Nitsuko Digital System Feature And Terminal Programming Manual

							OFF-PREMISE EXTENSION (OPX)
Description
The system provides connections for Off-Premise Extensions (OPXs).  With OPX support, the system can use
equipment that requires a standard Dial Pulse (500 type) or DTMF (2500 type) interface.  This equipment in-
cludes:
•Telco OPX circuits
•On-premise single line telephones
•Equipment that requires a single line telephone connection (such as a voice messaging system).
To operate an OPX single line set, refer to Feature Operations below.  For more about each feature, refer to the
feature descriptions in this manual.
OPX trunks require the installation of a Dual OPX/ASI Module (P/N 88750).  Each Dual OPX/ASI Module sup-
ports two OPX circuits. 
Conditions 
(A.) Dial Pulse OPXs cannot use any features accessed using dial pad keys * or #.
(B.) The Dual OPX/ASI Module circuits meet the requirements of EIA Specification RS-464-A for OPS class
C (loop resistance to 3,300 ohms, loop current = 15mA or greater).
Default Configuration
No OPXs programmed.
Programming
Required Programming
(Except for E2- Circuit Type, OPX extensions use E- Extension programming for features, not E- Trunk pro-
gramming.)
➣E- Trunks, E2- Trunk Circuit Type
OPX extensions use circuit type 51 when used with a Dual ASI (P/N 88750).  Remember that OPX exten-
sions use trunk numbers.
Other Programming
➣QT- System Timers, OPX Incoming Flash Timer
Enter the duration of the OPX loop current interruption that occurs when an OPX device hookflashes.
Make sure that the entry you select coincides with the loop current interruption provided by the device
connected to the OPX circuit.  Note that OPX hookflash always puts an outside call on Hold.
[2=1-10 (100 mS to 1 sec.), 3=3-11 (300 mS to 1.1 sec.), 4=4-12 (400 mS to 1.2 sec.), 5=5-13 (500 mS
to 1.3 sec.), 6=6-14 (600 mS to 1.4 sec.), 7=7-15 (700 mS to 1.5 sec.)]
Related Features
Analog Station Interface (ASI)
The Analog Station Interface (ASI) module (P/N 89749) provides standard 2500 set DTMF service at
any extension port. The feature operations for Off-Premises Extensions also apply to a 2500 set con-
nected to an ASI.
Call Parking
A 2500 set connected to an ASI or OPX has Call Parking capability.
Flash
OPX users cannot flash a trunk.  The system provides a Flash timer that applies only to OPX extensions.
OPX flash is the loop current interruption that occurs when the OPX user hookflashes.  This operation
places a trunk on Hold, it does not flash the trunk.
Features: Group Call Pickup - Release Key
OFF-PREMISE EXTENSION (OPX)
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							Off-Hook Signaling
ASI and OPX extensions cannot receive Whisper Page or off-hook ringing.
Paging
Single line (2500 type) telephones can make Page announcements.  Single line telephones cannot, how-
ever, receive Page announcements.
Special Services and OCC Compatibility
The system always allows Continued Dialing for ASI and OPX extensions and DISA callers.
Volume Controls
Single lines sets connected to ASIs or OPX ports do not have volume controls.  The system sets their In-
tercom volumes at a nominal level.
Feature Operation
Note:
When these instructions tell you to Hookflash, press the hookswitch for about 1/2 second and release it.
ACCOUNT CODE CAPABILITY
To enter an Account Code when placing an outside call:
1. Place call.
2. Press # immediately after dialing the number.
3. Enter Account Code.
4. Press # again.
To enter an Account Code for the call you are on:
1. Do not hang up.
2. Hookflash.
Listen for: Dial tone.
3. Press #.
Listen for: Dial tone stops
4. Enter Account Code.
5. Press # again.
Listen for: Dial tone
6. Dial * 7.
Listen for: You return to the call
CALL FORWARDING
To forward your calls to another extension:
1. Lift handset.
Listen for: Dial tone
2. Press #.
Listen for: Dial tone stops
3. Dial extension number to receive your calls.
If you dial 0, the system automatically inserts code 3 in the next step.
4.
-Dial 1 to forward ringing calls you do not answer.
OR
-Dial 2 to forward ringing calls you do not answer and calls to your phone when it is busy.
OR
-Dial 3 to forward all your calls.
5. Hang up.
Features: Group Call Pickup - Release Key
OFF-PREMISE EXTENSION (OPX)
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							To forward your calls off-premise:
1. Lift handset.
Listen for: Dial tone
2. Press #.
Listen for: Dial tone stops
3. Dial 1.
4. Select the trunk your forward will use.
You can dial the trunk number (e.g., 01) or  trunk extension number (e.g., 480).
5. Dial telephone number that will receive your calls.
6. Hang up.
To cancel your Call Forwarding:
1. Lift handset.
Listen for: Dial tone
2. Press #.
Listen for: Dial tone stops
3. Hang up.
CALL PARKING
To Park your call:
1. Hookflash.
2. Dial *.
Listen for: Dial Tone
3. Dial Park Orbit code (extension number or 5 + 60-69).
Listen for: Dial tone
If you hear busy tone, hookflash and try another orbit.
4. Page party to receive call and announce the Park Orbit code.
5. Hang up.
To pick up a parked call:
Listen for announced Park Orbit code.
1. Lift handset.
Listen for: Dial tone
2. Dial announced Park Orbit code (60-69 or * + extension number).
CALL WAITING (CAMP-ON)
To send a Call Waiting tone to a busy extension:
Listen for: Busy tone
1. Dial 2.
Listen for: ICM Ring
If you hear Ring/Busy, the called extension converts your Camp-On to off-hook ringing.
2. Wait off hook for called party to answer.
Features: Group Call Pickup - Release Key
OFF-PREMISE EXTENSION (OPX)
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							To answer a Call Waiting tone:
Listen for: Two beeps
1.
-Hookflash.
-Dial * 2.
To switch (alternate between the calls), refer to the Split feature.
OR
-Hang up and lift handset when phone rings.
CALLBACK
To request a Callback (after calling a busy extension):
Listen for: Busy Tone
1. Do not hang up.
2. Dial 2.
Listen for: Ringing
3. Hang up.
To answer when Callback rings you back:
Listen for: Callback Ring (ASI)
Trunk ring (OPX)
1. Lift handset.
Listen for: Ringing
2. Wait for called party to answer, then begin speaking.
To cancel a Callback request at a specific extension:
1. Call busy extension again.
Listen for: Busy tone
2. Press *.
Listen for: Dial tone
3. Hang up.
To cancel all your Callbacks simultaneously:
This also cancels all your Line Queuing requests.
1. Lift handset.
2. Dial # *.
3. Hang up.
CENTRAL OFFICE CALLS, ANSWERING
Listen for: Trunk ring
To answer an outside call:
1. Lift handset.
Listen for: Conversation with calling party
Features: Group Call Pickup - Release Key
OFF-PREMISE EXTENSION (OPX)
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							CENTRAL OFFICE CALLS, PLACING
To place an outside call:
1. Lift handset.
Listen for: Dial Tone
2. Dial code.
You can dial:
A trunk extension number (e.g., 480 - See Direct Trunk Access)
A trunk access code (e.g., 801)
Trunk group access code - 9 or 90-98 (See Line Rotaries)
CONFERENCE
To set up a Conference:
1. Place or answer first call.
Listen for: Conversation with caller
2. Hookflash.
Listen for: Dial tone
3. Place or answer second call.
Listen for: Conversation with caller.
4. Hookflash.
Listen for: Dial tone
5. Dial * #.
Listen for: Conversation with both parties
If the Conference includes at least one Intercom caller, the other parties remain connected if you
hang up.
DIRECT TRUNK ACCESS
To directly access a trunk for an outside call:
1. Lift handset
Listen for: Dial tone
2. Dial trunk extension number (e.g., 480).
Listen for: Dial tone
DIRECTED CALL PICKUP
To intercept a call using Directed Call Pickup:
1. Lift handset.
Listen for: Dial tone
2. Dial *.
Listen for: Dial tone stops
3. Dial number of ringing extension.
Listen for: Conversation with caller
Features: Group Call Pickup - Release Key
OFF-PREMISE EXTENSION (OPX)
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							FORCED TRUNK DISCONNECT
To disconnect a busy trunk:
1. Lift handset.
2. Dial trunk number (e.g., 480) or trunk access code (e.g., 801).
Listen for: Busy tone
If you dial the trunk access code, wait for voice prompt to complete.
3. Dial #.
Listen for: Dial tone
To place a call on the trunk you just disconnected, repeat step 2.
GROUP CALL PICKUP
To answer a call you hear ringing another extension in your pickup group:
1. Lift handset.
Listen for: Dial tone
2. Press *.
Listen for: Dial tone stops
3. Dial 1.
Listen for: Conversation with caller
GROUP RING (RING GROUPS)
To place a call to a Ring Group:
1. Lift handset.
Listen for: Dial tone
2. Dial Ring Group number.
Listen for: Ringing
To answer a call ringing your Ring Group:
Listen for: ICM ring
1. Lift handset.
Listen for: Conversation with caller
HOLD
To place an Intercom or outside call on Hold:
This procedure places outside calls on Exclusive Hold.
1. Hookflash.
Listen for: Dial tone
2. Hang up.
If your caller is a keyset user utilizing Handsfree, the system disconnects the call if you hang up.
To retrieve a call on Hold:
1. Lift handset.
2. Dial * 7.
Features: Group Call Pickup - Release Key
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							To retrieve an outside call on Hold at another extension:
1. Lift handset.
Listen for: Dial tone
2. Dial *.
Listen for: Dial tone stops
3. Dial trunk access code (e.g., 801) or extension number.
Listen for: Conversation with previously held party
INTERCOM
To place an Intercom call:
1. Lift handset.
Listen for: Dial tone
2. Dial extension number, 0 for your attendant or 01-04 for other attendants.
Listen for: Ringing
Intercom calls always ring the called extension.
3. Wait for called party to answer.
To answer an Intercom call that rings your phone:
Listen for: ICM ring
1. Lift handset.
Listen for: Conversation with caller
INTRUSION (BARGE-IN)
To intrude on a busy extension:
Listen for: Busy or Ring/Busy
1. Dial 4.
After four seconds, you can begin speaking.
LAST NUMBER REDIAL
To use Last Number Redial:
1. Lift handset.
Listen for: Dial tone
2. Dial * *.
Listen for: Digits dialing out
LINE (TRUNK) QUEUING
To queue for a busy trunk:
Listen for: Busy tone
If you queued for a trunk group, you may hear a voice message before you hear busy tone.
1. Dial 2.
Listen for: Dial tone stops
2. Hang up.
Features: Group Call Pickup - Release Key
OFF-PREMISE EXTENSION (OPX)
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							To answer the Line Queuing ring:
Listen for: Callback Ring (ASI)
Trunk ring (OPX)
1. Lift handset.
Listen for: Dial tone
2. Dial number.
To cancel a Line Queuing request you placed (before the system calls you back):
1. Try to access busy trunk again.
Use the same procedure you used when trying your initial call.
2. Dial *
Listen for: Dial tone
To simultaneously cancel all your Line Queuing requests (and also cancel your Callbacks):
1. Lift handset.
Listen for: Dial tone
2. Dial # *.
Listen for: Dial tone
3. Hang up.
MEET-ME CONFERENCE
To set up a Meet-Me Conference:
1. Page desired parties and announce Meet-Me Conference code (11 or 12).
2. Hookflash.
Listen for: Dial tone
3. Dial Meet-Me Conference access code (11-12).
Listen for: Conversation with Conference members
To join a Meet-Me Conference:
1. Lift handset.
Listen for: Dial tone
2. Dial Meet-Me Conference access code (11 or 12).
Listen for: Conversation with Conference members
NIGHT ANSWER (OFF-HOURS RINGING)
To answer an ANA call ringing your extension:
Listen for: Trunk ring
1. Lift handset.
Listen for: Conversation with caller
Features: Group Call Pickup - Release Key
OFF-PREMISE EXTENSION (OPX)
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							To answer a UNA call ringing the External Paging equipment:
Listen for: Trunk ring over the External Paging equipment
1. Lift handset.
Listen for: Dial tone
2. Dial * 0.
Listen for: Conversation with caller
OFF-HOOK SIGNALING
To signal an off-hook extension by dialing the extension number:
1. Lift handset.
Listen for: Dial tone
2. Dial extension number.
Listen for: Ring/Busy
If you don’t hear Ring/Busy, you can’t send an off-hook signal.
3. Dial 1.
Listen for: Two beeps (for Whisper Page) or
Ringing (for off-hook ringing)
4.
-If you hear two beeps, you can begin speaking.
OR
-If you hear ringing, wait for called party to answer before speaking.
PA G I N G
To make an All Call Page or a Zone Page:
1. Lift handset.
Listen for: Dial tone
2. Dial Page Zone access code, as follows:
Page Zone Access Code
All Call 1*
12*
23*
34*
45*
56*
67*
78*
Listen for: Two beeps
3. Make announcement.
If the zone you request is busy. Try again later.  An All Call Page overrides a Zone Page already in
progress.
4. Hang up.
Features: Group Call Pickup - Release Key
OFF-PREMISE EXTENSION (OPX)
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							PERSONAL GREETING
To record a Personal Greeting:
If you already have a Personal Greeting recorded, the new greeting replaces the old one.
1. Lift handset.
Listen for: Dial tone
2. Dial #.
Listen for: Dial tone stops
3. Dial 68.
4. Dial Personal Greeting option:
The options are:
2 All Calls
4 Intercom Calls
A voice message asks you to start recording.
5. Start recording when you hear the beep.
Your Personal Greeting cannot be longer than 16 seconds.
6. Hang up.
To cancel your Personal Greeting:
1. Lift handset.
Listen for: Dial tone
2. Dial #.
Listen for: Dial tone stops
3. Hang up.
If you want to use Personal Greeting again, you’ll have to record a new greeting.
SELECTABLE DISPLAY MESSAGES
To select a Display Message:
1. Lift handset.
Listen for: Dial tone
2. Dial #.
Listen for: Dial tone stops
3. Dial 6.
4. Dial the number of the Selectable Display Message (00-63).
If you select a message from 00-06, you can add digits to the message.  The total message (includ-
ing the digits you add) cannot exceed 16 digits.
5. Hang up.
To cancel a Selectable Display Message you enabled for your extension:
1. Lift handset.
Listen for: Dial tone
2. Dial #.
Listen for: Dial tone stops
3. Hang up.
Features: Group Call Pickup - Release Key
OFF-PREMISE EXTENSION (OPX)
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