TiE Onyx 2, 3, 4, 5 Service And Programming Manual
Have a look at the manual TiE Onyx 2, 3, 4, 5 Service And Programming Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 13 TiE manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
E- EXTENSIONS EU- MAILBOX ACCESS CODE, REPETITIVE (ONYX IV) Description If you enter the Voice Mail master number for EU- Repetitive Extension, this option lets you set the mailbox that plays the announcement while ACD callers wait. (In 1002, this is a Node Mailbox. Make sure you set all Node Mailbox options to Exit. Refer to the Voice Mail documentation for the specifics on programmin g Node Mailboxes.) You can only use this option if you enter the Voice Mail master numberfor EU- Repetitive Announcement Extension. This option only applies to ONYX IV. Conditions None Default Value No Repetitive Announcement Message (00). Related Programming Automatic Call Distribution (ONYX IV) Refer to the charts provided with the ACD (ONYX IV) feature on page 32A. Feature Reference Instructions Step 1 l Step 1 l Step 2 Automatic Call Distribution (ONYX IV) To enter data on the PRF: For EU- Mailbox Access Code on Table 3, enter the mailbox that should play the Repetitive Announcement Message. To enter data at the programming terminal: If you enter the Voice Mail master extension number for EU- Repetitive Announcement Extension, you see: MAILBOX ACCESS CODE Enter EU- Mailbox Access Code data from Table 3 and press RETURN. You see: PLAYBACK INTERVAL WITH VX Go to EU- Playback Interval With VX. Issue 1-OSOFTWARE CONFIGURATION2-140U
E- EXTENSIONS EU- PLAYBACK INTERVAL WITH (ONYX IV) Description If you enter the Voice Mail master number for EU- Repetitive Announcement Extension, use this option to set how often VX should repeat the Repetitive Announcement Message. The range is O-255 (where seconds). If you enter 0, the wait is 1 and 30 seconds. You can use this option if enter the master number for EC’- Announcement Extension. This option only applies to ONYX IV. Conditions None Default Value 1 minute, 30 second wait (0) between Repetitive Announcements. Related Programming Automatic Call Distribution (ONYX IV) Refer to the charts provided with the ACD (ONYX IV) feature on page 32A. Feature Reference Automatic Call Distribution (ONYX IV) Instructions Step 1 Step 1 l Step l To enter data on the PRF: For EU- Playback Interval With VX on Table 3, enter how often the VX should repeat the Repetitive Announcement Message (O-25.5). To enter data at the programming terminal: After entering data for EU- Mailbox Access Code, Repetitive, you see: BACK INTERVAL WITH VOICE MAILBOX Enter EU- Playback Interval With VX data from Table 3 and press RETURN. You see: MASTER OF ACD GROUPGo to EU- Master Extension of ACD Group. 2-140V SOFTWARE CONFIGURATIONIssue 1-O
E- EY- COPY ACCESS CONTROL Description Related Programming Feature Reference Instructions Step 1 Refer to the data you entered for the ED option. Step Step l Step 3 Step Step 5 l Step 6 l Use this option to the ED- Ring. Access and Control programming from one to another. Use this option only to data. You cannot enter ED data with this option. Conditions None Default None None None To enter data on the PRF: To enter data at the programming terminal: Type EY. You see: COPY RING CONTROL? To copy Ring Control data. type Y. You see: COPY FROM To to the Copy Access Control option, type N. Enter the number of the extension from which you want to copy Ring Control data and press RETURN. You see: COPY TO EXT Enter the number of the extension to which you want to copy data and press RETURN. You see: COPY COMPLETE, COPY TO Repeat the above steps to copy to another extension. OR Press RETURN to go to the Access Control options Repeat steps 2-5 above for the COPY ACCESS CONTROL and COPY CONTROL options. After completing the Copy Control option, you return to the Main Issue 1-OSOFTWARE CONFIGURATION 2-141
E- EXTENSIONS EXTENSION-PORT SWAP Description Related Programming Feature Reference Use this option to change the assignment for a port. port is the hardware location of the When you change a port number, all programming for the goes to the new port assignment (location). All use a single port. except for Data Sets, and DSS Consoles. These are dual-port that use a port pair. A port pair consists of two consecutive ports. beginning with an even numbered port (e.g. 00 and 01). When changing a dual-port device’s port assignment, be sure to change both ports (even-to-even. odd-to-odd). Keep the following in mind when programming ports: Be sure to install the main attendant at port 00 (usually extension 300). Use HH- Checker to make sure each port has only one assigned extension. Use QN- Restore Standard Port Numbers to reinstate the standard extension/trunk-to-port assignments. You can optionally Use El- Port Number (instead of EZ) to change the port assignment for an extension You can use X- Exchange Extension Data to swap two extensions/trunks (without physically moving their ports). With this option, the programming follows the extension/trunk number. Use LP- Data by Port to list the programmed options for extensions and trunks in port number order. Do not use the EZ option to change the trunk/port assignment for installed trunks. Also, do not swap an extension port with a trunk port. Conditions None Default Each extension is offset from its port by 300 (e.g., extension 320 is at port 20). None System Reports, Diagnostics and Maintenance Utilities 2-142 SOFTWARE Issue
E- EXTENSIONS EZ- EXTENSION-PORT SWAP Instructions Step l Step 1 l Step Step 3 Issue 1-O To enter data on the PRF: Enter the port for each extension on Table To enter data at the programming terminal: Type You see: PORT 00 Press RETURN to program port 00. OR Enter another port number (00-79) and press RETURN. In either case, you see: EXT Enter data for this option from Table and press RETURN. You advance to the next consecutive port. CONFIGURATIONZ-143
E- EXTENSIONS EZ- EXTENSION-PORT SWAP For Issue 1-O
E- TRUNKS EO- ALL DATA Description Use EO to enter data for all options sequentially for a trunk. The charts below show the options that correspond to each EO entry. Refer to these options for more information. Also, the charts below show the default value for each option (where applicable). EO Prompts for CO Trunks For this option... EXTPORT CIRCUIT TYPE cos 01 NEXT LINE IN ROTARY SERVICE # DIR TERM OR OPR EXTFIRST LINE IN GROUP CALL PICKUP GROUP NIGHT CALL TO EXTTANDEM OK N [Y/N] TOLL RESTRICT Y (Y/N] LOOP NUMBER (ONYX IV) PRIORITY (ONYX IV) EO Prompts for DID Trunks For this option... EXT PORT CIRCUIT TYPE 07 cos 01 NEXT LINE IN ROTARYSERVICE DIR TERM OR OPR EXTFIRST LINE IN GROUPCALL PICKUP GROUP NIGHT CALL TO EXT TANDEM OK N [Y/N] TOLL RESTRICT Y [Y/R] LOOP NUMBER (ONYX IV) PRIORITY (ONYX I V ) Look here... El E2 E3 E4 E7 EA EC EI EI EJ EL EP Look here... El E2 E2 E3 EC EL EP Although these options appear for DID trunks, they are not used. Issue 1-O .
E- TRUNKS EO- ALL DATA Description (Cont’d) EO Prompts for DISA Trunks For this option... EXT PORT CIRCUIT TYPE (12-15) cos NEXT EXT IN HUNTSERVICE # ALLOW LINE DIAL-UP Y [Y/N] ACCESS TO GROUP Y [Y/N] throughACCESS TO GROUP Y [Y/N] DIR TERM OR OPR EXT UCD MASTER EXT SPD DIAL BLOCXCALL PICKUP GROUP ACCESS CONTROL COPY? [Y/N] LINES 1 TO8 YYYY YYYY through YYYY YYYY CALL-OUT CONTROL COPY? [Y/N] LINES 8YYYY YYYY through65 TO72 Y Y Y Y Y Y Y Y LOOP (ONYX IV) PRIORITY (ONYX IV) Look here... El E2 E3 E4 E-l E8 EAEB EC ED ED EL EP SOFTWARE Issue 1-O
TRUNKS EO- ALL DATA Description (Cont’d) Issue 1-O EO Prompts for Tie Trunks For this option... EXT PORT CIRCUIT TYPE (16-19) 00 cos 01 NEXT EXT IN HUNTSERVICE # ALLOW LINE DIAL-UP Y [Y/N] ACCESS TO GROUP Y [Y/N] through ACCESS TO GROUP Y [Y/N] DIR TERM OR OPR EXT UCD MASTER EXT SPD DIAL BLOCKCALL PICKUP GROUP ACCESS CONTROL COPY? [Y/N] LINES 1 TO8 YYYYYYYY through 6 5 TO72 YYYY YYYY CALL-OUT CONTROLCOPY? [Y/N] LINES 1 TO8 YYYYYYYY through 65 TO 72YYYYYYYY LOOP NUMBER (ONYX IV) PRIORITY (ONYX IV) Conditions None Default Value Refer to the charts above.Look here... El E2 E2 E3E4E7 E8 E8 E8 EAEB EC ED ED EL EP SOFTWARE CONFIGURATION2-147
E- TRUNKS EO- ALL DATA Related Programming Feature Reference Instructions Step 1 Step Step 2 Step 3 l Refer to the charts above. Refer to the individual E options. To enter data on the PRF: Refer to the individual E options. To enter data at the programming terminal: Type EO. Enter the number of the trunk you want to program and press RETURN. You see: PORT Enter data for this option from Table 5.After you enter data for one option, you automatically advance to the next option. 2-148 SOFTWARE CONFIGURATION Issue 1-O