Nitsuko Digital System Feature And Terminal Programming Manual

							QM- MUSIC/RELAY CONTROL, MOH
Description
Enter Y to enable Music on Hold; N to disable.  Refer to the system Hardware Manual for additional installation
details.
Conditions 
Music On Hold (for internal extensions) uses the fourth trunk circuit on the first CO Module in the main CEU.
You cannot use the fourth trunk circuit for trunks.  (Music on Hold for outside calls does not use the trunk cir-
cuit.)  If you want MOH for trunks 9-16, connect the MOH terminals on the main CEU to the MOH terminals
on the expansion CEU.  Refer to the system Hardware Manual for additional installation details.
Default Value
No trunk assigned (00).
Related Programming
Feature Reference
Music On Hold
Instructions
To enter data on the PRF:
1. For QM- MOH on Table 9, enter Y(es) or N(o).
To enter data at the programming terminal:
1. After programming QM- BGM, you see:  MOH?
2. Enter Y(es) or N(o) from Table 9.
If you enter Y(es) for QM- MOH, go to QM- MOH On Transfer on the next page.
If you enter N(o), go to QM- Enable External Zone 1.
Q- SYSTEM-WIDE PROGRAMMING
QM- MUSIC/RELAY CONTROL, MOH
504   PROGRAMMING N1870SWG04   Issue 1-0 
						

							QM- MUSIC/RELAY CONTROL, MOH ON TRANSFER
Description
Use this option to determine if transferred callers should hear Music on Hold or ringback tone.  If enabled (Y),
transferred callers hear Music on Hold while they wait for their call to go through.  If disabled (N), transferred
callers hear ringback tone.
For this option to function, you must have:
•Music on Hold installed (refer to the Music on Hold feature)
•Designated a trunk in QM- MOH
Conditions 
None
Default Value
MOH for transferred calls enabled (Y).
Feature Reference
None
Instructions
To enter data on the PRF:
1. For QM- MOH On Transfer on Table 9, enter Y(es) to enable MOH for transferred callers.  Enter N(o) to
have transferred callers hear ringback tone.
To enter data at the programming terminal:
1. After programming QM- MOH, you see:  MOH ON TRANSFER [Y/N]
2. Enter data for QM- MOH On Transfer from Table 9.  You see:  ENABLE EXTERNAL ZONE 1
Go to QM- Enable External Zone 1 on the next page.
Q- SYSTEM-WIDE PROGRAMMING
QM- MUSIC/RELAY CONTROL, MOH ON TRANSFER
N1870SWG04   Issue 1-0 PROGRAMMING   505 
						

							QM- MUSIC/RELAY CONTROL, ENABLE EXTERNAL ZONE 1
Description
This option is external page/night audible.  Enter Y(es) to enable All Call Paging and Night Audible on the main
CEU PA terminals.  Enter N(o) to disable Paging and audible.
Conditions 
None
Default Value
No trunk assigned (00).
Feature Reference
Night Answer (Off-Hours Ringing)
Paging
Tenant Service
Instructions
To enter data on the PRF:
1. For QM- Enable External Zone 1 on Table 9, enter Y or N.
To enter data at the programming terminal:
1. After programming QM- MOH, you see:  ENABLE EXTERNAL ZONE 1
2. Enter Y or N from Table 9 and press RETURN.  You see:  INHIBIT AUDIBLE RING?
To erase an entry, enter 00.
Q- SYSTEM-WIDE PROGRAMMING
QM- MUSIC/RELAY CONTROL, ENABLE EXTERNAL ZONE 1
506   PROGRAMMING N1870SWG04   Issue 1-0 
						

							QM- MUSIC/RELAY CONTROL, INHIBIT AUDIBLE RING
Description
Use this option to enable/disable audible ring on the trunk port you designate in QM- Enable External Zone 1.
If enabled (N), night audible can occur.  If disabled (Y), night audible cannot occur.
Conditions 
None
Default Value
Audible ring enabled (N).
Feature Reference
Night Answer (Off-Hours Ringing)
Instructions
To enter data on the PRF:
1. For QM- Inhibit Audible Ring on Table 9, enter Y or N.
To enter data at the programming terminal:
1. After programming QM- Enable External Zone 1, you see:  INHIBIT AUDIBLE RING?
2. Enter Y or N for QM- Inhibit Audible Ring from Table 9.  You see:  ENABLE EXTERNAL ZONE 2?
Go to QM- Enable External Zone 2 on the next page.
Q- SYSTEM-WIDE PROGRAMMING
QM- MUSIC/RELAY CONTROL, INHIBIT AUDIBLE RING
N1870SWG04   Issue 1-0 PROGRAMMING   507 
						

							- For Your Notes -
Q- SYSTEM-WIDE PROGRAMMING
QM- MUSIC/RELAY CONTROL, INHIBIT AUDIBLE RING
508   PROGRAMMING N1870SWG04   Issue 1-0 
						

							Q- SYSTEM WIDE PROGRAMMINGQM- MUSIC/RELAY CONTROL, ENABLE EXTERNAL ZONE 2
Description
Use this option to enable/disable External Paging on the expansion CEU PA terminals.  If enabled (Y), External
Paging zone 1 and All Call broadcast over the expansion CEU PA terminals.  If disabled (N), paging does not
broadcast over the expansion CEU PA terminals.  Refer to the system Hardware Manual for additional installa-
tion details.
Conditions 
External Paging uses the fourth trunk circuit on the first CO Module in each CEU.  You cannot use these circuits
for trunks. Refer to the system Hardware Manual for External Paging installation details.
Default Value
Paging not allowed (N).
Feature Reference
Paging
Tenant Service
Instructions
To enter data on the PRF:
1. For QM- External Page on Table 9, Y(es) or N(o).
To enter data at the programming terminal:
1. After programming QM- Inhibit Audible Ring, you see:  ENABLE EXTERNAL ZONE 2
2. Enter Y(es) or N(o) for QM- External Page from Table 9 and press return.  You see: BGM TO ALL EXT PAGE
ZONES.
Go to QM- BGM on External Page Zones on the next page.
Q- SYSTEM WIDE PROGRAMMING
QM- MUSIC/RELAY CONTROL, ENABLE EXTERNAL ZONE 2
N1870SWG04   Issue 1-0 PROGRAMMING   509 
						

							QM- MUSIC/RELAY CONTROL, BGM ON EXTERNAL PAGE ZONES
Description
Use this option to allow/disallow Background Music to play over the External Paging zones.  If allowed (Y),
BGM will play over all the external zones (All Call and 1-3) when they are idle. If disallowed, BGM will not
play.  Refer to the system Hardware Manual and the Background Music feature for additional information on
Background Music.
Conditions 
Always make a test page after enabling this option.
Default Value
BGM will not play over External Page zones (N).
Feature Reference
None
Instructions
To enter data on the PRF:
1. For QM- BGM to All Ext Page Zones on Table 9, enter Y or N.
To enter data at the programming terminal:
1. After making an entry for QM- Zone 3 Line Number, you see:  BGM TO ALL EXT PAGE ZONES
2. Enter Y or N for QM- BGM to All Ext Page Zones from Table 9. You see:  INTERRUPTED RING RE-
LAYS?
Go to QM- Interrupted Ring Relays on the next page.
Q- SYSTEM WIDE PROGRAMMING
QM- MUSIC/RELAY CONTROL, BGM ON EXTERNAL PAGE ZONES
510   PROGRAMMING N1870SWG04   Issue 1-0 
						

							QM- MUSIC/RELAY CONTROL, INTERRUPTED RING RELAYS
Description
Use this option to enable/disable interrupted closure for the external relays when used for ringing.  If enabled
(Y), relays pulse one second closed/three seconds open when activated.  If disabled (N), relays have continuous
closure when activated. This option affects all the external relays.  All external relays are normally open.
Conditions 
None
Default Value
Relays provide continuous closure (N) when activated.
Feature Reference
External Alerting Devices
Instructions
To enter data on the PRF:
1. For QM- Interrupted Ring Relays on Table 9, enter Y or N.
To enter data at the programming terminal:
1. After programming QM- BGM to All Ext Page Zones, you see: INTERRUPTED RING RELAYS
2. Enter Y or N for QM- Interrupted Ring Relays on Table 9.
If you entered Y for QM- BGM on External Page Zones, go to QM- External Page Music Gain on
the next page.
If you entered N for QM- BGM on External Page Zones, go to QM- Relay Control- Pageowner.
Q- SYSTEM WIDE PROGRAMMING
QM- MUSIC/RELAY CONTROL, INTERRUPTED RING RELAYS
N1870SWG04   Issue 1-0 PROGRAMMING   511 
						

							QM- MUSIC/RELAY CONTROL, EXTERNAL PAGE MUSIC GAIN
Description
Use this option to adjust the gain for the Background Music that plays over the External Paging ports.  The ad-
justment you make with this option does not affect the volume of internal Background Music.  You can make
fine adjustments to internal and external BGM volumes separately.  The choices are:
-12 dB loss
-6 dB loss
-3 dB loss
0 dB
+3 dB gain
+6 dB gain
This option only appears if you enter Y for QM- BGM on External Page Zones.
Note:
A 3 dB gain (+3 dB) doubles the BGM volume on the external port. A 3 dB loss (-3 dB) cuts the volume in half.
Conditions 
None
Default Value
- 6 dB loss
Feature Reference
Paging
Tenant Service
Instructions
To enter data on the PRF:
1. For QM- External Page Music Gain on Table 9, enter the gain setting (e.g. -3).
To enter data at the programming terminal:
1. After programming QM- Interrupted Ring Relays, you see: EXTERNAL PAGE MUSIC GAIN
2. Enter the gain setting (e.g., -3) for QM- Interrupted Ring Relays from Table 9.  You see:  RELAY 0:
RINGER ON
Go to Relay Control-Pageowner on the next page.
Q- SYSTEM WIDE PROGRAMMING
QM- MUSIC/RELAY CONTROL, EXTERNAL PAGE MUSIC GAIN
512   PROGRAMMING N1870SWG04   Issue 1-0 
						

							QM- MUSIC/RELAY CONTROL, RELAY CONTROL-PAGEOWNER
Description
Use this option to assign the Pageowner for ringer and Paging relay control, as shown below.  You program this
option separately for each of the two relays.
For ringing...
The relay activates for Night Mode calls if:
•QM- Page Owner entry is the main attendant (usually 300)
The relay activates when an extension rings if:
•QM- Page Owner entry is the extension (not main attendant), trunk, OPX, ACD/UCD master or Ring
Group number.
Conditions 
None
Default Value
Pageowner is main attendant (extension 300).
Feature Reference
External Alerting Devices
Paging
Tenant Service
Instructions
To enter data on the PRF:
1. For QM- Relay 0, Page Owner and/or QM- Relay 1, Page Owner on Table 9, enter the pageowner’s ex-
tension number.
The entry can also be an OPX, ACD/UCD master or Ring Group number.
To enter data at the programming terminal:
1. After programming QM- Relay Control, Interrupted Ring Relays, you see:  RELAY 0: OWNER
2. Enter the pageowner for QM- Relay 0, Page Owner from Table 9 and press return.  Enter the pageowner
for QM- Relay 1, Page Owner from Table 9 and press return.
You return to the main menu.
Q- SYSTEM WIDE PROGRAMMING
QM- MUSIC/RELAY CONTROL, RELAY CONTROL-PAGEOWNER
N1870SWG04   Issue 1-0 PROGRAMMING   513