Canon printer MAXIFY MB5120 User Manual

							PrintingIsSlow
Check1 Printer may be printing or scanning a large job from another computer.
Check2 When using wireless LAN, make sure the printer is not placed too far away
from the wireless router.
Place the wireless router and printer where there are no obstacles between them. Wireless communication
between different rooms or floors is generally poor. Wireless communication can be impeded by building
materials containing metal or concrete. If the printer cannot communicate with the computer over a wireless LAN
due to a wall, place the printer and the computer in the same room.
In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a
wireless router is nearby, it may cause interference. Place the wireless router as far away from interference
sources as possible.
Check3  When using wireless LAN, make sure wireless signal is strong. Monitor signal
status and move printer and wireless router as necessary.

						

							CannotAccesstoInternetonWirelessLANfromCommunication
Device
Check1  Is your device connected to printer using direct connection?
If your device is connected to the printer using direct connection, you cannot access to the Internet. Turn off direct connection and connect your device to the wireless router.
For details, see the instruction manual provided with your device and wireless router.
Check2  Is wireless router on?
Check3 Is wireless router configured properly?
For more on checking wireless router settings, see the instruction manual provided with the wireless router or
contact its manufacturer.
Check4  Check your device and wireless router location.
Check the distance between your device and wireless router, and check for obstruction or source of radio wave
interference nearby.
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							InkLevelNotShownonPrinterStatusMonitor(Windows)
Use the printer driver with bidirectional communication.
Select  Enablebidirectionalsupport  in the Ports sheet of the properties dialog box of the printer driver.
How to Open the Printer Driver Setup Window
1093 
						

							OtherNetworkProblems
MessageAppearsonComputerDuringSetup
PacketsAreSentConstantly(Windows)
CheckingNetworkInformation
RestoringtoFactoryDefaults
1094 
						

							MessageAppearsonComputerDuringSetup
Screen to Enter Password Appears During Setup
Encryption Settings Screen Appears When Wireless Router Selected
"You have connected the printer to the non encrypted wireless network" Appears
ScreentoEnterPasswordAppearsDuringSetup
The following screen appears if the printer is set up for use with a network and an administrator password
has been set.

						

							EncryptionSettingsScreenAppearsWhenWirelessRouterSelected
This screen appears automatically if the selected wireless router is encrypted. Set the same encryption
settings as those set for the wireless router.

						

							PacketsAreSentConstantly(Windows)
When IJ Network Scanner Selector EX2 is enabled, it periodically transmits packets to check
communication with the printer over the network. If you are using your computer in a network environment
other than the one used to set up the printer, disable IJ Network Scanner Selector EX2.
To disable IJ Network Scanner Selector EX2, right-click the 
 icon on the notification area on the
desktop and select  DisableCanonIJNetworkScannerSelectorEX2 .
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							CheckingNetworkInformation
Checking Printer IP Address or MAC Address
Checking Computer IP Address or MAC Address
Checking Communication Between the Computer, the Printer, and the Wireless Router
Checking Network Setting Information
CheckingPrinterIPAddressorMACAddress
To check the printer's IP Address or MAC address, print out the network settings information or use the
operation panel to display it.

						

							The IP address and MAC address of your computer appear. If your computer is not connected toa network, the IP address does not appear.
						

							2.Click Ping.3.
Make sure  SendonlyXXpings  (XX are numbers) is selected.
4.
Enter IP address of target printer or target wireless router in  Enterthenetworkaddresstoping.
5.
Click Ping.
"XXX.XXX.XXX.XXX" is the IP address of the target device.
A message such as the following appears.
64 bytes from XXX.XXX.XXX.XXX: icmp_seq=0 ttl=64 time=3.394 ms
64 bytes from XXX.XXX.XXX.XXX: icmp_seq=1 ttl=64 time=1.786 ms
64 bytes from XXX.XXX.XXX.XXX: icmp_seq=2 ttl=64 time=1.739 ms
--- XXX.XXX.XXX.XXX ping statistics ---
3 packets transmitted, 3 packets received, 0% packet loss
If packet loss is 100%, communication is not taking place. Otherwise, computer is communicating
with target device.
CheckingNetworkSettingInformation
To check the printer's network settings information, print out the network settings information or use the
operation panel to display it.