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Nitsuko Digital System Feature And Terminal Programming Manual

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    							Table 2  SYSTEM RING RATES
    Note:Each group of four extensions rings with different tones. This is called
    Distinctive Ringing. For example, extension 300 rings differently than 
    extension 301. Extension 301 rings differently than extension 302.
    Every fourth extension, the Distinctive ringing pattern repeats. For example, 
    extension 300 rings the same as extension 304. Extension 301 rings the same as
    extension 305, and so on.
    Table 3  SYSTEM TONES
    TRUNK
    ICM
    01 34(Seconds)
    01850B6
    2
    CALLBACK
    TWO BEEPS
    BUSY TONE
    012 3(Seconds)
    01850B10
    FAST BUSY
    RING BUSY
    DIAL TONE
    RINGING 
    						
    							Table 4  SYSTEM NUMBER PLAN 
    Note:All the functions below are from Intercom dial tone (except where noted).
    CodeFunction
    Account Codes
    #+10 dig. Account Code Number
    Automatic Call Distribution
    4# ACD agent puts self back in service
    6# ACD agent removes self from service
    #+6+8+6+9 or 6 Erase OPA/ACD messages (dial 9) or abort procedure (dial 6)
    #+DSS Con.+4 ACD supervisor puts agent back in service
    #+DSS Con.+7 ACD supervisor removes agent from service
    Call Forwarding
    # Cancel Call Forwarding
    #+0 Forward calls to main attendant
    #+ext+1 Call Forwarding option 1 (ring no answer)
    #+ext+2 Call Forwarding option 2 (ring no answer and busy)
    #+ext+3 Call Forwarding option 3 (all calls)
    #+ext+4
    Call Parking
    60-69 Park Orbits
    *560-*569 At ASI/OPX, transfer call to Park Orbits 60-69
    Call Timer
    #8 Call Timer On/Off
    Call Waiting
    *2 Call Waiting (answering a waiting call from an ESL set)
    Callback
    2 When hearing busy/ring busy, dial 2 and hang up to leave Callback
    *FTR Cancel Callback left at own extension
    #* Cancel all Callbacks at own extension
    Central Office Calls (Trunk Numbers and Access Codes)
    348-363 Trunk numbers (without AUX)
    372-395 Trunk numbers (with AUX)
    801-808 DS01 trunk access codes (without AUX)
    801-824 DS01 trunk access codes (with AUX)
    9 Single digit access to group 1 (90)
    90-98 Trunk group access (groups 1-9)
    Conference
    11,12 Meet-Me Conference
    *# Retrieve or establish Conference from Hold at ASI/OPX/ESL
    Dialing Number Preview
    * or FTR While idle, dial * or FTR to activate Dialing Number Preview 
    						
    							Table 4  SYSTEM NUMBER PLAN 
    Note:All the functions below are from Intercom dial tone (except where noted).
    CodeFunction
    Digital Door Box
    310,311,322, 323 Digital Door Box extension numbers
    FTR At keyset, press and hold FTR to activate the associated Relay Box relay
    * At ASI/OPX/ESL, press (do not hold) * to activate the associated Relay Box relay
    Directed Call Pickup
    *300-*347 Directed Call Pickup codes for one and two cabinet systems
    *300-*371 Directed Call Pickup codes for three cabinet systems
    Directory Dialing
    3 While idle, dial 3 to activate Directory Dialing
    32 While idle, dial 32 to access the Company-Wide Directory
    34 While idle, dial 34 to access the Directory
    37 While idle, dial 37 to access the Personal Speed Dial directory
    Forced Line Disconnect
    # While hearing busy, dial # to disconnect trunk
    Flash
    FTR Flash the trunk
    Group Call Pickup
    *1 Group Call Pickup
    #+key+3 From idle, assign delayed ringing to pickup key
    #+key+5 From idle, assign lamp-only (no ringing) to pickup key
    #+key+7 From idle, assign immediate ringing to pickup key
    Group Ring
    364-371 Ring Groups (without AUX)
    396-403 Ring Groups (with AUX)
    Hold
    *7 Retrieve a call from Hold from an ESL or ASI
    *801-*808 Retrieve trunk call from Hold (without AUX)
    * 801-*824 Retrieve trunk call from Hold (with AUX)
    Intercom
    l + ext Intercom call, forced ringing
    300-323 Extension numbers (without AUX)
    300-371 Extension numbers (with AUX)
    0 Your attendant
    01-04 Attendants 1-4
    #0 While idle, incoming Voice Announce off
    #1 While idle, incoming Voice Announce on
    Intrusion
    4 When hearing busy/ring busy, dial 4 to intrude 
    						
    							Table 4  SYSTEM NUMBER PLAN 
    Note:All the functions below are from Intercom dial tone (except where noted).
    CodeFunction
    Last Number Redial
    ** Last Number Redial
    DIAL+LAST From idle, redial last number dialed
    Message Waiting
    6 While hearing busy tone at ASI/OPX/ESL set, dial 6 to send message
    *6 Retrieve Message Waiting
    #* Cancel all Messages Waiting left at own extension
    Night Answer
    *0 Pick up night mode call ringing External Paging
    Operator Assistance
    #6+8+02-07 Record OPA message 02-07
    #6+8+5+02-07 Listen to previously recorded message 02-07
    #6+8+#+9 or 6 Erase OPA/ACD messages (dial 9) or abort procedure (dial 6)
    Paging
    1* All Call Paging
    2* Page Zone 1
    3* Page Zone 2
    4* Page Zone 3
    5* Page Zone 4
    6* Page Zone 5
    7* Page Zone 6
    8* Page Zone 7
    Removing Lines and Extensions from Service
    #+ext+0 Remove extension from service
    Save
    DIAL SAVE Steps for saving the last number dialed or dialing a saved number
    Selectable Display Messages
    #600-#615 Select messages 600-615
    Silent Monitor
    #+ext+6 Activate Silent Monitor for extension dialed
    6 When busy/ring busy, dial 6 to activate Silent Monitor
    Speed Dial
    20-29 Personal Speed Dial bins (second 10 bins)
    50-59 Personal Speed Dial bins (first 10 bins)
    70-7999 System Speed Dial bins
    #20-#29 Program Personal Speed Dial (second 10 bins)
    #50-#59 Program Personal Speed Dial (first 10 bins)
    #70-7999 Program System Speed dial bins
    #+key From idle, program One-Touch Speed Dial key 
    						
    							Table 4  SYSTEM NUMBER PLAN 
    Note:All the functions below are from Intercom dial tone (except where noted).
    CodeFunction
    DIAL+key From idle, dial Speed Dial number stored under key
    Split
    *7 Retrieve second call
    Time and Date
    #8 Set Time
    #9 Set Date
    6 While idle, dial 6 to hear the extension number
    8 While idle, dial 8 to hear the time
    Walking Class of Service
    ## Digits dialed before Walking Class of Service code
    Miscellaneous
    #+0 From attendant, set baud rate of COM ports (see page 7)
    0-5 After attendant dials #+0+1 or 2, 0-5 sets baud rate (see page 7) 
    						
    							Table 5  ATTENDANT DISPLAYS
    This display... Appears when using... And shows...
    0-5=300-19200 Terminal Programming Attendant has dialed ICM, #, 0,selected port
    to program (1 or 2), and system is asking
    for port speed entry
    300 Terminal Programming Port speed of 300 baud selected
    1200 Terminal Programming Port speed of 1200 baud selected
    2400 Terminal Programming Port speed of 2400 baud selected
    4800 Terminal Programming Port speed of 4800 baud selected
    9600 Terminal Programming Port speed of 9600 baud selected
    19200 Terminal Programming Port speed of 19,200 baud selected
    ABORTED Selectable Display Messages Attendant has dialed N to abort the procedure
    which cancels all Selectable Display Message
    selections
    ALT OPR ASSIGNED Alternate Operator Attendant just enabled Alternate Operator
    CANCEL ALT OPR Alternate Operator Attendant pressed MIC/DND to cancel
    Alternate Operator
    COMPLETED Selectable Display Messages Attendant has dialed Y to cancel all
    Selectable Display Message selections
    DELETE ALL MSG ? ACD/Personal Greeting/OPA Attendant/supervisor dialed ICM #68# to
    cancel all messages
    EXPD KSU FAILED Automatic Fault Reporting Shows attendant that expansion KSU has
    failed
    LINE nnn FAILED Automatic Fault Reporting Trunk circuit nnn failed
    MAJOR ALARM Automatic Fault Reporting Major alarm(s) has occurred in system
    MAJOR/MINOR ALRM Automatic Fault Reporting Both major and minor alarms have occurred
    in system
    MINOR ALARM Automatic Fault Reporting Minor alarm(s) has occurred in system
    NIGHT MODE OFF Night Answer Attendant pressed MIC/DND to disable
    Night Mode operation
    NIGHT MODE ON Night Answer Attendant pressed MIC/DND to enable
    Night Mode operation
    PARKED IN nn Park Attendant parked call in orbit nn 
    STA nnn FAILED Automatic Fault Reporting Extension nnn failed 
    						
    							Table 6  ACD SUPERVISOR DISPLAYS
    This display... Appears when using... And shows...
    02 X-304 1:23 Automatic Call Distribution Two calls are waiting and extension 304 has the
    longest waiting call (1 minute, 23 seconds)
    01 L-01 3:21 Automatic Call Distribution Line 01 has one call waiting for 3:21
    4=INST,7=REMOVE Automatic Call Distribution ACD Supervisor dialed ICM # and pressed DSS
    Console key for member extension
    ABORTED Selectable Display Messages ACD supervisor has dialed N to abort the procedure
    which cancels all Selectable Display Message selections
    COMPLETED Selectable Display Messages ACD supervisor has dialed Y to cancel all
    Selectable Display Message selections
    DELETE ALL MSG ? Selectable Display Messages ACD supervisor dials ICM #68# to cancel all
    Selectable Display Message selected by extension
    users 
    						
    							Table 7  TELEPHONE DISPLAYS 
    This display.. Appears when using... And shows...
    0,1,PK,SPD KEY Intercom, Speed Dial Options when programming Intercom Voice
    Announce, Group Call Pickup ringing and One-
    Touch Speed Dial keys
    A-Y,0=SPACE,Q,Z Speed Dial In the Speed Dial programming mode, user has
    dialed Y to program Speed Dial names
    A-Y,0=QZ,#=ALL Directory Dialing After dialing I, P or C for Directory Dialing, user
    dials * for options
    ACCESS DENIED Directory Dialing User tries to use company-wide directory
    (System Speed Dial) from a restricted phone
    AUTHORIZATION NO ARS User places an outside call and ARS requests an
    Authorization Code
    AUTO TIMER ON Call Timer User activates Call Timer
    AUTO TIMER OFF Call Timer User deactivates Call Timer
    B Assigned name Transfer User answered Trunk recalling from busy
    extension (with indicated name) after an
    incomplete Transfer
    BUSY RECALL nnn Transfer User answered Trunk recalling from busy
    extension nnn after an incomplete Transfer
    CALL FROM nnn Call Waiting, Intercom ,Hotline,
    Station Call Coverage Intercom call from extension nnn
    CALL FROM Lnn Central Office Calls, Answ. User presses a line key to answer a trunk without
    an assigned name
    CALL FROM ORBIT Park Call retrieved from Orbit
    CALL WAITING Call Waiting Caller (with programmed name) waiting
    Callers name Call Waiting, Intercom, Hotline,
    Station Call Coverage, 
    Central Office CallsCall from extension or trunk with indicated name
    CFWD FROM nnn Call Forwarding Call forwarded from extension nnn
    COMPANY WIDE DIR Directory Dialing User dialed C for company-wide directory
    CONFERENCE CALL Conference, Privacy User established Conference or joined a call
    using Privacy Release
    Date and Time Time and Date Setting The current date and time (while the extension is idle)
    DELAYR,RING,LAMP Station Call Coverage User is programming ringing options for a Call
    Coverage key
    DIAL PREVIEW Dialing Number Preview User dialed * to activate Dialing Number Preview
    Digits Central Office Calls, Last Number
    Redial, Save, Speed DialDigits as trunk call dials out
    DIRECTORY I,P,C Directory Dialing User dials D when extension is on hook to view
    Directory Dialing options
    DND OFF Do Not Disturb User disabled DND
    DND ON Do Not Disturb User enabled DND 
    						
    							Table 7  TELEPHONE DISPLAYS 
    This display.. Appears when using... And shows...
    DO NOT DISTURB Intercom, Station Call
     CoverageUser called extension in DND
    DSS LAMP FIELD Intercom, Direct Station 
    SelectionUser pressed ICM and enabled DSS keys
    DSS,EXT,6,9,8 ? Call Forwarding, DSS,
    Selectable Display MessagesUser dialed ICM # and system shows selection
    options
    ENTER A/C CODE ARS User places an outside call and system requests
    an Account Code
    ENTER BIN # Speed Dial User is programming Speed Dial bins
    ENTER FEAT. CODE Speed Dial User is programming Intercom Feature in a
    Speed Dial bin (or under a One-Touch
     Speed Dial key)
    EXT Call Forwarding
    Selectable Display MessagesUser (with DSS suppressed) dials ICM # and
    system shows selection options
    F Assigned name 
    FWD TO nnnCall Forwarding, Intercom User placed Intercom call to extension
    forwarded to extension nnn
    GROUP-R PICK-UP Group Ring User answered an outside call ringing a
    Ring Group (of which the user’s extension is not
    a member)
    HF CIRCUIT BUSY Intercom User tries to use Handsfree and no system
    Speakerphone circuits are available
    HOLD RECALL nnn Hold User picks up a call abandoned on Hold by
    extension nnn
    HOLD/WAIT xx/yy Transfer User is Transferring a call to a busy extension
    that has xx calls on Hold and yy calls camped-on
    (waiting)
    ICM ANNOUNCE ON Intercom User dialed #1 to allow incoming Intercom voice
    announcements
    ICM ANNOUNCE OFF Intercom User dialed #0 to block incoming Intercom Voice
    announcements
    ICM DIRECTORY Directory Dialing User dialed I  for Intercom directory
    LINE [01-31,9X] Speed Dial User is programming a Speed Dial bin or One-
    Touch Speed dial key, and system is asking for a
    trunk number
    LINE nn Central Office Calls User placing an outside call has seized trunk nn
    MIKE MUTED Microphone Mute User pressed MIC/DND to mute the phone’s mic
    MSG. FRM. nnn Message Waiting User is viewing messages, and has Message
    Waiting from extension nnn
    Name Central Office Calls,
     Intercom, Hotline,
    Message Waiting,
    Station Call CoverageUser is placing a call, answering a call,or
    viewing a message for an extension with a
    programmed name
    NO RAM INSTALLED  Directory Dialing User trying to use Directory Dialing in a system
    without an AUX Module 
    						
    							Table 7  TELEPHONE DISPLAYS 
    This display.. Appears when using... And shows...
    NO SPEED DIAL Speed Dial User is trying to enter the users Personal
    Directory with no Speed Dial blocks assigned in
    programming
    NO. OF MSG=nn Voice Mail Compatibility User pressed MSG to check the number of Voice
    Mail messages waiting
    ORBIT RECALL nnn Park Call user parked is recalling user extension (nnn)
    P Assigned name Directed Call Pickup,
    Group PickupUser has picked up a call from extension with
    assigned name
    PARKED IN nn Park User Parks call in orbit
    PERSONAL DIR. Directory Dialing User dialed P for personal directory
    PICKUP FROM nnn Group Call Pickup User picked up a call ringing extension nnn
    PRIVACY Privacy Release Groups User presses line key to have privacy
    PRIVATE CALL Privacy Release Groups User pressed line key for trunk that has Privacy
    enabled by Hotline partner.  Trunk normally
    must have Privacy released.
    PROGM NAME Y/N Speed Dial User is programming Speed Dial and system is
    asking for a name entry
    PROG MESSAGE Personal Greeting User is programming a Personal Greeting
    R Assigned name Hold, Park, Transfer User answered recalling trunk call from
    extension with assigned name
    RELEASE PRIVACY Privacy User pressed a line key to release privacy on a
    call where privacy was previously established
    RING NO ANS nnn Hold, Park, Transfer User answered trunk call recalling from
    extension nnn
    SELECTED IDLE LINE Dialing Number Preview After entering number, user pressed DIAL to
    place call
    SET DATE MMDDYY Time and Date Setting User is setting system date
    SET TIME HHMMSS Time and Date Setting User is setting system time
    SPEED DIAL BINS Speed dial User presses DIAL to program or use Speed dial
    Speed Dial name Speed Dial User dialing out a Speed Dial with a stored name
    TEL NUMBER? Speed Dial User is programming Speed Dial and the system
    is requesting a number
    UNLISTED NAME Directory Dialing User tries to access Directory Dialing, and the
    system has no names programmed
    VACANT NUMBER Direct Station Selection User has pressed an undefined DSS Console key
    WELCOME Initial message after system start-up or reset 
    						
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