Nitsuko Digital System Feature And Terminal Programming Manual

							PBX/CENTREX COMPATIBILITY
Description
The system trunks can connect to Centrex/PBX lines, rather than to telco trunk circuits.  If installed behind a
PBX, the trunk inputs into the system are 500/2500 compatible Centrex/PBX extensions.  PBX/Centrex Com-
patibility lets the system be a node in a larger private telephone network.  To make the system compatible with a
Centrex/PBX, the system administrator:
•Enters the PBX/Centrex trunk access codes into the system
•Designates trunks as PBX/Centrex lines
When behind a Centrex/PBX, the system begins Toll Restriction after the user dials the PBX/Centrex trunk ac-
cess code.  The Centrex/PBX may further restrict the call.
Conditions 
None
Default Configuration
No PBX Access Codes programmed.
Programming
Required Programming
➣E- Trunks, E7- Trunk Service Number
Enter 11 for each PBX trunk if the system should be Toll Restricted.  Otherwise enter 00.
➣QB- PBX Access Codes
Designate up to 11 PBX access codes.
[N=no entry, Allowed: 0-99 or a number (0-9) followed by X (e.g., 9X allows PBX access codes 90-
99)]
Other Programming
➣E- Trunks, E2- Trunk Circuit Type
Assign the correct circuit type to each trunk connected to the PBX. (see page 394)
➣KS- Programming Keys for Keysets
Program Feature keys for complex PBX/Centrex functions.
[F + line # + definition (0-9, *, #, P=pause,  ,D=delay, F=flash)]
➣QT- System Timers, Flash Response Time
Program the Flash time for Compatibility with the connected PBX/Centrex. [1-25 tenth seconds]
Related Features
Automatic Route Selection
Do not use ARS behind a Centrex/PBX.
A PBX trunk should not normally be in an ARS service group.  For ARS to route calls to PBX lines:
•Place the PBX lines in unique service groups
•Have digit insertion (Dial Treatments) insert the PBX access codes for each
number dialed
Centrex Compatible Feature Keys
Keyset users can have programmable keys assigned to complex PBX/Centrex functions.  To implement
the function, the user just presses the programmable key.
Flash
If the system is behind a PBX, Flash normally gives the extension user access to many PBX features.
Line (Trunk) Rotaries (Hybrid Only)
Place PBX lines in their own trunk rotaries.
Features: Group Call Pickup - Release Key
PBX/CENTREX COMPATIBILITY
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							Speed Dial
If a Speed Dial number uses a DP trunk and contains a pause, Pulse to Tone Conversion is automatic.
The digits before the pause dial out DP.  The digits after the pause dial out DTMF. This may affect
PBX/Centrex operation.
Station Message Detail Recording
The SMDR report also includes PBX access codes, if dialed.
Toll Restriction
If a trunk is a PBX trunk, Toll Restriction begins after the user dials the PBX access code.
If only the PBX/Centrex should apply restriction, make no QB entries but use Type 11 for E7.  The sys-
tem does not apply Toll Restriction to trunks with this programming.
Feature Operation
To place an outside call if the system is behind a PBX/Centrex:
1. Access outside trunk.
2. Dial PBX trunk access code before the number you want to reach.
After you hang up, you must wait about one second before placing your next call on the PBX trunk.
Features: Group Call Pickup - Release Key
PBX/CENTREX COMPATIBILITY
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							PERIPHERAL CONTROL UNIT (PCU) MODULE
Description
The 12SCU/PCU Peripheral Control Unit (PCU) Module (P/N 88530) provides 12 digital station ports and
gives the DS01 system the following additional features:
 
•Two External Paging Zones 1
Each PCU provides two External Paging zones with associ-
ated control circuits.  These zones are in addition to the exter-
nal zones in each CEU.  When a user calls the external zone,
the system automatically activates the associated PCU control
circuits.
•Tone Decoder 1
The PCU Module has an internal Tone Decoder that you can
use for DTMF detection.  You’ll need DTMF detection if your
system has DISA trunks connected.
•On-Premise 500/2500 Type Telephone Connection 1
You can connect up to two single line (500 or 2500 type) tele-
phones to each PCU.  Both phones share the same circuit for
party line type operation.  The On-Premise (ONS) connec-
tion cannot provide for a Voice Mail interface.
•Fax Switching 1
With the Fax Switching feature, the PCU answers an incom-
ing call and listens for fax tone.  If it hears the tone, the PCU
switches automatically to the fax machine.  If it doesn’t hear the tone, the PCU continues to ring the con-
nected modem or single line telephone.
•Alarm Sensor
Each PCU has an Alarm Sensor that you can connect to either a Normally Open or Normally Closed dry
alarm relay contact.  When the alarm activates, the system alerts selected extensions with a distinctive
signal.  You can use the Alarm Sensor function with either the External Paging, Tone Decoding, On-
Premise Telephones or Fax Switching functions.
CAUTION:  Refer to the PCU Module Installation and Programming Instructions (P/N N1853PCU02) for de-
tails before connecting to the PCU.
Conditions
(A.) The PCU requires an AUX Module with software version Y2.1 or higher.
(B.) The PCU ONS ports use the last numbers in the system’s extension number plan.  For example, a system
with four PCU Modules installed loses the last four extension numbers to the PCUs.
(C.) In a 24x72 system, do not install a SCU/PCU Module in the second expansion CEU.
Default Configuration
No PCUs installed.
Programming
Required Programming
➣E- Extensions, E2- Extension Circuit Type
Check to be sure the PCU Module circuit type is 51.  The module should auto ID.
➣QV- Peripheral Ports, PCU Circuit Type
To designate the PCU for External Paging, enter 1.
To designate the PCU for Tone Decoding, enter 2.
1853 - 24ADUAL OPX/ASI
Features: Group Call Pickup - Release Key
PERIPHERAL CONTROL UNIT (PCU) MODULE
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1The PCU can have one of the following four options enabled: External Paging, Tone Decoder, ONS Telephones or Fax
Switching.  Enabling one option disables the other three. 
						

							To designate the PCU for ONS 2500 sets, enter 3.
To designate the PCU for ONS 500 sets, enter 4.
To designate the PCU for fax/modem switching, enter 5.
To designate the PCU for fax/telephone switching, enter 6.
➣QV- Peripheral Ports, PCU Sensor
For each sensor (1-4), enter 0 if sensor is connected to a Normally Open alarm contact.  Enter 1 if sensor
is connected to a Normally closed alarm contact.
➣QV- Peripheral Ports, PCU Sensor Control
For each extension and each sensor (1-4), enter Y if activating the sensor should alert the extension.  En-
ter N if activating the sensor should not alert the extension.
Other Programming
None
Related Features
Paging
The PCU External Paging zones are in addition to the external zones provided in the CEU PA terminals.
Feature Operation
To make an External Paging Announcement to a PCU Module Page zone:
1. Lift handset and press ICM.
Listen for: Dial tone
2. Dial the PCU External Paging zone code (see below)
SCU/PCU External Page Extension Numbers
CEU Module Software Y2.1 Software Y3.1
MainInside Primary = 372
Secondary = 373Primary = 404
Secondary = 405
Outside Primary = 374
Secondary = 375Primary = 406
Secondary = 407
EXP 1Inside Primary = 376
Secondary = 377Primary = 408
Secondary = 409
Outside Primary = 378
Secondary = 379Primary = 410
Secondary = 411
3. Make announcement.
To place a call from the PCU on-premise telephone:
1. Lift handset.
If you don’t hear dial tone, the other PCU on-premise telephone is busy on a call. You must wait
for that user to hang up.
2. Dial extension, trunk group access code (9, or 90-99), line number (e.g., 801) or line extension number.
Features: Group Call Pickup - Release Key
PERIPHERAL CONTROL UNIT (PCU) MODULE
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							To answer a call from the PCU on-premise telephone:
Only the telephone connected to the Primary PCU port rings.
1. Lift handset.
The chart below shows the PCU on-premise extension numbers. 
SCU/PCU OPX Extension Numbers
Module Software Y2.1 Software Y3.1
Main CEU
(Inside)344 368
Main CEU
(Outside)345 369
Exp 1 CEU
(Inside)346 370
Exp 1 CEU
(Outside)347 371
Features: Group Call Pickup - Release Key
PERIPHERAL CONTROL UNIT (PCU) MODULE
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							PERSONAL GREETING
Description
Available in Software Levels:
BaseAUX 
N/A
> 02.10
An extension user can record a Personal Greeting (i.e., brief message) for their extension.  Once recorded, call-
ers to the extension hear the Personal Greeting.  Additionally, Personal Greeting can automatically forward calls
to a specified extension after the recorded greeting plays.  The user can have the recorded greeting optionally
play for all calls or just Intercom calls.
Personal Greeting lets extension users handle their unanswered calls with a personal touch.  For example, a user
(e.g., Fred Jones) could record, Hello, this is Fred Jones.  I’m on vacation this week and John Smith will be
handling my calls. Thank you.  Fred could then redirect his calls to John Smith’s extension.  Callers to Fred’s
phone would first hear his recorded message.  The system would then send them to John’s phone.
Personal Greetings requires a VMU.   There are three broadcast channels and two record channels on the VMU
module.  This means that the system can play three greetings and record two greetings at the same time.  The
system queues users for an available record channel by consecutive extension number.  The queued users hear
ringing while waiting.
Conditions 
(A.) Personal Greetings cannot be longer than 16 seconds.  The total of all Personal Greetings cannot exceed
256 seconds.
(B.) Personal Greetings are lost when power fails.
Default Configuration
No Personal Greetings recorded.
Programming
Required Programming
None
Other Programming
➣CP- Inhibit Call Forwarding (BY0:6)
Enable this option (0) if extensions with this COS should be able to use Personal Greeting. [1=disable]
➣E- Extensions, E3- Extension Class of Service
Assign Class of Service to extensions. [00-27, 30 for operators]
Related Features
Attendant Positions
The attendant cannot record a Personal Greeting.  Also, an extension user should not have Personal Greet-
ing automatically Call Forward to an attendant.
Call Forwarding / Selectable Display Messages
Personal Greeting cancels a Call Forwarding or Selectable Display Message in effect at an extension.
Call Forwarding Cancel
A Call Forwarding Cancel will cancel Personal Greeting, Call Forwarding, DNDs and Selectable Display
Messages system-wide.
Features: Group Call Pickup - Release Key
PERSONAL GREETING
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							Central Office Calls, Answering / Direct Inward Line (DIL) / Transfer
Outside calls ringing an extension directly (either DILs or via Transfer) hear the Personal Greeting, if en-
abled.  The outside call then rings the specified extension.  If there is no specified extension, the call
rings all extensions with ringing for the trunk.  Outside calls ringing a line key don’t activate Personal
Greeting.
 Microphone Mute
Turning off Microphone Mute (if enabled) automatically cancels Personal Greeting.
Removing Trunks and Extensions from Service
Removing and extension from service, and then returning it to service cancels Personal Greeting (if acti-
vated).
Voice Module Unit (VMU)
Personal Greeting is available with the AUX Module 
> 02.10.
Voice Prompting Messages
An extension user can record a personalized voice message for their callers.
Feature Operation
To record a Personal Greeting:
If you already have a Personal Greeting recorded, the new greeting replaces the old.
1. Lift handset.
2. Press ICM.
Listen for: Dial tone
If you have an ESL set, skip this step.
3. Press PGM#.
Listen for: Dial tone stops
4. Dial 68.
5. Dial Personal Greeting option:
The options are:
2   All Calls forwarded, greeting plays for all callers (and Transfer screens)
4   All Calls forwarded, greeting for Intercom calls only
A voice message asks you to start recording.
If you hear, Audio file is full, you cannot record a Personal Greeting. The system greeting total
exceeds 256 seconds.  Go to To cancel your Personal Greeting and cancel your greeting.
6. Start recording when you hear the beep.
Your Personal Greeting cannot be longer than 16 seconds.
7. (Optional)  Dial the number of the extension that should receive your calls.
If you skip this step, callers just hear your message.
The forwarding assignment remains until you cancel it, even if the VAU fails or is removed.
Calls can not be forwarded t
oo an attendant or from an ASI.
8. Hang up.
Features: Group Call Pickup - Release Key
PERSONAL GREETING
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							To cancel your Personal Greeting:
1. Lift handset.
2. Press ICM.
Listen for: Dial tone
If you have an ESL set, skip this step.
3. Press PGM#.
Listen for: Dial tone stops
4. Hang up.
If you want to use Personal Greeting again, you’ll have to record a new greeting.
To erase all Personal Greetings system-wide (from your attendant or ACD Supervisor extension):
This also erases all the system’s Operator Assistance messages and the ACD All Agents Busy an-
nouncement.
1. Lift handset.
2. Press ICM.
Listen for: Dial tone
3. Press PGM#.
Listen for: Dial tone stops
4. Dial 68.
5. Press PGM#, 9.
Listen for: Dial tone
To cancel this procedure, dial 6.
Features: Group Call Pickup - Release Key
PERSONAL GREETING
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							PRIME LINE SELECTION
Description
Prime Line Selection lets a keyset user answer or place an outside call by just lifting the handset.  The user does
not have to first press a line key.  This simplifies handling calls on a frequently used trunk.  There are two types
of Prime Line Selection: Ringing Prime Line and Idle Prime Line.
Ringing Prime Line
With Ringing Prime Line, the user just lifts the handset to answer a call ringing or flashing the Prime Line key.
To place a call on an idle Prime Line key, the user must lift the handset and press the key.
Idle Prime Line
Idle Prime Line lets the user place or answer a Prime Line key call by just lifting the handset.
Conditions 
More than one extension can have a Prime Line key for the same trunk.  The trunk should not, however, also be
a DIL to one of the extensions.
Default Configuration
No Prime Lines defined.
Programming
Required Programming
➣E- Extensions, E8- Line Access Options, Key Access to Outbound Lines
The extension must have outbound line key access to use the Prime Line key for placing calls.
[Y=allow, N=deny]
➣E- Extensions, ED- Trunk Control, Access Control
The extension must have access for the trunk appearing on the Prime Line key. [Y=allow, N=deny]
➣E- Extensions, ED- Trunk Control, Call-Out Control
For outgoing calls, the extension must have call-out enabled for the trunk appearing on the Prime Line
key. [Y=allow, N=deny]
➣E- Extensions, EL- Prime Line Key
Enter the Prime Line key number (1-24), followed by the option.  The options are:
R - Ringing Prime Line
I  - Idle Prime Line
➣KS- Programming Keys for Keysets
Program the Prime Line key as a line key. [enter line #]
Other Programming
None
Features: Group Call Pickup - Release Key
PRIME LINE SELECTION
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							Related Features
Attendant Positions
Prime Line Selection does not apply to an attendant in the headset mode.
Class of Service / Night Answer (Off-Hours Ringing) / Toll Restriction
If an extension’s COS has CP- Allow Only Intercom Calls at Night (BY0:2=1), the extension cannot use
Prime Line Selection at night.
Dialing Number Preview
If an extension has Prime Line Selection, the system selects the Prime Line when the user presses DIAL.
Headset Compatibility
Prime Line Selection does not apply to an attendant in the headset mode.
Ringing Line Preference
Ringing Line Preference overrides Prime Line Selection.
Speed Dial
Prime Lines cannot use system Speed Dial.
Feature Operation
To answer a Prime Line key call:
1. Lift handset.
Listen for: Conversation with caller
To place a Prime Line key call (if your extension has Ringing Prime Line):
1. Lift handset.
2. Press Prime Line key.
Listen for: Dial tone
To place a Prime Line key call (if your extension has Idle Prime Line):
1. Lift handset.
Listen for: Dial tone
To place a call other than on your Prime Line key (if your extension has Idle Prime Line):
1. Preselect line key or press ICM.
Listen for: Dial tone
User-Programmable Feature...
You may be able to assign Prime Lines for your keyset.
PGM# + PLA + Line key + Y(es) or N(o) + SAVE
Features: Group Call Pickup - Release Key
PRIME LINE SELECTION
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