Toshiba Estudio 230 Manual

							June 2004 © TOSHIBA TECe-STUDIO200L/202L/230/232/280/282 REMOTE SERVICE
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(11) Press the buttons on the screen of ORDER INFORM ATION to set the required item.
[FAX]/[MAIL]/[OFF] --- 
Select the [FAX] or the [MAIL] button for the transm itting way of order.
(HTTP has not been supported yet.)
[OFF]: Turn off the AUTO SUPPLY ORDER function. 
[FAX NUMBER] --- Input the FAX number of supplier. 
(To transmit by FAX, the order cannot be placed aut omatically if you do not input the number.)
[E-MAIL] --- Input the E-mail address of supplier. 
(To transmit by E-mail, the order cannot be placed  automatically if you do not input the address.)
(12) Press the [NEXT] button. (Press the [ENTER] button to register, and then the  screen returns to the (7) SERVICE screen. 
Press the [CANCEL] button to cancel this register, and t hen the screen returns to the (7) SER-
VICE screen.)
(13) The CUSTOMER/SUPPLIER screen is displayed.
 Fig.8-6
(14) Press the buttons of the screen of CUSTOMER/SUP PLIER to set the required item.
CUSTOMER 
[NAME] --- Input the name of customer. 
[TEL NUMBER] --- Input the telephone number of cust omer.
[E-MAIL] --- Input the E-mail address of customer. 
[ADDRESS] --- Input the address of customer. 
SUPPLIER 
[NAME] --- Input the name of supplier. 
[ADDRESS] --- Input the address of supplier.
(15) Press the [NEXT] button.  
						

							e-STUDIO200L/202L/230/232/280/282 REMOTE SERVICEJune 2004 © TOSHIBA TEC
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(16) The SERVICE TECHNICIAN/ RESULT PRINTING screen  is displayed.
 Fig.8-7
(17) Press a button on the screen of SERVICE TECHNICIAN/ RESULT PRINTING to set the required 
item. 
SERVICE TECHNICIAN 
[NUMBER] --- Input the number of SERVICE TECHNICIAN .
[NAME] --- Input the name of SERVICE TECHNICIAN. 
[TEL NUMBER] --- Input the telephone number of SERV ICE TECHNICIAN.
[E-MAIL] --- Input the E-mail address of SERVICE TEC HNICIAN.
[DESCRIPTION] --- Input the remarks if you want to re gister.
RESULT PRINTING 
[OFF] / [ALWAYS] / [ON ERROR] --- Whichever you pre ss, the result list is printed.
(18) Press the [ENTER] button to register and comple te the order information setting.
(19) The SERVICE screen is returned.
 Fig.8-8
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							June 2004 © TOSHIBA TECe-STUDIO200L/202L/230/232/280/282 REMOTE SERVICE
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(20) Press the [SUPPLY ORDER SETUP] button.
 Fig.8-9
(21) Press the [TONER ORDERING] button. 
(22) The TONER ORDERING screen is displayed.
 Fig.8-10   
						

							e-STUDIO200L/202L/230/232/280/282 REMOTE SERVICEJune 2004 © TOSHIBA TEC
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(23) Press the [TONER] button. (Select the part to b e ordered.)
 Fig.8-11
(24) Input the order information of TONER.
[PART NUMBER] --- Toner number 
[CONDITION] ---  
The order is placed when the number of toner empty  reaches the number specified for the CON-
DITION. 
[QUANTITY] --- Quantity to be ordered
AUTO ORDER 
[ON]/[OFF]--- Allows you to select whether each part  to be ordered is placed automatically or not.
(25) Press the [ENTER] button to register the settin g of toner order.
(26) The screen returns to the TONER ORDERING. 
(27) Press the [USER FUNCTION] button to be switched  from the ADMIN screen on touch panel and 
returned to the BASIC screen, so that the setting o f Auto Supply Order is finished.
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							June 2004 © TOSHIBA TECe-STUDIO200L/202L/230/232/280/282 REMOTE SERVICE
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Note: Note:  Auto Supply Order setting is also available from th e following setting mode (08).
Items 08 code Contents
The transmitting way of order 
[FAX] / [MAIL] / [OFF] 732 0: Ordered by FAX
1: Ordered by E-mail 
2: Ordered by HTTP
3: OFF
SUPPLIER 
[FAX NUMBER] 733 Maximum 32 digits
SUPPLIER 
[E-MAIL] 734 Maximum 192 letters
CUSTOMER
[NAME] 738 Maximum 50 letters
CUSTOMER 
[TEL NUMBER] 739 Maximum 32 letters
CUSTOMER 
[E-MAIL] 740 Maximum 192 letters
CUSTOMER 
[ADDRESS] 741 Maximum 100 letters
SUPPLIER 
[NAME] 746 Maximum 50 letters
SUPPLIER 
[ADDRESS] 747 Maximum 100 letters
SERVICE TECHNICIAN 
[NUMBER] 742 Maximum 5 digits
SERVICE TECHNICIAN 
[NAME] 743 Maximum 50 letters
SERVICE TECHNICIAN 
[TEL NUMBER] 744 Maximum 32 digits
SERVICE TECHNICIAN 
[E-MAIL] 745 Maximum 192 letters
Remarks
[DESCRIPTION] 748 Maximum 128 letters
RESULT PRINTING 
[OFF] / [ALWAYS] / [ON ERROR] 764 0: OFF
1: Always 
2: ON Error
TONER 
[PART NUMBER] 758 Maximum 20 digits
TONER 
[CONDITION] 760 1-99
TONER 
[QUANTITY] 759 1-99 
						

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8.1.4 Order Sheet Format
The sample of order sheet is as follows. 
1) FAX (This format is the same as that of TIFF image
 attached E-mail.)
 Fig.8-12
2) E-MAIL (TIFF image attached with the E-mail is the same format with that of the FAX order sheet.)
SUBJECT: SUPPLY ORDER REQUEST
 Fig.8-13
DATE & TIME  :99-99-99 99:99 
CUSTOMER NUMBER  :XXX 
CUSTOMER NAME  :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
CUSTOMER ADDRESS  :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
CUSTOMER TEL NUMBER  :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
CUSTOMER E-MAIL ADDRESS  :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
SERVICE TECHNICIAN TEL NUMBER  :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
SERVICE TECHNICIAN E-MAIL  :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
SUPPLIER NAME  :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX 
SUPPLIER ADDRESS  :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX 
    PART NUMBER  QUANTITY
TONER CARTRIDGE 
  BLACK  : XXXXXXXXXXXX  99 
DESCRIPTION AREA   .............................................. 
................................................................. 
DEVICE DESCRIPTION  :XXXXXXXXXXXXXXXXXXXXXXX 
SERIAL NUMBER  :XXXXXXXXXXXXXXXXXXXXXXX
DEVICE FAX NUMBER  :XXXXXXXXXXXXXXXXXXXXXXX
DEVICE E-MAIL ADDRESS  :XXXXXXXXXXXXXXXXXXXXXXX 
  TOTAL 
PRINT COUNTER  999999999
SCAN COUNTER  999999999
Date&Time: 04-07-11 00:17 
Customer Number: svc02
MachineName: TOSHIBA e-STUDIO450
SerialNumber: CV
Device FAX Number: 1122 
Device Email: [email protected] 
OrderInformation:
BLACK PartNumber: kuro-01
Quantity: 1
CounterInformation:
PrintCounter(Small) FullColor: 0 TwinColor:0 Black:5
PrintCounter(Large) FullColor: 0 TwinColor:0 Black:0 
ScanCounter FullColor: 0 TwinColor: 0 Black: 0 
						

							June 2004 © TOSHIBA TECe-STUDIO200L/202L/230/232/280/282 REMOTE SERVICE
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3) Result list
 Fig.8-14
  ORDER XXXXXXXXX
DATE & TIME  :99-99-99 99:99 
CUSTOMER NUMBER  :XXX
CUSTOMER NAME  :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX 
CUSTOMER ADDRESS  :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX 
CUSTOMER TEL NUMBER  :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
CUSTOMER E-MAIL ADDRESS  :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
SERVICE TECHNICIAN
TEL NUMBER  :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
SERVICE TECHNICIAN E-MAIL  :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
SUPPLIER NAME  :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
SUPPLIER ADDRESS  :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX 
    PART NUMBER  QUANTITY
TONER CARTRIDGE 
  BLACK  : XXXXXXXXXXXX  99 
DESCRIPTION AREA   .............................................. 
................................................................. 
DEVICE DESCRIPTION  :XXXXXXXXXXXXXXXXXXXXXXX 
SERIAL NUMBER  :XXXXXXXXXXXXXXXXXXXXXXX
DEVICE FAX NUMBER  :XXXXXXXXXXXXXXXXXXXXXXX
DEVICE E-MAIL ADDRESS  :XXXXXXXXXXXXXXXXXXXXXXX 
  TOTAL 
PRINT COUNTER  999999999 
SCAN COUNTER  999999999 
						

							e-STUDIO200L/202L/230/232/280/282 REMOTE SERVICEJune 2004 © TOSHIBA TEC
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8.2 Service Notification 
8.2.1 Outline
This function automatically notifies the status of 
the equipment to the service technician by E-mail o r 
FAX. The following three are the items to be notifi ed.
 Total Counter Transmit When this function is effective, it notifies each c ounter information periodically (on the set date an d 
time every month).
 Service Call Transmit (E-mail only) When this function is effective, it notifies the co rresponding error code and such at a service call 
error.
 PM Counter Transmit When this function is effective, it notifies that t he PM timing has come when the present PM count 
has reached to its setting value, or the present PM  driving count has reached to its setting value.
8.2.2 Setting
Note: Note: 
When using this function, it is required that sendi ng and receiving E-mails or FAXes are avail-
able. Confirm the details to the administrator.
[ 1 ] Preparation
The screen to set this function is not displayed at  the default setting.
Set this screen to be displayed with the following  code (08).
08-774 Setting of notification display 0: Invalid (Default) 
1: Valid
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[ 2 ] Setting procedure
(1) Press the [USER FUNCTIONS] button and select the [AD MIN] button. Then enter the password 
and press the [ENTER] button. 
 Confirm the password to the administrator.
 Fig.8-15
(2) Press the [SERVICE] button.
 Fig.8-16
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							e-STUDIO200L/202L/230/232/280/282 REMOTE SERVICEJune 2004 © TOSHIBA TEC
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(3) Press the [SERVICE NOTIFICATION] button.
 Fig.8-17
(4) Press the [E-MAIL] or [FAX] button in “SERVICE NOT IFICATION”.
 When the [OFF] button is pressed, all functions re lated Service Notification become ineffec-
tive.
 Fig.8-18
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