Canon printer MAXIFY MB5120 User Manual

							MessageAppearsThis section describes some of the errors and messages that may appear.
Note

						

							ErrorRegardingAutomaticDuplexPrintingIsDisplayed
Check See Automatic Duplex Printing Problems  and take the appropriate action.
ErrorRegardingPowerCordBeingUnpluggedIsDisplayed
(Windows)
The printer may have been unplugged while it was on.
Check the error message that appears on the computer and click  OK.
The printer starts printing.
See 
Unplugging the Machine  for unplugging the power cord.
Important

						

							2.Double-click UniversalSerialBuscontrollers  and USBPrintingSupport .
If the  USBPrintingSupportProperties  screen does not appear, make sure the printer is correctly
connected to the computer.
Check3  Make sure printer is properly connected to computer.
3.
Click General  tab and check for a device problem.
If a device error is shown, see Windows Help to resolve it.
OtherErrorMessages(Windows)
Check  If an error message appears outside printer status monitor, check the
following:

						

							Note
						

							2.Select Applications  from Go menu of Finder, double-click  CanonUtilities folder and Inkjet
ExtendedSurveyProgram  folder.3.
Move CanonInkjetPrinter/Scanner/FaxExtendedSurveyProgram.app  file to Trash.
4.
Restart computer.
Empty  Trash and restart your computer.

						

							IfYouCannotSolveaProblemIf there is a problem that you cannot solve following the instructions in this chapter, contact Canon throughthe Support page of the Canon website or contact your nearest Canon service center.
Canon support staff are trained to be able to provide technical support to satisfy customers.
Caution