Nitsuko Digital System Feature And Terminal Programming Manual

							Table 7  TELEPHONE DISPLAYS 
This display.. Appears when using... And shows...
0,1,PK,SPD KEY Intercom, Speed Dial Options when programming Intercom Voice
Announce, Group Call Pickup ringing and One-
Touch Speed Dial keys
A-Y,0=SPACE,Q,Z Speed Dial In the Speed Dial programming mode, user has
dialed Y to program Speed Dial names
A-Y,0=QZ,#=ALL Directory Dialing After dialing I, P or C for Directory Dialing, user
dials * for options
ACCESS DENIED Directory Dialing User tries to use company-wide directory
(System Speed Dial) from a restricted phone
AUTHORIZATION NO ARS User places an outside call and ARS requests an
Authorization Code
AUTO TIMER ON Call Timer User activates Call Timer
AUTO TIMER OFF Call Timer User deactivates Call Timer
B Assigned name Transfer User answered Trunk recalling from busy
extension (with indicated name) after an
incomplete Transfer
BUSY RECALL nnn Transfer User answered Trunk recalling from busy
extension nnn after an incomplete Transfer
CALL FROM nnn Call Waiting, Intercom ,Hotline,
Station Call Coverage Intercom call from extension nnn
CALL FROM Lnn Central Office Calls, Answ. User presses a line key to answer a trunk without
an assigned name
CALL FROM ORBIT Park Call retrieved from Orbit
CALL WAITING Call Waiting Caller (with programmed name) waiting
Callers name Call Waiting, Intercom, Hotline,
Station Call Coverage, 
Central Office CallsCall from extension or trunk with indicated name
CFWD FROM nnn Call Forwarding Call forwarded from extension nnn
COMPANY WIDE DIR Directory Dialing User dialed C for company-wide directory
CONFERENCE CALL Conference, Privacy User established Conference or joined a call
using Privacy Release
Date and Time Time and Date Setting The current date and time (while the extension is idle)
DELAYR,RING,LAMP Station Call Coverage User is programming ringing options for a Call
Coverage key
DIAL PREVIEW Dialing Number Preview User dialed * to activate Dialing 
Number Preview
Digits Central Office Calls, Last Number
Redial, Save, Speed DialDigits as trunk call dials out
DIRECTORY I,P,C Directory Dialing User dials D when extension is on hook to view
Directory Dialing options
DND OFF Do Not Disturb User disabled DND
DND ON Do Not Disturb User enabled DND
Features: Introduction - Direct Trunk Access
ALPHANUMERIC DISPLAY
20   FEATURESN1870SWG04   Issue 1-0 
						

							Table 7  TELEPHONE DISPLAYS 
This display.. Appears when using... And shows...
DO NOT DISTURB Intercom, Station Call
 CoverageUser called extension in DND
DSS LAMP FIELD Intercom, Direct Station 
SelectionUser pressed ICM and enabled DSS keys
DSS,EXT,6,9,8 ? Call Forwarding, DSS,
Selectable Display MessagesUser dialed ICM # and system shows selection
options
ENTER A/C CODE ARS User places an outside call and system requests
and Account Code
ENTER BIN # Speed Dial User is programming Speed Dial bins
ENTER FEAT. CODE Speed Dial User is programming Intercom Feature in a
Speed Dial bin (or under a One-Touch
 Speed Dial key)
EXT Call Forwarding
Selectable Display MessagesUser (with DSS suppressed) dials ICM # and
system shows selection options
F Assigned name 
FWD TO nnnCall Forwarding, Intercom User placed Intercom call to extension
forwarded to extension nnn
GROUP-R PICK-UP Group Ring User answered an outside call ringing a
Ring Group (of which the user’s extension is not
a member)
HF CIRCUIT BUSY Intercom User tries to use Handsfree and no system
Speakerphone circuits are available
HOLD RECALL nnn Hold User picks up a call abandoned on Hold by
extension nnn
HOLD/WAIT xx/yy Transfer User is Transferring a call to a busy extension
that has xx calls on Hold and yy calls camped-on
(waiting)
ICM ANNOUNCE ON Intercom User dialed #1 to allow incoming Intercom voice
announcements
ICM ANNOUNCE OFF Intercom User dialed #0 to block incoming Intercom Voice
announcements
ICM DIRECTORY Directory Dialing User dialed I for Intercom directory
LINE [01-31,9X] Speed Dial User is programming a Speed Dial bin or One-
Touch Speed dial key, and system is asking for a
trunk number
LINE nn Central Office Calls User placing an outside call has seized trunk nn
MIKE MUTED Microphone Mute User pressed MIC/DND to mute the phone’s mic
MSG. FRM. nnn Message Waiting User is viewing messages, and has Message
Waiting from extension nnn
Name Central Office Calls,
 Intercom, Hotline,
Message Waiting,
Station Call CoverageUser is placing a call, answering a call,or
viewing a message for an extension with a
programmed name
NO RAM INSTALLED  Directory Dialing User trying to use Directory Dialing in a system
without an AUX Module
Features: Introduction - Direct Trunk Access
ALPHANUMERIC DISPLAY
N1870SWG04   Issue 1-0FEATURES   21 
						

							Table 7  TELEPHONE DISPLAYS 
This display.. Appears when using... And shows...
NO SPEED DIAL Speed Dial User is trying to enter the users Personal
Directory with no Speed Dial blocks assigned in
programming
NO. OF MSG=nn Voice Mail Compatibility User pressed MSG to check the number of Voice
Mail messages waiting
ORBIT RECALL nnn Park Call user parked is recalling user extension (nnn)
P Assigned name Directed Call Pickup,
Group PickupUser has picked up a call from extension with
assigned name
PARKED IN nn Park User Parks call in orbit
PERSONAL DIR. Directory Dialing User dialed P for personal directory
PICKUP FROM nnn Group Call Pickup User picked up a call ringing extension nnn
PRIVACY Privacy Release Groups User presses line key to have privacy
PRIVATE CALL Privacy Release Groups User pressed line key for trunk that has Privacy
enabled by Hotline partner.  Trunk normally
must have Privacy released.
PROGM NAME Y/N Speed Dial User is programming Speed Dial and system is
asking for a name entry
PROG MESSAGE Personal Greeting User is programming a Personal Greeting
R Assigned name Hold, Park, Transfer User answered recalling trunk call from
extension with assigned name
RELEASE PRIVACY Privacy User pressed a line key to release privacy on a
call where privacy was previously established
RING NO ANS nnn Hold, Park, Transfer User answered trunk call recalling from
extension nnn
SELECTED IDLE LINE Dialing Number Preview After entering number, user pressed DIAL to
place call
SET DATE MMDDYY Time and Date Setting User is setting system date
SET TIME HHMMSS Time and Date Setting User is setting system time
SPEED DIAL BINS Speed dial User presses DIAL to program or use Speed dial
Speed Dial name Speed Dial User dialing out a Speed Dial with a stored name
TEL NUMBER? Speed Dial User is programming Speed Dial and the system
is requesting a number
UNLISTED NAME Directory Dialing User tries to access Directory Dialing, and the
system has no names programmed
VACANT NUMBER Direct Station Selection User has pressed an undefined DSS Console key
WELCOME Initial message after system start-up or reset
Features: Introduction - Direct Trunk Access
ALPHANUMERIC DISPLAY
22   FEATURESN1870SWG04   Issue 1-0 
						

							Programming
Required Programming
➣E- Extensions, E2- Extension Circuit Type
Assign circuit type 02 to each Display Telephone.
Other Programming
None
Related Features
Direct Station Selection, Extension
Intercept of Calls
Intercom
Additionally, refer to the features indicated in Tables 5 through 7.
Feature Operation
Refer to the features indicated in Tables 5 through 7.
To adjust the brightness of your telephone’s display (if you have a non-modular keyset):
1. Press VOL UP or VOL DN while telephone is idle.
Your phone must be idle (not ringing), with Background Music off.
Features: Introduction - Direct Trunk Access
ALPHANUMERIC DISPLAY
N1870SWG04   Issue 1-0FEATURES   23 
						

							ALTERNATE ATTENDANT
Description
Alternate Attendant lets the attendant forward calls to another keyset extension.  This is useful when the atten-
dant must temporarily leave the phone but does not want calls to go unanswered.  After activating Alternate At-
tendant, outside calls that ring the attendant also ring the alternate.  Intercom calls to the attendant normally ring
only at the Alternate Attendant. If the alternate is busy,  however, Intercom calls ring the attendant.  After activat-
ing Alternate Attendant, the attendant may still place calls and use other attendant features.
Conditions 
For maximum performance, the Alternate Attendant should be a display telephone.
Default Configuration
Alternate Attendant allowed.
Programming
Required Programming
➣CP- Inhibit Call Forwarding (BY0:6)
Enable or disable Call Forwarding capability.  To allow Alternate Attendant, this bit should always be 0
in COS 00. [0=allow Call Forwarding, 1=prevent Call Forwarding]
Other Programming
➣E- Extensions, E2- Extension Circuit Type
The Alternate Attendant must by a keyset. [type 01-04]
Related Features
Attendant Positions
The Alternate Attendant cannot be another attendant.
Automatic Fault Reporting/Remote Maintenance
Attendant alarm indications do not display at the Alternate Attendant.
Call Forwarding
The system cancels Call Forwarding at the extension the attendant designates as the alternate.  In addi-
tion, the alternate cannot forward calls once designated as the alternate.
Do Not Disturb
The system cancels Do Not Disturb at the extension the attendant designates as the alternate.  If an Alter-
nate Attendant enables Do Not Disturb, the system cancels the Alternate Attendant assignment.
Removing Trunks and Extensions From Service
The Alternate Attendant cannot remove trunks and extensions from service.
Speed Dial
The attendant can have a One-Touch Speed Dial key or Personal Speed Dial bin for the Alternate Atten-
dant code.
Features: Introduction - Direct Trunk Access
ALTERNATE ATTENDANT
24   FEATURESN1870SWG04   Issue 1-0 
						

							Feature Operation
To reroute calls to the Alternate Attendant:
1. Lift handset.
You can press a One-Touch Speed Dial key instead of using Steps 2-5.
2. Press ICM.
Listen for: Dial tone
3. Dial PGM#.
Listen for: Dial tone stops
4. Dial the alternate’s extension number.
5. Dial 3.
MIC/DND Slow Flash (red)
6. Hang up.
To cancel the Alternate Attendant routing (and return your calls to you):
1. Do not lift handset.
2. Press MIC/DND
MSG and MIC/DND go out.
Features: Introduction - Direct Trunk Access
ALTERNATE ATTENDANT
N1870SWG04   Issue 1-0FEATURES   25 
						

							ANALOG STATION INTERFACE (ASI)
Description
ASI Modules
The Analog Station Interface (ASI) module  (P/N 89749) provides standard 2500 set DTMF service at any exten-
sion port.  Install the ASI when the site requires a limited number of analog interfaces -- without reducing the
number of Line/Trunk ports.  This lets the installer easily connect auxiliary equipment such as Integrated Voice
Messaging. The ASI module can also support on-premise 2500 type telephones. The system requires an ASI
module for each 2500 type port. 
ASI P/N 89749 does not require a system DTMF receiver for outgoing calls as each ASI has its own integral
DTMF receiver.
Conditions 
(A.) ASI modules do not support Dial Pulse (500 type) telephones.
(B.) The device connected to the ASI must meet the FCC Part 68 requirements for Type B ringers (with a
REN of 1.0 or less). For outdialing, the device connected must provide standard DTMF signals.  Do not
connect a telephone with an electro-mechanical ringer.
(C.) Do not install a telephone connected to an ASI off-premise. Wiring from the system to the ASI’s modular
jack should not exceed 2500 feet using 22 AWG two-pair twisted wire.  Wiring from the modular jack to
the analog device should not exceed 100 feet using 22 AWG two-pair twisted wire.
(D.) Analog devices which use automated dialing should incorporate dial tone detection, particularly in appli-
cations with heavy dialing traffic.
Default Configuration
None
Programming
Required Programming
(ASI extensions use E- Extension programming for features, not E- Trunk programming.)
➣E- Extensions, E2- Extension Circuit Type
Assign type 51 for ASI P/N 89749.
Other Programming
None
Related Features
Automatic Call Distribution
To have an ASI ring for several lines:
•Terminate lines to the UCD master
•Have the ASI be the only member of a UCD
•Give other phones access and Call Coverage for the UCD master
Call Parking
A 2500 set connected to an ASI or OPX has Call Parking capability.
Flash
AUX Module 
> 02.10 allows single line sets connected to an ASI to flash an outside line.
Group Ring (Ring Groups)
An ASI can not be a member of a ring group.
Off-Premise Extension (OPX)
A 2500 set connected to an ASI offers the same features as an Off-Premise Extension.  Refer to the Off-
Premise Extension feature for more details.
Paging
Single line (2500 type) telephones can make Page announcements.  Single line telephones cannot, how-
ever, receive Page announcements.
Special Services and OCC Compatibility
The system always allows Continued Dialing for ASI and OPX extensions and DISA callers.
Features: Introduction - Direct Trunk Access
ANALOG STATION INTERFACE (ASI)
26   FEATURESN1870SWG04   Issue 1-0 
						

							Voice Mail Compatibility (Integrated Voice Messaging)
ASIs can provide the DTMF interface for Voice Messaging.
Volume Controls
Single line sets connected to ASIs or OPX ports do not have volume controls.  The system sets their Inter-
com volumes at a nominal level.
Feature Operation
Refer to the Off-Premise Extension feature.
Features: Introduction - Direct Trunk Access
ANALOG STATION INTERFACE (ASI)
N1870SWG04   Issue 1-0FEATURES   27 
						

							ATTENDANT POSITIONS
Description
The attendant is the focal point for call processing within the system.  The system can have up to four atten-
dants.  To maximize call handling efficiency, the attendant should have a display telephone and a DSS Console.
(Refer also to the Direct Station Selection, Console feature.)
In addition to the features of a standard keyset, the attendant also has several unique features (see below).  Go to
the feature descriptions for the specifics.
•Automatic Fault Reporting (i.e., viewing and clearing alarms)
•Automatic Hold (refer to the Hold feature)
•Alternate Attendant
•Forced Trunk Disconnect
•Removing Trunks and Extensions from Service
The following features are not available to attendants:
•Automatic Call Distribution (member)
•Call Forwarding
•Callback
•Do Not Disturb
•Group Listen
•Handsfree and Monitor
•Line (Trunk) Queuing
•Message Waiting
•Off-Hook Signaling
•Paging (Receive)
•Personal Greeting
Conditions 
The system’s main attendant should be port 00 (usually extension 300).  The attendant should always have the
first extension in the QA- Number Plan, Block of First 100 Extensions Digit program.  Note:  Changes made to
this program will affect the universal eraser (default:  300) in addition to any other features that use the atten-
dant’s extension in programming.
Default Configuration
The system has one attendant, located at port 00 (extension 300).
Programming
Required Programming
➣QC- Operator Programming, Operator Extensions
Designate additional attendant extensions (other than port 00/extension 300).
Other Programming
➣E- Extensions, E2- Extension Circuit Type
Assign a circuit type to the attendant’s extension.
➣E- Extensions, E8- Line Access Options, Off-Hook Ringing
Allow Off-Hook Ringing for each attendant. [Y=enable, N=disable]
➣E- Extensions, E9- Attendant (Operator) Assignment
Assign the attendant reached when the extension user dials 0.
Features: Introduction - Direct Trunk Access
ATTENDANT POSITIONS
28   FEATURESN1870SWG04   Issue 1-0 
						

							Related Features
Automatic Handsfree
Attendant extensions cannot have Automatic Handsfree
Background Music
BGM does not play at attendant extensions.
Call Coverage Keys
An attendant cannot program Call Coverage Key ringing options from their telephone.
Call Forwarding
An Attendant cannot use Call Forwarding.
Callback
An attendant cannot leave a Callback request.  Since attendants are never busy, a user cannot leave a call-
back request for an attendant.
Central Office Calls, Answering / Central Office Calls, Placing
The attendant has the same flexibility for placing and answering calls as does a non-attendant keyset.
Class of Service
Attendant’s extensions always use COS 30.  This COS follows the programming options of COS 0.  If
you remove an attendant (in QC), use the E3- Class of Service option to change the extension to a non-at-
tendant COS (00-27).
Direct Station Selection, DSS Console
To maximize call processing efficiency, each attendant should have a DSS Console.
Directed Call Pickup
This feature will pick up a call ringing an attendant only if the user dials the attendant’s extension num-
ber (e.g., 300).
Flexible Numbering Plan
Flexible numbering allows the System Administrator to change the operator access digit (normally 0) to
any other digit (1-9).
Group Call Pickup
Attendants cannot change ringing for their Pickup Group calls.
Group Listen
Attendants cannot use Group Listen.
Group Ring (Ring Groups)
Attendants cannot be in Ring Groups.
Handsfree (Speakerphone) and Monitor
Attendants do not have Handsfree or Monitor.
Hold
The attendant has Automatic Hold for all calls.
Intercom
Attendants cannot receive voice-announced Intercom calls.
Intrusion (Barge-In)
Since an attendant is never busy, an extension user cannot intrude on an Attendant.
Line (Trunk) Queuing
An attendant cannot queue for a trunk.
Message Waiting
An extension user cannot leave a Message Waiting at an attendant.
Microphone Mute
Not available to attendants.
Night Answer (Off-Hours Ringing)
Two attendants can be in a Circular Hunt Group (consisting only of themselves) for special night mode
operation.  Both attendants must activate Night Answer to put their trunks in the night mode.  Following
is an example for attendants 300 and 304:
Ext
E4E5
300 304 02
304 300 02
Off-Hook Signaling
An attendant should have off-hook ringing.  This allows the attendant extension to ring while it displays
alarms.
Features: Introduction - Direct Trunk Access
ATTENDANT POSITIONS
N1870SWG04   Issue 1-0FEATURES   29