P) Try replacing the punch controller PC board. Is the problem corrected? YES End. NO Replace the finisher controller PC board.
e-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTINGJune 2004 © TOSHIBA TEC 5 - 70 [CC80] Front jogging plate motor abnormality/Alignme nt motor (front) abnormality MJ-1022 (Front jogging plate motor abnormality) Is the front jogging plate home position sensor (S6 ) working properly? NO Replace the sensor. YES Is the wiring between the finisher controller PC bo ard and front jogging motor (M3) correct? NO Correct the wiring. YES Has the rack run over the stopper of the roll? YES Fix it. NO 1) Replace the front jogging motor. 2) Replace the finisher controller PC board. MJ-1025 (Alignment motor (front) abnormality) Is the aligning plate home position sensor (front) (PI4) working properly? NO Replace the sensor. YES Is the wiring between the finisher controller PC bo ard and alignment motor (front) (M4) cor- rect? NO Correct the wiring. YES Is there any mechanical problem with the path of al igning plate? YES Fix the mechanism. NO Try replacing the alignment motor (front) (M4). Is the problem corrected? YES End. NO Replace the finisher controller PC board.