Nitsuko Digital System Feature And Terminal Programming Manual

							E2- EXTENSION DATA MODULE/DATA PORT
Description
For circuit type Z extensions, use this option to identify the connected device as a Data Module (Y) or Data Port
PCB circuit (N).  This option only applies to circuit type Z extensions. Always disable (N) this option for Mo-
dem Pooling (type M) extensions.
Conditions 
None
Default Value
All type Z entries are Data Modules (Y).
Feature Reference
Refer to the Data Products Manual.
Instructions
To enter data on the PRF:
1. For type Z extensions, enter Y for Data Modules and N for Data ports on Table 3.
To enter data at the programming terminal:
1. After entering Z for the E2 option, you see:  DATA MODULE [Y]/DATA PORT [N]?
2. Enter Y for a Data Module or N for a Dataport.
You advance to the next consecutive extension.
E- EXTENSIONS 
E2- EXTENSION DATA MODULE/DATA PORT
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							E3- EXTENSION CLASS OF SERVICE
Description
Use this option to assign a Class of Service (COS) to each extension.  Keep the following in mind when assign-
ing a COS to an extension:
•DSS Consoles and Modem Pooling extensions do not require a Class of Service
•Attendants (assigned in QC) must have COS 30.  Do not assign any other COS to an attendant.  Remem-
ber that COS 30 follows COS 00 programming.  Changing COS 00 affects COS 30.
•DISA also require a Class of Service assignment.  Refer to E- Trunks (E3).
•Data ports with Permanent Receive/Transmit Connection have COS 29.  Refer to the Data Products Man-
ual.
Conditions 
None
Default Value
Extension 300 has COS 30.  All other extensions have COS 01.
Feature Reference
Refer to Programming in the following features:
Automatic Call Distribution
Call Forwarding
Call Waiting (Camp-On)
Class of Service
Digital Door Box
Direct Inward System Access (DISA)
Direct Trunk Access
Distinctive Ringing, Tones and Flash Patterns
Equal Access Compatibility
Extended Ringing
Flash
Forced Trunk Disconnect
Intrusion (Barge-In)
Line (Trunk) Queuing
Operator Assistance (OPA)
Paging
Privacy
E- EXTENSIONS 
E3- EXTENSION CLASS OF SERVICE
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							Removing Trunks and Extensions From Service
Silent Monitor
Special Services and OCC Compatibility
Speed Dial
System Reports, Diagnostics and Maintenance Utilities
Tenant Service
Time and Date Setting
Toll Restriction
Voice Module Unit (VMU)
Instructions
To enter data on the PRF:
1. Enter the Class of Service (00-27, 30 for attendants) for each extension on Table 3.
To enter data at the programming terminal:
1. Type E3.  You see:  EXT 300
2. Press RETURN to program extension 300.
OR
Enter another extension number and press RETURN.  In either case, you see: COS
3. Enter data for this option from Table 3 and press RETURN.
You advance to the next consecutive extension.
E- EXTENSIONS 
E3- EXTENSION CLASS OF SERVICE
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							E4- NEXT EXTENSION IN HUNT GROUP
Description
Use this option to create the extension hunting sequence for Circular and Terminal Extension Hunting.  Hunting
follows the order of the list you create using this option.  You can also use this option to assign an Overflow des-
tination for UCD hunting.
For Extension Hunting, Circular and Terminal
Use this option to link extensions into a hunting list.  For Circular Hunting, make sure your last member loops
back to the first.  For Terminal Hunting, enter 300 for the last member.
To program a Circular Extension Hunting Group with extensions 304, 305 and 306:
For this extension... Enter this E4 data...
304
305
306305
306
304
To program a Terminal Hunting Group with extensions 304, 305 and 306:
For this extension... Enter this E4 data...
304
305
306305
306
300
For UCD Extension hunting (master extension number only) 
Use this option to designate the Overflow Destination.  For all other UCD group members, enter 300 for this op-
tion (i.e., no overflow).
Note:
This option appears for DISA.  It lets you put the trunks in a rotary for outgoing calls.  Refer to E- Trunks (E4-
Next Trunk in Outbound Rotary) and the Line Rotaries feature for more information.
Conditions 
None
Default Value
No extensions are in a hunt list (no entry).
Feature Reference
Extension Hunting
E- EXTENSIONS 
E4- NEXT EXTENSION IN HUNT GROUP
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							Instructions
To enter data on the PRF:
1. Enter the next extension in the hunt group for each extension on Table 3.  
Enter 300 if:
-The extension is the last extension in a Terminal Hunt group
-The extension is not in a hunt group
-The extension is a member of a UCD hunt group
To enter data at the programming terminal:
1. Type E4.  You see:  EXT 300
2. Press RETURN to program extension 300.
OR
Enter another extension number and press RETURN.  In either case, you see: NEXT EXT IN HUNT
3. Enter data for this option from Table 3 and press RETURN.
You advance to the next consecutive extension.
E- EXTENSIONS 
E4- NEXT EXTENSION IN HUNT GROUP
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							E5- HUNT TYPE
Description
Use this option to assign an Extension Hunting type (01-06) to each extension.
For Automatic Call Distribution
Assign hunt type 06 to:
•Each member agent in the ACD group.
•The ACD group master extension.
Make sure the supervisor extension has hunt type 00.  The supervisor should never be an ACD group member.
For Circular and Terminal Hunting
Designate a hunt type for each member of the hunting group.  The choices are:
•00   Extension not in a hunt group.  If the last member in a Terminal Hunt group is type 00,
    the hunt stays at the last member in the hunt list.  If the last member is type 01-03, the call rings the
  attendant.
•01   Unanswered outside calls and calls to busy member cause hunting
•02   Unanswered outside/Intercom calls and outside/Intercom calls to a busy member cause hunting
•03   Only unanswered outside calls cause hunting
For hunting specifics, refer to the Extension Hunting Operational Matrix on the next page.
For UCD Hunting
Enter a hunt type for each member of the hunting group.  The master extension number should also have the
same hunt type.  The choices are:
•00   Extension not in a hunt group
•04   UCD hunting with no overflow and no group busy voice message
•05   UCD hunting with overflow and no group busy voice message
•06   UCD hunting with overflow and group busy voice message
For hunting specifics, refer to the Extension Hunting Operational Matrix on the next page.
Conditions 
None
Default Value
No hunt type defined (00).
E- EXTENSIONS 
E5- HUNT TYPE
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TYPE OF CALL
Transfered
  trunk
01850C38 (R)
EXTENSION HUNTING OPERATIONAL MATRIX (Page 1 of 6)
CONDITION CIRCULAR 01 CIRCULAR 02 CIRCULAR 03
Skip member. If all busy,
cycles through group, 
then recall, then Key Ring. BusyHear Ring/Busy for recall
duration, cycles through group, 
then recall, then Key Ring. 
Ring, once through 
group, recall
transferer, then Key Ring.
N/A N/A N/A Ring - No answer
Voice call - No answer
Skip member. If all DND,
cycles through group,
then Key Ring.Flashes member, then skips
to group. If all DND, cycles 
through group, then Key Ring. D.N.D.
Follows Call Forward. Call Forwarded Follows Call Forward. Follows Call Forward.
Direct term.
  trunk
Skip member. If all busy,
cycles through group,
then Key Ring. BusyCamp-On for Rings Before
Recall duration, cycles 
through group, then Key Ring. 
Ring once through 
group, then Key Ring.
N/A N/A N/A Ring - No answer
Voice call - No answer
If 1st member, trunk
follows nite route.
Others, skip member. D.N.D.
Follows Call Forward. Call Forwarded Follows Call Forward. Follows Call Forward.Ring once through 
group, then Key Ring.Ring once through 
group, then Key Ring.
If 1st member, trunk
follows nite route.
Others, skip member.If 1st member, trunk follows 
nite route. Others, flashes
at each member.
Intercom
No hunt, hear
Ring/Busy. Busy Skip member. If all busy,
caller hears busy tone.
No hunt
No hunt, voice-announce. Ring - No answer
Voice call - No answer
No hunt D.N.D.
Follows Call Forward. Call ForwardedRing, cycles through 
group to last idle member.
Stay at last member.No hunt
Skip member. If all
DND Pls DND msg.No hunt Skip member. If all busy,
cycles through group,
then Key Ring.
Ring, once through 
group, recall
transferer, then Key Ring.Ring, once through 
group, recall
transferer, then Key Ring.
Skip member. If all DND,
cycles through group,
then Key Ring.
Skip member. If all busy,
cycles through group,
then Key Ring.
No hunt, hear
Ring/Busy.
No hunt, voice-announce. No hunt, voice-announce.
Follows Call Forward. Follows Call Forward.
E- EXTENSIONS 
E5- HUNT TYPE
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TYPE OF CALL
DID
01850C39 (R)
EXTENSION HUNTING OPERATIONAL MATRIX (Page 2 of 6)
CONDITION CIRCULAR 01 CIRCULAR 02 CIRCULAR 03
Skip member. If all busy,
intercept or busy tone. Busy
Ring once through
group, then Key Ring.
N/A N/A N/A Ring - No answer
Voice call - No answer
Skip member,
if all DND, intercept. D.N.D.
Follows Call Forward. Call Forwarded Follows Call Forward. Follows Call Forward.
DISA
Skip member. If all 
busy, then Key Ring. BusyCamp-On then Key Ring. 
Ring once through 
group, then Key Ring.
N/A N/A N/A Ring - No answer
Voice call - No answer
Pls DND msg. D.N.D.
Call ForwardedRing once through 
group, then Key Ring.Ring once through 
group, then Key Ring.
Skip member. If all DND,
then Key Ring.
Tie line
Busy Skip member. If all
busy, then Key Ring.
Ring once through
group, then Key Ring.
N/A N/A N/A Ring - No answer
Voice call - No answer
Pls DND msg. D.N.D.
Call ForwardedSkip member. If all
DND, then Key Ring. Skip member. If all busy,
intercept or busy tone.Skip member. If all busy,
intercept or busy tone.
Ring once through
group, then Key Ring.Ring once through
group, then Key Ring.
Skip member. If all 
busy, then Key Ring.
Pls DND msg.
Skip member. If all
busy, then Key Ring.Skip member. If all
busy, then Key Ring.
Ring once through
group, then Key Ring.Ring once through
group, then Key Ring.
Pls DND msg.
CIRCULAR NOTES:
Key Ring indicates ring at extensions programmed for Ring and Access.
Abbreviated voice synthesized messages are shown in quotes; e.g. Pls hold
   is actually Please hold on. All lines are busy. Your call will be answered when a line becomes free.
Camp-On to keyset - Will wait for programmed number of rings before recall.
  Camp-On to 4B or SL - Will wait for Camp-On timer to mature before recall (no msg.).
Trunks are not considered transfered until the transfering extension releases. Note that with
   hunting tupes 01 and 03 no hunting occurs until transfer is made. (See Intercom calls.)
Skip member,
if all DND, intercept.Skip member,
if all DND, intercept.
Follows Call Forward. Follows Call Forward. Follows Call Forward.
Follows Call Forward. Follows Call Forward. Follows Call Forward.
E- EXTENSIONS 
E5- HUNT TYPE
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Ring.
TYPE OF CALL
Transfered
  trunk
01850C40 (R)
EXTENSION HUNTING OPERATIONAL MATRIX (Page 3 of 6)
CONDITION TERMINAL 01 TERMINAL 02 TERMINAL 03
Skip member. Key Ring
if all busy. BusyCamp-On for recall duration,
cycle thru group, 
then recall, then Key Ring. 
Ring, cycles
to end of group.
N/A N/A N/A Ring - No answer
Voice call - No answer
Skip member. If all DND,
flashes last member. D.N.D.
Call Forwarded
Direct term.
  trunk
Skip member. If all busy,
waits Recall duration,
then Key Ring. BusyCamp-On for recall duration, 
cycle thru group, 
then Key Ring. 
Ring, cycle to end
of group, then Key Ring.
N/A N/A N/A Ring - No answer
Voice call - No answer
If 1st member, trunk
follows nite route. Others,
skip member, then Key Ring. D.N.D.
Follows Call Forward. Call Forwarded Follows Call Forward. Follows Call Forward.If 1st member, trunk
follows nite route. Others,
flashes all members, then 
Key Ring.
Intercom
No hunt, hear
Ring/Busy. Busy Skip member, If all busy,
caller hears Ring Busy at
last member.No hunt, hear
Ring/Busy.
No hunt
No hunt, voice-announce. Ring, voice-announce. No hunt, voice-announce. Ring - No answer
Voice call - No answer
No hunt, hear
Pls DND msg. D.N.D.
Call ForwardedRing, cycles through
group to end.No hunt
Skip member. If all
DND Pls DND msg. Ring, cycle to end
of group, then Key Ring.Ring, cycle to end
of group, then Key Ring. Skip member. Key Ring
if all busy.
Ring, cycles
to end of group.
Skip member. If all DND,
flashes last member.Skip member. If all DND,
flashes last member.
Skip member. If all busy,
waits Recall duration,
then Key Ring.
If 1st member, trunk
follows nite route. Others,
skip member, then Key Ring.
No hunt, hear
Pls DND msg. Follows Call Forward. Follows Call Forward. Follows Call Forward.
Follows Call Forward. Follows Call Forward. Follows Call Forward.
E- EXTENSIONS 
E5- HUNT TYPE
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TYPE OF CALL
DID
01850C41 (R)
EXTENSION HUNTING OPERATIONAL MATRIX (Page 4 of 6)
CONDITION TERMINAL 01 TERMINAL 02 TERMINAL 03
Skip member. If all busy,
intercept or busy tone. Busy
Ring, cycle to end
of group, then Key Ring.
N/A N/A N/A Ring - No answer
Voice call - No answer
Skip member,
if all DND intercept. D.N.D.
Follows Call Forward. Call Forwarded Follows Call Forward. Follows Call Forward.
DISA
Skip member. If all 
busy, then Key Ring. BusyCamp-On then Key Ring. 
Ring once through 
group, then Key Ring.
N/A N/A N/A Ring - No answer
Voice call - No answer
Pls DND msg. D.N.D.
Follows Call Forward. Call Forwarded Follows Call Forward. Follows Call Forward.Ring once through 
group, then Key Ring.Ring once through 
group, then Key Ring.
Skip member. If all
busy, then Key Ring.
Tie line
Busy Skip member. If all
busy, then busy tone.
Ring once through
group, then Key Ring.
N/A N/A N/A Ring - No answer
Voice call - No answer
Pls DND msg. D.N.D.
Follows Call Forward. Call Forwarded Follows Call Forward. Follows Call Forward.Skip member.
If all in DND, 
then DND msg. Skip member. If all busy,
intercept or busy tone.Skip member. If all busy,
intercept or busy tone.
Skip member. If all 
busy, then Key Ring.
Pls DND msg.
Skip member. If all
busy, then busy tone.Camp-On for recall 
duration, cycle through 
group, then Key Ring.
Ring once through
group, then Key Ring.Ring once through
group, then Key Ring.
Pls DND msg. Ring, cycle to end
of group, then Key Ring.Ring, cycle to end
of group, then Key Ring.
TERMINAL NOTES:
Key Ring indicates ring at extensions programmed for Ring and Access.
Abbreviated voice synthesized messages are shown in quotes; e.g. Pls hold
   is actually Please hold on. All lines are busy. Your call will be answered when a line becomes free.
Camp-On to keyset - Will wait for programmed number of rings before recall.
  Camp-On to 4B or SL - Will wait for Camp-On timer to mature before recall (no msg.).
Trunks are not considered transfered until the transfering extension releases. Note that with
   hunting tupes 01 and 03 no hunting occurs until transfer is made. (See Intercom calls.)
If the operator is the last extension in the hunt list, unanswered transfered calls ring
   the operator only. If an extension is last, unanswered transfered calls recall the transferring extension.
   The call then goes to Key Ring.
Skip member,
if all DND intercept.Skip member,
if all DND intercept.
E- EXTENSIONS 
E5- HUNT TYPE
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