Canon printer MAXIFY MB5120 User Manual

							CannotInstallMPDrivers
For Windows:
For Mac OS:
ForWindows:

						

							Easy-WebPrintEXDoesNotStartorEasy-WebPrintEXMenuDoesNotAppear(Windows)
If Easy-WebPrint EX does not start or its menu does not appear on Internet Explorer, check the following.
Check1  Is CanonEasy-WebPrintEX  displayed on Toolbars menu in Internet
Explorer's  View menu?
If  CanonEasy-WebPrintEX  is not displayed, Easy-WebPrint EX is not installed on your computer. Install the
latest version of Easy-WebPrint EX from the Canon website.
Note

						

							UpdatingMPDriversinNetworkEnvironment(Windows)
Download the latest MP Drivers.
The latest MP Drivers for your model are available for download on the Canon website.
Uninstall the existing MP Drivers and follow the installation instructions to install the latest MP Drivers that
you downloaded. In the connection method selection screen, select  UsetheprinterwithwirelessLAN
connection  or UsetheprinterwithwiredLANconnection  according to the connection method you use.
The printer is detected automatically in the network.
Make sure the printer was found, and install the MP Drivers following the on-screen instructions.
Note

						

							ErrorsandMessages
AnErrorOccurs
AMessageforFaxingIsDisplayedonFaxStandbyScreen
MessageAppears
1195 
						

							AnErrorOccursIf an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appears
automatically. Take the appropriate action described in the message.
If an error occurs, a support code (error number) appears on the computer screen or the touch screen.
WhenaSupportCodeandaMessageAreDisplayedonComputerScreen:
						

							For more on resolving errors with support codes, see List of Support Code for Error.
Note

						

							AMessageforFaxingIsDisplayedonFaxStandbyScreen
If a message is displayed on the Fax standby screen, take the corresponding action described below.
MessageActionAutore-
dialThe printer is waiting to redial the recipient's number because the line was busy or the recipient did not answer when you tried to send a document. Wait for the printer to automatically redial the number. If you want to cancel automatic redialing, wait until the printer starts dialing the number, and then press the  Stop
button. You can also delete the document from printer's memory to cancel automatic redialing.
Resending Faxes (Redialing Busy Number)
This
groupdial
cannotbe
used.
Directory
##* "##" represents a two-digit number.
The group dial cannot be specified in the on hook dial function.
Specify the individual recipient.Replace
there-
ceiver.The handset is not placed in the handset cradle correctly.
Replace the handset correctly.Tryagain
inblack&
white.The recipient's fax device is not color-compatible.
Press the  Black button to resend the fax.
Alternatively, you select  Sendinblack&white for Colortransmission  in AdvancedFAXsettings  un-
der  FAXsettings . The printer converts color documents into black & white data if the recipient's fax de-
vice does not support color faxing.
FAX settings
Failedto
connect.The telephone line cable with a modular plug may not be plugged in properly.
Make sure that the cable is plugged in properly, and resend the fax after a while. If you still cannot send
the fax, select  OFF for Dialtonedetect  in AdvancedFAXsettings  under FAXsettings .
FAX settings
Received
inmemo-
ry.If the printer receives a fax under one of the following conditions, the printer will not be able to print the received fax and will store it in the printer's memory. When the problem is resolved as described, the faxstored in the printer's memory is printed automatically.
						

							Set Printwhenoutofink  in Autoprintsettings  under FAXsettings  to Print .
However, part or all of the fax may not be printed since the ink has run out. Also, the contents of the fax will not be stored in the printer's memory.If the ink has already run out, we recommend that  Donotprint be selected for  Receiveddocu-
ments  in Autoprintsettings  under FAXsettings  to store the received fax in the printer's mem-
ory. After you replace the ink tank and select  Print for Receiveddocuments  in Autoprintset-
tings , the fax stored in the printer's memory will be printed automatically.
FAX settings

						

							Memory
isfull.The printer's memory is full because it has sent/received too many documents, or a detailed document.
Print the faxes stored in the printer's memory or save them on the USB flash drive, and delete them from the printer's memory.
Document Stored in Printer's Memory
When sending a fax, resend it. If this message still appears, delete the faxes stored in the printer's memo- ry, divide the faxes for sending, and send them again.
When receiving a fax, have the sender resend the faxes.
Awaiting
document
process-
ing.