Nitsuko Digital System Feature And Terminal Programming Manual

							- For Your Notes -
Features: Group Call Pickup - Release Key
RELEASE KEY
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							Features: Removing Trunks to Walking Class of ServiceREMOVING TRUNKS AND EXTENSIONS FROM SERVICE
Description
The attendant can remove problem trunks and extensions from service.  The trunk or extension must be idle.
This helps the attendant ensure maximum system performance.  For example, the attendant can busy-out a noisy
trunk or problem extension until service personnel can repair the problem.  The trunk or extension then appears
busy to all callers.  Following repair, the system administrator (from the programming terminal) or attendant can
return the extension or trunk to service.
The extension or trunk removed from service shows as busy on the appropriate telephone keys (e.g., line, Hot-
line, or DSS key). When the attendant removes a trunk from service, the corresponding LED on the trunk card
goes on.
Conditions 
On power up, the system automatically does a side tone test on each trunk.  Refer to IS- Side Tone Test for more
information.
Default Configuration
All attendants can remove trunks and extensions from service.
Programming
Required Programming
➣CP- Inhibit Call Forwarding (BY0:6)
The attendant must have Call Forwarding capability (in COS 0) to remove trunks and extensions from
service.  The system automatically assigns COS 30 to attendants.  COS 30 uses COS 0 programming.
[0=allow Call Forwarding 1=deny Call Forwarding]
➣E- Extensions, E3- Extension Class of Service
Assign Class of Service to extensions. [00-27, 30 for operators]
Other Programming
➣IP- Port Release
This utility lets the system administrator return a trunk or extension to service from the programming ter-
minal.
➣QC- Operator Programming, Operator Extensions
Designate attendant extensions.
Related Features
Automatic Fault Reporting/Remote Maintenance
The attendant’s alarm display can indicate faulty extensions or trunks.
Call Forwarding / Paging / Personal Greeting / Selectable Display Messages
Removing an extension from service, and then returning it to service cancels these features (if activated).
Direct Trunk Access
If Direct Trunk Access uncovers a defective trunk, the attendant can remove it from service.
Features: Removing Trunks to Walking Class of Service
REMOVING TRUNKS AND EXTENSIONS FROM SERVICE
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							Feature Operation
To remove a problem trunk or extension from service (from your attendant’s extension):
1. Lift handset.
2. Press ICM.
Listen for: Dial tone
3. Press PGM#.
Listen for: Dial tone stops
4. Dial trunk or extension number.
Use the trunk extension numbers (e.g., 348), not the trunk number (e.g., 801).
5. Dial 0.
Listen for: Dial tone
To return a trunk or extension to service (from your attendant’s extension):
1. Lift handset.
2. Press ICM.
Listen for: Dial tone
3. Press PGM#.
Listen for: Dial tone stops
4. Dial trunk or extension number.
Use the trunk extension numbers (e.g., 348), not the trunk number (e.g., 801).
5. Hang up.
Features: Removing Trunks to Walking Class of Service
REMOVING TRUNKS AND EXTENSIONS FROM SERVICE
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							RINGING LINE PREFERENCE
Description
Ringing Line Preference lets a keyset user answer a ringing call by just lifting the handset. For a user that pri-
marily answers calls, Ringing Line Preference ensures that ringing calls have priority.
Conditions 
If an extension has more than one call ringing its programmable keys, the system answers the call on the lowest
numbered key first.
Default Configuration
Ringing Line Preference disabled.
Programming
Required Programming
➣E- Extensions, E8- Line Access Options, Ringing Line Preference
Enable/disable Ringing Line Preference for each extension. This option applies to all calls ringing the ex-
tension. [Y=enable, N=disable]
➣KS- Programming Keys for Keysets
Program the line and loop keys that will ring the extension.
[Enter line # for line, 9=switched loop, 9 and a line group # (0-8)=fixed loop]
Other Programming
➣E- Extensions, ED- Trunk Control, Ring Control
Designate which trunks should ring the keyset.
[R=immediate ring, D=delayed ring, L=lamp only (no ring), N=night ring]
➣E- Extensions, ED- Trunk Control, Access Control
Assign access for the trunks the extension should be able to answer. [Y=enable, N=disable]
➣E- Trunks, E9- Direct Trunk Termination
Direct Inward Lines can also ring an extension directly.  Use this option to assign the DIL destination.
Related Features
Attendant Positions
Intercom calls to an attendant follow E8- Ringing Line Preference programming. Normally, attendants
should not have Ringing Line Preference.  If they do, with Base  
> 02.00/AUX 02.10, the call is an-
swered just like any other type of incoming call.  In previous software versions, the attendant’s telephone
would emit a short tone whenever the attendant lifted the handset to answer a Ringing Line Preference
call.
Automatic Handsfree
With Ringing Line Preference, an extension user can press HF to answer a ringing call if their extension
has Automatic Handsfree.
Call Coverage Keys
A ringing Call Coverage Key will not activate Ringing Line Preference.
Call Waiting (Camp-On)
A keyset with Ringing Line Preference answers camped-on calls on a first in-first out basis.
Central Office Calls, Answering
A keyset user can answer a ringing call by just lifting the handset.
Group Call Pickup
A ringing group Call Pickup key will not activate Ringing Line Preference.
Group Ring (Ring Groups)
If an extension with Ringing Line Preference has a Group Ring call and an outside call ringing, the exten-
sion answers the Group Ring call first.
Headset Compatibility
An attendant with a headset should not also have Ringing Line Preference.
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RINGING LINE PREFERENCE
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							Intercom
If an extension has an Intercom and an outside call ringing, Ringing Line Preference answers the Inter-
com call.
Night Answer (Off-Hours Ringing)
Ringing Line Preference lets a keyset user answer a night mode call just by lifting the handset.
Prime Line Selection
Ringing Line Preference overrides Prime Line Selection,therefore, put the Prime Line on the lowest key..
Feature Operation
To answer a call using Ringing Line Preference (from your keyset):
Listen for: Trunk or ICM
1. Lift handset.
Listen for: Conversation with caller
To place a call if you have Ringing Line Preference (and a call is already ringing):
1. Press line key or ICM before lifting the handset.
User-Programmable Feature...
You can allow or deny Ringing Line Preference for your keyset.
PGM# + RLP + Y(es) or N(o) + SAVE
Features: Removing Trunks to Walking Class of Service
RINGING LINE PREFERENCE
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							SAVE
Description
Save permits a keyset user to save their last outside number and easily redial it later on.  For example, an exten-
sion user can recall a busy or unanswered number without manually dialing the digits.  The system retains the
saved number until the user stores a new one in its place.
Save can retain a number up to 24 digits long.  The number can be any combination of digits 0-9, # or *.  Nor-
mally, the system uses the same trunk (or rotary) for Save as the user selected for the initial call.  The user can,
however, select a different trunk before implementing Save.
Conditions 
(A.) A Saved number is lost when the system resets or AC power fails.  A system reset also erases the stored
numbers.
(B.) When a telephone number is manually dialed the DTMF on tones = 250 mS.  When the system redials
the DTMF on tones = 135 mS.
Default Configuration
Save always allowed.
Programming
Required Programming
None
Other Programming
➣QX- Suppress ’#’ When Speed Dialing
Allow or prevent the system from outdialing a # if dialed as part of the initial call.
[Y=# suppressed, N=# not suppressed]
Related Features
Automatic Route Selection / Toll Restriction
The system subjects a saved number to the same routing and restriction as if the user manually dialed.
The system always routes a saved number through ARS, unless the user manually selects a trunk.
Central Office Calls, Placing
This feature gives extension users convenient options to dialing manually.
Last Number Redial
Last Number Redial also simplifies recalling a busy or unanswered call.
Line (Trunk) Queuing
If a user hears busy tone after trying to dial a saved number, the user may queue for an available trunk.
Toll Restriction
If you don’t dial enough digits (as determined by your Toll Restriction programming), Save will not re-
tain the digits you dial.
Walking Class of Service
If an extension user implements Walking Class of Service to place a call, Last Number Redial and Save
can redial it.
Features: Removing Trunks to Walking Class of Service
SAVE
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							Feature Operation
To Save an outside number any time after placing a call:
1. Do not hang up.
2. Press DIAL.
3. Press SAVE.
To dial a Saved outside number:
To use a different trunk than the initial call, select a different trunk or rotary before going to step 1.
1. Lift handset.
2. Press DIAL.
Listen for: Dial tone
3. Press SAVE.
Listen for: Stored number dialing out
If you hear busy tone, press an idle line key.  Your call dials out automatically.
1
Features: Removing Trunks to Walking Class of Service
SAVE
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1To do this, you must have:

Line/loop keys programmed (see KS-Programming Keys for Keysets)

Key access to outbound trunks (see E8-Key Access to Outbound Lines)

(Optional) Access to Trunk Groups (see E8- Access to Groups 90-95) 
						

							SELECTABLE DISPLAY MESSAGES
Description
An extension user can select one of 16 preprogrammed Selectable Display Messages for their extension.  Dis-
play keyset callers see the selected message when they call the user’s extension.  Selectable Display Messages
provide personalized messaging.  For example, Fred Jones could select the message, On vacation.  Any dis-
play keyset user calling Fred would see the message and know why he doesn’t answer.  Other than displaying
the message, the system puts the call through normally.
The system administrator can program up to 16 messages from the programming terminal.  Each message can
be up to 16 digits long.
An extension user can add digits to (append) the first eight Selectable Display Messages (00-07).  For example,
the administrator could program message 00 with, Call.  An extension user could select this message and add
the numbers where they can be reached (e.g., 926-5400).  Callers to the extension would see, Call 926-5400.
The original message plus the appended digits cannot exceed 16 digits.
Conditions 
(A.) Any number of extensions can choose the same message. However, a single extension can choose only
one message.  The appended part of messages 00-07 can be different for each extension.
(B.) A power failure cancels Selectable Display Messages.  A reset also cancels Selectable Display Messages.
Default Configuration
No Selectable Display Messages programmed.
Systems without AUX Modules have 16 preset messages.  They are:
00=CALL 08=BACK BY 10AM
01=BACK BY 09=BACK BY 11AM
02=MEETING IN RM 10=BACK BY NOON
03=OUT TO LUNCH 11=BACK BY 2PM
04=GONE FOR THE DAY 12=BACK BY 4PM
05=ON VACATION 13=BACK TOMORROW
06=ON BUSINESS TRIP 14=BACK NEXT WEEK
07=IN THE MEETING 15=HAVE A GOOD DAY
Installing an AUX Module and initializing erases the preset messages.
Programming
Required Programming
➣NP- Programming Names and Messages
Program up to 16 Selectable Display Messages.  From the terminal, messages 00-15 are numbered 600-
615.  Users can append messages 600-607 (00-07) by dialing additional digits. [16 digits maximum]
Other Programming
➣CP- Inhibit Call Forwarding (BY0:6)
Disable this option (0) for each COS with Selectable Display Messaging capability.
[0=allow Call Forwarding, 1=deny Call Forwarding]
➣E- Extensions, E3- Extension Class of Service
Assign Class of Service to extensions. [00-27, 30 for operators]
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SELECTABLE DISPLAY MESSAGES
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							Related Features
Call Forwarding / Paging / Personal Greeting
Enabling Selectable Display Messages cancels a Call Forwarding or Personal Greeting in effect at an extension.
Call Forwarding Cancel
Call Forwarding Cancel will cancel DNDs, Personal Greetings and Selectable Display Messages system-
wide.
Microphone Mute
Turning off Microphone Mute (if enabled) automatically cancels Call Forwarding, Personal Greeting, Se-
lectable Display Messages.
Removing Trunks and Extensions from Service
Removing an extension from service, and then returning it to service cancels Call Forwarding, Paging,
Personal Greeting and Selectable Display Messages.
Speed Dial
An extension user can have a One-Touch Speed Dial key for Selectable Display Messaging.
Voice Prompting Messages
Available in Software Levels:
Base AUX 
N/A
> 02.10
If an extension user activates Selectable Display Message, a voice prompt periodically announces, Your
calls have been forwarded.  Voice Prompting Messages requires a VMU.
Feature Operation
To select a Display Message (by dialing the message number):
1. Lift handset.
2. Press ICM.
Listen for: Dial tone
If you have an ESL set, skip this step.
3. Press PGM#.
Listen for: Dial tone stops
4. Dial 6.
5. Dial the number of the Selectable Display Message (00-15).
If you select a message from 00-07, you can add digits to the message.  The total message (includ-
ing the digits you add) cannot exceed 16 digits.
6. Hang up.
Features: Removing Trunks to Walking Class of Service
SELECTABLE DISPLAY MESSAGES
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							To select a Display Message (by scrolling through the messages at a keyset):
1. Lift handset.
2. Press ICM.
Listen for: Dial tone
3. Press PGM#.
Listen for: Dial tone stops
4. Dial 6.
5. Scroll through the messages using VOL UP or VOL DN.
If you select a message from 00-07, you can add digits to the message.  The total message (includ-
ing the digits you add) cannot exceed 16 digits.
6. Press DIAL, SAVE.
If you append a message from 00-07, skip this step.
7. Hang up.
To cancel a Selectable Display Message you enabled for your extension:
1. Lift handset.
2. Press ICM.
Listen for: Dial tone
If you have an ESL set, skip this step.
3. Press PGM#.
Listen for: Dial tone stops
4. Hang up.
Features: Removing Trunks to Walking Class of Service
SELECTABLE DISPLAY MESSAGES
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